- 87.2LEGITIMACY SCORE
- 91.7SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Net 10 My Account App Complaints & User Negative Comments 2024
Net 10 My Account app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using Net 10 My Account? Can you share your negative thoughts about net 10 my account?
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Net 10 My Account for Negative User Reviews
✓ DISHONEST, RUDEI was promised my 8 GB of data to carryover to the next plan, and when I paid it didn’t work, I asked to speak to a manager and he was just rude to me and said that “he can’t break the ‘law’ of the company” (NET10). I was surprised that the even the supervisor’s English was extremely poor, not to sound racist but it made communication almost impossible. DISHONESTY when selling a product is means for a charge back, so I’ll be calling my bank and asking for the money back. Bad move NET10! You should treat new customers better. Goodbye..Version: 3.74
✓ Widget needs some fixesOn my iPhone 13Pro Net10 app widget truncates usage bar on the right edge. Widget doesn’t adjust for iPhone dark mode. On the other hand the app (which has improved in the recent 2 updates, I.e. seems to actually work now) draws usage bar correctly.. Only minor “quirk” in the app now is login question about using FaceID prompts for fingerprint instead. It’s only the wording of the setting though since FaceID works just fine..Version: 6.8
✓ Total crapEverytime i open the app it doesn’t show my phone it just says in active none of my information shows up total crap!.Version: 4.3
✓ Doesn’t save Primary CardI input my credit as my main payment system but it charged my debit still. I checked the payments again today and my credit was marked as default. Please charge the correct cards especially when you can mark them default..Version: 6.5
✓ Nice when it worksLoved it at first but now it messes up every time I open it. The app is very convenient when it comes to auto pay and data usage but it never works anymore. First it just wouldn’t ever refresh my data so I could see how much I’ve used and now it just flat out won’t let me log in. It also doesn’t tell you when your money will be taken out of your bank account or when your next bill will be due. The app also logged me out and it’s telling me that there’s no account associated with my phone number when I try to log in. Like I said it’s very convenient when it’s actually working but it definitely needs some work..Version: 3.74
✓ Not working!!My app hasn't worked for the last two months!! I've tried talking to someone and they say they can't fix it. Frustrating!!.Version: 6.8
✓ It’s gone down the tubesI have always had trouble logging in to see my usage and today is the worst day ever. I contacted support, got transferred to a supervisor, spent 1 hr and 40 min, wherein I got NOWHERE. The bottom line here is, this carrier is NOT Apple friendly so you should not waste your time using it or signing up..Version: 6.9
✓ The placement of Log out button is badI keep hitting the log out button when I open the hamburger menu. Also the data balance never refreshes for annual plan, it should be refreshing per month..Version: 5.6
✓ PasteThe app won’t let me paste passwords from a password manager. Extremely inconvenient..Version: 3.71
✓ Fix the bugsApp hasn’t been updated in 6 months. Needs. Update so I can login in to pay my phone bill!!!.Version: 6.8
✓ Great service, cruddy app!The app worked great up until maybe two or three updates ago. It never lets me log in. I always get a “Cannot connect to servers at this time” Warning and I have to use the website. So tell me what is the point of having the app on my phone? That, and I get notifications for promotions I can never take advantage of because the app never works. When you log on to the website the promotion is nowhere to be found. Extremely frustrating! I have a notification on the app at this very moment I cannot clear because it will not let me log in. Please fix this app!.Version: 4.3
✓ Won’t let me log inIt was convenient when it worked but after the recent update it logged me out & keeps telling me my password is wrong. Tried resetting it & it still tells me my password is wrong..Version: 3.84
✓ DataLove net 10 but the data runs out too fast!! Other than that I have had no problems with this plan!.Version: 4.2
✓ App needs updateThe app worked great when I first downloaded it about three months ago. Now it never loads my current data usage info. The rest of the app is basic and functional..Version: 3.81
✓ App not workingWhen I open the app I just get a blank screen with the net 10 logo. None of my dashboard information will come up..Version: 6.2
🙂 Net 10 My Account Positive Reviews
Net 10 My Account works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Net 10 My Account.
⛔ Net 10 My Account Problems
