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FanDuel Casino - Real Money App Complaints & User Negative Comments 2024
FanDuel Casino - Real Money app received 30 complaints, negative comments and reviews by users. Have you ever had a bad experience using FanDuel Casino - Real Money? Can you share your negative thoughts about fanduel casino - real money?
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FanDuel Casino - Real Money for Negative User Reviews
✓ This is a scam, ya’ll!You are MUCH better off going to an in-person casino, I promise you. Obviously, all casinos will favor the house ultimately, but this app takes it above and beyond. You will only gain a few funds at a time, but on this app you will always lose, and lose badly. I’m not the best gambler, but whenever I go to in-person casinos I NEVER EVER perform as badly as I have using this app. Thank god I only put in a little bit of money. I immediately contacted my bank to report this and the case resolved in my favor quickly, which should tell you everything you need to know. Please listen to the other reviews and do your own research before heavily investing any of your funds here. A quick search on google about this app will show it to be the scam that it really is..Version: 2.29
✓ HorribleGamble elsewhere I have never won with FanDuel after depositing over 5000 dollars to date there games never pay I’ve bet at 20 cents all the way to a few dollars a hand never won anything not even a few bucks personally I believe there slots are rigged they don’t even pay out when you hit a bonus win or free spins it will give you like a 2 to 3 dollar win I’ve been a long time DraftKings member and I’ve lost with them also but I have won also numerous times so to never win not even a 100 bucks here and there after depositing over 5000 dollars and playing numerous slots to me that’s highly suspicious even at the casino you have a better win ratio and chance of winning now this is my personal opinion and experience with FanDuel I honestly believe your money would have a better shot elsewhere unfortunately I for one won’t be wasting anymore of my time or money with them I get they trying to make money but I rather stick with DraftKings where I actually have a shot at winning.Version: 2.46
✓ Poor customer serviceI received a promo to deposit $10 or more to receive 50 free spins on divine fortune. It simply said to deposit the money & then head to game for free spins. I never received the free spins. I spoke to customer service both through email & social media and no one resolved it for me. I will not deposit any more money with them. Update: I have reached out numerous times & no one is helping me. I’ve received responses ranging from it’s something I did wrong on my end to not receive them (I didn’t opt in correctly. What? It said to simply deposit the money & then go to the games for 50 free spins which weren’t there) to maybe I went to the wrong version of the game ( I did not)..Version: 2.49
✓ New app doesn’t feel like fair playing.I much preferred being able to play the casino games using a link from the sportsbook app. I like playing blackjack, and the flow felt like it had a semblance of fairness, no matter the ups and downs. Once the app came out, blackjack felt like a joke. I get that betting has runs and ups and downs, but I’ve never experienced lost hands in a way that felt rigged and not fair until this app. The plus is I found the customer service chat to be helpful and the promotions tend to be smart as they usually involve just doing what you normally would do and after opting in you tend to get a little bonus for simply playing. I unfortunately don’t trust the dedicated casino app and while I love the sportsbook, I’ve taken my online casino playing elsewhere and have found the fairness that feels right..Version: 2.30
✓ DON’T DO IT!!!!!If you think it looks like entertaining don’t do it. If you think it’s like going to the casino without the travel don’t do it. It’s not entertaining when they can’t keep track of your location for half an hour. Half the games take several minutes to load and when you try to play they error out. That’s entertaining right? If you go to the casino chances are you will lose in the end, but they dabble you along for entertainment purposes. Here you win something close to poor man’s significant and they shut that stuff?off now. Then tell you about regulatory oversight. Pretty sure if you play a bit you can tell “like they can and I can when regulators are looking. All in all if you play more than 10 minutes it will be a negative experience..Version: 2.49
✓ No supportCasino is off line with no prior notice, no information as to why, nor when to expect it to be online again. There is no customer service. Their chat function takes you to a worthless bot that gives you limited options that you HAVE to choose from. Answer one question and you get another. And none fit what you are trying to contact them about. Even filling out a form about why I was trying to chat did nothing. Took me to the same exact chat function, asking me to choose from options that didn’t fit. Couldn’t even get to a person. All I wanted to know is why it was down and when it would be fixed but having an actual customer service PERSON available is too much trouble for FanDuel. Clearly they don’t care about customers..Version: 2.40
✓ GarbageGoing through the reviews I find it hard to believe this app has 4.8 stars. The majority of reviews I’m seeing are 1 star. Wouldn’t surprise me if their 4.8 rating is a lie just like everything else they tell you. You will not win! It’s soo predictable when they shut the slots down on you. It decides that you will no longer win and you will no longer win, anything. There’s times I’ve spun 50-60 times and not won a single penny. They will legit take $100 off you and not give you a penny in return. Also, do not expect any bonus/free spins. I’ve wagered $2,000 betting no more than a dollar at a time and never won free spins. It’s state sanctioned theft, stay clear!!!.Version: 2.28
✓ Beware!!!Worst casino app out there!! The absolute worst customer service!! Incredibly rude once you are able to get in contact with customer support (after a 30-60 minute waiting time) and then you get met with evasive answers and snide remarks. Games constantly crash out of nowhere in the middle of a winning streak, with a stupid pop-up stating location cannot be verified, WOW! Never crashes when you’re losing LOL! To top it off, they suspend your account and hold your winnings hostage with for absolutely no reason and with absolutely no communication or updates from their end. Claiming they are doing a fraud investigation, going on three weeks now by the way, and yet they happily keep your account open and running when you’re plugging thousands of dollars into the casino. They should be investigated for fraud, not me!!!! Steer clear of this app!!!.Version: 2.40
✓ Average at bestThis casino is okay but certainly not my favorite online gambling app. Other apps have many many more games to choose from including Progressive Jackpot games and they offer better promos. Daily chance to win bonus $ or free spins. I understand Fanduel is a Sportsbook mainly but other apps like mgm offer better sports promos too and also award loyalty points for playing that can be used to buy free play. I play a lot and think there should be some type of rewards program for loyal players to earn bonuses..in the last 10 days my account says I’ve wagered over $12,000 that should count towards something…has some connection problems at times but not the worst casino app I’ve played. Just needs better promos more games and a loyalty program. Have NO complaints about winning/losing or fairness of the games chances are the same everywhere..games aren’t rigged. I’ve won and lost on EVERY app I play including this one. I just wanted to include that because I hate reading reviews of people just complaining because they lost and saying games are rigged 🙄🙄🙄.Version: 2.20
✓ LiesThe Friend Referral only works when you hound them and they still haven't given me my extra money for my Referrals if it wasn't for that I would rate it better they have many more casino apps that are much better with customer service that give you real bonuses not this fake bonuses like the play $50 on the game of the week and get $5? Seriously they are always horrible games they never pan out you basically lose $50 to get $5 the next day and hope you hit something that makes some money back. I know I sound like I'm losing and I'm mad well that's not the case this app is the only one where I lose money more then even playing for a little while and just breaking even but nope this has to be the worst casino APP out the I would suggest 4 others that are much better but they wouldn't let me post it so try the NJ casinos for PA and other states much better games and bonuses for sure good luck to you all.Version: 2.27
✓ TO: Ceazar15You rambled on and on in your review, repeating the same thing over and over. Download another casino app if you don’t feel there are enough slots for you to play. Download another casino app if you don’t feel there are enough slots for you to play. Download another casino app if you don’t feel there are enough slots for you to play. Download another casino app if you don’t feel there are enough slots for you to play. **I repeated it a few times so that you’d understand, just like your review 😜.Version: 2.18
✓ You can’t winI used to recommend this to my friends but now, no. Used to be you could win and cash out, and it was fun because you weren’t always losing. Now? Phhhht, I never deposit money because it just blows through it. They have the rewards game so you can earn credits to play games. I only play that and use the credits to play casino games. It blows through those too, but at least it’s not wasting my own money. This app is really not a good one to use your own money on. I don’t care what they say about they are regulated. I’m sure they are, but the games are definitely set to favor the house. After all, they ARE out to make not lose money..Version: 2.42.2
✓ When putting funds into your FanDuel with a credit card of debt card be carefulI put money into my account via my credit card for the first time and they double charged my credit card account . Thank God I check everything twice if I didn’t I would have got screwed ...Not cool then you have to go through a whole ordeal to have them credit your credit card back for something they did wrong at this point still waiting for them to refund my credit card so my advise is if your not putting cash in your account and getting a writing receipt from them don’t do it it’s only my opinion because I’m going through it !.Version: 2.17
✓ U have Been Warned do Not Play casinoYou will lose they have this set so if by chance you do win you will lose every penny back. I have been playing daily for 1 year and have lost over $100,000 to this scam. They have a major lawsuit coming as we caught them cheating. YOU CAN NOT WIN HERE I PROMISE YOU IF BY CHANCE U GO UP YOUR FIRST DAY RUN AND NEVER COME BACK. I have been fed over $40k in bonuses by there VIP host and im not only doen $100k of my money i lost all of tnere $40k bonus money too. This site is in a lot of trouble and they will find out shortly. I can tell you what will happen before u even spin a slot trust me i ha r zero chance unless you are playing 1 dag and me er coming bacl. The VIP Host Gerald actually said to a VIP player i would never play slots here and that VIP player showed the text message lice stream. Come join the anti Fanduel lawsuit they do not stand a chance in court. We have them res handed cheating and pushing compulsive gamblers over the edge bu feedinb them 50 percent plus in bonus money every other day. These guys deserve whats coming to them, btw as a VIP u get a box of cookies also do not even attempt the casino on november and december this is when they go after every penny u. Bet. Do not play woth these scammers.Version: 2.16
✓ GlitchesI love fanduel but since getting my new I phone (previous Samsung user) and now whenever I try to go into my favorite games, it says update needed, I click yes, most of the time there is no update it just says open. 2x it has said it updated but hasn’t as I’m still unable to play my favorite games. If I go through Sportsbook to the casino it works fine. I’d also like to just say that while you have some really amazing people who work the chat lines, my last 2 experiences were horrible and almost made me go back to mgm. Thank you for your time, I don’t expect an email back as I rarely get them. Have a nice weekend💜 thank you for your time Christy Bullock. These are just today’s complaints- lol I can send a list!!!.Version: 2.44
✓ Ups and downsAs a site I think FanDuel is pretty solid all around easy to navigate and wide variety of games .. as a high end player I don’t feel appreciated AT ALL!!! 92k in losses and over 1million in wagering in just the past few months and I haven’t been offered anything in fact quite the opposite .. NO VIP TREATMENT.. just went through over a month long review of my account that could have been avoided with one simple e-Mail or phone call .. also am missing just under 1k in owed monies from before my account was suspended that has yet to be returned .. That being said once FanDuel security ‘actually acknowledged’ my e-mails they were prompt & punctual with their responses .. I guess we shall see how it plays out as far as my owes money though :(.Version: 2.12
✓ Owed $60 & still have not gotten it… yes same card I used to add funds and of course same bank lolLove the app and will give five stars when I’m able to access the money I won! I have played a lot of the slot games, not really a fan of the sports book and wasted that $50 bonus for the sign-up but oh well it was worth the gaming. I’m doing now wish me luck to win a bunch and hopefully I can get it on my card that I used to put funds on. I have talked to customer support a couple times and I also talk to them on Facebook messenger, and still no money, I won’t complain too much but I would like my refund. Thank you for the wonderful game. Glad I live in the great state I live in!.Version: 2.49
✓ Rigged!! Follow the AlgorithmFan Duel is the most rigged casino slot app. You will have streaks of multiple losing hands in slots or table games. There is a losing algorithm that gets triggered somehow that makes you lose every bet or wager. Bonus spins are extremely low payout and rare to come by. The app tracks how you play and the seconds it takes you to press the spin button. It basically tracks your pattern of play into losing spins. I have lost 100 spins in a row before. Never buy the buy pass feature. It just takes your money and you will not win 1/3 of your purchase amount. All positive reviews are fake. I have numerous friends who experienced the same thing. You only win at a losing rate and then the bonus spins pay extremely low..Version: 2.48.1
✓ AVOID THE CASINOI’m not at all someone to complain due to anger or frustration, I totally admit that I’m the type to take a big payout on a sports bet and gamble a few hundred on the casino but there is - 100% - something off about the casino, particularly the blackjack games. Although an internet search states they must be compliant with state gaming board regulations, there just isn’t something right about the way the cards fall. The deck doesn’t turnover although it’s clear multiple decks are being used. As someone who has played a lot of blackjack - both live and on other sites - there is something highly improbable about the way the hands play out. I’ve spent a lot of time (as someone with an addictive personality lol) going back and trying these games from time to time and it is 100% a waste of money, you’re almost guaranteed a facecard hitting on 10, dealer always has a facecard buried, they have a bust card showing and hit 21 wayyyy too often, etc. Using basic strategy and playing by the book still results in losing almost, if not every single time for me now that I think about it. They also don’t have any rewards system or customer loyalty points system or anything so there’s really no reason to use this site at all. I just use it at this point to sometimes bet the daily boosted odds bets if they make sense because there’s sometimes some value there but that’s about it. There are better sites out there..Version: 2.42.1
✓ Casino is a JOKEThe amount of times losing 16 out of 17 or 23 of 25 hands in a row is remarkable! The deal will “hit “ a 8 card 21 to beat your 20 (if somehow you’re able to get that) it’s all just a joke. Don’t play the casino. The customer service about this matter is even worse. UPDATE***** After losing 20 out of 21 hands they still say it’s “regulated” and use the same automated messages. DO NOT give them any money. This app is a joke. I will never use FanDuel again *ANOTHER UPDATE* upping your bet? You’ll lost EVERY time. This use draft kings, mgm, they at least give you free bets. This app gives you nothing, and they do nothing to help un happy customers ANOTHER UPDATE:Still nothing changes. Customer service won’t answer. Won’t fulfill “bonuses” I’ve opted into. Up the bet? You’ll lose by 1 every time. Take my word for it and don’t try Upping the bet and they hit blackjack! Rigged. And they still won’t answer about it STILL NOTHING BACK FROM CUSTOMER SERVICE UPDATE:Still nothing from customer service Update:Still nothing. I’ve noticed the returned messages on here from “customer service “ are word for word the same. Shocks me none. This app blows, and they won’t reply to my reviews!! Still refuses to reply. This app is a joke!!.Version: 2.15
✓ Constant technical issuesThe site and games are constantly crashing. It used to be somewhat fun, but it’s been SO bad lately. Think twice before you deposit and try to play- you might get a couple spins in before an error occurs. Not even a fighting chance to win anything that way- but they don’t care- they have your money. Then when you want to do a withdrawal because you can’t play you’ll have to wait up to 48hrs to get your money back. That’s a FanDuel problem, not a me problem. Recently also had a withdrawal that was not approved because it was saying it was bonus funds, when it absolutely was not. They screwed up, then had to wait another day to get funds approved. Get it together and do better!!!!! Also been very lacking in loyalty rewards. Time to go somewhere else. Please don’t respond and tell me to reach out because I’ve had to…many times, nothing will change..Version: 2.42
✓ APP IS 100% RIGGEDThis app is so rigged it’s not even funny. Obviously, casinos aren’t out here to lose their money. But for instance, I deposited over 5k since December 1st until the present day of today. I literally haven’t profited ONE TIME since December 1st!!!! Went on my friends Fanduel casino app, and guess what?! He has literary 20 more slot games than I have. So I’ve been reaching out to Fanduel support, for 3 weeks I’ve have no email replies and also I have been waiting on a callback from Fanduel support for 3 weeks! You people are an absolute joke. My account is legit rigged. Not just because I’m losing, because I’m stuck on the basic app for no reason. YES IM UPDATED! YES IVE CONTACTED SUPPORT 100 times with no replies about my issue! I’m done here..Version: 2.42.2
✓ Go elsewhereIf you have never played on fanduel casino you have an alright shot of winning some money. After your first couple times, its extremely rare to win here. Don’t believe the random number generator stuff, this is far from random. Refer a friend and watch how fast you lose the free credits every single time. They only have a 1x play through because after you've played it through once you are lucky to have 10% of what you started with lol. The only casino Ive ever got a bonus on and didnt win a penny in the bonus round is fanduel. The only casino I have ever won less than my wager in a bonus is fanduel, and that has happened here multiple times..Version: 2.42.1
✓ Not worth itSo I found some really fun slot games on this app that I had never seen before and at first I was having so much fun playing slingo’s deal or no deal and then I noticed something fishy. I would only win enough slingos to unlock the banker’s offer when I bet higher amounts and even then the prize would be change. Consistently. Not only that, but yesterday when I decided to play for the first time in a while something even worse happened. I picked the 10 case. When the game started the 10 case was still on the board. When the 10 case on the board opened it housed $10. Now, I didn’t make enough slingos to win an offer but when MY 10 case opened it revealed $0.35. Not $10 even though that’s what the game maker revealed the 10 case to hold. Not only that but on several occasions I’ve noticed the grand prize was played in cases above the number 20 even though the player is only allowed to pick from cases 1-20. How could I ever win the grand prize if it’s in case 47 every other game? I can’t. This game scams. Computer gets 4 blackjacks in a row? 5th hand is a push? Makes complete sense. The developers are crooks and there are far better and more FAIR options available on the App Store. Skip this one..Version: 2.42.1
✓ Zero StarsDon’t plan on getting a response if you ever need to send them an email or support tells you that they will email you with a response to anything!!! I have had so many technical issues with this site and they always try to say it’s on my end when this is the only site I have issues with!!! I was just recently in the middle of playing a casino game when it started to glitch in and out. When this started I had a certain dollar amount left in my account. When the glitching stopped I was down $10. I tried to live chat and they told me that’s not possible. I’m not an idiot, I know what I had. Then they tell me someone will get back to me which STILL hasn’t happened and I’m sure never will!!! Don’t waste your time or money here!!!.Version: 2.20
✓ Weighted very poorlyOdds are 90-10 in favor of house.. unreal. Will be done with this app. blatant desperation to hit quarterly ‘expected’ revenues as a publicly traded company I assume. Well I’ll say this; implementations have been well in effect to catch malicious, deceptive behavior as such seen within this company. They’re already enduring some legal troubles for a case of fraudulent advertising. Don’t trust this capitalistic company to play fair. They are constantly altering their algorithms to legally ‘get by’ without punishment from the Gaming Control Board. The individuals the make up this company are corrupted, greedy, maniacally cunning souls who will have to answer for their misconduct, for karma has no deadline… pathetic would be an understatement..Version: 2.50
✓ The absolute worst casino site. Run. Far.Used to be my number 1 favorite casino site, but they did me dirty, disregarding my loyalty. Where do I start? They have potential but seem to be the worst site when it comes to payouts. Don’t bother with referrals either, I have referred over 10 people through my referral link, all of which followed the deposit/play through requirements, and have only received 4 bonuses. I’m sorry, but I have wagered almost $300,000 in the last year. I deserve more respect and appreciation then not being paid my bonuses. Customer service is super unhelpful most of the time when you are looking for answers and providing screenshots proving that said bonuses have not been payed out to this day. It’s so discouraging because I have big status on mgm and DraftKings and I host a popular podcast dedicated to sports betting/casino gambling. I truly believe Fanduel discriminates loyal customers due to bad customer support agents. They need to start monitoring the chats their agents ar having with customers. They are the most aggressive and hostile support agents and act as though they your well deserved bonus that you never received should be coming out of their own pockets. I have proof and screenshots to back up my claims and still have not received my bonuses. My team and I are compiling all the evidence from other upset customers and experts who have started to unravel the truth about Fanduel’s flaws and overall incompetence..Version: 2.50.1
✓ Does Not Follow Through on “Promotions”After doing the “refer a friend” promotion we never received our bonuses. We used the correct link. After being in a queue for support for 30 minutes we were told our wager amount wasn’t correct on the casino app. This person did a manual courtesy credit to our accounts for half of the promotion amount, told us we would get the remaining amount following the correct wager after 72 hours, and FAILED to tell us until after she did it that this could only be done one time. More than 72 hours later we had to reach out yet again because the remainder was never added, told that they would be reaching out to a supervisor to have it added, only to be emailed almost immediately after closing the chat stating they wouldn’t be giving us our credits. I have screenshots of the initial conversations. The same person who referred me went through this same process with who had referred him. Hold your “staff” accountable, not your PAYING customers..Version: 2.42.2
✓ Sad..Same old noise.. Random algorithm that is blatantly not random in any way.. Bet a dollar win 10 cent they consider that a win for you, which totals into the algorithm.. It is awful.. They will tell you about the rtp rates.. Lol.. Return to player aside the bonus features will seemingly disappear from the reels like it is literally no matter how many spins will just never drop, but boy if you need 4 to trigger it you will randomly get 3 so much you will think there is a glitch in the system, but no it is simple the random bonus blocks that happen.. It is awful stay away.. Juts non stop glitch out and jumpy games.. The daily wheel is cool.. lol.. That is it...Version: 2.47.1
✓ FanDuel and others: Live DealerPlatforms: FanDuel, DraftKings,BetMGM, and Barstool sports casinos all use the same set up for their live dealer Games. Regardless of the casino, they all are under the same roof, same tables. This is a concern because roulette for example, they have a monitor in which shows the dealer where to spin the ball at, speed, spin etc. this generates a quadrant in which the ball will land. All these casinos are making millions off the same set-up different platforms. Dealers use coughs, clear throat and other signals to alert pit boss or others. Why would they need signals if it’s a truly randomized game with normal advantage? It’s a raise for concern. I have hours of screen recording on my iPhone that I’ll upload soon. They target certain players and ensure you lose once they have established what type of player you are. It’s bias and they don’t give you stakes or loss backs like an in house casino would. I’ve received 1 or 2 “bonus” funds in comparison to the thousands I’ve put in. Im dedicating my time to help those who have lost to these sites, in contact with Michigan’s regulation..Version: 2.16
🙂 FanDuel Casino - Real Money Positive Reviews
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⛔ FanDuel Casino - Real Money Problems
