Samsung Sound Tower Negative Reviews

Samsung Sound Tower App Complaints & User Negative Comments 2024

Samsung Sound Tower app received 13 complaints, negative comments and reviews by users. Have you ever had a bad experience using Samsung Sound Tower? Can you share your negative thoughts about samsung sound tower?

Samsung Sound Tower for Negative User Reviews

✓ Import Songs?The app has some apparent utility...however, in order to use it, you need to import songs from your device to the app. The problem is, there is no way to do it!!! The icon does not function. Please fix it or tell me what I’m doing wrong..Zuluman22121Version: 3.0

✓ CrapThis cr-app simply does not work. Its a shame we spend $1000 on a sound system (Giga Party JS8000) only to be shunned in the app department because we would rather use an IPhone than a Samsung Android phone... you guys should be ashamed..TruthishlyVersion: 2.0

✓ Unable to connect to towerModel TW-J5500 No trouble connecting anything else Bluetooth but no luck with this app..SwitbroVersion: 4.0

✓ Please try to upgrade this app for iPhoneThis app is not working with my iPhone 8 plus, 10 and 11 Pro. We were highly appreciate if you guys upgraded this app. Because this app is not pairing with my Samsung giga sound system to my iPhone. Model is Samsung MX-JS9500.MomojulieBoyVersion: 2.0

✓ Don’t bother downloadingIt doesn’t work. The idea is brilliant but needs work. Waste of my time, I will manage the remote and the features it has..Paschal_Version: 5.1

✓ For IPadIt would be nice if the app could be modified for the iPad. It currently only displays in portrait making it very difficult as my iPad is in a case with a keyboard attached..GershwynQVersion: 4.0

✓ Access to my musicYour app is not accessing my music in my phone.Brian A. HuffVersion: 5.0

✓ Not workingJust got it out of the box. App connects, however unable to import music to to app. Therefore useless just to control the lights. I have the remote for that. May want to take this one back to the developers for a redo..Charfields73Version: 4.0

✓ Doesn’t connect with iPhoneCan’t get it to connect properly with iPhone. It won’t connect directly to the IPhone and when you connect the crappy app it tells you you must import songs into the app to play — but there is no apparent t way to do that..SckasherVersion: 3.0

✓ This does not workHad many attempts to connect a Giga Speaker. Samsung do not know anything about this app despite it being in the instructions. Really poor experience Samsung!.Jr797476Version: 3.0

✓ If you’ve looked at the screenshots, you’ve seen all this app can doReally, i just want to turn the bass down sometimes. i expected this app to let me do _something_ about this. it does let me turn the bass up but the remote that comes with it like this is the 90s is just about as functional as this app. if you’re reading these, save yourself any more of your life and just plumb your audio through an eq if you want what i want from this app (eq settings! c’mon samsung, my ‘87 corolla could do this much — also the website says the app can do this but it’s uh… how to put it nicely? “a lie”. yeah that’s it).JimbostrudelVersion: 4.0

✓ It Won’t Even Connect ITunesIt can’t even find iTunes library 🙄😱.AsaintfortVersion: 5.1

✓ AplicaciónPuedo alterar la música ,puedo alterar las luces,pero no puedo reproducir mi musica.RipicapardopoVersion: 5.0

Samsung Sound Tower works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Samsung Sound Tower.