My Retirement Negative Reviews

My Retirement App Complaints & User Negative Comments 2024

My Retirement app received 17 complaints, negative comments and reviews by users. Have you ever had a bad experience using My Retirement? Can you share your negative thoughts about my retirement?

My Retirement for Negative User Reviews

✓ Making changesMy initial interaction with the app was perfect. When I went to go back in to make changes, like updating some of my information, I couldn’t or I wasn’t able to find it. A way to do a search on the app would be very helpful..JoedekVersion: 1.26.2

✓ Retirement appApp only shows my total retirement fund balance/ value, not individual investments, and certainly not in real time. Cannot access statements. Still have to log into a the website for current detail. What’s the point of the app? Needs fixing. Don’t tell me to call the number. Make a better app. Both my Charles Schwab and Fidelity apps show detail of my investments in real time..JazzysousVersion: 1.17.0

✓ Works on iPad not on iPhoneWhen I try to login into the app, the first screen I get to after entering, my information is having to select my contact preference, but because of some kind of design Air, the button doesn’t show up on my screen..EdsterVersion: 1.28.0

✓ A clunky and worse version of the websiteAll this app does is basically open a browser window and show you the website. It's slower and worse than the website, and the website is already slow and pretty awful as it is. So it's sort of the worst of both worlds. Stuck at "Please Wait" window over and over to do much except look at account balance. Faster just to use the website on mobile..KungPaoSaladVersion: 1.28.0

✓ System error noticeTrying to login this morning and I can’t get in, I keep getting a system error notice. Also, even after the new revamping and layout, when in the app, if I go to my balance and look at my chart or any other selection and then hit any option button at the bottom of the screen the screen goes white and your dead in the water and need to reboot the app. I shouldn’t need to arrow back at the top of the screen when the buttons are available at the bottom. There should be a home button that takes you to the landing page no matter where you’re at..Johnarnold101Version: 1.26.3

✓ Difficult to find performance of the investment optionsIt’s extremely hard to find the investment options and compare their performance. It’s very easy however to make a change to your investment selection..Dadsoccer1211Version: 1.26.0

✓ Difficult to readI like the app overall, but I find the font difficult to read. The letters are so close together that my eyes strain when reading. Seems like this was an afterthought and in my opinion the wrong choice of font. Also, I would like to point out that the app doesn’t resemble NationWide and that is just weird, unless this was on purpose for specific reasons. Make the app easier to read with a better font and I will give four/five stars. I will continue to use the mobile site since its easier to read and I can still use it like an app for now. Good effort, but needs some refinement. I look forward to having a clean app in the future..Safireman30Version: 1.1.1

✓ No longer works.Use to work. Now it says my current app version needs up dating. It doesn’t.When you go to the App Store, it doesn’t let you update but only open the app in which case it brings you back to needing an update. Apparently their IT department isn’t set up to help their customers..Frankf22200Version: 1.23.0

✓ App doesn’t workThe old app worked great, but this update is horrible. I keep getting a system error message when trying to log in. I have closed and reopened, uninstalled and reinstalled and same response. This has been going on several days since the new app update..MedicjhawkVersion: 1.26.2

✓ Please Update….Please Update….Has worked for years and now it won’t let me sign in. Sign-in screen says app needs to update. When I click on update, there are no more updates. Unable to sign in. I have Version 1.23.0. Please fix the bug..Jeffrey S…..Version: 1.23.0

✓ Used to workUsed to work great. Now it’s just an unusable app. I was unable to log in, then I attempted to do a password recovery. I could not get pass the verification page. Called Nationwide to reset password and verify that all the “incorrect” info was correct (it was). After the temporary password was used I was redirected to the verification page which worked this time. Then on to the create new password page and a whole new page of frustration. Type in new pass then confirm pass MAKE SURE YOU DO IT ACCORDING TO THE RULES and still nope. All you will get is “ Check the password format rules” I even typed the temp pass into notes and then made a 1 for 1 of its format by just changing the letters and numbers as in a capitol letter was changed to a different capital letter, lower case for a lower case, and a number for a number. I kept the same special character. I copy and pasted the password and still “Check the password format rules” Please fix what was once a very good app..E_rod275Version: 1.21.0

✓ Worked well until todayWent to log in today and the app says it needs to be updated to open. Updated the app and now it’s continually saying needs to be updated to open but the update is complete.Murppr1Version: 1.23.0

✓ LoginThis App is no longer allow me to login as of May 17, 2023. It tells me it’s out of date so I click on update and then it takes me to the App Store and the only available option is “open” not “update” so I’m caught in the loop. When I click on “open“ it takes me back to the statement that says it needs to be updated. Back-and-forth I go...Dcellis13Version: 1.23.0

✓ Not functional after recent update.Since the last update the App no longer functions. Message received saying the app needs to be updated, but the most recent update was already downloaded. Before the update, the app worked flawlessly..JzrralVersion: 1.23.0

✓ Unable to login after updateThe app was working ok until the required update. After the update was downloaded , it is still requesting an update. I deleted the app to update again, but it still doesn’t work. The app no longer works..Quantum12Version: 1.23.0

✓ Keeps asking to update app even after updating.It keeps asking to update app but still getting same message after update. I even deleted the app and downloaded it again and still same issue..Travel3853Version: 1.23.0

✓ Precision and accuracyI like the accessibility of this app but would like to see some updates that would enable me to track my money and ensure its security and precise calculations. -Thankfully the clock changed to EST but it always says your last login date/time as some erroneous time making me question if someone else accessed my account. -If the rate of return would update more frequently we could keep a better comparison on the benchmarks. -Balance Activity should show of “adjustments” are positive or negative..Quit deleting my narrativeVersion: 1.20.1

My Retirement works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact My Retirement.