Westdale Living Negative Reviews

Westdale Living App Complaints & User Negative Comments 2024

Westdale Living app received 11 complaints, negative comments and reviews by users. Have you ever had a bad experience using Westdale Living? Can you share your negative thoughts about westdale living?

Westdale Living for Negative User Reviews

✓ Kinda a messI think the app roll out was pretty bad, and it reduces ability for those needing to pay in split payments an option to do so. The service fee is a scam. There’s no itemized list of fees anymore so that is just annoying. It seems like the UI was programmed very quickly and they just wanted to roll out a trashy app to promote they are “modern”. We still have old appliances and popcorn ceilings but this apartment complex company built an app. New roll outs require processes, and those processes are ineffective and create a lot of stress on the folks that work in the offices but hey look we have an app haaaa..TeaguerrVersion: 14.6.0

✓ Payment OptionI used to be able to make partial payments from more than one card to complete my monthly payments. Now, I can’t and it’s an inconvenience when I have my funds spread over multiple cards. When I’m paying by credit cards, money orders are no option and transferring the funds isn’t always easy. Bring back the access to spread payments with more than one card. Pleeeeaaassseee..QqjjbbVersion: 14.6.0

✓ Still waiting for checking account verificationMy information for my checking account has been uploaded for. MONTHS and it’s still saying it needs to be verified. Meanwhile I am being charged for using my debit card..DebbreaksitdownVersion: 14.6.0

✓ The app is glitchy and made me lateI wish I could put screenshots and pictures here. The balance had said $0 for the longest. I got a notice from the office on my door saying I’m 3 days late. Today is the 6th, it’s due in the 3rd and was paid on the 1st. I noticed a credit literally yesterday for the exact amount of rent. I knew there was no promotion for free rent going on so I tried to reach out. Heard nothing, thought nothing else of it until I see the letter. I’m being charged a few hundred dollars extra and it’s with a 3 day notice. Mind you none of the numbers match from the app or the letter. Enjoy if you like fees after doing your part to avoid them. They will tell you to use your bank to pay to avoid a fee then when it doesn’t work you’ll be charged hundreds more. Insane..FfyhhbvxsssssVersion: 16.8.0

✓ Bonaventura apartmentsThese are nice apartments and quite to live in I loved that they are located in the middle of everything from ft worth to Dallas, but maintenance is a slow turtle and don’t put your 30 day notice because then all you get are attitudes haha.8176578882Version: 14.6.0

✓ App reviewApp will not allow me to setup bank checking so I have to continue to pay service fee. I confirmed this is not an issue with my bank. And it will not let me do apple pay yet I use Apple Pay for everything else. Hate this app as it is making me pay a service fee each month because it does not allow me to pay any other way.Christian2580Version: 16.8.0

✓ Pending acct verificationHaving an app to make your payment and maintenance all in one is great. The problem is when the no fee option to pay using your bank account is still pending verification while debit card transaction needs no verification but has a fee..Jgarza52Version: 14.6.0

✓ This apartment building is nastyFor anyone that is thinking about moving here DONT DO IT!!! They are infested wit bed bugs nd roaches here!! U will see your neighbors having to put their furniture out every other day so you know it’s real. They will harass you from the office. I’ve had to call the cops on the people the upper management. I’ve had to contact multiple times, and had no satisfaction. I’ve lived in multiple apartments, and I’ve never had such an negative experience in my life the way I have since I’ve been here. I have my type of person that is always paid their bills on time so that’s not the issue. The issue is that this place is just completely disgusting..Mel🤍🕸️🪐Version: 16.8.0

✓ FeesI’ve lived in this apartment complex for seven years. And every year my rent goes up and it really makes me angry that when I pay on this app that you charge me extra fees, I mean you guys can’t even get all the drug dealers out of this apartment complex. We’ve had someone shot in their vehicle. There’s littering all over the place and frankly I’m tired of it. With the high cost of living and inflation, your corporate partners don’t give a crap about the residents or about those of us that are struggling to make ends meet. That had to cancel their health insurance just to be able to pay the rent. That is all!.Asr1255Version: 16.8.0

✓ System NEEDS updatingThere should be a way to see what what you are paying:rent is this much, water is this much, trash is this much, making the total this much. (An itemized list of the charges). There should also be a way to save or print a receipt of what you have paid. EVERY time I go to pay my rent I have additional charges I have no idea why or what it is for. I work late & by the time I am done with work, the office is closed making it difficult to know what I should be paying. Also because I get paid bi-weekly, I try to pay my rent early however the system only puts what I owe on the date it is due. There should be a way for the system to generate my bill BEFORE the due date to ensure I am paying the appropriate amount. I typically pay more than what my rent is to have a little “cushion” but so far it has NEVER been the correct amount no matter how much extra I over pay. It is ridiculously hard to budget money this way!!!!.Trying to pay earlyVersion: 14.6.0

✓ Westfalen Living AppThe app is convenient to use and fairly simple the downside for me is when paying your rent It was stated through the apartment email prices for various payment types either the price list wasn't accurate or they are taxing the price stated and not informing you of the plus tax that will be added to there price list. I feel the customer should be completely informed when using an app when making a purchase or payment. 😊.MaddHatter12Version: 14.6.0

Westdale Living works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Westdale Living.