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Samsung Camera Manager App Complaints & User Negative Comments 2024
Samsung Camera Manager app received 69 complaints, negative comments and reviews by users. Have you ever had a bad experience using Samsung Camera Manager? Can you share your negative thoughts about samsung camera manager?
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Samsung Camera Manager for Negative User Reviews
✓ Doesn't workDoes not work with EX2F, despite the network connection being made between the iPad and Camera..Version: 1.0.2
✓ WorthlessJust bought the very expensive NX1. This app is useless, at least with iOS. Each time you launch, must first do a direct wifi connection to the phone(not through home network). app then promptly crashes. Was not able to transfer photos, use remote control etc..Version: 1.0.4
✓ RubbishWhat rubbish.. Doesn't work with my NX1000 and neither do any of the other apps! Ridiculous.Version: 1.0.6
✓ Urgently updatePlease update wifi connection between nx500/iphone, it doesnt connect..Version: 1.0.6
✓ Tried Samsung support. Wasted effort!Raju P. at Samsung online support was unable to help. He said to update my NX 1 camera's firmware. Other than that advice , which did not solve the OS10 incompatibility problem, he could not offer an updated app. Apparently Samsung has indeed become a 1-Star Company . Where is the update? App does not work anymore! If you are looking for a company that has integrity and customer support for high end consumer products, do not look to Samsung. I would no longer purchase any products from Samsung. My expensive NX 1 has lost its Ipad link, a major problem !!.Version: 1.0.6
✓ Not to goodBad when things don't get looked at it still isn't working with the nx1.Version: 1.0.2
✓ Let down by SamsungI moved from Canon to Samsung NX1 on the promise of a developing system. Since then Samsung, after selling expensive cameras pulled out of the camera market and no longer seems to update their app to allow connection to IOS devices. I have to dig out my old IPad now to download camera photos as it will not connect to newer versions of IOS. Come on Samsung we should expect more than this from a company as big as you. After investing thousands for cameras and lenses I have returned to Canon but still expect to be able to use my expensive Samsung camera and gear..Version: 1.1.1
✓ THE DECADENCE OF SAMSUNGThis app does no longer work. One of the cool features from the NX1 was the ability to use your phone as a remote for the camera. It as good while it lasted. Samsung's ambition to take over the electronic world left them disappointing their customers trying to create a vast array of new products but not providing the adequate support for the ones that they had already created. This app is one of them. Right now is completely useless. It does not connect to the camera at all. If Samsung wants to stay on top they are going to have to fix a lot of issues to regain customer loyalty..Version: 1.0.6
✓ Samsung: thanks, but hope this isn't the end!Where is the goodwill and updated app? Finally here, sort of. Samsung, now that you have your batteries under control, if you want people to continue to use your products (especially your highest end customers), provide some serious updates and maybe we'll consider not abandoning you completely. This barely works, barely. This isn't optimized or very functional on the larger iPhone Plus. Not updating the app we rely on for our very expensive cameras we actually like very much doesn't make us want to switch over and buy your phones, too. It only makes us dig our heels in even more about our frustrations with you. The ball is in your court, don't ruin it..Version: 1.0.7
✓ NEEDS UPDATE ASAP!Was a great app before iOS10. Now doesn't work, doesn't open and crashes. Needs update asap! Very disappointed this hasn't been done already..Version: 1.0.6
✓ Needs update!!Can you please update this app!! It has been useless for MONTHS. I'm starting to regret buying this camera over the Sony - a mistake I won't make again! Not impressed!.Version: 1.0.6
✓ STILL WAITING!!! App BROKEN Since iOS 10 update! Lame Samsung!Still Waiting Samsung!!! FIX NOW PLEASE!!! iOS 10 has been out a while now!!! The app is broken since the iOS 10 update! (WiFi connection errors) Pretty bad Samsung, that you can't keep up with iOS updates, or support your product! If you do get around to updating this app, please add the ability to select scene modes. Pathetic app support for what are great cameras. :-(.Version: 1.0.6
✓ Not 10.2 compatibleThis app needs an update, but I guess as it hasn't happened and Samsung's camera division no longer exists, it never will. A sorry state of affairs when you make a product as good as the NX1..Version: 1.0.6
✓ It doesn't workUrgently needs an upgrade / bug fix. Used to work fine until the last iPhone update. Absolutely useless now. Please fix this ASAP. It's one of the main reasons for purchasing the Samsung camera..Version: 1.0.6
✓ Absolute CRAP!!I have to connect my camera through my wifi settings then I have no internet anyway to work the app kmt.Version: 1.0.2
✓ Update !!Needs to update to work with new iOS updates..won’t connect camera to phone at all..Version: 1.1.1
✓ Broken in iOS 10Doesn't look it's compatible with iOS 10. Wifi error occurs when app is launched. Samsung, please fix..Version: 1.0.6
✓ Please update!Not working on iOS 10. Please update the app!.Version: 1.0.6
✓ FixCan't control and upload pics from my camera with my iPhone... will there be an upgrade soon?!.Version: 1.0.6
✓ SadI legitimately hate the Samsung development team for this failure to deliver on a consumer promise. I really want my money back. Quick connection to my phone is the only reason I purchased this camera. What a joke..Version: 1.0.6
✓ When will this be fixed?There's no point in this camera if it won't upload photos..Version: 1.0.6
✓ Stopped working after iOS 10 updateWas good until it stopped connecting the to the camera's wifi..Version: 1.0.6
✓ ABANDONED CUSTOMERSI have been using this app for years and now since the ios 10 update it no longer works. I get a prompt that says I need to enable wireless and access to photos, but there is no place to enable photo access bc the app does not appear in that area along with all of my other apps, which means Samsung has not done the necessary interface. I have deleted and reinstalled this app 3 times and I'm done. Done with not only their crappy apps but also with Samsung. Who has this kind of money to throw away on a camera that is not supported by their app or tech support. Time for a new camera, Samsung is a huge disappointment..Version: 1.0.6
✓ Was a Great App til I updated iPad to iOS 10, now doesn't work at all.After I updated my iPad to iOS10, I could no longer connect to my NX1 camera via wifi or use the app to transfer photos. Seriously diminished the cameras features. You would think they would make an update for the app so it worked with iOS10. I'm so upset, that I can't transfer pics wirelessly anymore. So much so that I'm thinking of buying a new camera. Prior to this non-functionality with ios10 it would have been a 4star app in my opinion!.Version: 1.0.6
✓ No bulb shutter controlI'm flabbergasted that they have not enabled long shutter release with a programmable Bulb mode via the app. Please add this!!.Version: 1.0.2
✓ Worthless to me nowI would give zero stars if I could. No update for iOS 10 compatibility makes this app useless across all of my devices. Have had to go back to connecting to my computer via USB to download pics and no indication from Samsung that they're working on a fix. They might as well pull this app from the App Store..Version: 1.0.6
✓ Can’t download custom films as advertisedPathetic app. Doesn’t seem to be tested at all..Version: 1.1.1
✓ Simply won't workIPad mini 3rd. Samsung Galaxy camera II . It will not recognize the camera. Thanks Samsung for not doing QA. Also, since the camera nests the dcim folder I can't load to the iPad with the apple camera connector. Probably deliberate on samsungs part...but instead of joining samsungs ecosystem, I won't buy any more Samsung products. They just don't work as advertised. Class action lawsuit would be nice..Version: 1.0.2
✓ Works great as a remote viewfinderI would like to use this app as a Bluetooth remote shutter release... That doesn't work on the iOS version of this app. Or at least with the iPhone 5s. I borrowed my friends HTC and download this same app and the Bluetooth worked seamlessly. I'm hoping this can be fixed with a simple software update..Version: 1.0.4
✓ App not compatible with iOS 10I can no longer connect to the camera via wifi ever since I updated to iOS 10. FIX THIS SAMSUNG! Don't be lazy and abandon your customers..Version: 1.0.6
✓ This crap needs to be taken off the AppStoreHow can you advertise your products with apps that you do not plan to update to keep up with iOS upgrades. This app is useless now since it barely supports any of the functions it was advertised with ..Version: 1.1.1
✓ Absolutely hopelessCan’t even get the camera to connect and even when I downloaded a separate NFC app which picked up the signal from the camera, the app claims that no smart camera is connected. Incredibly frustrated as all the features of the camera that I want to use through the app are now inaccessible. Please update so it can actually be used..Version: 1.1.1
✓ Does not work with IOSI am in agreement with everyone else with this app, I have the nx500 and it does not work with this device at all, we are completely ignored, why even have the app in your store.Version: 1.0.6
✓ WorthlessLike others have clearly stated this app is now useless with the newest iPhone firmware. It's been about four months now and still no fix from Samsung? Inexcusable.Version: 1.0.6
✓ A train wreck...All I want to do is transfer pictures to my iPhone, totally doesn't work. And the app hasn't seen an update in months..Version: 1.0.6
✓ Doesn't workThe app always seems to have issues. Samsung please update!.Version: 1.0.7
✓ Doesn't workWith IOS 10 this app doesn't work at all. What a waste. This was one of the main features I wanted in the camera - to be able to transfer pics to my phone wirelessly..Version: 1.0.6
✓ Incompatible with iOS 10Was working flawlessly until iOS 10 😡.Version: 1.0.6
✓ Really disappointed!!!!One of the reasons I bought the NX 500 was for the immediate transfer to my IPad while on the road. Like the numerous other reviews have stated, this app stopped working when I updated to OS 10. I gave the company a few months to get their act together and update the app. I never expected that after one year of having my camera, one of the major features I needed would no longer work. It's not like Samsung is some sort of cheap off-brand. They entered into the camera market and now they have the responsibility to maintain and support their products. This experience have left me doubting their entire customer support model. I will not be buying ANYTHING from them in the future, regardless of the product!.Version: 1.0.6
✓ Samsung Camera ManagerIt does not work with the NX1 and can you sort out the Bluetooth as it does not work either..Version: 1.0.0
✓ Get your act together Samsung >:(App no longer works and completely isolated its consumers. Will not be buying Samsung gear again..Version: 1.0.6
✓ Not working with iOS 10Cameras are discontinued so this may be the end of the line for iPhone wifi support... Hope they update or the whole Samsung NX camera woes just got worse..Version: 1.0.6
✓ What a shameAlmost two weeks since I bought NX500 and this app do nothing..Version: 1.0.2
✓ Doesn't work.I have tried it on IPad and IPhone ios10 but no way. It was working before, In iOS 9. Samsung doesn't care about cameras as phones..Version: 1.0.6
✓ App needs IOS update ASAPI don't know if I should be mad at Samsung or Apple. I use this app on a daily basis for work and now IOS 10 totally ruined everything 😡.Version: 1.0.6
✓ Bad bad badSamsung no more produce cameras so does not care about more about past products, I used to be able to transfer pictures but not any more ,, I never buy Samsung product any more.Version: 1.1.1
✓ BrokenThis app is so bad that I cannot even start listing issues. You spent big money on a camera that promisses Mobile features but it's so badly implemented that I'm ashemed of call myself a software engineer after knowing the guys who built this call themselves the same. There's a workaround for the ios10 issue: add a DNS server (can be google's 8.8.8.8) to the network after you connect to the camera's wifi and then ios will start showing the wifi signal, now you can open the app and use it..Version: 1.0.6
✓ Another disgruntled ios10 userAs so many others have said, the app no longer works with iOS 10. The ability to transfer photos via wifi to my phone was a huge selling point when I bought the NX500 but that went right down the toilet when they forgot to do QA..Version: 1.0.6
✓ One star: my fone didn't explode!It says a lot about a company that they are able to produce an entirely useless app. How do you live with yourself? I like competition which is why I picked the Samsung camera after years of Sony in this size. All I can say is I'm glad I didn't pick their phone too. This thing does nothing, other than not burn. Back to the iPhone camera since I can't link to this and share pix with ease..Version: 1.0.6
✓ Not working Nx 500 IOS 13Can no longer MobileLink does not recognize WiFi network from camera. Please update..Version: 1.1.1
✓ So DisappointedApp no longer works after iOS upgrade, rendering my camera useless to me. Will definitely reconsider buying any Samsung products..Version: 1.0.6
✓ IPhone can't connect anymore - guttedUsed to work really well connecting my iPhone to my Samsung camera. Now cannot connect via Wifi so doesn't work. COME ON SAMSUNG fix it please - or is this because you want us to buy Samsung phones??.Version: 1.0.6
✓ Please update for iOS 10Please update for iOS 10. App worked great before iOS 10 release and added great functionality to Samsung NX camera..Version: 1.0.6
✓ Update Needed.This app was decent but no longer works since the iOS 10 update..Version: 1.0.6
✓ AWFUL APPThis app is completely useless with iOS 14. My camera because of this has become completely useless. They need to update the app as soon a possible. This is ridiculous. Samsung is ridiculous..Version: 1.1.1
✓ Samsung Gear application Doesn't workIrrelevant application doesn't connect whatsoever. *sigh.Version: 1.0.6
✓ Update for iOS 10This app needs to be updated for iOS 10. Doesn't work when connecting to the camera via wifi link. It did work in iOS 9. Please update..Version: 1.0.6
✓ No longer working - ios 10Worked fine before i upgraded and now refuses to connect to my phone. the app is in desperate need of an update...! get it together samsung! i would expect more from a renown company. frankly this simple to fix issue is a huge let down!.Version: 1.0.6
✓ Still a bit clunky to connect am again able to operate my nx300Slow initial connection via iPhone wifi settings. I tried to use recently but didnt connect, I deleted the App and reloaded latest version and success. Able to control focus, zoom and shutter action from iPhone6 with v. 11.4.Version: 1.1.1
✓ IOS 10 failureThis app needs upgrading to support iOS 10. One suspects that Samsung has abandoned this app as it has abandoned its camera customers..Version: 1.0.6
✓ Not workingDespite being connected to this camera, it still says I am not connected to wifi!.Version: 1.0.6
✓ UghI'd like a recommendation to help my camera import its photo's to my iPhone, this app is 100% useless in my case..Version: 1.0.6
✓ NEEDS UPDATEThis app really needs to be updated as soon as possible as it does not work with the new iOS update, causing a big inconvenience to a majority. Samsung really needs to stay on top of their game and ensure that they update their apps in order for it to work in accordance with smartphone updates. We do not want to be purchasing your goods only to come across avoidable situations like this from your end!!! Get with it Samsung!.Version: 1.0.6
✓ UselessIt connected once or twice, but now my iphone 6 won't even recognize the camera's wifi network. When it does connect, the connection drops anytime you move to a different function within the app. Sometimes it drops or switches over to LTE randomly, then you have to reconnect the camera all over again to get another shot. Bluetooth and NFC functions don't work at all on iOS. Useless in a professional environment..Version: 1.0.2
✓ Doesn't workThe developers need to update this app. Will not link with camera..Version: 1.0.6
✓ Simply doesn't workWifi connections to cameras are rarely a joy to set up, but simple enough to eventually work. No with Samsung, and not with this app. No matter what options you try on the camera, the app simply returns the same "wifi is not enabled" or "wifi is not connected" errors, despite knowing that it is enabled, and is connected. The camera appears to work just fine. This app does not..Version: 1.0.6
✓ Works ok. Please update to iOS 10 compatible!This app has always worked fine. It always did what it was supposed to until I upgraded to iOS 10 and now it doesn't work at all. Please make this app iOS 10 compatible!!.Version: 1.0.6
✓ Useless now. Where is the iOS 10 update?!Worked great. Now the app is pretty worthless since iOS 10 incompatibility. When is this going to be updated? Seriously considering switching to a Sony. Been unable to use my camera and sync with my phone since the change. Samsung get your sh** together..Version: 1.0.6
✓ To badThis app can not fit to ios 11, so i can not transfer my photos to my ipad!.Version: 1.0.7
🙂 Samsung Camera Manager Positive Reviews
Samsung Camera Manager works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Samsung Camera Manager.
⛔ Samsung Camera Manager Problems
