- 94.0LEGITIMACY SCORE
- 94.5SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
FanDuel Faceoff App Complaints & User Negative Comments 2024
FanDuel Faceoff app received 43 complaints, negative comments and reviews by users. Have you ever had a bad experience using FanDuel Faceoff? Can you share your negative thoughts about fanduel faceoff?
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FanDuel Faceoff for Negative User Reviews
✓ Do not play this app it’s a scamTheir match making algorithm isn’t explained I don’t even understand how it’s legal what they’re doing. Once you start winning a few games they change up their matching and it takes multiple hours before you’re matched to someone whose score is somehow always higher than yours even though you were consistently putting up winning scores days prior. They purposely try and keep you in the 50% win margin so they can take their 33% rake from a match. Players lose money by staying or just above a 50% win rate cause they match you with higher scores that aren’t real time heck they could even be bots. I’d recommend reporting fan duel to your local congress person because this is straight up fraud what they’re doing. Also it’s glitchy and there customer service doesn’t work I have a great picture of there customer service just asking me 4 times what state I’m in.Version: 1.4.2
✓ Money scamDon’t do it. Just let everything else you will begin to win and then it will drain you little by little. The scores to beat in the beginning are so easy and that’s how it gets you then when you score high it’ll be waiting for an opponent and that opponent is like some super gamer they have and they score a pretty high score all the time. I played it for a month straight and deposited over $500 to test out other Fanduel platforms. NOT WORTH IT!.Version: 1.2.1
✓ ScamThere should be transparency showing who you are playing against, BOTH players should start at the same time and you should be able to see how the other player scored. Imagine playing blackjack or poker and never being able to see the other players cards after the game. Dealer says you lose…trust us. Waaaaaay to high rake for FanDuel. Should be 5% max. No more deposits from me. And now it doesn’t let you see the stats of who you played against and it also removed the easy to see win/loss history of your past games. Getting even more suspicious. Statically it seems very odd (impossible?) I could win 8 games in a row and then immediately lose 8 games in a row. That is a clear sign the outcomes are alogrymically controlled and not a game of chance..Version: 1.1.1
✓ Shouldn’t be legalI’ve been playing this game for a week now. Here is what I’ve figured out. You’re not playing some random person at the same time. So don’t even think you are going to beat everyone you play. You’re playing against a score that could have been played months ago. Which means the more you win the higher the score you’re going to have to beat. How do I know all this ??? Because I can start a game and end it way before it’s over and my opponent has miraculously finished their game!!! How is that possible?? Because their score is predetermined by how well you have been playing. FanDuel wants everyone to have a 50% winning percentage and rake in the game fees. Slow death to everyone’s accounts. The games are fun but I promise everyone will be losing their account on Faceoff. This should not be legal!!!!!!.Version: 1.1.2
✓ Questionable matchupsThe games are fun, and if you are going to play them in practice mode only (no money involved), then I recommend. However, when you play for money, FanDuel has a practice to group you against players of similar skill. Multiple times I have played games against players whose average score is higher than my highest score. It will often take overnight to find an opponent for a game I completed. When I gamble, even in small increments, transparency is key to holding my trust. And this app just has too much going on outside of my line of sight..Version: 1.0.7
✓ Be carefulWhen you are selecting a game and scrolling and if you accidentally click on the wrong wager there is no confirmation and no way to back out. I reached out to support and they would not even give a credit for the amount. I get it if I won then I wouldn’t be upset but just wanted to warn others about this. Also the customer service agent ended the chat without confirming I was satisfied and had no further questions..Version: 1.4.2
✓ Total Scam Don’t Waste Your Time/MoneyThis app is such a scam it shouldn’t even be legal. It’s impossible to consistently win because the higher you score in a game, your opponents scores keep increasing (and who knows if your opponent is even real). They say they match you with people of a similar skill level to “make it fair” but all that means is if you’re good you’ll win most games at first then your opponents scores keep increasing and you’ll end up winning about 50% of the time while these scam artists take 10-15% of the pot for every game. The whole thing is designed so nobody can consistently win no matter how good you are and they can keep stealing money for every game played. If they just randomly matched you with whoever was playing at the time it would probably be worth using and the better you are the more money you’d make, but they’re too greedy and want to keep everyone playing longer so they make more money. Don’t give these scam artists your money, if anything they should be getting served with a class action lawsuit..Version: 1.7.4
✓ Scam + bad techThe lack of transparency is very shady. If you enter a large tournament (none of which seem to fill up), it’s impossible to see the payout structure subsequently. Also, no shortage of glitches that result in a “tie” in head-to-head matches with both players scoring zero points, and yet somehow the house keeps its exorbitant 20% rake. Finally, it takes FOREVER to deal with customer service, so even if you correctly bring something to their attention and they provide you with a credit, you’ve still lost over an hour of your day. Terrible app. Stay away..Version: 1.3.0
✓ Absolute scamI signed up under a new user promo that offered a 100% deposit bonus within 72 hours. It has been over a week, I never received a bonus. The promo promised that I could withdraw my deposit at any time with no penalty, but when I tried to do so, it said deposited money must be played before it can be withdrawn. I had to request a refund. Customer service promised that if I did, I would still receive the bonus. I’ve spent hours talking to customer service, both to get a refund on my deposit, and to check on the bonus, which they have promised me each day for the last week, assuring me I am still 100% eligible per the terms and that it “should arrive later today.” The last person I spoke to said they will be reaching out via email. Avoid this app like the plague. They are trying to steal your money. They also willfully break the terms of their own agreements..Version: 1.3.2
✓ Don’t deposit money for this app..trust meThere is no way I’m not playing a computer half the time and there is no way for FanDuel to prove otherwise. Started out with $100 today and I’m down to $20 and I’ve only been playing $3 games. I’m breaking my personal records on scores on Wheel of Fortune, bowling, golf, and home run derby and I’m still losing. Losing by a few points. What’s worse is I’ll play three games in a row of the same game without an opponent and when an opponent finally does play, they don’t play against me in the order I played my games. So if I played really well the first game, that game will not be played first. Instead, some random “person” who scores less than my best game, but better than my other game will be matched up to my subpar game even though it wasn’t my first match. Sure, you’ll win at first… but not for long. My biggest issue is that I have NO IDEA if I’m actually matched up with a real person. Before you ever consider depositing money, please read honest reviews. Not the fake 5 star reviews, or the 1 star rants (sorta like mine). But the real reviews and people’s pain points of the game. They are pretty consistent. Maybe if you could see how your opponent got to their score, it would be more believable. But I seriously wouldn’t put any of your own money into this game..Version: 1.7.5
✓ Too LaggyI can ply on Wi-Fi. I can play on full bars of data. No matter which I choose to play on, it lags. Not all the time, but when you start doing good. Which is very laughable. I mean, why wouldn’t it start when you’re about to win some money? I can play the field goal mini game and be on a streak then out of nowhere, LAG. I’ve lost countless amounts of money when it does this. When it doesn’t lag, I can normally win but the gain doesn’t outweigh the loss over some dumb lagging..Version: 1.4.0
✓ Actual ScamLike everyone else here has explained, there’s no way to consistently win no matter how good you are. It’ll match you with higher scores and keep you guessing as to who you’re actually playing with. The fact that this is apparently legal is ridiculous, this is a civil suit waiting to happen and I’m here for it. The fact this app is rated high is also suspicious considering the vaste amount of 1 star reviews. EDIT: Look at these devs trying to save face replying to all the one star comments. Hilarious.Version: 1.3.2
✓ Rigged Money GrabThis obviously just a way for Fanduel to make money without actually paying anything out. The winnings are smaller than the prize pool between 2 players, as Fanduel takes a cut of every game. The more you win, (especially on games like Scrabble Cubes) the harder it will get, giving you entire sides of the cube that have no vowels and make it pretty impossible to make words let alone high scoring ones. In these instances it will also put you against a newer player that the game generates easier puzzles for to get them hooked in. They will get 700 points on what has to be a completely different puzzle, unless they know words made up of all “T”s and “V”s, beat you every time, and then presumably get the mess of consenants that you were getting and lose whatever they made while Fanduel makes a couple bucks. Don’t install this app unless you want to play for free or make $3 one time. You’re better off setting up a lemonade stand in your front yard..Version: 1.5.2
✓ Built to make sure you loseThey don’t “randomly match you up” with people. They wait til you submit your score then select if you win or lose by picking someone else’s score accordingly. They are forcing profit through fees since you don’t win 1:1 on your games by making sure you win/lose at a 50/50 rate so they can draw down your account. They need to investigate this. UPDATE : ever since posting this review I have specifically only matched up with people who double my score. Seems like they’re vindictive against people who expose the truth. This app is a scam.Version: 1.0.2
✓ Algorithm RIGGED against you.You are totally matched based on the points you score in that specific contest, NOT your overall skill level. There’s a difference. You can wait for hours while the contest says “waiting for an opponent”, most of the time after putting up a high score. But when you put up a way lower score than what you usually do, you get matched up right away, to someone who averages way lower than you, and most of the time they end up barely winning against you. It’s like they want to encourage that other player to keep playing, to your benefit. Fanduel will say they have no interest in your games, and don’t have any vested interest in which way the contest goes (they def. get their money’s worth) but the way the algorithm is rigged, they don’t need to worry about you making a profit. And God-forbid your game glitches, and charge you extra entry fees, and you go to Fanduel Support with clear proof that it did, and they don’t give you your money back. Oh, I’m waiting for the response to this review. “I’m sorry that this happened you, message our support team with your concerns and we’ll look more into it”. - sure..Version: 1.3.2
✓ Poor customer service!!!!I love playing the scrabble game on the app. I often play if for hours on end. I play the cash games and have periodically deposited money. I have a HUGE PROBLEM with the game freezing on and off and taking my money. Every time I contact customer service about this I am treated like I am stealing money from them! Clearly they can see a zero score means something went wrong with the game. It is up to me to prove that the game froze and I lost my money! It’s ridiculous to be treated that way!!!.Version: 1.7.2
✓ Fun up to a pointUodate: Customer service takes on average about a week to respond, and has been zero help when they do. My questions are either unanswered, or answered in an incredibly vague manner. Every live support agent gives the same answer about “not having the tools needed to correct the issue,” and that someone will “reach out via email ‘shortly’ “ I enjoyed this app for a while, but for some days now I am no longer getting matched with opponents, and my entry fee repeatedly is getting canceled and returned to me, I’ve contacted support multiple times with no success. I’ll definitely update this review once the issue gets resolved, because when it was working it was fun.Version: 1.2.0
✓ Actual ScamI have been playing this game for a few weeks and the games are generally fun and easy to play. I agree with other reviews stating that the scores of the other players are sketchy and difficult to verify that you are actually getting a fair matchup against a real person. My biggest issue, however, is that this game is actively changing my score on the football mini game. Twice on cash games I got a score of over 10,000 and when returned to the main screen, my score is listed as lower than 5000. Whether this is a mistake or on purpose, FanDuel is stealing people’s money on a scam. And when I go to seek support, it says I’m “99+” place in line. Do not play this game, do not use other FanDuel products..Version: 1.1.2
✓ Not LegitI have been using this app for a few weeks. You start playing and win. Then once you get good at the games, score high and keep playing, it gets sketchy. There’s been multiple games where I score really high, an opponent says “playing” and then the opponent disappears and a new one is chosen, then I lose. I thought that it would be a legitimate game coming from FanDuel, but it’s just like Pocket7Games and all the other “skill for cash” games. There’s also been multiple instances where the game crashes on the loading screen and then you lose the wager without even getting to play. Very disappointing, they just want you to keep depositing. The house always wins, unfortunately..Version: 1.3.0
✓ Blatantly RiggedSo funny. As soon as you get low on money, you start losing by 1 or 2 points. They always find a way to get your money back. You’ll win a few and get up, and then all the sudden you are losing by one or 2. Was down to my last game in a time based game. I go to end the game, the game freezes for 10 seconds and I lose by 1. They have no shame with this. An admin will respond and say they’re skill bases match ups. It’s clear that’s false. This is flat out FRAUD.Version: 1.7.2
✓ SCAMMERS! DO NOT DOWNLOAD! GLITCHY APP!Horrible betting app and regret ever downloading it. Lost lots of money because of the glitches in the middle of the games and even before it even starts sometimes it just takes the initial bet and doesn’t allow you to play. Contacted customer service and they blamed my phone for the glitches which by the way I have no issues with any other apps and have the iPhone 14 pro with a bunch of storage. I even showed them proof of the glitch and they still denied it. They say they put you against players of the same level but that’s a lie. This is not fair matchmaking and I even feel like they are bots. Do not download..Version: 1.3.2
✓ Predatory and very deceptiveIt’s very apparent that FD manipulates the outcomes by pairing you with a higher or lower score. For instance, I played several cash games and was performing around my average. I was losing but the scores were within reason comparatively. I then have an exceptionally above-average game and guess what, I still lose. This time the scores were nowhere close to the previous games. Long story short, it’s a scam and should be avoided. Save yourself the headache and frustration. Between the incredibly ridiculous rake of about 20% and FanDuel manipulating outcomes, you will lose every time. I wanted to like this app, but it’s clearly a scam and shouldn’t be allowed to operate as its predatory and deceptive..Version: 1.0.4
✓ Suspicious win/loss rate - avoid this appConvinced FanDuel is using bots to keep your scores down or they pair you with people who are always slightly better than you to keep you from making any money from this app. Anytime I go on a run and make 5 or more dollars, I’ll instantly drop 5 or more dollars. After reading everyone’s comments it seems pretty clear they’re doing something fishy. The number of people who are constantly getting perfect games on golf is really suspicious. I’ll only be logging in to collect the promo cash then bounce. Not worth putting any money into this especially when they don’t disclose their algorithm. Shady practices..Version: 1.6.0
✓ You won’t ever winThey say it’s skill based and assure you that it’s fair - then why do I lose to people over and over by scores way higher than any score I ever got. I can’t even verify that it’s correct because you cannot see anything your opponent does. Most people will never win with this app it is fun to play the games though. Additionally the rake is crazy high. What stops them from reserving a score close to yours and then letting one win one Tim then the next win the second time. If you win half the games the rake just keeps dwindling both parties money until once again you are adding funds. Also with the skill match I’m guessing I’m never lowered in skill because I have had some tough boggle boards and gotten lower scores but opponents scores seem so high. One final thing the app says it’s rated 4.8 out of five but when you scroll through the reviews there are way more one star reviews then five star reviews what’s up with that.Version: 1.7.2
✓ ScamThis app would be amazing if the matchmaking wasn’t so sketchy. I’m ok with the rake even though it’s a little high, and even the adjustment of the matchmaking based on your skill level. My problem is that the person you play doesn’t start at the same time, and I have noticed this many times. I even quit a game 1 second after it started and the other player magically already has a score. When I get a very high score, it always takes longer to find another player because they are waiting to find a score than can rival my higher than average score. I am not sure how a lawsuit isn’t in the works, especially due to the fact that money is involved with the app and it’s not fair to players.Version: 1.4.2
✓ THEY decide who winsThis app is a scam. They decide who wins after the match. I had .60 cents in my account and needed to play 10 paid games to receive a $4 bonus. I won 10 straight .60 games and got the bonus then lost 15 straight, most by a few points no matter what game. They match you based on your final scores, not based on pre match. So you will never go on a huge streak playing big money games, it’s up to them. You score 10 they find someone who scored 11. It’s a joke..Version: 1.1.2
✓ AvoidNothing but a scam! Glitches accrue when playing in games! Contacted support… nothing but a complete waste of time! Told that there was nothing they could do and was completely rude. This is way I stick with DraftKings…they take care of there customers. My suggestion is to delete all FanDuel accounts. Update…. I talk how there support is terrible and what’s the response? Please contact our support team? Why?! Are you going to return my money that was stolen?.Version: 1.6.0
✓ ScamYou can queue for a game, find an opponent, and beat them, then you win money. However, if you win a few in a row, you won’t be queued against someone immediately, they wait for you to be done so they can give you an opponent who has already played and gotten a better score than you so you lose the money you just more rightfully won, making this the most “Vegas” app ever. At least in the other FanDuel apps the competition is set in place before the game happens so there is no setting you up to lose guaranteed like this app..Version: 1.6.0
✓ Complete FraudAs others have pointed out, this app screams of fraudulent schemes. During free games, my trial is constantly scored second with immediate results of the competition. Add a wager amount, all of a sudden I’m always the first participant with a score before the competition is settled. Now why would that be? Makes you wonder how the competition is paired? Is a free play participant being matched with a wagered participant, thereby FanDuel collecting the funds when the free play individual wins? I sure wish I could see my records broken down by game and wager amount, but that would be too telling - winning percentage of free games astronomically better than wagered games. To back it up, interesting fact that I played the same person 4 times within 15 minutes: - $0 Game: I won by a landslide - $3 Game: opponent won by a landslide - $0.60 Game: opponent won by a landslide - $0 Game: I won by a landslide I’m sure FraudDuel will explain it’s all random algorithms but players beware - too many commonalities to believe it’s anything but a scheme..Version: 1.1.3
✓ Worst app ever createdI don’t even do reviews for games I usually just give them 5 stars even if I dislike the game but this app is the worst app ever created. I downloaded it because a couple of my buddies got it but never played it yet so I wanted to give it a shot. I got the free money on the game to start off and when your playing online there is no way you can win I literally played the puzzle game and tried to shuffle my pieces it literally gave me the exact stuff I already had and forces you to end the game with however many points you have left. Worst app ever!.Version: 1.2.1
✓ Why offer me bonus money if I can’t use it in my stateThey gave me bonus money that I can’t use on cash games because my state doesn’t allow it yet I live in a gambling state which doesn’t make sense to me. My FanDuel account is linked with Faceoff so why I can’t transfer it into my regular account through FanDuel Sportsbook & Casino account. I contacted customer service about how I can’t use it the agent said they will get rid of but never did it’s just sitting in my faceoff account I’m very dissapointing this app is pointless you better off using FanDuel Sportsbook and casino..Version: 1.7.5
✓ Game is riggedFrom playing on other sites and in casinos this is the worst of all sites. They say they match you up against someone of your skill level. They don’t say how they determine that. It has showed me playing against one opponent then it switches to another player who wins. They don’t tell you if your playing the same puzzle as the other player. When you play the $20 game the puzzles set you up to lose then you play against a nameless player who scores a lot of points. Game is rigged. I think it will come out eventually from what I read.Version: 1.1.1
✓ 100 percent not legitI find it very difficult to believe I am playing against a real opponent considering that you are not playing at the same time. You can win 7 times in a row putting up high numbers (winnable scores) then all of a sudden somebody scores 40 percent higher than you. You can’t even see the replays of there games to see the moves they made to get such monstrous scores. So how do you know it’s legit. It is impossible to be profitable and your better off just playing the free head to head version. Expect massive win streaks and even more massive losing streaks.Version: 1.7.3
✓ Fun but…Games are fun but it is very obviously rigged. Don’t waste your money trying to win anything here. You’ll win a few and then after a game it will tell you it is “waiting to fill” or “opponent still playing” then you get absolutely dog walked. Very suspicious…. Other than that it is a fun way to get your competitive juices flowing in your down time..Version: 1.7.2
✓ Same experience as everyone else.My average seems to only go up with time, even when having multiple bad games in a row, my average could be for example 3600 points but the opponent I was consistently being matched up with averaged 4000 or higher, the skill based matchmaking really isn’t skill based if I’m consistently being pitted against a player with significantly higher averages than me. Game is fun if you want to play for free and not wager any $. After that though you’re just going to end up frustrated and broke..Version: 1.3.1
✓ TerribleOnly lets you play for free. Once you try to play for money it says “your location couldn’t be verified” then gives instructions on how to enable location services. Precise Location is on for this app and it still doesn’t work..Version: 1.0.3
✓ Nothing random about itFanduel Faceoff is a rip off just like the rest of these apps out there. Just like everyone else has stated, you can win 10 low dollar matches in a row, then as soon as you bet a higher amount you will lose it all. Not to mention you have to win 3-4 matches and if you lose a single match all of that profit is wiped out. Fan duel takes an insane percentage off the total from you. I would love to meet someone in real life that's actually made thousands off this. Not a paid actor.Version: 1.7.2
✓ Games are fine, Support is nonexistentI’ve had issues with deposit bonuses and promos and the support is awful. I can’t get through to anyone because they require codes sent via email but the emails contain no codes! The games are fine, but a 25% vig is pretty ridiculous such that the odds of winning anything at too stacked against you. Hopefully a competitor like DK will improve upon this good concept..Version: 1.1.1
✓ Intermittent Reinforcement99% of players will never profit anything in the long run playing these games. You can win 10 games in a row and then immediately miraculously lose 11 games in a row, win 4 out of 5 and then lose 7 in row. Typical intermittent reinforcement scam that has been used by slot machines in casinos forever but unfortunately there is no chance of hitting a jackpot on this app and they take a 33% rake for your participation in their highly profitable con job. Overall I have won 1200 games total and I have lost 1350. I know several people with skill levels higher and lower than me that have this exact same win loss ratio. The app Skillz offers cash games with multiple gaming apps as well with this same type of intermittent reinforcement matchmaking algorithm but AT LEAST THE GAMES ON SKILLZ OFFER REPLAY VIDEOS OF YOUR OPPONENTS MATCHES!! FANDUEL HAS 100x MORE MONEY THAN SKILLZ THEY COULD EASILY PROVIDE A REPLAY VIDEO OF YOUR OPPENENTS MATCH, THE FACT THAT THEY DONT IS UNBELIEVABLE! It’s impossible to determine whether fanduel is using bots but im sure there’s a widely unknown reason why this app is illegal in over 20 states..Version: 1.6.0
✓ Fun but FrustratingI absolutely love being able to wager a little over a fun mini phone game. My issues with this rely heavily on the matchmaking. There are far too many times where it feels like no matter how well I do, I’m going to lose to a pre determined matchup. I play the same 4 people day in day out as my average is amongst the higher tiers. Namely, “tyschmidt” who I pray is not the real Ty Schmidt cuz why would he want my 60 cents? Anyways, the performance of the app will randomly go down the drain as well in the middle of a paid game. If I’m lining up a shot and activate a power up like 2x, the game will drop frame rates TERRIBLY and make the game impossible to play as it’s entirely timing based. So this needs a performance fix desperately and a rework to the SBMM (skill based matchmaking)..Version: 1.1.1
✓ ThievesThis game is ran by criminals who just take your money. The game some how gets glitchy at exactly the right time and when you chat in to support they blame you and say it’s your internet or your device. Their reps are clueless and can’t help you, all they do is say I have sent this to the team for review. I’m pretty sure they just take random scores from others games and match them so you lose more than you win. Show me one person who has profited from this game!! You’d think since you’re not playing against the house there should be some who profit, but find me one just one and I will be shocked !!.Version: 1.6.0
✓ ScamYou do not play another player. You play a cpu, you will win 2 out of like 10. Then when you win they compare your score to another player but they will find they highest score so they can take your money. My biggest issue is with the game plays as it begins to glitch and cause they game to give you a lower score rather the free version. Game wont performance doesn’t match play. (Perfectly time throws coming out overthrown or hits being way harder than the game determined you did. I noticed when I began to win. They make it where it is impossible to win. If you out play the computer they just line you up with the highest scored player no matter how long it takes to set you up with a match like it’s delayed until a score can beat you. I had some where I’m waiting 30 mins for a matched player. Then just to see you barley lost . Again. Insanity.Version: 1.7.2
✓ They should be suedDo not waster your money. They give you a few wins as a beginner to draw you in. Then keep matching you against the same “person” over and over who literally averages hundreds of points more than you. Even if you have a miraculous high scoring game it doesn’t matter. Theses crooks just put you against a “player” who has already scored more. Such a scam. Then when you contact them, they tell you their match making is supposed to make it fair for everyone. Meanwhile the same guy beat me 5 games in a row and when i finally put up a number higher then his casual average they switch the opponent to someone who has already won..Version: 1.1.3
🙂 FanDuel Faceoff Positive Reviews
FanDuel Faceoff works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact FanDuel Faceoff.
⛔ FanDuel Faceoff Problems
