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Rexton App App Complaints & User Negative Comments 2024
Rexton App app received 108 complaints, negative comments and reviews by users. Have you ever had a bad experience using Rexton App? Can you share your negative thoughts about rexton app?
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Rexton App for Negative User Reviews
✓ Poor performanceBluetooth connectivity unstable. App is basic and only marginally useful. Aides have a lot of feedback issues. Unless adjustments improve them substantially they will be returned..Version: 2.6.25
✓ Hearing Aids AppThis App is terrible! I would not recommend anyone to buy the Rexton Hearing Aids. I couldn’t check my battery level, I couldn’t turn the volume up or down! They whistled so loud and long that I had to put my hand over my ear to get it to stop. It sounded like a surge in power. I did like that they fit into the ear but I had taken them back once to try another pair and they did the same thing. I am returning them and am going to try a different type. These weren’t cheap hearing aids, they were about $2500 for the set! They need to do some work on this type of hearing aids. I wouldn’t buy them unless they make some big improvements on them..Version: 2.4.0
✓ Not impressedI have given this hearing aid set up a fair length of time for me to evaluate it and have come to the conclusion that it is worth nowhere near the amount that I paid for it. I have given up logging the time I have spent trying to get it to pair up with my phone and trying to get any help from Specsavers usually means waiting for a week of more for an appointment to see the advisor, who is only available one day per week, if she has any appointment slots left. I wish that I had never gone for this option. The first two reviews should have put me off. I am currently on holiday out of the UK, until the end of the month, with no means of connecting my very expensive hearing aid. The lack of hearing aids is ensuring that I miss out on what should have been a relaxing holiday socialising with friends..Version: 2.6.1
✓ Blue toothLoss of blue tooth connection. Can only use “loud or noisy “ settings sometimes. Has a mind of it’s own..Version: 2.5.70
✓ App is one step above uselessVolume control can not be used. Other functions are difficult at best. Recommend that this app be sent back to quality control and allow users to go back to the old one..Version: 2.6.40
✓ Rexton app not worth the effortEvery time you try to adjust them they say setting is too low, very frustrating. Functionality not as useful as the previous software I had..Version: 2.6.10
✓ App is inconsistentSeldom able to review battery strength of hearing aids. Message say ‘not matched.’ Not reliable at all..Version: 2.5.40
✓ Poorly designed appHearing aids continually lose the Bluetooth connection. When listening to a podcast from iPhone there is no way to control the sound levels with the app. Rexton doesn’t reply to queries after sending an email when I was looking for help. For the price I was expecting better..Version: 2.3.10
✓ Does NOT deliverThe hearing aids seem OK though this is my 1st pair but the app is terrible. Whatever negative reviews you find about it are pretty accurate. It would not set up unless I agreed to allowing feedback and even then the 1st step is to identify the type of hearing aids but there is no way to choose between the two types pictured. Only if I replied neither was I allowed to proceed with Bluetooth pairing (which I had already done through iPhone). If I want to set up different situational programs I had to delete the app, reinstall and try again. Volume controls are terrible with only both aids being affected rather than either and navigating to needed adjustments is very clunky. I may just go to a different set completely over this as the app was represented as being capable of much more..Version: 2.5.60
✓ Blue toothMy blue tooth disconnects for no apparent reason, yet it still works if I’m on the phone or listening to music or a podcast. I can find nowhere to figure how to trouble shoot the issue. Plus I’m going to have my number removed from my Apple Watch as it does not recognize these hearing AIDS. It’s annoying when I get a call and answer it continues ringing on my watch so I have to disconnect it and I’m always afraid I’ll drop my call. If it works on my iPhone why not my Apple Watch? A couple of annoying important glitches..Version: 2.6.30
✓ AidsBattery level indicators give false readings one minute it's 100-90% then it doesn't steadily decrease it just goes dead and, stupid me, goes deaf. Bass & treble adjustments don't work, it slides up and down but nothing happens? Half the time the blue tooth won’t switch on? Also why no on / off switch? I can turn my lights on and off with my smart apps why not an hearing aid? Apart from that… everything is fine (anything that’s left) oh forgot, the blue tooth does connect if I am down to one aid in which case there is no adjustment on the one that’s left..Version: 2.6.25
✓ Volume controlThe new app on my phone stinks. Impossible to set volume. What idiot changed that interface? The old sliding volume controls and white background were excellent - now is worse than terrible. Please fix it or return to the previous version. You have been suckered into change when it was not needed. I defy you you sync the two volumes on the quarter inch , hair trigger slider ! Lsfu215.Version: 2.6.40
✓ PoorApp is not as good as the previous one I had. 🤬.Version: 2.5.0
✓ 5 minutes and outI’ve had this app for 5 minutes. It’s disconnected and reports “not paired”. Funny, it was paired 5 minutes ago. This app is junk..Version: 2.5.50
✓ BluetoothLost Bluetooth since 2 days. I tried a few things to reinstall it but it doesn’t work. I’m very upset and frustrated by the lack of quality of this app..Version: 2.5.70
✓ Upgrade is horribleThe app was pretty good and now with the upgrade the volume control is Allmost impossible to operate I like the volume at 7 or 8. The new app like 0 & 15. If I try hard enough I can get it at 6 or 9 but it wants to go to 15. Please fix this..Version: 2.6.40
✓ Could be improvedThis app needs to have a selection button for where your Bluetooth is going to. If you have been listening to music on another device, the hearing aids do not automatically go to where you want them to. When I want to answer the phone and hear through the hearing aid, The only method I have found to switch back again is to connect them to power and then off power. The audiologist made a few suggestions without actually testing to see if it works. Essentially he stated not to expect too much from low end hearing aids but at $1100 that’s not low-end for me. At least give me an app that gives me full control..Version: 2.4.0
✓ A poor replacement for their old appI can’t imagine what Rexton was thinking when they put out this new app. I’ve lost several channels that were programmed into my hearing aids with the old app, but don’t appear on the new one. The ability to use your iPhone as a remote microphone is missing. So essentially this new app has fewer features and doesn’t improve anything except that it seems to open faster. If you have the old app don’t delete it. You’ll be sorry..Version: 2.5.70
✓ What a down gradeHi Everyone, This App is terrible compared the one it replaced. How bad is it anyone that likes Costco hearing aids are forced into using this useless app. All you’re option’s to control background noise options have been taken away. Please bring back the original app. Sad that someone in Costco thought that it was an improvement they should lose their job and take the app with them..Version: 2.5.40
✓ Needs combined Bluetooth/gps locator capabilityThis is a serious short coming for devices as expensive and small as hearing aids. Starkey Phonac and Widex offer this feature which gives one a good shot at finding your hearing aids even if they are 50 miles away. There are aftermarket apps that use Bluetooth to help find hearing aids but they are limited to a range of about 50 feet. The Reksten hearing aids I got are excellent but the app is not up-to-date with the competitors apps.Version: 2.5.50
✓ Nothing to see hereVery disappointed. They should have learned by this time to have the top 3 things a user needs at their fingertips. I couldn’t find the battery power icon very easily. There seem to be unnecessary beeps through you the day, like it is adjusting to something- what? After 2-3 days of wearing my aids, the battery storage said they were still full, which shouldn’t have been. The next time I wore them they were spent entirely..Version: 2.5.40
✓ Last time I purchase RextonYou would think a person could stop notifications through the hearing aids with out shutting off Bluetooth on phone. Notifications are to loud when connected and not on vibrate. The hearing aids connect to phone calls sporadically, but not when you want them to. Same with videos not always connecting with Bluetooth enabled. Come on Rexton talk to your customers! You can do so much better. Rexton let us choose in your app settings how and what we want! Never again Rexton.Version: 2.6.30
✓ Hearing aids brilliant;App is terribleThe Rexton hearing aids are brilliant, but seriously compromised by the shocking app. Surely they can afford to hire competent app producers to fix this! For example, it sometimes opens not on the home page which contains the Volume Control - and let’s not go there - with no pathway back to home. Ridiculous!.Version: 2.5.50
✓ Barely adequateThe app is not very intuitive. When you manually set volume and later change to auto the volume setting does not revert back to the auto settings value. In other words if the auto setting for volume is 8 and you manually override to a 3 it still indicates the volume level is 3 even after you return to the auto mode..Version: 2.6.25
✓ BluetoothCan’t pair with iPhone 13. Had iPhone11 before and it took longest time to pair and numerous tries. Not impressed..Version: 2.5.70
✓ App update is bad!The June 2023 update is not sending audio to my hearing aids. No info on how to reestablish connection. It should be seamless!!.Version: 2.6.40
✓ It’s a good thing …… that this company’s hearing devices are better than their software ‘cause the software is GARBAGE. 🤬🤮.Version: 2.5.50
✓ DisappointedI have tried so many times to just connect to my hearing aids but with no luck , what’s up with this app ? It’s always new and improved lol how about leaving old and working alone !! Who even designed this app please go back to work and see if you can get it to work. A quick question. Dose anyone working on this app WEAR HEARING AIDS if you do please read all the comments and fix the app..Version: 2.6.1
✓ Volume controlHate the new volume control change. Impossible to make minor changes—not thought out carefully. Slower elder fingers not taken into account. CHANGE IT BACK!!!.Version: 2.6.40
✓ Surprisingly inadequateI’m equally frustrated, along with those who have said the same, that with the tech available today, Rexton has chosen to offer an app that does essentially nothing. My aids were sent for some servicing so I was given a loaner set in the mean time. Didn’t like the aids, but the app was amazing, in comparison. Many control options, including setting your own individualized program. Going back to the Rexton app was just annoying. Aside from the volume, I can’t say there’s any change in function with adjustments in the app... for the couple things you’re supposedly able to adjust. I can only assume they must think we’re all senior citizens who don’t use Smartphones so don’t care about offering a competitive product, because this app isn’t even close..Version: 2.3.30
✓ UselessMy comments are the same as the others this app does not stay connected to Bluetooth.Version: 2.5.21
✓ Bluetooth interruptsThe app is not working properly. Several times per day I have to restart my hearing aids and reboot my Bluetooth on both my iPhone and my iPad. At other times it moves one or both aids to zero volume without being near either my phone or iPad. Very frustrating and poor performance for the money paid. Furthermore, the practice of having to enter a unique nickname to post a review is useless..Version: 2.5.21
✓ Bluetooth does not connect after latest updatesNo longer has a good connection with the Bluetooth on my iPhone or iPad. Looks pretty but does not work..Version: 2.6.41
✓ IPhone & app lose connectionGreat app when it stays synced with iPhone! Unfortunately the two things lose connection often, after the most recent iOs update (Oct/21). Hopefully either the iPhone or Rexton app will soon be updated to correct the problem..Version: 2.5.10
✓ Forget about stethoscope connectivityI bought these at Costco in September of 2021. Although they do connect with my new iPhone, which I bought for this purpose, I also have $500 new series 3200 Littmann electronic stethoscopes with Bluetooth capabilities — 3 of them, with one of them just returned to me from 3M after a $150 refurbishment to be sure it would work with the hearing aids as promised —- and I can’t get the stethoscope to pair with the hearing aids; despite the fact that there is a seeming Blietooth flashing “icon” that just goes and goes and goes and goes, on and on and on…. With absolutely no connection ever established: I even read and re-read the instructions on my stethoscope, so I KNOW I was doing this correctly. So my guess is Rexton will blame the stethoscope, and Littmann will blame Rexton. But fact of the matter is that Bluetooth should be Bluetooth should be Bluetooth!! BIG DISAPPOINTMENT!!!!.Version: 2.5.70
✓ Not good enough!Totally agree, ten times worse than the one it replaced. 😡 Bring back the old with its user friendly options and dump the new!.Version: 2.5.50
✓ Virtually uselessVery disappointing app. Pairing is awfully poor. Intermittent connection. The switching between modes is unreliable and when I use the Xphone mode it randomly drops out one of the aids or the other. Waste of money buying Bluetooth hearing aids if this is the standard of app avaibale..Version: 2.6.10
✓ Bad appIf I could rate this with no stars I would. This is the worst app ever. I loose connection easily the volume is changes so little I have to go up or down at least 3-4. I don’t have the options I had on my other app. The worst is streaming. I can’t understand what is being said. It comes through so badly. I don’t have an option to listen through the speakers of my phone. Since Costco has taken away this app and I have no other options for an app I am thinking of going somewhere else and get hearing aids where I can chose a good app not a bad one..Version: 2.6.10
✓ AppUseless app . No one returns emails Cannot get a hold of anyone at Rexton Last pair of hearing aids from Rexton.Version: 2.5.60
✓ Weak tech support & otherI have used the In-app email for requesting tech-support. Replies have been slow and unhelpful. Usually I’m told I have to go to the provider to have a issue fixed. Also, the app does not work well with iOS devices. Especially if you have more than one device, the app is easily confused and prefers one device over the other. Even when I turn off one device, it does not work well on one of them. for example, the hearing aids are set up in ios settings, but Bluetooth mode cannot be switched on in the app..Version: 2.6.10
✓ FailIf i in my over 30 year career as an IT professional had produced something like this my career would have been decades shorter.Version: 2.5.70
✓ Volume controlWay to sensitive impossible to set volume.Version: 2.6.40
✓ InconsistentOne or the other hearing aid cuts out when bluetoothing to iPhone to listen to music. Poor..Version: 2.5.70
✓ PoorI can’t hear voicemails left by callers. Far too faint unlike phone calls which are fine. ;:£54802.Version: 2.6.10
✓ Crash WarningThis app should come with airbags, it crashes so often. I’m still using the old unsupported app as this one is unusable..Version: 2.5.70
✓ Volume control impossibleThe volume control is impossible to use. The slider is way too small and the movement is way too small..Version: 2.6.40
✓ Another step in the wrong directionThe useless mask mode button/icon is taking up valuable “real estate” on the main screen. Sure hoping for l/r volume/balance control when streaming music some day SOON!.Version: 2.6.40
✓ New app is terribleImpossible to control volume or balance..Version: 2.6.41
✓ Not much utilityNothing works apart from the volume. The battery condition reads 100% all the time so pretty much useless.Version: 2.6.40
✓ Bluetooth issuesI have a similar problem with determining how to get the music I’m listening to on another Bluetooth-enabled device to redirect to my hearing aids or vice versa. The app doesn’t allow control over where the connection is being made. When the phone rings, it rings in the hearing aids, but when I pick up the phone, I can’t figure out how to get the caller’s voice to come through the hearing aids. I still need to put the phone up to my ear to continue the call..Version: 2.6.10
✓ Not able to connectConnection was on and off, now I can’t connect at all. Very poor app.Version: 2.6.25
✓ Not as helpful as it should beI have the Rexton hearing aids purchased from Costco… Series 8. I have already downloaded this app for my iPhone. I have recently purchased the Rexton TV streamer for my hearing aids. This app does not address how to hook up the wireless TV streamer to my hearing aids. It is supposed to have a a means to direct wireless streaming Bluetooth, I have yet to find it This app really needs some serious attention and improvement..Version: 2.6.25
✓ RextonI’m happy.Version: 2.5.40
✓ Nuke tooth cuts offI just bought it and same problem , while talking it cuts off.Version: 2.5.0
✓ BadThe new controls are hard to use bring back the old ones.Version: 2.6.40
✓ Worst app everDrops connection constantly. Not able to direct sound to hearing aids or speakers, just does either one randomly. Would like to return hearing aids just because of the app..Version: 2.5.40
✓ Don’t bother with this.Can only make basic changes to volume and microphone. Unable to change environment so if in restaurant or group talking they make the hearing aid useless. Serious let down to a quality product, suggest looking at other brands..Version: 2.6.25
✓ Terrible AppChanging the volume and bass settings on the app does not change the hearing aids. Have to open the battery door and restart the hearing aids to make it work..Version: 2.5.21
✓ Horrible App!!!I have worse hearing in my left ear so I turn up the volume on that side higher than the other. This helps. Problem is the app constantly resets both hearing aids to have the same volume levels after 10 or 20 minutes. I will start to notice I can’t hear so I check the app and sure enough it’s changed my settings again! Very very very poor app for something as essential as hearing:(.Version: 2.6.10
✓ Clunky appThe app is clunky and hard to transfer between devices. The hearing aids are great..Version: 2.6.40
✓ Recent update to interface destroyed connectivityEverything was fine until Rexton updated its interface. There was nothing wrong with the old interface. Now, however, my hearing aid’s won’t pair with the app. The new interface is useless if the app doesn’t pair!.Version: 2.6.40
✓ Update to the dark agesIn recent upgrade hearing aids do not connect to my Bluetooth. I have had them switched out and even new ones do not connect. Everything else with Bluetooth connect even when not an Apple product. What is the the function of directional, mask features, and easy volume control if you can’t access it. It feels like the hearing devices of old. Old app had zero problems..Version: 2.6.41
✓ Poor functionalityI was told at purchase I would be able to control hearing aid from iPhone. Perhaps technically true but app does not allow one to control L/R balance or frequency response. Furthermore there is no indicator tone to let user know what changes he is making in the few changes that are possible. One is better off using the hearing device controls within iOS where balance at least can be controlled via mic sensitivity. Rexton App is an insult to users who after all paid a lot of money for the devices. A radical revision is needed to this feeble app and it is needed soon..Version: 2.3.0
✓ Irrational changesMy app suddenly changed to a black background and says it isn’t connected to my hearing aids, after working great for 6 weeks. I have to go back to Costco to find out what happened and fix it. I have an Apple 13 so it should work fine..Version: 2.6.40
✓ Needs a lot of work!Unable to connect, turn on Bluetooth or make any Settings changes. We are not idiots..Version: 2.6.30
✓ Needs workThe app is ok but very slow in opening up in order to use the device. The major issue or problem is using the streaming function. In trying to open the TV streaming function on the phone app we almost always have to wait a long period for the streaming function to open up. That’s true in turning the function on and off. Sometimes we give up waiting and turn the hearing aids off. My wife and I both have the same issues with the Rexton hearing aids. I had a Phonak prior to the Rexton and never had any issues with streaming from the TV..Version: 2.6.25
✓ Not Very ReliableWhen checking battery strength, nothing shows for days-are they good or not so good, or just bad? The aids work ok when the buttons are pushed, but nothing shows on the screen. What’s up? Please help. Also, very little information relating to the hearing aids is presented, always leaving me wanting if I have a particular question. Please add additional information about the hearing aids that the technician will have overlooked, which, I hate to say, happens far too often..Version: 2.4.11
✓ Bluetooth not workingLike the actual hearing aids and they paired with my iPhone and iPad for months - but have quit working. Tried deleting app and reinstalling, but still does not work. Company really needs to fix this - soon..Version: 2.5.10
✓ App is extremely poorThe app continually loses Bluetooth connection. I study languages on Duolingo and my hearing aids consistently go mute. Many lessons are timed so to adjust, which takes time, I frequently just remove the aids, which renders the hearing of phrases mute to my ears. The “fixes” are extremely limited. Given a choice, I would not use this app..Version: 2.6.10
✓ Terrible appToo many flaws to list in one sitting. The Versions menu is convenient, it shows the version of the app, but more portly model number, and serial number of each of my hearing aids. You can also test your hearing aid batteries, but having beeps sent to them. This is also very useful. The user guide is a joke, even when you choose Rexton from the other brands my hearing aids, but doesn’t know what user guide I should use. One realize I was on an app to figure out how to do things. It can’t show me if an iPad Pro is compatible. I’m trying to sync up I can’t get any help on that. There are many other times I’ve gone into the app to try and do a variety of things with no luck at all. The searches, a joke, but then there’s no information on the app worth searching..Version: 2.6.41
✓ I agree…I am in complete agreement with the poster that stated this app is not user friendly. Or maybe my hearing aids are not fully compatible with the app. How does a person know? I only know I do not get to use all the features advertised. Like individual sound adjustments for left and right. Very frustrating. And the so called “lessons “ don’t work either..Version: 2.5.40
✓ No GoodNo Good ,.Version: 2.6.10
✓ Rexton appConstantly loses Bluetooth connection. Generally very frustrating..Version: 2.5.21
✓ Very PoorThis app, unlike Rexton/ Kirkland HAs, is ABSOLUTE RUBBISH!! It’s workings are unintelligible and is only half the Smart Direct app it replaces. I cannot reconnect to tv or music streaming. Hope Costco’s excellent audiology dept can help! Normphilp ….Australia.Version: 2.5.21
✓ Poor quality appYou lose all functionality of the app, can’t make any adjustments to the volume, half the time can’t even check battery life.Version: 2.5.40
✓ Reduced functionalityVersion 2.6 has lost the directional control, this leaves an app with so little functionality it is not worth using.Version: 2.6
✓ Terrible appThis is a useless app and very basic and antiquated compared to the last hearing Sid’s I purchased off Cosco.Version: 2.5.70
✓ Rexton AppThis app is not user friendly. It is not connecting via Bluetooth. The App had fewer options for changing hearing amplification to a situation. The Volume is controlled by the telephone side buttons verses the toggles on the app. Does not ring in the hearing aid when telephone rings. Does not use right and left together. moves from left to right. I liked the old app better and plan to consult with the hearing aid vendor for new or different aids that work with the mobile phone better. I do not like this new app. Csue20.Version: 2.5.40
✓ Bluetooth buttonThe Bluetooth button does not turn on Bluetooth. My phone has Bluetooth turned on. The Bluetooth button is blue it tries to connect but it does not . The Bluetooth button automatically turns to the off position. I tried playing an ITunes song and the music plays through the hearing aids. Does blue mean off and gray on?.Version: 2.4.11
✓ App updateWorthless! Slider is volume 15 or 0 no in between . My Rexton hearing aids are useless! This app needs to be fixed NOW..Version: 2.6.40
✓ TerribleGive us back the PREVIOUS settings..Version: 2.5.70
✓ Why change????The Bass/Treble control is TERRIBLE. Totally uncontrollable. Why was it redesigned? This must be corrected or I will return my aids..Version: 2.6.40
✓ Useless app!Good hearing aid, too bad the app is completely useless..Version: 2.5.60
✓ UselessConstant trouble with Bluetooth, iPhone and hearing aids. Not worth the trouble of always fiddling around before trying to use the phone, Have had better communications with two tin cans and a tight string. Complete junk.Version: 2.5.50
✓ New appTotally useless for me to change settings with my fingers A lot of screen space that could be better used I want to go back to the old version and will be contacting someone to do it Not happy at all Probably not tested with a grown adult rating zero Why screw around with nicknames when after 5 tries they are taken.Version: 2.6.40
✓ PoorNot sure if it is the App it’s self or the hearing aids. My hearing aids keep cutting in and out almost like they are searching for a blue tooth connection. Sound goes low then high. I find many dead spots in the grocery store, where I can’t hear anything at all. So not sure if it the Hearing Aids or App it’s self….Version: 2.6
✓ Very Poor SoftwareI am using an iPhone 2020 SE, so it is not a particularly old or outdated phone. My IOS & my Rexton software are all up to date. I use Bluetooth to connect to a fitness band, wireless earphones, two different automobile sound systems, and a couple other devices. The ONLY device I ever have trouble connecting between phone and device is my Rexton hearing aids’ software. Somehow, connections are lost in the middle of the day for no reason — any other Bluetooth connections are still active. Today I wanted to shut my aids off while hiking in high wind. I hoped to leave the aids in my ear rather than drop them into a pocket, but could not access the software — I was no longer paired. Couldn’t pair again in the field, so ended up rebooting my phone, “forgetting” the devices from the Bluetooth, deleting and re-installing the Rexton software, and re-pairing the aids to the phone. This happens every week - ten days. It may have started with the most recent release. Recommend someone fix your software or educate your programmers. This is my last ever Rexton hearing aids. I may be retired, but I have better ways to spend my time or be frustrated..Version: 2.5.40
✓ Remote controlWhen this app works normal it’s nice I can switch different functions I can adjust the volume I can adjust the traveling base but like today everything is just froze I’ve tried turning my phone off two and three times and it just nothing is working on it thankfully I could adjust my hearing aids by the switches that are on the hearing aid but other than that I’m stuck in TV mode there’s got to be something that can be done I just don’t know what if anybody knows of anything please let me know..Version: 2.6
✓ Too difficultWas forced to migrate to this app and every time I try to stream I can’t figure it out.Version: 2.6.40
✓ App stopped working.Had been working for the first couple of weeks then stopped. I can check my batteries but won’t pair for phone calls..Version: 2.5.40
✓ Always disconnects from blue toothNot a reliable app. Volume control does not actually work. Cannot connect to my iMac. Disconnects from blue tooth ALL the time!.Version: 2.6
✓ ControlsWith the new update I have much control over my hearing aids as the slider is to small and to sensitive.Version: 2.6.40
✓ BluetoothSomething has to be done to fix Bluetooth connection..Version: 2.5.21
✓ No instructionsThere is nothing on line to explain how to set hearing aids or set features.Version: 2.6.40
✓ Useless appThis was given the minimum rating I could. Would have preferred to give 0 star rating. This is supposed to be an “upgraded” version for Specsavers hearing aids. Repeatedly lost connection to the hearing device and now refuses to see my device, even though it is connected via Bluetooth. Have removed from phone as a waste of space, time and effort..Version: 2.5.50
✓ Poor appConstantly need to reboot the Bluetooth settings because it constantly drops out of connection.Version: 2.5.50
✓ Not Accessible for the blind or partially sightedThe app is not fully accessible with a screen reader. You can’t turn on or off the streaming or access any of the buttons on the bottom of the app..Version: 2.6.30
✓ UnhappyI am sorry but this app has taken me back in time. I would love to have the Smart Direct App back. What happened to the different environment settings ie cafe, theatre, meeting. The only thing this app has is directional audio. Please make changes for the better not worse.Version: 2.5.60
✓ Can’t post my reviewBluetooth connectivity cannot be maintained. Totally frustrating!.Version: 2.5.10
✓ One word for this appOne word (useless).Version: 2.5.60
✓ Rubbish AppContinuous drop out of Bluetooth connection to my hearing aids! I need to able to hear & hearing aids won’t work if Bluetooth drops! It’s not my hearing aids or my phone, but this pathetic app!.Version: 2.5.70
✓ No goodStill no good..Version: 2.5.0
✓ Features removed?For some unknown reason the hearing situation options have been removed. Why would you remove features from software? We now have no way to switch to suit the changing hearing situations. Dumb & Dumber in charge of the software department? Please reinstate the features of the previous version..Version: 2.6.1
✓ Hear aidesEvery time I have to update my phone the wifi disconnects this has to be the worst.Version: 2.5.21
✓ Terrible updateLatest app update is horrible. Impossible to adjust the volume without it going wide open or zero..Version: 2.6.40
✓ Totally useless apThis app does not give any useful controle of any of the functions of my hearing aid . Totally useless.Version: 2.5.40
✓ Bob DeI do not like this application controlling my aids. It keeps messing up the aids. Several times I have had to delete the app and reinstall it. Just today I reinstalled and then had volume for each aid. Now that is already gone and now back to single control. I had more options on the old app. Also I have a lack of control. I open the app to reduce the volume down low and a screen pops up saying your volume is too high when I am showing volume at one. Please up..Version: 2.5.60
✓ Rexton appTerrible app. Doesn’t always convert from one setting to the next. ie.) from auto to tv and vice versa No improvement over previous app.Version: 2.5.40
🙂 Rexton App Positive Reviews
Rexton App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Rexton App.
⛔ Rexton App Problems
