Tex-Mex Insider Negative Reviews

Tex-Mex Insider App Complaints & User Negative Comments 2024

Tex-Mex Insider app received 17 complaints, negative comments and reviews by users. Have you ever had a bad experience using Tex-Mex Insider? Can you share your negative thoughts about tex-mex insider?

Tex-Mex Insider for Negative User Reviews

✓ What is going on with the wait list in KatyWait list function not working. Glad you put in the to go order. Not happy you dropped the 3 number code for insiders..Texan in the snowVersion: 21.69.2022011204

✓ Waitlist does not workWaitlist feature has never worked. I have to use the website to get on the waitlist. Seems to be a “view only” app..Sumo825Version: 21.69.2022011204

✓ BugAny chance of fixing the app so the bar on the home screen shows your actual number of points?.JedialanVersion: 1.0

✓ Cannot log in on Apple App Store !Not sure what’s going on when I push the login button the screen absolutely does nothing it’s like the login button doesn’t actually work!!Please fix so I am able to login and access my account.Blondie1986468Version: 20.27.2020052601

✓ Check In BrokenChecked in on the app but when I got to the location, I was not in the system. Showed staff my phone that showed I was checked in but they could not find it in the system..Moosemann02Version: 18.20.2018061901

✓ Order not completeI only received half of my presidente dinner and when I called a recording told me they were to busy to actually talk to me. I live 7 miles from restaurant so not going to drive back to get order corrected. Would make it a 28 mile journey with all of the back and forth driving.Sissie1mad womenVersion: 23.26.2024011001

✓ Really disappointing!!Ignored at Curbside, food was cold by the time I received it and it wasn’t correct. Extra items and requests were not made. Very disappointing meal..Maggie in the WoodsVersion: 23.9.2023052201

✓ Can’t register a new account with emailOn step 3 makes you enter a physical Tex mex card to advance when it says it’s optional. No way to create an account on the app without it. Terrible design and clearly no UA testing done. Chose a different restaurant instead..JaychronicVersion: 22.14.2022090101

✓ CrashesCrashed 3 times when trying to register.RuskelsVersion: 18.20.2018061901

✓ Guacamole not freshGuacamole salad was off color and not fresh..Jane Doe2uVersion: 22.14.2022090101

✓ Horrible ExperienceTonight I ordered curbside (small order of rice and beans x2 and a dozen tortillas) at 516pm on my TexMex Insider App - it was to be ready at 536pm. Arrived at 546pm, parked, texted my name and space number, received confirmation and waited. After watching four cars that arrived after me get their big orders and drive off I also realized I’d been sitting there for 20 minutes. I went inside and was told they were waiting on chips but they were now ready. I went back to my car. At 610pm my order arrived at my window - with no chips in the bag! Almost an hour after ordering I had my food. It was delicious as always and this experience was way out of the norm for service but disappointing none the less..PrnviaVersion: 22.14.2022090101

✓ Features removed or disabledThis version removed the feature that allowed diner’s ability to give a 3-digit code to claim rewards instead of using your real phone number. This exposes users personal data in an unnecessary way. Secondly, the App is supposed to support joining a waitlist but this feature is currently disabled. No mention is made of this feature being temporarily disabled or a proposed timeframe to enable it. This is a serious downgrade from the previous version..GerrytechVersion: 21.69.2022011204

✓ Wont recognize my rewards card numberI’ve been a Tex mex insider for years and was excited to hear they got an app. Unfortunately the app won’t recognize my card number.GrahamgcVersion: 20.27.2020052601

✓ Terrible app!The idea of this app is great. Too bad it doesn’t work. Doesn’t recognize my card number, finally got in after going online to web version with my email; no birthday rewards; feedback option won’t send feedback. What a frustrating app!.CelesteconlinVersion: 20.27.2020052601

✓ Won’t let me log inApp continually fails. Can’t even log in to access my card.Lizardd56Version: 18.20.2018061901

✓ So disappointedI Love Gringos…most of the time BUT today I had to throw most of it in the trash and that upset me for the price I pay. I ordered Chicken Taquitos. It came out to the car super fast. So I thought they had to be pre cooked, they were. Even the quest was cold. They taquitos were cold and in the first one I ate was a had gristle. The second one had a nasty slimy skin/cartilage piece. The third one had another big piece of chewy gristle. That was it!!! I was already gagging. What happened to quality. Sooo Disappointed..FrumpoVersion: 23.9.2023052201

✓ Gringos on CypresswoodFlavor is not the same, meat salty, flour tortillas raw, forgot the main sauce on the Southwest Egg-rolls- I spend too much to be writing a review but this is how much this frustrates me. This is simple things that should be right and not forgotten.Nino2ndward@yahooVersion: 22.4.2022031001

Tex-Mex Insider works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Tex-Mex Insider.