- 25.8LEGITIMACY SCORE
- 26.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Norton Family Companion App App Complaints & User Negative Comments 2024
Norton Family Companion App app received 114 complaints, negative comments and reviews by users. Have you ever had a bad experience using Norton Family Companion App? Can you share your negative thoughts about norton family companion app?
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Norton Family Companion App for Negative User Reviews
✓ Absolutely awfulChild can simply delete the app and can’t request more time through the app p.Version: 1.12.3
✓ Fix your appTook all my apps away and hasn’t given them back.Version: 1.12.9
✓ Don’t get this appWish I could leave 0 stars for this useless app.Version: 1.12.6
✓ Completely unfair and embarrassing!I’m the only one of my friends that has to have this insanely stupid restrictive app and it’s ruing my entire life! Friends constantly send me links I’m not allowed to see and since my phone locks down at 9 pm they all know about my bedtime now. My mom refuses to take it off until I ‘grow up’ but she’s the one treating me like a little kid. It’s completely humiliating and my friends all think I’m a baby now even though I’m 26. Thanks a lot Norton family!!!.Version: 1.12.6
✓ Useless to configure, impossible to uninstallEvery action to create a profile, reinstall or delete starts with an error message “There was a problem contacting our servers. Please try after some time.” Well that “some time” has been going on for over a couple months. Fix your app!.Version: 1.12.2
✓ This app doesn’t work.It is a waste of money and an invasion of your children’s privacy. DO NOT DOWNLOAD..Version: 1.9.3
✓ Messed up everythingOnly used it for one thing: turning off the phones from bedtime until morning. Every morning, the apps were all completely rearranged on the home screen, both kids had to re-log in to several apps, and all the settings for every app were reset (ie notifications, location services, etc.). No apparent way to fix this. Would not recommend at all..Version: 1.9.0
✓ A waste of timeThis app doesn’t really seem to work all that well. It doesn’t support the monitoring of safari and seemingly deletes it. Then there’s the forced vpn. It’s annoying, period. It doesn’t allow the download of other vpn’s and the vpn the app comes with can protect against inappropriate content but doesn’t help with the internet speed at all. The worst part is that it’s a complete requirement to use WiFi. No vpn, no WiFi, no Internet. I don’t really see myself using the safe search all that much and unless certain improvements are made, I wouldn’t recommend this app. Please look for another family protection app that actually works..Version: 1.8.1
✓ Really easy to bypassI just deleted the device management and vpn. To have web search, you can the news app. Find an article that contains a link to reddit, search for “google links” and look for one that takes you directly to google search. You can then use a web proxy to search without screen time restrictions.Version: 1.12.4
✓ Bad reveiwIt’s rubbish won’t even let me send a message on Snapchat don’t waist your time x.Version: 1.10.0
✓ This really is badTerrible piece of software, terrible to install, terrible to use, waste of time. Did I mention it was “terrible”.Version: 1.11.0
✓ Would be great if it didn’t easily uninstall.This app installs a vpn profile and Norton’s own browser on my iPhone 6. It allowed for blacklist and whitelist of websites. That is the best part. The browser was working great on WiFi and cellular LTE. Then I tested the vpn. I easily uninstalled the vpn with my phone password and safari was back with regular norton filtering of safe search and its websites but my blacklist of websites were not filtered! This renders the app useless. Please fix this app ASAP. Please require the user to sign into the Norton account to get a password to uninstall the vpn. This would give it the right protection it needs. This app could be great. We need more apps like this that works. I believe this app would be great if the vpn was not easily uninstalled. Please fix it so I can change the rating to five stars..Version: 1.7.3
✓ HATE THIS APP!!!!At first I’ll admit I liked this app but then it started using to much internet so I couldn’t watch Netflix! Not only that but I put in the time and effort to sort all my apps into folders and Norton just deleted them! And whenever I tried to use the app now it just shows me this screen saying “Install VPN” but when I did install it the upload failed! And when I do manage to use Norton I have to keep making my account because Norton keeps deleting it! I absolutely DESPISE this app and if you’re thinking of downloading it my advice is DON’T.Version: 1.11.3
✓ HorribleThe fact that people are spending $50 on an app that barely works properly. This app deletes my apps and randomly reinstalled them again a few hours later. All of my apps are moved to random places and my folders get removed when the apps reinstall a few hours later. Terrible app, not user friendly and buggy. 1/10.Version: 1.11.0
✓ Terrible appDoesn’t work correctly, blocks the wrong content, doesn’t tell you what website you visited that you weren’t supposed to, just tells you that your parents were notified of your attempt, if you like customizing your homepage with your apps in a certain place, Norton will make your apps vanish and they will not reappear onto your homepage. The list goes on and on, it’s truly just a horrible app, nuff said..Version: 1.13.0
✓ This app truly sucksThis app is a horrible app that shouldn’t be on the App Store, all this does is limit a child privacy, I’m betting you guys sell off info from the child’s device, please get rid of this horrible app..Version: 1.10.3
✓ Aboluety badMi I pad did note wok end et so Anooing!!!!11.Version: 1.8.5
✓ WhyThis is from a preteen who has this on their iPad, so I recommend you read an adult’s review. They can tell you from experience what the app is like. This app does not do it’s job well. It blocks EVERY (yes, every) website with a video on it. This is quite a struggle to work around and discouraged me from using Safari for quite a while. Second, if you set a time limit on your device using this app (which you can already do without this app) it removes almost all app icons and kicks you out if you’re in one of those apps. This becomes an issue because sometimes you’ll be being something that you enjoy, and then that time limit just makes your device as barren as a dessert. Lastly, it doesn’t track your apps at all! I’ve accidentally been sent to horror games on Roblox, and have those games show up on my Continue menu. However, the app didn’t do anything about it, which is unbelievable. It should at least store this information on the app! This app can easily be summarized in two words: DON’T BOTHER. Instead of genuinely protecting your device, it traps you in a cage of limited content, doesn’t allow to access more even when you need it, and calls it protection. Parents, if you’re considering downloading this app, do yourself a favor and trust the 1.5 rating - this app is not worth your time..Version: 1.12.1
✓ FAQ Kids can get on the web by deleting their profileSupervision settings stuck won’t turn on.Version: 1.10.2
✓ The 1.3 rating is pretty accurate.I downloaded this parental controls app expecting something, (and paying for the subscription) only to turn out that it was quite terrible. I am constantly spammed with notifications that my son was on a blocked website, and the first 3 times I freaked out. But then, I realized that these were school websites. My son can’t access school websites. It’s a pain to have to login to Norton to unblock IXL. Every time he receives a notification that someone chatted with him on Roblox, it’s blocked so I get a notification. I am constantly spammed 24/7 when my son isn’t even on his phone. TLDR; stick with whatever parental controls are offered on your device by default..Version: 1.12.5
✓ Very poorI liked the concept and it just does not work. I’m pretty shocked a major corporation is willing to put something on the market so poor. It took me 3 days to find out that the online backup storage they had advertised was not available on a Mac. They simply mis sold that bit of the product. Online help of any kind is not good enough for such a complex product. For example instructions are in many places outdated. I’ve just tested the child safety bit. I fortunately tested this before making my daughters use it. In addition to protecting them from doing anything nefarious it protects them from doing their homework. If I wanted to stop them doing anything on the internet then I would just ban them I keep getting into awful loops along the lines of Norton protection stopping Norton updates. Some bits look promising- if they keep working.Version: 1.8.3
✓ UnusableI’ve been trying to log into this app with my iPhone for a couple weeks, but I repeatedly get an error message stating, “There was a problem contacting our servers. Please try again after sometime.” I am then forced to click refresh, which sends me right back to the login screen. I have not been able to log in and use the app at all..Version: 1.8.2
✓ TerribleAbsolutely terrible. When the app is being used it turns on vpn and in the middle of browsing any website it makes my entire iPhone 8 Plus freeze and the touchscreen completely doesn’t work and I have to hold the power button and restart the entire phone and also sometimes while browsing it shuts down my entire phone completely and powers back on by itself. It also messes up social media apps ever since it was on my phone it disables Snapchat and instagram notifications..Version: 1.9.2
✓ WARNING DON’T FALL VICTIM TO THIS APP!!! PARENTS PLEASE READ BEFORE DOWNLOADING!Hello there. As you have guess by the title there are many reasons you shouldn’t download this app. It is essentially a virus for your devices. It deletes apps and stores every single bit of personal info. Once the apps are deleted you cannot access them or get them back. You can’t even turn it off. Heed the warnings of the reviews, DO NOT USE THIS!.Version: 1.12.3
✓ Its awful 😡I have no privacy and my phone is slow. i cannot send snapchats, check gmail, use roblox or pinterest, and all my widgets i had on my phone are gone. This app is horrible. Please remove it from the app store. I cannot delete apps or manage my subscriptions. this is an app for helicopter parents..Version: 1.10.3
✓ Breaks OS FunctionalityThis app has disabled native functionality on 5 devices across two different OS’ and no one can fix it. Promises of calls since you can’t speak directly to Level 3 support or their management have gone unreturned. I have been a Norton customer across several products for many years until 2021 when I let it all lapse but this one. I am the customer. Treat me like one. Now you can just respond to my complaint with the BBB. Surprised to say this but they are as bad as that large ISP that has awful service..Version: 1.10.2
✓ Terrible appTerrible app.Version: 1.9.0
✓ TERRIBLEMy parents installed this onto my new iPhone a month ago. I have a curfew from 9 at night until 6 the next morning. During this time most of my apps are blocked. Multiple time I have gone on my phone after 6 in the morning to find my apps haven’t returned. My mom used to be able to fix it but this time they have disappeared and won’t come back. It has been two days and still nothing. Do NOT get this app..Version: 1.8.6
✓ Why.You made me and my parents bond break. I hate them, they...idk. This app is terrible. It’s like spying on your kids. Breaking trust and privacy. No. Just no..Version: 1.10.3
✓ Horrible app!If you turned on the phone after 10, all the apps that didn’t come with the phone would delete, only to come back the next morning in a completely random order, not organised in the folders. In addition, nothing happens if you use the phone for more than 2 hours, which is the supposed limit! Don’t buy this!.Version: 1.8.5
✓ Please App Store get rid of this stupid appOh please get rid of this app it’s driving me crazy.Version: 1.12.5
✓ PatheticParents shouldn’t be allowed to restrict their child’s phone if they are 18 or over. I am 18 and I own my phone. I am well behaved, I study and I got to bed at a reasonable time for college. I also make my own money working. Yet my mother still has my phone connected to that damn app and refuses to take me off. That’s absolutely ridiculous.Version: 1.11.3
✓ RubbishDelete the app or else.Version: 1.8.3
✓ HorrbleIt blocked me from my iPad.Version: 1.7.4
✓ TerribleThis app is the worst it deserves zero stars.Version: 1.9.3
✓ BadThis sucks dude.Version: 1.10.2
✓ Terrible appDefinitely expected more efficiency from Norton m. couple days after downloading the on my child's phone - confusing and chaos ensued. App suddenly developed a mind of its own, blocking access from apps and sites that i specifically programmed it to allow. Despite the daylight and night time hours i selected, it would remain locked anywhere from minutes to a few hours after she should have been able to use it. I spent more time trying to undo its damage than anything..Version: 1.12.7
✓ Not freeThis is not a free app, have to pay for a subscription. Waste my time!!!!!!!.Version: 1.7.4
✓ Terrible takes away every sense of privacyTakes away ever sense of privacy that a kid has makes them not think they can have a conversation without being watched and stalked terrible invasion of privacy and all you helicopter parents think y’all are so cool and clever doing all of you really are just destroying your familys relationship overall terrible app terrible way to “take care” of your kids terrible hate it terrible app stupid invasion of privacy.Version: 1.9.0
✓ This is not funI speak from my own experience that this app will do more bad than good yeah it provides parents with trust but the day I got it it started to delete all the apps on my kids phone starting at 2 am and ending at 11am witch makes no sense cause he’s sleeping at that time and wakes up at around 9 am I do not recommend this app because it had deleted my kids apps for three days and we couldn’t do anything cause it basically removes them from you AppStore so you can’t access them at all. Devs this is a nightmare, I deleted this app and it still will do this so warning all parents TRY A DIFFERENT PARENTAL CONTROL SITE FOR YOUR KIDS.Version: 1.12.3
✓ Thanks Norton,Norton is an app designed for parents to see what their kids are doing and restrict everything, however this has the opposite effect on the kid. Norton restricts every single website and even if your trying to search up a question or go on a school website. It entirely frustrates the kid making them not even to want to use their phone. Personally I wanted to throw my phone at a wall at how frustrating this is. Now this is doing the opposite effect on the kid. This just wants to make kids to find other ways around it. For example if you installed this to get your kid away from going on social media or doing something bad online, and you go full on restrict mode, they are just gonna get upset and frustrated at you for installing this, and find other ways around it. Right now I after this review is done, I am doing whatever to get around this and disable it. Sincerely, A annoyed kid.Version: 1.11.0
✓ TERRIBLE IT GETS RID IF MY APPSWOW.Version: 1.10.0
✓ Absolute rubbishThis app is honestly the worst ever made. Not only does the child have no privacy but prevents them from doing anything on their device, such as playing games and watching streaming services. Whoever created this I hope they burn in a fiery pit in hell. Whatever you do, do NOT download this RUBBISH.Version: 1.13.0
✓ AWFULI hate this app it should be banned.Version: 1.11.3
✓ Absolute torture.So, I’m a kid, and whenever I ask for more time on my devices and my Dad turns it on, it doesn’t work. On top of that, I have depression and I can’t get rid of it..Version: 1.13.0
✓ WorthlessA child can delete the app straight away. It took away some apps from my phone and some apps didn’t work. When I turned it off, all my apps where back disorganised and I had to reassemble it all. Do not trust this app, it makes things worse..Version: 1.11.3
✓ Automatically Restricts Youtube, Google etc.I somewhat understand removing these apps but at least allow parents to enable them..Version: 1.10.2
✓ Terrible appHad so many issues trying to install this app. Spent over four hours over two days with multiple customer service reps and it is still unresolved!!.Version: 1.7.2
✓ Removes SafariI very much dislike the fact that it automatically restricts you from using Safari. Which also means if you ask Siri something and she leads you to a webpage, she’ll only use Safari and you won’t be able to open it. Not to mention you’ll have to download another app like Chrome or Google for your new search engine, unless you’re ok with using the one on the Norton app. I just want to say that I think it’s really bs. It shouldn’t need to take away Safari so it messes with Siri..Version: 1.8.3
✓ UselessBasically a useless app. Your child will delete it, or simply search using a non-norton search engine. You can't force a child to use the Norton web browser. Absolute waste of money on the mobile..Version: 1.7.1
✓ ...Version: 1.12.1
✓ TerribleIt’s just terrible I’m English and this app is American I hate it it takes forever to reset itself if you have changed the time limit I hate it it’s just terrible.Version: 1.8.3
✓ LagThis app lags out whenever I put a search in..Version: 1.9.3
✓ App restrictions needs workWhen supervision turns off, all controlled apps appear on home screens ignoring the original organization in folders or clear home screens (using App Library). I appreciated the ability to control my child’s devices in one management portal but unfortunately the supervision of Apple devices caused problems where I had to remove the app and go back to screen time for my management. I have all of the app shortcuts removed from home screens and exclusively use the App Library. I have to remove all the apps every time supervision turns off..Version: 1.11.2
✓ Bad Choice, doesn’t work and support can’t help!!!I used the time monitoring portion of Norton Family to restrict our two sons phones from 10am to 5:30 am. During this time it removed the icons from the phones. At 5:30 am the icons did not return. I called support and they could not see in THEIR system what was being transmitted to the phone app. I disabled the phone/iPad feature and after an hours the apps returned. Even though it was disabled the next evening it turned the icons off, at 5:30am again it did not turn back on and never did. I tried everything to gain control of the phone, but since when it took away the icons it took the norton app too, i cannot get into the app to put in the over ride password. I cant remove the app from the phone until it is unlocked and can not unlock it. We will be cancelling this service and going to Mcafee!!!.Version: 1.8.1
✓ Horribly ComplexYou need a PhD to correctly install this app. One error after the other and in the end no idea how and/or if it works..Version: 1.10.2
✓ THE WORST! DONT BUYLet me say this nicely; It’s not worth it at all! Please turn around and continue doing whatever you were doing before! This app is VERY PROTECTIVE! I have 3 accounts; my phone, my I Pad and my Computer. Once I open up to see that ALL of my apps were missing on my I Pad. I was shocked and thought that someone stole my identity or something. But no! It was this Stupid App. It took away my Apps.Version: 1.8.1
✓ Do not downloadThis app is really bad and dose not allow you to use any of your apps even when you still have time I have not been able to use my apps for a long time because I downloaded this app DO NOT DOWNLOAD this is practically a virus if you have downloaded this app good luck trying to uninstall it it stops you from uninstalling it and this app restricts it self from Home Screen and you can not delete it so Don’t Download This App.Version: 1.12.4
✓ Irritating formatApp is okay, but recent update has caused the formatting, colours, and font to be straining on the eyes when before it was easier quickly skim the information..Version: 1.12.4
✓ No apps?Now this isn’t oh there aren’t any apps after 7, though that is an issue. Once your norton year is over you loose access to the app. However if it ends when your apps are gone, none of the app ever reappear. You can’t uninstall the app because the App Store isn’t there. I went on customer service and I waited for 4 hours until I hung up the phone. This is a scam as you have to pay to get your apps back. 🤬.Version: 1.9.3
✓ This app is just too muchIm a 13 year old, about to start 8th grade. this app litterally blocks google classroom, because its a "file sharing website." im trying to convince my mom to get life 360 but she says this is better. DO YOU REALIZE THAT IF I DONT GET RID OF THIS APP BEFORE SUMMER IS OVER, IM GOING TO FAIL SCHOOL?!?!?(keep in mind that i also have this on my computer) and yet the only reason why my mom got it is so i could stop playing games on my phone during lunch at school, but i wasnt even doing that in the first place. so now my mom is gonna get REALLY MAD at me beacause of a stupid privacy app..Version: 1.12.4
✓ Don’t downloadMy parents downloaded it thinking it would simply limit my screen time, but now I can’t do anything. I can’t access my favorite games, social platforms, or any websites. I’ve told them to remove it but they still won’t, even if I tell them about how it messed up my device..Version: 1.12.8
✓ Can’t even build trustThe whole point of growing up and having privacy is so that parents and children can build a wall of trust. this app absolutely tears that wall down and leads the children to feel as if they aren’t trusted. This app is designed for helicopter parents that want to control everything about their children’s lives. i al 16 and going to be a junior in high school and my mom used this app on my phone. i know it’s targeted though as she never turns off my sister’s apps. She’s going to be 13 in a few months and she’s going into 8th grade, So this app also leaves room for favoritism. Thanks a lot Norton. Love, A very annoyed 16 year old also, since norton doesn’t tell you how to uninstall it without uninstalling it, here’s how you do it: settings>general>device management>management profile>remove management and enter your pin. i wouldn’t suggest this unless you want your parents to know as it does inform them when you delete it. it’s only for if it’s glitched on your phone..Version: 1.9.3
✓ I hate the norturn familyBecause by a sertern time it makes it so you can’t listen to Spotify can’t listen to audio books can’t go on the actual app and you can’t access your camera or your WhatsApp.Version: 1.7.4
✓ Apps won’t returnThis stupid app completely restricted all my apps even after my parents set it to come back after a certain time they are still gone.Version: 1.12.9
✓ UselessChild can simply delete the app and no notification is sent. If child has an iPhone you can go on settings>general>restrictions, and set website restrictions up with a passcode only you know and this works far better and the child can still use safari. Don’t waste your money when iPhones have this feature for free and far superior..Version: 1.7.4
✓ Needs a little better thoughtParent control app!!! Assign a child to the device ?? It's an app to manage kids devices... using the parent's device. Can't get past step 1 without assigning a child to the very device - what??.Version: 1.7.3
✓ BadBad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad Bad bad bad.Version: 1.10.3
✓ Awful app ;(I added this for my child’s phone as she’s been sneaking out late at night and now it’s locking my child out of social media (snap chat, facebook, etc.) This app is horrible and it’s shows a level of untrust and it’s degrading and embarrassing! I just want to make sure she’s safe, not go through all of her stuff on her phone..Version: 1.9.3
✓ AwfulEvery time it turns off all of my apps, it deletes all of my boxes and makes my home screen a complete mess so when it turns back on, my apps are in a completely random order.Version: 1.13.0
✓ Crashes on iPadI am disappointed with this app for the iPad. Twice already I had to delete and reinstall the Profile management because it blocked not 1 but 7 properties that I have not chosen. The crash was so bad that I could not even access the Norton to get online Also, I could not access some apps that I was able to use just a few hours earlier. Please fix the issue. The reason I gave one star review is because, as long as it is working, the Norton Family app for iPad is good for keeping kids safe online..Version: 1.7.1
✓ TrashIt gave my phone viruses.Version: 1.11.3
✓ I hate this app!!!This is honestly the worst app! I used this app and it wouldn’t let me go on any of my social media’s and didn’t give my phone any network access to the apps that needed it! I am so disappointed in this app that would have to give it one star. I do not recommend your child having this app..Version: 1.10.3
✓ HORRIBLE APPThis app is so garbage! It is so useless and does nothing but not allow children to access apps to talk to their friends. Delete this app right now!.Version: 1.12.3
✓ Safari issueI don’t understand why you have to restrict Safari in the profile management for iPhone. It messed up my mobile browser.Version: 1.7.1
✓ ScamForces you to only use their app for internet access monitoring - good luck with that..Version: 1.5.0
✓ No parent log-in appNeed to have parent login app!! It’s a pain logging onto the website all the time you want to change something. Some people have complained about this before but it seems Norton doesn’t care.Version: 1.8.1
✓ Was good but now bad changesWas working fine until the recent forced vpn install. Now, when on cellular data, it’s burning through data like crazy. but when i turn off cellular data for norton, it also stops other apps from working, like Life360 tracker. i tried to turn off the vpn manually but it comes back on as soon as i open the norton browser. wish they would go back to how it was two weeks ago - before the vpn!.Version: 1.8.0
✓ Might’ve broken my phoneMy guardian recently got this for me and I had no problem with it. For context I had several groupings of apps and an alarm app set. This app was set up so it locked me out of my phone from 11pm to 6am. When I got in at around 11am all of my groupings were gone and my app order was scrambled. (This caused my phone to go from 2 to 4 pages) My widgets were gone and my alarm app was going off but it didn’t allow me to get into the app..Version: 1.11.3
✓ Help??Trying to get onto a pages document for school after about 10, only I find that the apps have disappeared, including pages! now I can’t write up my homework! is there any way to bring back an app after 10? other than that this app is great, not like some other family apps we’ve tried where the apps completely disappeared or were too restricted or hard to use the actual app..Version: 1.10.0
✓ Absolute worst most stressful app I ever used.I never set time limits but they came up anyway with only 60 seconds to enter email and complex password and make and save all setting changes, but wait, this app just locks for my kids and doesn’t allow going back or giving access to parental controls..Version: 1.12.2
✓ This app Is horribleMy parents downloaded this app and I finally get in a game with my friend and suddenly all the apps go away it says you have reached your time limit it sucks🤮.Version: 1.12.3
✓ DONT DOWNLOAD THIS!!!This app was put on my phone by my mom because her and my dad thought it was a good idea so they can see my search history and stuff like that. You can block apps from being used which would/could be used for if your grounding your child or they are not allowed to use their phone. But once this is on your phone everything will get messed up. You won’t be able to delete apps or anything your Wi-Fi gets messed up And When you search up for pictures you won’t see anything because It would be blocked and you would have to get them off of websites but only few because a lot of them would be blocked. Me my mom and my dad found this super annoying. Now I can’t get this off my phone and It is stuck on here. My mom and dad can’t delete it either. DO NOT GET THIS APP!!!.Version: 1.12.6
✓ Don’t bother buying right now...Not worth buying Norton Family until Symantec fix App management access..Version: 1.8.0
✓ I hate this!!!!!!!!!!!What the heck. Not only did I find a way to turn this crazy app off, but when I did, all my apps were rearranged! The “help section” isn’t help, it’s there to rub it in your face that you’re just a dumb kid and your parents are in your life to run it. Seriously get a clue from these reviews and look away. Ugh..Version: 1.10.2
✓ Beware, deletes SafariJust went through the process of downloading the Norton Family parental control and when I got to the end I realized it somehow turns off Safari, because it doesn't support monitoring of Safari. Still not sure how to get safari back. Also, this app does not allow you to monitor your kids usage, only to put blocks on what the kids can do when using this device..Version: 1.6.1
✓ I give this app 1 star.I do not feel this app is reliable. I can not get the profile To load on my IPhone XsMax. I have emailed support and chatted with support. I am sent to a “higher” level of support each time with no resolve. I was promised a 48hour call back after my case was escalated to a higher technician. NO call back day 3 now. I have erased my phone and set it up like new to see if it was an app compatibility issue. The vpn installs fine, but the profile installation won’t complete. Online It says my apps software is outdated however I deleted and installed The updated app several times. I am —-highly—- disappointed, especially since I have been a loyal Norton subscriber for years. This kind of customer service really makes me question whether my other anti-virus software is even functioning properly. I DO NOT RECOMMEND THIS APP..Version: 1.8.2
✓ Absolute waste of timeTOTAL WASTE OF TIME DO NOT SET THIS UP..Version: 1.7.3
✓ Stupidest AppToo frustrating. I had to delete it the day after installing. It messes with all the apps as said in previous review. I used the moderate restriction setting and received a barrage of warning emails in a matter of hours. This app is not user friendly. Actually, I’ve never been more annoyed with an app. To be fair - It may work great for parents who want to completely restrict their children, but it’s a fail for me and my family..Version: 1.10.0
✓ From the child usingI am appalled and outraged so much that I almost burst a blood vessel. I am now not allowed to log into Google accounts and tbh it keeps telling me I’m not allowed on Snapchat even though my parents turned of app monitoring. I’m quite frustrated. It was a good idea with terrible execution.Version: 1.12.6
✓ This is Terrible!!I would give this app 0 stars if I could!! It’s an absolute privacy violator, like I know ya parents wanna monitor what your child is doing on the internet and checking what apps they have, but people need to have privacy on their devices. Even if they have no bad apps on it people still need to have phone privacy. This is an absolute trust breaker. And also the screen time is disaster. It is is so ridicoulous, their excuse is oh I want to limit my child’s screen time and blah blah blah blah, even tho the parent is on it just as much or more. This app is ridiculous, it is a complete trust breaker and won’t even let you access apps that aren’t even bad. I don’t reccomend this app at all!! One more thing that is terrible when there is a time set that you should be off of it at night, when you can go on it again all the apps are reorganized. Especially when you organized your phones apps the way you want them. This is app is terrible and do not reccomend!!.Version: 1.11.3
✓ A app from SATANSo my parents didn’t even get me this app but I’m just so bored coz Norton family deleted all of my apps so I’m just sitting here arguing about something I shouldn’t be arguing about. But I just want to say to you guys, I fell your pain in every way possible so thanks Satan for making Norton..Version: 1.12.0
✓ I HATE THIS APPAT HOME WE ALWAYS GET INTO FIGHTS ABOUT THE TIME LIMIT THIS APP SUCKS AND MAKES ME SO MAD DELETE IT NOW.Version: 1.9.3
✓ I dont get why its so badIitteral trash such an L app the developers need to rethink the whole concept of the app.Version: 1.12.6
✓ Horrible and controlling.Coming from a 13 year old, please listen to me. This app kicks me out of apps and website for no reason. Reports me for no reason. Makes messages come through extremely slowly. This app is just so controlling. If I could give this app 0 stars, i would. Parents, if you want to have a relationship with your child, don’t download this. Don’t take away your child’s freedom..Version: 1.12.7
✓ HorribleSlows down phone and deletes apps.Version: 1.9.2
✓ TrashNo one likes it.Version: 1.8.6
✓ Doesn’t workThe idea is very good it just doesn’t work for apple..Version: 1.9.2
✓ Aggravates meI tried this and its a pretty good way to limit screen time except for the fact that it rearranged all my apps. I had spent a while organizing them all only for this app to ruin them. I’m extremely dissatisfied and would appreciate if you could change this..Version: 1.10.3
✓ I hate itThis app is terrible your child doesn’t get any privacy what so ever never use this at all. You shouldn’t even have unless you don’t trust your child it’s terrible can you please make them have a little more privacy.Version: 1.11.2
✓ HorribleThis app is severely annoying and I raise concern at the fact that the child has no privacy or freedom. Yes some kids make imprudent or brainless decisions but giving strict parents more of a reason to control there kids genuially makes me sad cause strict parents think they help there kids cause they want the best for them but they really are emotionally damaging them. Overal this app would be good with some slight tweeks like being able to FaceTime or select apps to lock and apps to have unlock that would be great. Thanks :).Version: 1.10.2
✓ HorribleI DO NOT RECOMMEND DOWNLOADING THIS APP! It not only causes your phone to glitch but it also isn’t a very great app in general. I downloaded this app because I thought it would help me and my child connect more but after downloading and using the app for a week all of my accounts got hacked! My child started complaining and saying that there’s someone talking to him through the microphone of his phone and telling him to run. I am utterly disgusted. I deleted the app after this fiasco. Afterward all of my accounts were fixed and my son’s phone wasn’t sending terrible messages. I am disappointed..Version: 1.9.3
✓ Worst thing for ur childI am a mother my child is very upset with this disrespectful app, i think it’s ABSOLUTELY rude for ur child’s device to turn off, ik us moms lived in the past were there were no fun playing games, but our children NEED this like roblox is the best game for kids, this app is worst than time screen and time screen is the worst thing, so u shouldn’t get this for ur beautiful chlid.😊🛍.Version: 1.12.4
✓ Doesn't workI've downloaded this app after paying $50+ to find that it cannot work on either of the phones it was supposed to be used on. After wasting a bunch of time with Chat Help I have decided to delete the app and try now to get a refund..Version: 1.7.0
✓ Doesn’t work!!I am one of the unlucky kids whose parents won’t trust me on my phone i bought myself. with my own money. by the way i am in high school. anyway the app never works correctly on my iphone and it’s very frustrating because every night it makes 90% of my apps disappear and every morning my mom has to reset norton for them to reinstall. i have about 30 ish apps and i have to regroup all of them every day. it’s very frustrating. also for those kids who want to get rid of it it’s very easy. go to settings>general>device management>management profile>remove management..Version: 1.8.0
✓ AwfulIt’s simply awful that’s all I can say. I’m in the middle of doing something and then my phone just switches of and when I turn it back on again all my apps Have disappeared.Version: 1.12.6
✓ HorribleThis app is not the move. my dad installed it on my phone and it's horrible it was fine for one night but the next day it deleted all of my apps. it's also horrible for me cuz the app restrictions and the screen time and it doesn't let me go on any websites even if i'm looking up a bible verse. if you're considering getting this app for you kid i would not it shows you don't trust your child and it will make your kids annoyed as heck and make them frustrated which you probably don't want your kids to be mad. overall i DO NOT suggest this app. sincerely, a very annoyed teenager.Version: 1.10.0
✓ BadTerrible.Version: 1.10.0
✓ Where did my apps goI was using my phone fine last night and woke up this morning to find every app not installed when you get the phone just gone.Version: 1.11.0
✓ Too many drawbacksDue to an apparent Apple specification, the app will rearrange all of the locked away apps when they reappear, thus wrecking any folder system that you have in place. Good ideas in theory and may fit with you existing Norton ecosystem, but struggles with useful execution..Version: 1.12.6
✓ Bad product, doesn’t work as describedTerrible app. Can’t even find the sub menu settings described under general > restrictions. Yet I have iOS 13.3 Such a silly product with useless developers..Version: 1.8.5
✓ Utterly uselessAny child that can use their phone settings just needs to turn safari back on to render it utterly useless..Version: 1.8.5
✓ Can’t approve access to sites with the app.I downloaded this with the hopes of making it easier to accept requests for website access for my son’s laptop. Usually I manually do it through email and must log in. Lately it has been for school and he needs access right away. This app does not solve that issue. You can see the notification and visit the site they are requesting access to, but you can’t approve it from the app. Waste of space on my phone. Norton, you can do better..Version: 1.9.1
✓ ...I give this less than 1 star, they messed up my phone and I could hardly use it without it lagging, and some of my apps actually got deleted from it and not temporarily gone.Version: 1.10.3
🙂 Norton Family Companion App Positive Reviews
Norton Family Companion App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Norton Family Companion App.
⛔ Norton Family Companion App Problems
