Password Manager ' App Negative Reviews广栋 莫

Password Manager ' Negative Reviews

4.3
4.36226 star

Total 128 Negative Reviews

Password Manager ' App Complaints & User Negative Comments 2024

Password Manager ' app received 128 complaints, negative comments and reviews by users. Have you ever had a bad experience using Password Manager '? Can you share your negative thoughts about password manager '?

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Password Manager ' for Negative User Reviews

Paid for old version: lost all passwords with iOSIOS UPDATE 14.5.1 happened and have no access to my passwords in the old PAID version of iPassword/Password manager that is solid Silver logo but otherwise the exact same as this ap. When I went to the ap store to contact support, the link was bad and there was no way to request ap support. At the moment I have lost all my passwords without any notice that the recent iOS update would cause issues with that ap. Even though my phone is backed up, there is no way to retrieve my passwords because the ap is not updated. Please patch the old ap, if I need to update to the new ap from now on that is fine! But without notice that this would happen I was completely blindsided. When I could use the ap it was a 5star ap and I relied on it heavily. It was worth paying for. But this is currently a disaster!.Version: 7.0.5

Terrible AppI had the old version of the app and it has since been designated an “out of date app”. I cannot retrieve any of my saved passwords and I even had backed them up. This is incredible frustrating and poor quality..Version: 7.0.6

BewareHad the previous version of this app. With the last iOS update (14.5) the older app is not compatible so it will NOT open. No one received any notice or warning. The app Developer needs to update but they have not done so and seem unwilling to do so. Apple says their is nothing they can do. Hundreds, probably thousands, of people now locked out of their usernames/passwords. This version of the app looks and operates exactly the same as the previous version so I have to think it is the same Developer. Hopefully the Developer does the right thing and updates the previous app (which we paid for) so people can access their data. Beware of using this app or one day you may fall victim to the same iOS issue..Version: 7.0.6

Lost contactI recently paid £9.99 to upgrade to pro version because my ipassword would not open after I updated to iOS 14.6 operating system. As a result, I spent eleven hours inputting all my info again! As my iPad hadn’t updated I was able to open ipassword there and physically copy the data. I’ve been using the app for many years. The pro upgrade enabled me to restore from a backup file from 2016 only! So I had to update five years of data! This isn’t acceptable and I ask if I can have a refund as I was already using the pro version of ipassword that I paid for years ago! It is an invaluable tool, but I fear you may not keep updating the app to keep up with iOS upgrades in the future and I could lose everything! The support email in the app doesn’t work! I really do need a refund. Paying twice for an app is really no on!.Version: 7.0.5

Avoid. Bugs you for 5* rating and touch id stopped workingIt was doing a decent job, but then started continually nagging for 5* rating whenever you launched, and would not stop even if you said ‘no’. Now after latest update it no longer works with touch ID. It just closes to background when you touch. You have to log in with full password. Guess I have to move to another password manager. (Oh, and is a real schlep to synch between devices).Version: 6.4

Fail to follow ios updateApp not working since last update . Now i can not acces my password list.Version: 7.0.6

Wish I could get a response to my questionApp itself is good. I’d like to install it elsewhere for a backup. No one will respond to my question about it though. May need to switch apps to keep a backup. I do not like having a request for a 5 Star review every single time I login for some time now. Annoying. I’ve updated this review to a 5 Star because even though I took the time to review them previously when they kept asking for it, since it wasn’t s 5, they keep asking for a 5 Star every single time I log in numerous times a day for weeks now. I’m now annoyed enough to do it to stop being prompted. Way to pad your reviews. Nice. I’m STILL being prompted to leave a review even after changing to 5 stars. Going to look for a paid app that won’t do this..Version: 4.2

App not working since iOS 14.5!!I sure hope the developer updates this app..Version: 7.0.6

BEWARE: Not compatible with newest iPhonesI just upgraded my iPhone 6 to the iPhone XR. This app doesn’t work now with my new phone. I have spent hours troubleshooting, deleting the app and reinstalling it, but it just won’t stay open! It opens immediately after reinstalling and downloading from iCloud, but as soon as you exit out of the app it crashes and never opens again. I have all my passwords stored in there from the last 2 years. Luckily, I still have my old phone so I can login and open my passwords. Unfortunately, I have to find an alternative backup method. It was convenient being able to copy and paste everything. The issue with using apple or google password keychain is that it only stores the passwords. If you need access to other information such as your ID number, pin, login questions and answers, that’s where this app would have come in extremely handy. I was using it in a daily basis. Now I don’t know what I’m gonna do. I really hope they update this app soon otherwise its a waste of money and time!.Version: 6.0

NOT COMPATIBLE WITH IOS 14.5!!!!!!Update the software. This is critical information that people are locked out of!! Shame on the developer.Version: 7.0.6

Developer stopped supporting previous versionHave had the predecessor to this app for years and been quite happy with it. Unfortunately the developer seems to have stopped updating that version to keep up with the current versions of iOS. Apple won’t allow an iOS rollback to the last-supported version. I’m going on 2 months without the ability to access 100 or so passwords. I would gladly buy the full version of this new app if it had the ability to import the data from the previous version. The fact that the developer has left many of us early users high and dry with inaccessible data is reason enough for me to look elsewhere for my next storage solution..Version: 7.0.6

Avoid if you don’t want to lose your dataI recommend staying away from this Developer. They had a previous iPassword App that they stopped supporting. No notice was provided to the user community. Nor can you buy this App or Pro Version and import your data from cloud storage or local device storage. It’s has left 100s of us without the ability to get our data after recent upgrade to iOS 14.5 and 6. Apple doesn’t let you revert back to an older IOS version so your data is losses. Personally, I just lost 5 years of data. This is password and other critical data logger which needs better controls to avoid this happening. Of course Apple point the finger at the App, the Developer at Apple and both at us the consumer. I am sure in the numerous pages of fine print we agreed to get screwed. I still expected better from Apple and their Developers. Recommend finding a more reliable service if you need a Password Manager..Version: 7.0.6

NOT COMPATIBLE WITH IOS 14.5!!!!!After updating to Apple IOS 14.5 when trying to open the app I get a message that says, "iPassword needs to be updated. The developer of this app needs to update it to work with this version of IOS." We are unable to contact the developer. The program worked great until it suddenly became unavailable after my phone updated to version 14.5.".Version: 7.0.5

BEWARE OF DEVELOPER - DO NOT USE - LOSE YOUR DATAThis developer has another app called I password which as I’m sure you’ve seen elsewhere has gone dead leaving myself and many other users without access to years worth of passwords. The developer has been completely unresponsive to all requests to restore the old app or update it so that it works with the newest version of iOS. Instead of making the old app work on the new update this app has replaced it. I, like many other users of the old app cannot believe that a password storage App would go dark after years and years of use… Even of the paid version. Do not trust this app developer. I’ll happily remove this review if the developer actually responds and gives me a way to recover all of my lost data..Version: 7.0.6

Lost 8 years worth user ID’s and PasswordsI had the free version of this App from 2013. Yesterday I went to log in and IOS kicks out a message indicating “iPassword” needs to be updated. I emailed the developer, no response. After much research I’ve discovered I’m not the only one and many other people who have been using the free version with the ”blue colored icon” are literally locked out of their app with no access to their many many years of accumulated user ID’s and Passwords. Absolutely Disgusted. I’ve never left a bad review for anyone or anything. Do not download this app nor the pro version. The App developer does not care to even return emails to the current users of the app and the email link to the older version of the free App is not even in service any more so your email with your concerns will go no where..Version: 7.0.6

Lost Access To All My PasswordsI have the previous version of this app called iPassword and have just lost access to ALL my passwords. Having recently installed IOS 14.5 I get a message that says “ iPassword needs to be updated. The developer of this app needs to update it to work with this version of IOS”. iPassword was a great app but this developer has left me and many others high and dry with no access to our passwords!!! I’ve tried to use this new app to access my iPassword backup file but that hasn’t worked. The developer needs to resolve the iPassword issue!!!.Version: 7.0.6

Ipassword not compatible, needs updateDO NOT save your passwords here. the developer has left thousands of people locked out of their passwords because they won’t do an update to their previous ipassword software for IOS 14.5. This happened without warning..Version: 7.0.6

Stopped working after iOS updateThis app is garbage. Lost my passwords after iOS update..Version: 7.0.6

NOT COMPATIBLE WITH IOS 14.5!!!!!!After updating to Apple IOS 14.5 when trying to open the app I get a message that says, "iPassword needs to be updated. The developer of this app needs to update it to work with this version of IOS." We are unable to contact the developer. The program worked great until it suddenly became unavailable after my phone updated to version 14.5." PaulN.Version: 7.0.6

Avoid this appAn “older” version of iPassword l, which seems exactly the same, has not been updated, so we can’t access all our passwords (this has happened to many). I would only assume this will happen with this one too, so avoid this app entirely..Version: 7.0.6

LOCKED OUT OF OLD VERSION!!I have been using a password for several years with great success, and recently updated my iPhone XS max to version 14.5 at which time I received the following message when trying to access my iPassword app: “The developer of this app needs to update it to work with this version of iOS”. Many other iPhone users are having the same problem and I have research this on the forums without resolution. One person noted that the developer has the website which is all in Chinese. I uploaded the new version of the app which has a similar icon and when I attempted to use the contact us button the email came back as undeliverable. So, years worth of passwords are no longer accessible. I gave the review of one star in hopes that the developer will see the review and correct this issue. I’ll add that several more sophisticated users have made all kinds of attempts to access this information using their advanced knowledge of software, to no avail..Version: 7.0.5

Not compatible with iOS 14.7.1!!!IPassword needs to be updated. The developer of this app needs to update it to work with this version of IOS. We are unable to contact the developer. The program worked great until it suddenly became unavailable after my phone updated to version 14.7.1. I lost years of important data. Very disappointed!!!.Version: 7.0.6

NOT COMPATIBLE WITH IOS 14.5!!!!!!So like everyone say, this app won’t open and not compatible with the latest IOS update. I tried download the new version of this app and choose to restore from ICLOUD. It won’t let me transfer and there is a pop up said it’s Apple restrictions for not letting this work. Apple can you step in please !!! Thousands of people is waiting for someone to fix this issue !!.Version: 7.0.6

NOT COMPATIBLE WITH IOS 14.5!!!!!!After updating to Apple IOS 14.5 when trying to open the app I get a message that says, "iPassword needs to be updated. The developer of this app needs to update it to work with this version of IOS." We are unable to contact the developer. The program worked great until it suddenly became unavailable after my phone updated to version 14.5..Version: 7.0.6

Used to work well..The paid version was great until I upgraded to iPhone XS and it stopped working completely. Now I can’t access any of my passwords, the app just crashes every time I try to open..Version: 6.0

Don’t trust this developerI have years of password in their old app. Often backed it up, just to find myself unable to access any password because the developer does not update the app. This will eventually happen to this app: years after, you will be left unable to access your backed up passwords because the developers decide to create a new app and stop updating the old one, with no alternative for recovery. DO NOT TRUST THIS APP OR DEVELOPER..Version: 7.0.5

AnnoyingEach time I open this app I have to click a button to either rate it or delay the pop until the next time I open the app. I’m forced to leave a rating by this process. This is why it gets 5 stars and some whinging commentary. I gave it 1 star earlier because of this annoyance but it didn’t get rid of the demand for 5 stars. I even paid £5 for this. It functions well enough but the design and layout is clunky and basic. And forcing me to leave a 5 star review is immoral and misleading. Edit: back to one star. It still asks for a 5 star rating even after giving it one. Very annoying. If I hadn’t paid for it I’d bin it for something else..Version: 5.8

Very disappointedThis was one of my favorite apps. I spent a couple of years (or more) saving MANY passwords in it. I recently purchased a new iPhone X, and of course, backed up everything to the cloud as well as iTunes on my PC. When I backed up everything, I made sure iPassword was included in the app backup list. When everything was downloaded to my new phone, this was the ONLY app that lost its data. In addition, it now crashes each time and open it. I have spent a lot of time trying everything to get it to work, including reinstalling the app, connecting it to my computer to try and retrieve it from iTunes there. I finally got so frustrated I decided to send an email to the developer, and I never received a response. I resigned myself to start over, and now it crashes. I’m devastated and hope no one else uses it..Version: 5.7

I loved it until....I loved it until I bought a new phone and had to restore. The most important app I had to restore was this one because it had all my passwords from the beginning of time. I had an iPhone 6 that I purchased in early 2015 & soon started on this app as my choice for a password manager. TODAY I purchased a new iPhone X and when I went to open the app (icon) that was restored, I get a message telling me I won’t be able to restore because Apple ID blah blah blah. Perhaps the app I had was an earlier version where I was able to have unlimited entries without having to upgrade to Pro as I’ve read in other reviews- perhaps grandfathered in? Bummer to say it seems like I lost all my passwords to log-ins saved from websites and rewards apps, etc. Very disappointed that this app didn’t do what it claims-RESTORE! How many times do people replace phones? I just so happened to have the same phone for 4 years. I’ll be going with another password manager moving forward - not risking a history of passwords on an app that doesn’t do what it was supposed to do. The app icon wouldn’t even open on my new phone. ☹️.Version: 6.0

Looks good but...There are some nice features. I like the templates and the fact that you can modify them to suit your needs. What I don't like is the fact that they don't tell you when you download the app that you'll be limited as to how many entries you can save. I enter data for six passwords and on the seventh I got the upgrade to pro message. If you don't upgrade you can save another entry. They did give me the choice of writing a review and getting more free storage and I'm not sure what that means. Does it mean I can enter more data i.e. more entries or is it cloud storage that I don't even use. Had I known they were going to rope me in to try it out and then hit me with the upgrade to pro or you're dead in the water I probably wouldn’t have downloaded it. That being said I use it regularly and it performs very well. I’m sure there’s plenty of features I don’t use. What I do use are logins and some folders. I don’t have any problem with the way they work. I also use the back up to Wi-Fi and that works fine as far as giving me a back up file. Unfortunately testing the restore functionality it’s just not something you do unless you have some parallel phone. You just don’t blow away something that works just to see if restore works because what if it doesn’t? I also don’t like the fact that it keeps asking me to rate the app and I have rated it numerous times and it still keeps asking me to rate the app what the hell is up with that. That cost you a star..Version: 5.6

DON’T USE AND DONT UPGRADE!Don’t use and don’t pay for upgrade. Tried to contact them many times to update their old app but no response. I couldn’t open it anymore. I have more than 200 passwords there and they never ever responded or bothered to update. DON’T WASTE your MONEY on this app. And one day, what happened to me will happen to you!.Version: 7.0.6

AVOID THIS APP - iPassword4.4 IS A FALSE RATING ! Read the reviews. Some 5 star ratings are actual complaints about the developers not supporting the previous version and we all lost hundreds of passwords. APPLE should step in to fix this or at very least ban this developer. I purchased the previous version of this app because the app I was using to store passwords stopped working and the developers refused to update it. AND NOW THIS APP’s developers have done the EXACT SAME THING!!!! All of my passwords are un-retrievable because they refused to update the previous version to work with iOS 14.6! The new version will not honor previous purchases and the “fix” they offer to transfer data to the new app is a joke! Will not work!! If they did it once, They will do it again! If you use this APP, you risk losing all data saved to it! I guess the only way to prevent this is to go back to keeping paper copies of my passwords and lock them in safe?? Thanks Apple and Thanks iPassword for taking my money only to lock up my data with not so much as a ransom note!.Version: 7.0.6

Data doesn’t transferI have had the pro version of this app for about 2 years and it’s been great until I got a new phone. The app transferred over but none of the data 😳 I have emailed the developer multiple times but have never received any response. Thankfully I still have my old phone WITH the data, but with this type of support I will be going with a different app now..Version: 7.0.6

Lost ALL info!I paid for and used this app for a long time. The developer has not updated the app to run on the latest version of iOS. Now I can’t access anything. No warning was given at all..Version: 7.0.6

Not comparable with iOS 14.5This developer screwed everyone using iPassword for the past 8 years by abandoning the app with no warning and locking all its users out of all their passwords. No warning, no options to recover..Version: 7.0.6

NOT COMPATIBLE WITH IOS 14.5!!!!!!NOT COMPATIBLE WITH IOS 14.5!!!!!! After updating to Apple IOS 14.5 when trying to open the app I get a message that says, "iPassword needs to be updated. The developer of this app needs to update it to work with this version of IOS.".Version: 7.0.6

Doesn’t work with iOS 14.6I had used this app for years but since I updated my iPhone to iOS 14.6 I am completely locked out!!! 🤬 When I try to log in I get a message that I must update the app but I am unable to update the old version! If you want to lose all your passwords with no warning or solution then by all means download this app!! The developers need to fix this problem!! 🤬.Version: 7.0.6

No support, lost every passwordBeen holding my passwords in ipassword for years. Now with updates, lost everything. ZERO support, they don’t even bother to respond. Wish I could rate them ZERO stars..Version: 7.0.6

IPASSWORD IS NOT OPENINGPurchased this app few years ago. Now with new IOS update, the App Is not opening!!! Developer has not updated the app!!! What a disappointment!! Furious! This developer should be removed from Apple store!.Version: 7.0.6

IpasswordThe same as the others. Previous app user, lost all passwords, does not allow restore, older version needs updating. Won’t be using the this app for fear of the same result..Version: 7.0.6

***CAUTION*** read before using this app!!’The developer has an app that is called iPassword when Apple update 14.6 The app stopped working and everybody lost all of their passwords. There was no way to retrieve them you can look for yourself on Reddit and other blogs. The idiot developer didn’t contact people soon enough or at all to let them know. So thousands of people lost all of their passwords. You will also notice this is a Chinese developer so who knows what happen with these passwords now. I had the app for a number of years and then just like that it was gone. The password program was backed up on iCloud and dropbox but it will not sync to the app if you download this one. Some people had a little bit of success of recovering some of their passwords but a lot of people cannot get any of them back. For that reason I would not trust this developer they have irresponsible policies and regardless of the Apple update they need to be on top of things like this when you’re dealing with peoples personal information especially passwords. I’m trying to keep this professional and bite my tongue because the things that I really want to say will probably get me kicked off the Apple platform I am so angry about losing hundreds of passwords. DONT USE this app,This app is the same developer and same company don’t use it!!!!!.Version: 7.0.6

IPassword not updatedOlder version of iPassword has not been updated so anyone with current IOS cannot access passwords. Easy fix for this company however they so far seem unwilling to fix and instead are only supporting this new app. Same issue will likely occur with this app. Avoid buying unless developing fixes issue..Version: 7.0.6

WARNING: DO NOT BUY THIS APP!I purchased the pro version of this app years ago and used it extensively. The owner stopped supporting the app so they could dump the entire current user base and force everyone to purchase it again! Because they stopped updating it, I could not open it anymore in newer versions of my operating system. To me this should be illegal, it seems like embezzlement and they should be prosecuted for misleading thousands of users into thinking they purchased a lifetime license. Today I saw that there was an update option; however, when I tried it my whole application was deleted and I lost everything from the previous app… it was useless anyway but I was hoping someday they would update it. I’ve been using RoboForm ever since they stopped supporting this app. I’d say if you use this app, even if you purchased a license… stop now and transfer your license to some other app like RoboForm before the developers have a chance to do this again! Incidentally, RoboForm also syncs your logins with your Laptop or Desktop PC..Version: 7.0.6

PicturesHi Are u able to make it so u can use photos already taken instead of only taking photos at the time of input?.Version: 7.0.3

Unreliable developerDon't use this app for your important passwords!!! I used their previous paid version (with different logo but same developer) and now can't open the app anymore after update the iOS 14.6. The worse thing is they don't provide any download and update in the App Store anymore!! Completely disappear!! I loss all important passwords in the app without any precaution to perform a backup. I just realised heaps of people who used this app have the same problem when I searched on internet. People post on the apple community and the developer page but get no response. The developer create this new version which is exactly the same as the previous one in design and functionality. But they say on the pop up note that they can't restore the data from the previous version. This is so irresponsible and doggy !!!!!!!!!.Version: 7.0.6

Not compatible with IPhone XS MaxI have pro version and thankfully I also have it on my iPad otherwise I would have lost all my stored passwords and bank card details etc. Can download the app onto my new phone, run a restore from iCloud for my stored details, however it only works for that one instance. After closing the app it will not open again and just flashes up and disappears from the screen. This happens with both the pro and non pro version.i can’t be asked to have to delete the app and redownload it every time I need access to my passwords!!!Messaged developer with my issue and no response hence the rating..Version: 5.7

Constant reminder for a rating!This app is great. I use it frequently. The only issue I have with it really is it’s constant request to rate the app, like every time I open it. So thanks to this I might’ve given it a 4 or 4.5 star rating. I’m giving it a 3 Star rating, just to stop the reminder! Fair? Maybe not. But thems the breaks..Version: 5.6

App not working!!!Super frustrating. After Apple’s software update to 14.5, I’m locked out of the password app until developer upgrades the app. Plz fix!.Version: 7.0.6

Stay away from this app and it’s developer!!!The previous version of this app that was paid for suddenly stopped working after the iOS update to 14.5!!!!!! There is no way to restore or get access to all the sensitive data that was accumulated there during the years of use. After updating to Apple IOS 14.5 when trying to open the app I get a message that says, "iPassword needs to be updated. The developer of this app needs to update it to work with this version of IOS." We are unable to contact the developer. The program worked great until it suddenly became unavailable after my phone updated to version 14.5..Version: 7.0.6

AvoidThis is the same developer that had another version of this app, but is now with different icon and now all of a sudden says developer needs to update the app and impossible to login. As there is no web based login I have now lost all my password data that was stored there that I cannot access. Unacceptable to just cut people off like that for smth that will obviously contain critical data for people. Truly appalling..Version: 7.0.6

Super glitchyI did buy the paid version, to have more than the six passwords available in the free trial. I think the layout is fine. My problem is that it is super glitchy and I routinely get locked out of it. Partly that is my own fault because now I can’t remember what password I used, and it can be numbers, letter number combination, or connecting dots in a pattern. Once you set up your initial password you can allow fingerprint or facial recognition, which of course I did, and then never used that password again, so now I don’t remember what I used. Lately it has been recognized my face and then immediately closing the app. Even from inside the app there is no way to see the password or change it without the old one. I’ll be deleting the app and finding one I’m not worried about losing all my information in..Version: 6.6

Was extremely happy for almost 10 yearsI really liked the previous app that I purchase a long time ago but now no longer works like others are saying… Downloaded the new app but can’t use backup from iCloud to recover data. Fortunately I use the app on phone and iPad and only updated phone to latest IOS. The backup via wifi is not working, can’t upload the backup file but was able to get it to working via Dropbox. Had to fiddle around and try a few times but it did work. Got all my passwords back on new free app on both devices. The free version is a 15 days evaluation version and will prevent adding new entries after that period is up. I am pretty mad about having to purchase the app a second time and seriously debating to do so or find a new one. Also wish that search function could be fixed to stop crashing app when used. It has never worked on old app and still doesn’t on new one..Version: 7.0.6

Be careful with this appI have been using this app happily for years and paid for the upgrade to Pro. It appears that the developer has created a new version. However there is no upgrade path for existing users / customers. So the new version works but that doesn’t help me recover all my passwords from the previous version and if I want / need the Pro version then I would need to pay again..Version: 7.0.6

TERRIBLE!!I paid for this up years ago. But after the IOS it had asked me to update the app which I did. As soon as I updated, I could not access my passwords anymore ! And the developer is not even responding to my email. What a horrible developer! If I can rate a zero star I would ! Do not waste your money in this app!.Version: 7.0.6

NO SUPPORTI have been a loyal supporter and user of iPassword for many years. I trusted it fully and I guess that is shame on me. I lost everything when IOS updated to 14.5 This has been so much more trouble than I could have ever imagined. This developer has promised an update to solve the issue for months now with still no results. I feel that the developer needs to take responsibility and give us back our data. I would even be willing to pay a small fee to get the data back if that would help in the cost of updating the app. I will never depend on one source for data like this again. Just FYI…. Before this happened I would have given the app 5 stars all day long. I loved the app, just hate the support of recent..Version: 7.0.6

Buyer BewareI have been using this app for the last 5 years and loved it. I recently upgraded phones from 6s plus to iPhone 12 and just found out that I can’t get any of my information from ipassword to transfer over because the newer app doesn’t support it. I’ve tried to reach out to developer through the support email address and I received a failure delivery notification. I tried clicking the contact is button and it goes the a person Facebook account which I added as a friend and still have not heard back. I’ve since read the reviews and noticed that multiple people have also expressed their frustration due to this same issue and I never saw the developer respond at it. It appears the developer doesn’t support this app as they should. I would not recommend this app to anyone unless this is address, out of fear that this will happen again in the future with newer iPhones..Version: 7.0

Almost PerfectThis is a great password manager. Everything is easily customisable so any details necessary can be easily saved and it's very user friendly. A simple design that works perfectly for what I use it for 😊 my only issue with it is that it every time I open the app it asks me to rate it on the App Store, even after I have done so. It’s a bit frustrating.Version: 4.2

Developer appears not to be interested in supporting users.Have used this app for some years but developer does not seem to care about his/her users. Have just tried to send an email to the developer with several questions using the contact email address in the app and the app store listing but the email bounced with the message that the email address was now disabled..Version: 7.4.2

Developer lost all my passwordsHad a previous version of this which I paid for and the developer did not update it. This led to me losing all my passwords when iOS was updated as the developer did not update the app and is not engaging with anyone. The app has now been removed from the App Store. What’s to stop the developer doing the same with this version of the app? Don’t use this app unless you’re happy to lose all your stored passwords sometime in the future..Version: 7.0.6

Changed AppI had purchased the full version of old version of this app. When updated iPhone iOS it said no longer compatible needed to upgrade. New version of app looks exactly like old version but is a different app that I have to repurchase full version of. I cannot access any of my passwords I has stored in old app and no one replied to my emails for support..Version: 7.0.6

Not happy... iPassword is crashing on iPhone XI was using iPassword free version for 2 years and it started to crash on new iPhone X. So I thought it will not be a problem with the paid version and made the purchase today. :-( But it’s still the same issue. iPassword is CRASHING immediately on iPhone X I am looking for a fix or a full refund of my money! I am not happy... :-( Please help. Look forward for your response..Version: 5.6

Irresponsible app developers. Do not supportSince iOS 14.5, the app developers created a new version of this app. Users can no longer access the older version, and years worth of stored password cannot be retrieved or transferred to the new version. No warning of cessation of old app, no effort taken to help previous PAID users to retrieve years worth of stored password. Use this app at your own risk, developers do not care about users once they’ve gotten their money from you..Version: 7.0.6

A password app that won’t work after ios software update? This is crazy!!!!Please fix ASAP!.Version: 7.0.6

Last update ruined fingerprint sign inThis app has been great up until the last update. Ever since then my finger print login does not work. The application automatically closes down each time I have tried. Message to the developer: please fix ASAP or I will have no other choice but to go elsewhere..Version: 6.4

Do not downloadThe same app developer used to have another older version which I have and now doesn't work. They stop developing and now won't work with latest iOS. I have loads of passwords saved in there and now can't access and many of these are work related, I work in health care so this is terrible. they will not answer emails and don't respond to anything. This will work good I'm sure but they will leave you high and dry. Shocking service..Version: 7.0.6

Horrible!!!You will never be able to open this app without being asked to give a review. Even after you pay for it!!! Even after you give 5,000 reviews!!! Do not use!! Check out the most critical reviews..Version: 6.3

It will break your heart!I’ve been using this free app for a few years. It held my life! With the recent update in iOS it has now stopped working - saying it is no longer compatible. I’ve lost everything. The developers firstly, can’t be contacted, and lastly, just keep releasing new apps instead of updating. Check out the internet for many other sad stories like mine. It’s just shocking!.Version: 7.0.6

Not compatible with iOS 14.5After updating to Apple iOS 14.5 when trying to open the app I get a message that says ‘password needs to be updated updated.’ We are unable to contact the developer. The program worked great until it suddenly became unavailable after my phone updated version 14.5 ..Version: 7.0.6

Previous iPassword App NOT COMPATIBLE WITH IOS 14.5!!!!!!After updating to Apple IOS 14.5 when trying to open the iPassword app I get a message that says, "iPassword needs to be updated. The developer of this app needs to update it to work with this version of IOS." The program worked great until it suddenly became unavailable after my phone updated to version 14.5. I’ve left feedback under that app but only through my previous purchases as the app no longer appears for purchase. This is a serious issue - I’ve lost years of passwords because I trusted the iPassword app and the developer (: Need an urgent solution to this please!.Version: 7.0.6

Untrustworthy DeveloperThe app stopped working after apple update in May 2021. There are hundreds maybe thousands of customers that cannot get their passwords until the developer fixes the issue. All customer messages are being ignored, wonder if there is a motive to take peoples passwords them create a new app which is what this guy has done. Don’t go near this persons apps..Version: 7.0.6

Unreliable developer!Same as most recent reviews, I’ve lost 7 years worth of passwords even though I paid for the “pro version”. Developer just ended support with the new iOS update (no warning!) and decided to move onto this app. Will probably make a few thousand off of this one and then move onto another. The app doesn’t even seem to be any different. So f’d up! 🤬🤬🤬 Why does Apple not do something about this?? 🤔.Version: 7.0.6

Terrible. All passwords gone. Nightmare.I had installed a previous version of this app and used it for years. Upon a recent iOS update to 14.6, the app stopped working - when trying to launch I get a “iPassword” Needs to Be Updated message. “The developer of this app needs to update it to work with this version if iOS”. I then installed this version and tried restoring my data from the cloud - however the restored version is a very old one, most definitely not the one I most recently backed up. So I am now left without access to any of the passwords I updated in the last 2 years or so. Complete nightmare!.Version: 7.0.6

Great app but have to pay to transferThe app is very useful and great to keep a track of all your passwords securely in one place. You can even transfer data between devices using the back up function via Dropbox although it’s not easy to get it working every time. My biggest annoyance is the fact you have to pay again if you down load to an additional device. This doesn’t always happen but has resulted in me paying for the premium edition 3 times after changing mobile phones..Version: 5.6

DO NOT WASTE YOUR TIME !!!!!After last IOS update can’t access anything from iPassword ….unbelievable !!!!! This one will do the the same I’m sure …only reason why there is one star it’s because they don’t allow a comment to be posted with “zero” stars …again, another lie !.Version: 7.0.6

ScamI purchased the iPassword pro app a few years back. Worked great until I updated the iPhone. Now the app says the developer needs to update the app to the new version. No update. I installed this one, they’re not compatible. Just lost years worth of passwords etc. Not impressed..Version: 7.0.6

App is not compatible with the new version of iPhoneHow come the developer is not updating it so it will work properly. I keep getting messages from Apple whether to keep or delete. Does the developer care to continue updating this? I love my password keeper but am now worried I will lose all my data if it’s not fixed!! My husband has already lost his!! I may have to use another app and I am pretty sure I paid for this one..Version: 7.0.6

Warning!This developer has not updated there app to work with the latest IOS. I cannot retrieve my saved passwords and the developer will not return emails to help me. Imagine trusting an app to store your passwords and then not being able to retrieve them. Stay away from this product..Version: 7.0.6

Good app but May not be reliableI have used this app for many years. Definitely more than 5-6 years. I saved all my passwords of different apps and websites etc in this. It’s apparently secure and everything and very easy to use too. Everything was going well until recently when I upgraded the OS version on my iPhone and this app gave me a shock of my life. Whenever I tried to open the app it said that it won’t work with the latest OS version which I just upgraded to. No matter what it did not work at all. I googled to check if there was any work around to get my data but there wasn’t a way to get it. The app notified me that I should delete it so I did and then downloaded the new version of this app now. I opened the new version and tried to get my data from the cloud, but the app told me that my data from the old version cannot be restored any more. So basically I have lost all my data/passwords store for the last 5-6 years. And I have no choice but to recreate everything again. There is not guarantee that the app will not go through the same situation again in a few years.Version: 7.0.6

UnbelievableThe developer of the earlier (free) version of this app has not updated it to be compatible with later versions of IOS. Whilst this is his/her right what is not acceptable is that there was no pre warning of this decision so you are unable to access stored information. Unable to contact the developer. Hopefully Apple will look into this???? Very poor.Version: 7.0.6

A scam do not downloadI bought the old version after updating to IOS 14.5. It doesn’t work, and I can’t retrieve years of passwords in my paid app. The developer is a scam artist that doesn’t respond to any inquiries. Do not download or upgrade to the paid version..Version: 7.0.6

Don’t use this app, read the bad reviewsIn one word it’s a scam, I was a big supporter of this app, however after the latest iOS release the developer decided not to continue updating the same app ID, leaving all of us who paid for it without access to critical data as they are your passwords. But here is where things become more interesting, Apple did not take any responsibility and the developer was unresponsive to customers pledging for support. What it’s unacceptable is that Apple allowed this developer to use the previous good reviews of the new app as nothing happened and here they continue selling it again. Is this schema benefit both the developer and Apple, looks like both companies only want to benefit from your money without any responsibility, something is odd here..Version: 7.0.6

Stay awayI had an earlier version of this app which is no longer compatible with latest IOS and as a result I can retrieve dozens of passwords. I have written to the developer no less than 8 times with no response. Complained to apple who would not do anything for me. Would not use any app from this developer if you value your data..Version: 7.0.6

Chinese Developers REFUSE to give Access to PASSWORDSYou have to ask yourself why would the developer of this app and its now defunct predecessor REFUSE to update the predecessor app so thousands (at minimum) of people can access years worth of passwords again?! It seems easy enough to either update this new version to enable it to restore from the previous version into this new version or simply update the previous version to be compatible with ios 14.5 and above! Developer is CHINESE and likely loves the control over Westerners. And don’t be fooled by the email address listed. It bounces. I and countless others used the original version only to be shut out without warning and have lost years worth of not just passwords but account information, personal information, medical history information and more. Because the developer could care less and refuses to update their old application. The control over people is what this CHINESE developer wants and got with the prior app (which is essentially identical to this one). UPDATE THE PREVIOUS VERSION SO WE CAN HAVE OUR PASSWORDS/INFORMATION BACK!!! DO NOT TRUST THIS DEVELOPER (and shame on apple for taking ZERO RESPONSIBILITY AND DOING NOTHING TO HELP DUPED USERS)!!! Use ANYTHING bur this app!!!.Version: 7.4

So far so goodJust started using app over the last day or two and so far I'm quite impressed with it. Seems to do an efficient job of detailing important passwords, etc. ... App keeps asking for rating even though I’ve rated it several times; so minus another star..Version: 5.3

Old app not supported all data lost. lot of non resettable pins lostDevelopper should offer an upgrade path for old app. I understand app could not be free for life but need an option to recover the data in old iPasswod app. if not it means you do not care about your customers.Version: 7.0.6

Not reliable to maintain app upgrades!!!I was previously using their IPassword app and lost ALL my data once I upgraded to iOS 14.6. The developer abandoned the previous app and decided to create a new app (this one). They will probably do the same with this app. Obviously doesn’t care that we had important information and just left all previous users hanging..Version: 7.0.6

DO NOT PURCHASEDo not work since IOS 14. Lost everything Go f yourself I password.Version: 7.0.6

Update the old ipassword app to iOS 14.6 please!Dear developer of iPassword, You have many loyal customers that have supported your app since you developed iPassword. I, along with many other customers have seven years of stored passwords that I no longer can retrieve until you update that app. We have reached out to you via Twitter and attempted to reach you via email; however, the email address you provided does not work. We understand you have developed a new iPassword app however, everyone that downloaded your original iPassword app (and did not know you discontinued it) are all stuck with years of passwords we cannot retrieve. Please understand the frustration it has caused so many of us and we are waiting for you to update that app to the latest iOS software so that we can retrieve our information. You have mentioned in the Twitter on May 30, 2021 that you will update it as soon as possible but you have not given us an estimated time frame when it might be completed. Please give us a chance to retrieve our data! Thank you..Version: 7.0.6

Initial UseSo far so good. I'm use to having an app with just 1 list in alphabetical order. This app can be divided into various categories. With division comes complexity. I just needed something simple. Ah to my chagrin it's unlikely one exists. My old app hasn't upgraded for years and will thusly will lose the app with my next IOS upgrade. So going with this one I hope won't lead to the same issue. Wish I could use my keyboard on computer to enter new data. Now it's been a couple of months and I have to say I like the app but it keeps requesting that I rate this a 5 star every time I log in. This requires an additional click to cancel the request. I've given a four prior to experiencing this issue. Now I give it a one. It's like they are holding you ransom until they get the rating they want. This is not a get what you ask for scenario. I would change apps if I didn't have so much data to deal with. Now they have to deal with the one I've given it and I will never change the rating. Too bad so sad developers reap what you sow. It continues to ask for a five star rating. I hate this app for this specific reason. Read above. It's asked again. From this point on I will say "It's asked again" with a date every time it asks for a five star rating so anyone interested in this app will understand how annoying this app really is.Version: 5.2

Developer takes $ and drops supportThis developer created iPassword, which looks exactly like this “new” app, and I paid for it - then they drop support and updates and I cannot access many years’ worth of passwords and accounts, and with no mode of recourse from Apple. This is not a long-term reliable app/developer! Don’t use them!.Version: 7.0.6

DONT USE THIS APPContact info is not valid!!!.Version: 7.4.2

Could be improvedUsed to work really well until recently. It tried to scan my face through my iphone but crashed right away. I was not able to access my content at all, even after several tries :(.Version: 6.4

No access to passwords: Old version not supported and can’t transfer dataI have an older version of this app called iPassword. I paid for the unlocked version to store all of my passwords. When I upgraded to the latest iOS software the old version no longer works. You can download this new version but you can’t transfer any of the data. So all of my passwords are in an App that I can no longer open. I would be where of purchasing this app because they will probably just create a new one and forget about this one and your passwords will be locked as well.I would love to change this to a five star review and would do so if they would support the old app for the latest version of iOS 14.5 so that I can get all of my passwords and put them in this new app..Version: 7.0.5

Simple app, but annoyingApp works fine. Single purchase and you can store your passwords. Super simple, nothing more than it needed. You can open it with your fingerprint or with a password. However, every time you open it, it asks for a review. So, here’s my review. If I felt this product wowed me enough to warrant trying to drive traffic to it, I would’ve left one on my own accord, but, you made an app that stores and protects data, and it does that just fine. You hounded me enough to bring me here to write this. Your app is fine, it’s simple, it’s average. There’s nothing special about it, and nothing it is doing wrong. It does exactly what you think it will do. I would switch to another app that wouldn’t hound me every time I open it, but I already paid to use this one..Version: 6.0

Update has made app unusableI have been using this app for some time and had no issues. I have not bought a new phone in all that time so I haven’t had an issue like another reviewer with a new phone. However, after the app updated one day ago I now cannot use it at all. I’ve tried everything but as soon as I open the app it crashes immediately. I have lost all data. Do not use this app clearly it is unstable and becomes unusable after a period of time..Version: 6.4

Doesn’t appear to be maintained!?Have used this app for a few years & had no problems. Recently upgraded iPhone 7 to iPhone XS & I cant even open the app now! Luckily, I kept my old iPhone as a backup & can still access the app on there to see all my stored passwords, but I would have been stuffed otherwise. Have now decided to invest in a decent password manager app that is kept up to date. In this password-intensive age, the information is too vital & it’s a nightmare to think I might have lost it all!! Can’t recommend this I’m afraid!.Version: 5.7

NOT COMPATIBLE WITH IOS 14.6!!!!!If you going to trust this App to keep your passwords safe it will do that only to not be able to access it if the developer stops keeping it up to date to work with new iOS versions. I paid for iPassword Manager couple of years ago and like many others have been using the App to safe keep the passwords only to not be able to get access to it as developer has not updated the App to work with iOS 14.5 or 14.6. We get this message now when we try to open the app and the developer is not reachable for support. "iPassword needs to be updated. The developer of this app needs to update it to work with this version of IOS." We are unable to contact the developer. The program worked great until it suddenly became unavailable after my phone updated to version 14.6.".Version: 7.0.6

Very frustrating app to useDon’t bother with this app. The user interface is overly complicated to use for such a simple task which is to saving passwords . App is a nightmare to navigate through.Version: 6.0

Great when it worksIf your iPhone ever dies unexpectedly and you have not been diligent about saving your passwords to Dropbox, you are in a heap of trouble. Also it doesn’t seem to work well with new FaceID technology. I thought it was corrupted so I uninstalled, reinstalled and restored my Dropbox backup, still the same issue where it wouldn’t open. Something made me think to turn off FaceID and it worked. I will be looking for a more reliable option but this has done me ok for several years. Just need a stable environment, which as we all know is not realistic and let me tell you figuring out how many passwords you have is a real bear when you can’t access your keeper..Version: 6.8

Do not trust!!! Lost all my passwords because developer didn’t update its other app.Just as it says, a lot of people have lost their passwords, and I had the other password app (named the same thing) from this developer for years. I even paid for it! Then now they just abandoned it and we all lost our passwords? If it happened to their other app, it will happen to this one. And not only that the company has not addressed or shown any concern to help people get their passwords back! There was no notice for people to get their passwords before they would not be updating their app. None! So sad right now. Had this app for many years and sad that I even paid for it now. Go to a reputable company like nord or mccafee or something. Will never trust these guys again..Version: 7.0.6

OkNice app well laid out. Reasonably easy to use. However, they advertise that one can take pics of cards and save them - this is not true - requested info from support on three occasions - no response. Is it worth the price - no. I’m concerned that they may stop upgrading this app like so many ‘good’ apps - after a few months one has to delete them because no upgrades exist. Lesson learned - stick to Apple apps and design your usage around these..Version: 3.9

IOS14.6.When will the developer upgrade to work with latest version apple software on your iPhone please? Have had this app for many many years and always been happy … till now. Many passwords now not accessible..Version: 7.0.6

FAIL! App Not Supported with iOS UpdateI have been using an earlier version of this app (iPassword) produced by the same developer for years successfully, but received a message today saying “The developer of this app needs to update it to work with this version of iOS” after my iOS automatically updated. After trying to reach out to the developer, speaking to Apple, and browsing tons of forums of other users who experienced this issue, there is apparently no solution to this issue unless the developer updates the app. There was no warning about app incompatibility so myself and other app users with this issue were unable to back up our passwords before losing access. Please try learning from my mistake and consider saving your passwords another way or with an app whose developer is actually able to be contacted. Very disappointed..Version: 7.0.5

Fix iPasswordSTAY AWAY FROM THIS APP. Fix your previous software so we can use it. iPassword is the previous app that this company abandoned. DO NOT TRUST THIS APP.Version: 7.0.6

Do Not Use, Do Not BuyI’ve used iPassword for over 6 years. It had all of my passwords in it. When apple update 14.6 came I updated my phone as usual. I tried to get in to iPassword and could not get in. I tried to update my app and it says the developer needs to update it. I thought it was a glitch but it wasn’t. I took to social media fb and Twitter. Only to find that at least 2 months prior this developer had stopped updating that version. It was apparently because he was making this version. Many of us have pleaded with him through fb messenger and Twitter to update so that we could get our passwords. He has not responded and has not updated. Here we are years later and still nothing. This app is by the same developer. I would not trust or purchase from him. Apple can not or will not help. I was told that we had to contact the developer. I thought that all apps on apple platform had to answer to apple’s rules but apparently not. I had the paid version of iPassword it worked fine just like this one. He should not have been able to have any apps on their platform after what he has done to so many. Pen and paper is looking better everyday..Version: 7.3.6

DO NOT DOWNLOAD THIS APP!!I can’t stress this enough....Don’t download this app. The dev originally had a different app with the same app image. But somewhere down the line the app image changed. It is now nowhere to be seen on the App Store. Which means I can’t delete the app and redownload it. I also paid £2.99 for the pro version at the time. I tried downloading this “newer” version in the hopes there would be a way to contact the developer. Currently I am now unable to access the original app as it keeps crashing. This happened after I enabled Face ID. I tried contacting the dev via the weird yahoo email they provided and surprise surprise, it has bounced right back. I’m now in the process of talking to Apple support to see why on Earth they would allow such an app to exist. First thing that comes to mind is that all my info has been compromised. Please know, I never post reviews even when an app is terrible, I just delete them and get on with my day. But this is an app that is supposed to host your passwords and keeps them safe. And now all passwords are lost or compromised. I am so angry that this developer is even allowed to have an account on Apple. Whatever you do, DO NOT DOWNLOAD THIS AND DEFINITELY DON’T DOWNLOAD ANYTHING ELSE BY THIS DEVELOPER!.Version: 6.9.9

Please fix iPassword so I can get my passwordsI have been using iPassword for years and got all my passwords on it but when I updated my iOS software on my iPhone it now says the developer needs to upgrade the app before I can use it. Please upgrade it so I can get all my passwords and I’ll carry on with the new version, it’s such a pain that there was no notice of this. IPassword it’s self is a 5 star app it’s just this issue is huge for anyone that has been using it for years..Version: 7.0.6

I already bought this app but now it wants to charge me againI already bought this app but now it want me to get the pro version. What happens to the one I purchased ? I could no longer add more password. And when I contact you on your yahoo mail account it says it cannot be contacted. Another thing is my wife has the same app on her phone and it says “The developer needs to update his app”..Version: 7.0.5

Stay clearThis developer is not supporting old app that was disabled with IOS update. Data is locked up and not available No response, no help nothing from the developer. STAY CLEAR of this app so you don’t lose your passwords. 11 yrs poof gone..Version: 7.0.6

DO NOT USE THIS APP AT ALL!!!I have had iPassword since February 2013 which I paid for and without warning got the following message. "iPassword needs to be updated. The developer of this app needs to update it to work with this version of IOS." The program worked great form February 2013 until it suddenly became unavailable June ‘21 without any warning and I now don’t have access to my passwords 😡. The developer does not engage with users of the app. When I contacted the Apple genius they told me they cannot help with 3rd party apps, good luck and hope I am able to resolve my issue. There is no way to report the developer and get Apple AppStore to get the developer to co operate with the ,00s if not ,000s of users that are impacted by this. This app is not fit for purpose and is disastrous to your privacy and accessing important and sensitive information. Shame on Apple for allowing this to happen..Version: 7.0.6

WARNING - DO NOT USE!!!!!!!!!The original version of this app is iPassword. The developer has not upgraded it to IOS14 so it no longer works. You cannot access any passwords, security info etc. The developer cannot be contacted. This new version is EXACTLY the same. The developer has provided an old Twitter account for contact with only 3 tweets and nothing since 2011. The email bounces back as mailbox not accessible. I have lost all my security passwords and security info for accounts, websites etc. I also have no idea how secure it is or where it’s held. WARNING - DO NOT USE. Apple have been of no help in this at all..Version: 7.0.5

App not workingApp is not opening after update. It’s coming up and shutting down immediately. Can anyone help.Version: 6.4

OLD APP NOT WORKINGI am unable to access my old app and can’t access the new app. I am theirfore to access any of my password..Version: 7.0.6

IPassword not compatible with IOS 14.5The developers of this app have a previous version called ipassword, now they created this version and left all users unable to access our information because the app is no longer compatible with the new operating systems and leaving us without any option or support to recover the data and without any notification …… that speaks very badly of the developers because now I don't trust downloading any app from them.Version: 7.0.6

Disaster -- Don't UseI have been using this app happily for several years, and accumulated dozens of passwords and other sensitive data. Today, I updated my iPhone to IOS 14.6. Now, when I try to open the app I just get a message saying that it needs to be updated by the developer to work on this platform. So, it seems that I have lost all of my data. Researching this, I have found that it has happened to many people and there seems to be no solution in sight..Version: 7.0.6

Annoying Password Store AppI had given this app a 5 star rating but it continues to pop up a request to give it 5 stars even though I did already, and it’s really annoying. No reply to Email asking how to stop this from happening. I can’t give it less than one or I would. I like the app except for the constant review request. They also need to keep up with the times. I have a new iPhone XR with facial recognition and the app constantly crashed on opening. I had to go to my original IPhone 6 and change the login from fingerprint to just password (or dots for shape), and the backup my iPhone 6 and transfer the backup to my new iPhone XR. I know lots of people are having issues with the new facial recognition as it doesn't work on this app..Version: 6.0

Works for me, But…..This App works for me, but I did have troubles after the last big update. Like everyone else it just stopped working to the point you get extremely mad about the situation. I had a old backup that I was able to recover, but I still lost tons of pw’s. Im all updated and backup. I really should be shopping for a new app. Not cool man. Update your apps, or do something about this kimd of problem apple..Version: 7.0.6

WARNING: previous version lost passwordsLike a lot of other reviewers on here, I used the previous version of this app (which was great btw) until a regular Apple update rendered it unusable. No warning, no access so have effectively lost all my passwords in one go. This issue has been reported by many and not been resolved. I have no confidence that the same thing wouldn’t happen again with this new version of the same app..Version: 7.0.6

Good storage for passwordsI had a bad experience when my older iPhone was damaged and I upgraded to a newer iPhone but found out that when I downloaded the app again all my previous data had gone even though I had saved it to the cloud. The app gave me a new IP address which differed from the address my previous app had saved the data on so I couldn’t restore all my saved passwords. Was a painful job resetting all my previously registered accounts..Version: 5.7

GregI suggest you don’t touch this app if you have a XS max iPhone. I recently had my iPhone 7 crash after a backup. I restored everything to the new phone except the passwords stored in this app. Every time I try to load the app it crashes, I have uninstalled from my phone and reinstalled and it crashes again. I even used this app to do a password backup some months ago, but can’t load the backup as the app crashes. I have tried to contact support, but no response. I had been using this app for over two years with no problems, until changed my phone and if I could use my old phone I most likely could get access to my passwords, but this is impossible according to apple due to motherboard failure. So users be careful, what looks secure and is secure when changers occur beyond our control are not always what they seem..Version: 6.0

Great but can be the best!I don’t know why but I’ve downloaded yesterday this app and it is working fine in IOS 14.5.1 ( lots of people can’t open anymore)…It’s just the point of my old GREAT pass app (1Passe): after update to 14.5.1, it stopped work. But it was out of applestore since 2016. Now I am trying this new one ( free vs for awhile) IPassword cause it’s very similar to my old app. It could be fantastic if it has the “get from camera, get from photo library and get from web google images search” pics to use like icons!!! Please developer fix the iOS issues for all users and think about my suggestion!.Version: 7.0.5

DO NOT DOWNLOADSince new iOS cannot open, you cannot get hold of these people and Apple are no help. Lost all my passwords. Stay far away from this app..Version: 7.0.6

NOT COMPATIBLE WITH IOS 14.5!!!!!After updating Apple IOS 14.5 APP no longer opening..Version: 7.0.6

Locked outWas using this app almost daily until was locked out due to the app needing upgrading to meet the latest version of iOS. Fortunately I had an older iPhone running on an older iOS version which had iPassword and I was able to retrieve my passwords. Do not trust the developers any more though so now looking for another solution. Feel bad for all the people who have lost so many passwords. I was very lucky I had a back up. Don’t rely on this app alone if you choose to use it..Version: 7.0.6

Response to Ariel ChazanI was in your exact position. I was lucky to be able to solve it. You need another iphone that is running an OS that is older than this one. I had an iphone 5 which ran iOS 10 lol. Then I downloaded a software called “imazing”. Connect your current phone and export the entire iPassword app to your PC using “iamazing” (make sure you export the entire app - and it is the correct one - first time cus it’s the trial version which has limited file moves). Then connect your old phone to “imazing”. Find the import file button to install the app iPassword app on your old phone. Follow the instructions and the app will be installed with all the info on your old phone. Then within iPassword on your old phone go to settings and back it up using iTunes. Follow the instructions. Then go to this version of the app on your new phone and follow the instructions to restore from iTunes. It’s working for me now. Tho now I am way more wary about using this app!.Version: 7.0.6

Do not use this - developer doesn’t careNOT COMPATIBLE WITH IOS 14.5!!!!!! They have another identical app called iPassword and have not updated it so everyone who purchased it now doesn’t have their passwords After updating to Apple IOS 14.5 when trying to open the app I get a message that says, "iPassword needs to be updated. The developer of this app needs to update it to work with this version of IOS." We are unable to contact the developer. The program worked great until it suddenly became unavailable after my phone updated to version 14.5. Thankfully I was able to retrieve the passwords off my previous phone but that was just luck. Don’t use this app !!!!!!.Version: 7.0.6

DisasterI’ve had the paid version of this app for years. Bought new iPhone XS, backed-up passwords, and app loaded to new phone and everything was fine at the store. Got home and the app wouldn’t open. Deleted and went to the App Store and my version iPassword app was gone and they wanted me to paid for another version. I downloaded the free version to see if I could get the app to work without deleting all my passwords. Luckily I had a version on my iPad. The new free version couldn’t see my iCloud backup file so I downloaded a backup file to my iTunes in my computer. The free version was able to see my backup file on iTunes. I went to my wife’s purchases and found that we bought the pro version for her some years back. With the family sharing, I was able to download a new pro version instead of my upgraded paid free version. To make sure everything was good, I powered down my phone then turned back on. The app would open then shutdown. I read some comments that the FaceID wasn’t working, surely they would have disable? I deleted the app, reinstalled, opened, restored backup file, and FaceID was turned on by default, good grief. I turned of FaceID and now after hours of fun and troubleshooting and ridiculing by family the app works fine. If I didn’t have all the passwords already loaded I would go to another app. I suspect I’ll have more problems in the future..Version: 6.0

NOT COMPATIBLE WITH IOS 14.5!!!!!!After upgrade to ios14.5 app does not work and I cannot retrieve years worth of passwords with no help from developer. DO NOT USE!!!!!!.Version: 7.0.6


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