- 27.5LEGITIMACY SCORE
- 28.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
POWERbot-E App Complaints & User Negative Comments 2024
POWERbot-E app received 53 complaints, negative comments and reviews by users. Have you ever had a bad experience using POWERbot-E? Can you share your negative thoughts about powerbot-e?
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POWERbot-E for Negative User Reviews
✓ Below ParYou’d expect better from Samsung. App used to be ok, nothing more, now it only crashes, sort of goes with the vacuum..Version: 1.2.8
✓ No starsExactly the same as previous review. Gets to 95% and fails every time. How does Samsung get this past regulators? Terrible..Version: 1.2.6
✓ UselessRidiculously difficult to connect to Wifi, in the end I just gave up, Robot itself is really good, the app is rubbish.Version: 1.2.10
✓ RubbishIt DOES NOT work, don’t waste your time. They want a lot of personal info, SCAM!!!.Version: 1.2.3
✓ App stopped working with iOS 16.0.3Can’t use the app anymore since I updated iOS to 16.0.3, app crashes on launch.Version: 1.2.8
✓ App keeps crashing - please fix!Unsure if this is linked to an iOS update, but the app keeps crashing and cannot be used. Please provide an update to fix this issue!.Version: 1.2.8
✓ DisappointedI love my vac, however this app closes as soon as I open it, it's only started doing this so can someone please fix this app? Thank you.Version: 1.2.8
✓ So far no goodI’ve been trying repeatedly to connect with my device for over half an hour and after it gets to 95% it fails. Every time. Plus, have you noticed the Privacy policy says it allows them to see what else you are doing on your device including sites visited, music played etc. I’ll keep to the buttons on the device and the remote control. Samsung and it’s lack of respect for privacy can go jump..Version: 1.2.6
✓ Worst app from SamsungI can’t believe Samsung got this app in the market. After spending considerable amount of money for the robot, app is not working (connecting) to the robot. It gets up to 95% and doesn’t go further. Pleas fix this as we can’t schedule cleaning unless robot connected to the App. Using IR remote to turn the robot on is old fashion guys. No one would like to do that. Cheers.Version: 1.2.6
✓ App crashesApp hasn’t be working in weeks, it crashes as soon as you select your device. Tired powering on and off, resetting the vacuum, deleting and reinstalling the app. NOTHING WORKS.Version: 1.2.8
✓ Very poorly design appI spent a day trying to connect with the Robot, but it is always fail at 95%. The robot is very stupid. I returned back to store the next day..Version: 1.2.6
✓ AppThe app keeps crashing.Version: 1.2.8
✓ Not connectingDoesn't work. It’s just stop connecting on 95% and giving error.Version: 1.2.10
✓ App crashingApp crashes on iPhone 13 and iPhone 8, and also android ?? Still crashing.Version: 1.2.8
✓ Fix the problem SamsungI haven’t bought many Samsung products and took a risk on the robot vacuum. The vacuum works well but the app to connect it to is one of the worst attempts. Not impressed Samsung and especially you knowing about the issues and not bothering to address them for soo long..Version: 1.2.6
✓ Mis-types one’s wifi passwordWell, I’ve now tried connecting at 1m distance and 5m distance, but vacuum will still not connect to app. One thing I noticed is that if your home wifi password starts with a lowercase letter, and you type it into the app in lowercase, the app then applies a ‘leading cap’, so you have to go back into that field & re-edit first letter to lowercase. But maybe that is why people find it consistently fails for some? The software designer has misused a get-text-field routine, by stupidly adding option to ‘convert-to-leading-cap’ which never makes sense for passwords, which are case-sensitive!.Version: 1.2.6
✓ App continually crashes.App crashes and won’t fully start up. Vacuum leaks water all over the floor whilst charging. Vacuum won’t charge half the time when on charging dock when battery is flat, and has to be taken off and put back on again. Such a disappointment..Version: 1.2.8
✓ Keeps crashing and not openingUsed to work well now the app is rubbish. Crashes when you open the app every time. I thought you guys were a tech company? Seriously bad effort.Version: 1.2.8
✓ What the hellWhy is there only one kind of vacuum? I didn’t vacx70 not to use it with wifi.Version: 1.2.3
✓ Please updateCannot run on latest iOS version (15). Crashes when opening..Version: 1.2.8
✓ 2021... we have a 1956 responsive appIn the year 2021 I shouldn’t have to REVERT my internet from 5G to 2.4G simply because your tech is sh#t.. Absolutely astonished a new product has to be dumbed down to old wifi (that doesn’t connect) just to work. Absolutely shameful..Version: 1.2.6
✓ The app doesn’t work makes crashThe app doesn’t work makes crash.Version: 1.2.8
✓ App not workingI open the app and it crashes, every single time, it’s beyond frustrating!.Version: 1.2.8
✓ Crashing!I have a robovac and now I can’t use it because this app keeps crashing! Fix the problem!!.Version: 1.2.8
✓ Absolutely useless appLike others have said before, you can’t connect to the app. It gets to 95% and then fails to connect. Not having a working app renders the vacuum pretty much defunct for its intended purpose. Fix this, please!.Version: 1.2.10
✓ Keeps crashingApp crashes before I get a chance to use the appliance. Remote doesn’t work now either..Version: 1.2.8
✓ Keeps crashingUnusable as it keeps crashing every time I try to open it.Version: 1.2.8
✓ Not worth the timeThe app crashes as soon as it gets to the add device screen. iPhone 6+ and MacBook Air2, same result..Version: 1.2.8
✓ No connectionCan not connect the app to the robot it gets to 95% and stops there. Come on Samsung multibillion dollar company that will not resolve this issue that’s been on going..Version: 1.2.10
✓ Terms and Conditions aren’t in EnglishI refuse to accept T&Cs written in a different language than my iPhone is setup with. Perhaps Samsung made a mistake.Version: 1.0.4
✓ The WorstDoesn’t connect to WiFi, so much for Samsung Powerbot.Version: 1.2.6
✓ Đề nghị nhà sản xuất chỉnh sữa AppỨng dụng lỗi ko kết nối đc trên IPhone. Tự out khi truy cập vào phần mềm dù đã cài đặt kết nối với Robot.Version: 1.2.8
✓ Absolute garbageThe app itself won’t even open anymore. Terrible hopeless garbage.Version: 1.2.8
✓ App started crashing as soon as it opensApp no longer working on IOS. It works in Android though..Version: 1.2.8
✓ App Doesn’t recognise email addressThe app will not register my email account saying it is invalid. Very disappointing for a Samsung product..Version: 1.2.6
✓ Unable to RegisterUnable to enter my valid email. It says illegal sign. Can’t sign up for app if you cannot get past the very first step of registration. Not a good app so far, but cannot use vacuum cleaner effectively, without the App. Very frustrating!.Version: 1.2.1
✓ CrashingThe app is crashing after login, I can not control my robot anymore, I uninstalled and reinstalled, still crashing every time, impossible to use it.Version: 1.2.8
✓ Who created this app??I tried to make a new account and it won’t let me, it says “Invalid sign” when I type in my email address which is simple numbers and letters (nothing wonky). This app is a dumpster fire at best..Version: 1.2.1
✓ Useless appUnable to connect to WiFi of the robot. It stays on 95% and I am unable to use this app, such a disappointment in this robot and the app.Version: 1.2.6
✓ App dysfunctionalDoesn’t work. English translation is piss-poor, and process of connecting to the robot vacuum doesn’t work. Terminates with a variety of network errors and troubleshooting is incredibly difficult due to the lack of instructions in clear English..Version: 1.2.6
✓ Useless..!!If I could leave 0 stars I would.. was initially so excited to have a robot vacuum which quickly turned to seething. Could not get past 95%, tried everything, eventually returned the vacuum..Version: 1.2.8
✓ App quits at launchThe app does not open. Immediately at launching it quits. Unable to operate the robot, set timing or anything..Version: 1.2.8
✓ Not working at allI would put 0 stars if possible. This app is not working at all. Very disappointing.Version: 1.2.6
✓ Can’t believe how bad the app is.When you enter the password the keyboard covers the “ Next” button so you can’t progress . If you do trick it and get to Next, it gets to 95% and then comes back with an error code. Worst app ever!.Version: 1.2.6
✓ Unable to create an accountThe app won’t progress over the account registration, claiming a network error when trying to send the confirmation code. Unable to use the app and consequently unable to fully use the POWERbot-E vacuum..Version: 1.2.3
✓ Worked for a month now won’t openUseless.Version: 1.2.8
✓ Keep crashingI was able to use this app before but now (after upgrading IOS) it crashes immediately after starting..Version: 1.2.8
✓ This app makes me want a refund for the vacuumThe app crashes on start up leaving my new vacuum unusable.Version: 1.2.8
✓ The app that never worksThis app worked for the first few months I had the device, but now it crashes immediately upon being opened and has done for months. The vacuum is programmed to run in the middle of the day and I would like to change that but obviously I will not ever be able to. It’s incredibly frustrating!.Version: 1.2.8
✓ App crashQuick fix crash pls.Version: 1.2.8
✓ Rubbish!Cannot even use the Samsung robotic vacuum because this app is useless. It won’t even open. Tried to delete and re install, but now can’t even re install. Can’t send it to the charger without the app. ZERO STARS FOR SAMSUNG AND THIS APP!.Version: 1.2.8
✓ Won’t connect to deviceI tried on an iPad and an iPhone and after connecting to the robots wifi it hangs with a network error. I tried multiple times but with no luck. Both times I used 2.4G wifi connection as instructed..Version: 1.2.6
✓ Non-functionalWon’t accept a valid email address.Version: 1.2.1
🙂 POWERbot-E Positive Reviews
POWERbot-E works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact POWERbot-E.
⛔ POWERbot-E Problems
