Denon Cocoon App Negative ReviewsD&M Holdings

Denon Cocoon Negative Reviews

1.8
1.875 star

Total 19 Negative Reviews

Denon Cocoon App Complaints & User Negative Comments 2024

Denon Cocoon app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using Denon Cocoon? Can you share your negative thoughts about denon cocoon?

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Denon Cocoon for Negative User Reviews

No update to IOS 11Used to work, but lazy not updating to work on IOS 11. Now useless. Come on Denon, customer support please............Version: 1.0.6

Needs updateThis app no longer works. Needs updating ASAP.Version: 1.0.6

Use lessThe app is not compatible with ios 11 please change this..Version: 1.0.6

WorthlessNever connects, no updates to match the latest IOS level, waste of time!.Version: 1.0.6

Stopped working!Can't seem to recognise the cocoon device on my network any longer..Version: 1.0.6

Needs to be updatedDear Denon, Why don’t you update this app. I spent a small fortune buying dsd501 a few years ago. This year I updated my phone in May. I have been struggling to use the player because the app is not updated. This is so disappointing. It seems others before me have also made you aware. The app was so excellent but now not compatible with IOS 11 or further. Please take action..Version: 1.0.6

Cocoon as much as uselessWhat’s the point in buying Denon if they don’t update their app. 250 quid cocoon down the drain. Compete wasters.Version: 1.0.6

Good but...Some small software tweaks needed to ensure the favourites get saved... lost decent lists of internet stations twice now :( also volume slider sometimes a bit temperamental.Version: 1.0.5

It worksNothing special here. It's okay for a remote on/off/volume button & slider , but the app is limited. Only 3 presets for your favorite stations? No options for an EQ? Not submitting a deep review. The app works, but it could be a lot more functional. **It's now the middle of 2017 and the App still isn't ready for iOS 10. Fat chance I'll buy another IoT device from Denon if this goes much longer. ** just got a response from Denon. They will not be updating their App for 64 bit, rendering the Cocoon nearly useless. Fortunately, my Pioneer speakers, from the year preceding the Cocoon, will be updated. Guess I'll be replacing Denon with Pioneer, so that in a paltry 3 years, I'll still be able to use them. Down rated to 1*.Version: 1.0.6

Needs update to work on iOS 11Please update this app, can no longer control cocoon with app as it is not supported with latest software update!.Version: 1.0.6

Latest iOS update needed!!Please urgently update the app so it can be used with the latest iOS. My Cocoon is now useless as I have no control over it..Version: 1.0.6

Update?Needs updating to iOS 11. Useless otherwise!.Version: 1.0.6

UpdatesCan it be updated so us users can use what it’s here for please.Version: 1.0.6

Cannot find cocoonThe cocoon is connected to my network, streams music and is assigned an IP but the cocoon app cannot find it on the network. The application should have the ability to manually assign the IP of the device so that it can be found. This application may have a lot of great features but it is useless if it cannot find the device..Version: 1.0.5

Cocoon is a great device, but worthless without the appDemon needs to support its existing user base and provide an app which works on the current IOS.Version: 1.0.6

No updatesUpdated my I phone and changed my WiFi router tried to update my cocoon and denon have not updated app so my great speaker that I use for garden parties is now useless!!!.Version: 1.0.6

IOS 11Please provide iOS 11 support for this.Version: 1.0.6

Terrible AppToo bad, because the Cocoon itself is pretty decent (although not worth what it costs). There are 3 ways to connect Cocoon to your Wi-Fi network: #1 (using this app) didn't work, #2 (pushing a button on the router and then a button on the Cocoon itself) didn't work, #3 (logging on via a Browser) thankfully worked. This app has a terrible player. The UI is awful, very un-iPhone-like. Difficult to navigate. For example, if you click the "Now Playing" icon from the home page, it takes you to a screen that just says what's playing - you cannot pause, etc. You have to select the current source, then a different "Now Playing" icon. The Music Server functionality is worthless. It (sometimes) recognizes my DLNA/UPnP server. And when you navigate down to an album level, it sorts tracks alphabetically rather than by track number. That is beyond idiotic. It is a moot point, however, because when you select a song to play from a DLNA source, it just pops up the error message "Unable to Play". I don't even use this app because it is so crappy. I just use the Apple Remote app to control iTunes and send the output to the Cocoon via AirPlay. (This in itself is pretty slow and dodgy, I don't know if it's Denon's or Apple's fault though.) Fortunately, the Cocoon sounds very good for what it is. Update for v. 1.0.2. Sorry, still terrible. It forces you to do a firmware update which nearly bricked the device. The update never completed but fortunately doing a cold reboot brought it back up. The update wipes out your network wifi settings and radio presets. The app can no longer find the Cocoon on the network. Which means no Internet radio. Thankfully AirPlay still finds it so its iTunes only now..Version: 1.0.2

IOS 11 support?Will there be a version for iOS 11?.Version: 1.0.6


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