4.6
4.64905 star

Total 51 Negative Reviews

Fooducate: Nutrition Coach App Complaints & User Negative Comments 2024

Fooducate: Nutrition Coach app received 51 complaints, negative comments and reviews by users. Have you ever had a bad experience using Fooducate: Nutrition Coach? Can you share your negative thoughts about fooducate: nutrition coach?

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Fooducate: Nutrition Coach for Negative User Reviews

Lots of potential - high in priceThis has an incredible amount of potential that's probably why they can charge such a high price. For someone who's looking to just count calories this is for you! Easy to track what your eating. You can scan bar codes for items to make it quicker to input. I want to just count my protein but it would cost $8 a month or a 1 time cost of $100. Feels excessive to me..Version: 4.86

Too complicatedJust want an app to track nutritional iron. Asks too much information to just get to addition of food. Deleting app to find user friendly one..Version: 6.48

Mixed feelingsOnly been using the app a month or so. Bought the annual subscription which is a good deal. I like how the app works and the database seems extensive. It’s easy enough to use and I have been tracking food carefully. It has made me make better choices. However - I haven’t seen any weight loss this first month. Despite tracking carefully to the ~2k calories that it indicates, and doing daily light exercise (stationary bike) - the pounds will go down 1 day and back up the next. I am scanning and measuring the food out too. Perhaps it’s my age because I have no health conditions. The daily calorie limit does seem to be slowly tapering down in the app now. I assume that’s a feature that will allow me to finally start losing - but the lack of support and info doesn’t make it easy to figure out. I have emailed the support mailbox but the responses are slow to come. Been waiting 3 plus days now for my last question to be answered. It’s only my second email to them. Is there some sort of FAQ that explains how this all works and what to expect? I looked at the community forum section but it’s not intuitive to me. Lots of food pics is what I see there. Is there a place to post questions and get responses from other users? Still hopeful but a little bit disappointed as well overall..Version: 6.84

Respectfully... poorI downloaded this primarily for the scanning feature. Sadly after 15 mins of scanning products in my kitchen it hadn't "matched" a single one and prompts users to send in the barcode and nutrition info. Do the hard work yourselves and don't expect your userbase to do the legwork building your database..Version: 4.92

Awfully small databaseThe concept is great which is why I ended up buying a one year membership but you either have to cook all your meals (which I often do on weekdays) or buy a meal at a very unhealthy store like McDonalds or taco bell or a packaged frozen dinner (which is very unhealthy and they acknowledge it too) for them to figure out your calorie intake. There is no middle ground. I went out to a Mexican place for lunch today as it’s the weekend and shared a plate of nachos with my friend but there’s no way of estimating my calorie consumption unless I know the portion size of each ingredient unless I am willing to go eat at tacobell. Their grocery list is also very small, most of the healthier brands don’t appear on their database. So I would have to either type in my calorie intake manually or buy a mass produced alternative listed in their database, neither of which sounds appealing to me. If you expect me to use the app everyday for a long time, you should make it super easy to add my consumption and estimate my calorie intake. I am just a week in to my membership and I already regret my purchase..Version: 6.12

Not for CanadaNo product for Canadian. It takes on long time to get infos from the team. Otherwise, it’s a very good apps and good idea!.Version: 5.24

Basically just annoyingFirst- it only gives you three units of measurement to log things. For example you can log a whole onion (in NLEA serving size, whatever that is) or you can log it by gram or ounce. Not bad even though a bit ridiculous. But then there's things (i.e. Sriracha sauce) that you can log by TBSP g or oz... But what if I consumed 1/8 of TEASPOON? I find myself doing a lot of conversions on the side just to log. Second- there is interface kind of stuff that really grind my gears. After you hit "done" when logging a food a banner pops up that it was successful and that banner blocks the back button. You have to wait for the banner to go away to go back to the search page to log another food. Not to mention changing one thing on your diet profile (i.e. keto to Mediterranean) it changes EVERYTHING... Your macros being the most annoying. Then there's the part when you click for details on your breakdown and go back it goes back to the top of the page. So if I want to see what foods had the most potassium today (which is at the very bottom of the breakdown) then I click "back" it goes right back up to calories. I do like the rating system for this. It seems more stringent than others' ratings. However I wish I had not paid for this app as it's too annoying to use..Version: 6.90

Long time userLoved this app when I started using nearly 8 years ago. 5 star loyal customer. Now, I have way to much food data that clutters up my “recent” foods with no way to delete them. I’ve asked, but still don’t know why users can’t delete foods from their data. The foods get sorted by snack, breakfast, lunch and dinner based on your meal times determined in your settings. However, it doesn’t take into consideration I might enter my breakfast meal long after I’ve had breakfast. For example, I hate the exact cereal I’ve eaten every day of my life for the last 20 years @ 5:30 am, but never entered into Fooducate until 10:30am. IF, I entered it at my breakfast time settings it would have been at the top of the list. However, since it wasn’t, and it rarely is, I literally scrolled thru 76 food items to get to a food I eat everyday. There were at least a dozen foods I passed I ate months ago for the first time and probably won’t eat again. No big deal? After awhile doing that countless times day after day searching & “scrolling” foods gets cumbersome, time consuming and very annoying knowing I have no control over the foods I see. I’ve looked for similar apps to try and jump ship, but so far I haven’t found anything. That’s not a ringing endorsement for Fooducate. I’m actively looking. It might be time to break up..Version: 6.48

Didn't workFirst of all it wouldn't let me put in my birthday so then I just went with what is said and when I started using the app and scanned things nothing came up. Do not get this app it doesn't work.Version: 4.98

Not goodIt doesn't recognize any barcodes in Canada ...:(.Version: 3.52

GarbageCan't test without signing up for an account. That means supplying your password. Why do I have to sign up for your junk email list before I even know how this app works??? Delete.Version: 4.60

Useless in CanadaScanned foods in my kitchen and nothing worked.Version: 6.36

Doing the work for them!!!I scanned about ten name brand things at Safeway and NONE came up!!! What is the point if literally nothing I scan comes up? It gave me the option to take three photos to help them add the item to their database which the first tole I obliged but after ten "that's not here, help us out!" I was over it. I downloaded this app to help me, and it doesn't help. Super bummed. I was excited about the concept..Version: 3.84

Doesn't workNothing in my house scans. Is this because you guys hate Canadians?.Version: 4.92

Utterly FrustratedI joined Fooducate Pro in June and quickly began to develop relationships within the Fooducate Community. I found it to be incredibly challenging, encouraging, and supportive. Then about 6 weeks ago I lost the ability to see the responses and replies to my posts and comments. The feature returned but I could no longer click on a response and have it open the post that it was made to. I reached out and Fooducate said they could not replicate the error on their end and they closed my case saying they are “aware of the issue with not only me but other users as well.” And that was it! I am frustrated and angry to be paying for the Pro Package and basically only enjoying what comes with Fooducate Free. The Community is what matters - PLEASE FIX THIS PROBLEM for myself and the others who have been basically cut off..Version: 7.13

CrashingIt keeps crashing whenever I try to scan a barcode or search up a food.Version: 4.98

The Food Database is LackingThe largest hinderance to the use of the app is that the food database, even when scanning is a fraction of other apps like My Fitness Pal. For instance I tried to scan eggs from a National grocery chain and it want me to upload photos and details. I tried to log food bought from whole foods and it does not exist in the Fooducate app. It literally takes me 5 minutes to log a meal and maybe 10 to log a recipe in my fitness pal and it takes 15 to log a meal in fooducate and a solid half hour for a new recipe. I tried to add herb baked chicken and fresh sage wasn’t a pre-existing option and the chicken thighs I was looking for was not included but these processed frozen one were, that makes no sense. They really need to invest in their food database. Without it, it makes the app kind of worthless..Version: 5.24

Food tracking needs more detailThe scanning via camera of foods is awesome, but this needs more details when it comes to food logging. For example, one can only log on a mobile device. The option to log on a desktop would make this process faster. Also, different serving units should be included. For example, one should be able to enter food as units of weight and volume, with both imperial and metric measurements. The amount of food consumed shouldn’t be required to be relative to service size. For example, I had 1/3 of a cup of oatmeal, but I was forced to say how many multiples of 1/4 cup that was. That’s a pain if you care about precision. Finally, the nutrition reports should also include vitamin and mineral reports. This could be particularly useful for vegetarians and others who need to be more vigilant about iron and other nutrients..Version: 5.22

Doesn't workSadly I've yet to be able to enter this app. I get hung up at login waiting for an account verification email that never arrives. Prior to this it kept routing in a circle on the set up.Version: 4.981

Falls short of what the description seemed to indicateI am not sure if I am using it right - but from what I can see which I paid for a year subscription for - only give you the macro nutrients and a few others - I was wanted a larger variety of nutrients - so that I can see exactly what nutrients (including all vitamins and minerals - also it does not seem to have a food diary - or place you can keep a record - nutridata gives me exactly what this app gives for free - plus more nutrients etc this is easier to punch in the food but you lose the full nutrients - I will keep using for a week to see if I am wrong - people wanting greater nutritional analysis and understanding of nutrition should check out nutridata.Version: 6.48

Crashes a lotEverything is really good except the app crashes a lot. It doesn't even load right now, it just crashes..Version: 4.98

They got too greedy for my tasteI have been using this app for years now mostly to check what food at grocery stores I buy, and it’s been a great help. BUT.. I am a retired individual on a fixed income and I simply can’t afford these $10 a month or $50 a year fees for a app when I get less than $650 a month in Social Security. All of these developers lately have been charging that much and more for apps and if I would pay what they want for each app that I need and would like to use I’d have to pay $10,000 a month or more & that makes no sense. I would give this app at 10 star rating, but now, with the greediness of the developers, I’m not even gonna give it a one star & if I could I’d give it a negative. I will miss using this app, but I will will miss the money more. Maybe someday when they become more reasonable or if they ever do again, I might re-up again, but not now. Adios.Version: 7.4

Good app, with some limitationsI like the overall feel and information delivered, but find it lacks some features and usability enhancements that would take it to the next level for me. - it would be great if it integrated with glucose meters to assist diabetics in managing their nutrition along with their blood sugar levels. - the food database is not complete and cumbersome to manage. - editing of user added products is not possible. - the main screen graphic should easily allow selection of Calories>Carbs>Sugar by a simple swipe rather than editing of tracker settings. More work needs to be done..Version: 7.9

BofNot worth it.Version: 6.68

QuestionComment puis-je avoir la version totalement en français?.Version: 7.8

Judgy and hard to useI was excited about the graphic and colorful interface and opportunity to track points and not just calories but this app does not deliver. The food database did not have most foods I wanted to enter—rarely a problem with My Fitness Pal. To track basic nutrients like fiber, you need to buy a subscription. Items are not logged properly (a donut was considered liquid). The food ratings are somewhat arbitrary and based on judgments made by the developers. For example, artificial sweeteners will give a food a bad rating because they are “controversial.” There is plenty of evidence that artificial sweeteners are safe, but even if it’s a matter of opinion, why is it included as a “bad” food for everyone? Some foods like canned and frozen vegetables also rank worse than their fresh counterparts, despite the fact that frozen often has more nutrients. One food I ate was reasonably high in sodium, but it was given a C rating because it contained “25% of daily sodium.” Well, it was my lunch and also 25% of the food I ate that day, so why is this a problem? I will go back to My Fitness Pal, which lets me track fiber, sodium, etc individually and without a moral judgment..Version: 7.0

TrialIt would be best to have either a 1-2 week trial of the premium features to see if it is worth it.Version: 6.72

BEWARE…. Resetting Password NOT an optionSo here’s what’s happening to me this very moment…. I bought into Fooducate in 2020 as a tool to assist me. At first it’s free… however to get certain functions and options… you pay. I paid for “life/forever” since it only made sense at the time. After using it… and then not using it…. I came back determined to make it work with a new plan. Workout/macro tracking mind you…. Well since I had paid … I tried resetting my password and that apparently is the problem! After two weeks of asking for a password reset… nada. I’ve been asked to, check all my boxes (spam/trash) every day…. NADA. Then was told that since I “unsubscribed “ from the numerous emails… that I now needed to get another email…?!?!?! I asked why and how? I still get emails… “haven’t seen you in awhile…” or “new diet…” I’m sorry, I’m not an IT guru but with technology as it is today, wouldn’t you think the creator of this app would be able to reset a darn account????? My fun factor has become disappointed… I did ask for a “let’s meet in the middle” refund. My Gen X thinking…. WOW! They still don’t make things like they use to… this applies across the board on anything! Note: the app itself if good, not great…. Always room for improvement. You $$ for levels of functionality… so choose wisely and make sure you keep that password written down somewhere!!.Version: 7.6

Great idea, useless in CanadaThis app is a fantastic idea. I downloaded it primarily because I wanted to see letter grades for foods in my supermarket. However, the database for Canadian UCP codes seems to be empty. You can't use the app AT ALL without either creating an account or logging in with Facebook or Google. I hate that. Sigh. Deleting..Version: 4.42

I really wanted to like this appI signed up for the 3 day free trial but was charged for the app even before the trial was finished. It’s already on my credit card! There are thing I do like about the app however, the scan feature barely ever works. I rarely eat any processed food. I home cook every thing I eat. Trying to input a food or recipe of my own is somewhat challenging. I add every ingredient and add the “grade” I think it is and it won’t save it. When I do manage to save one of my foods not listed in the database, it doesn’t show up under my foods. It’s possible that it’s just me and the learning curve to the app but it’s frustrating and 3 days just isn’t enough time to figure out if it’s worth the $. I have no problem with paying for an app that will work for me. The developers should be paid for their work. However, I need a little more time working with it to determine if it’s the right one for me AND it shouldn’t show up on my credit card BEFORE the trial is over! I’ve cancelled the app because of this. UPDATE: I received a response from the developer regarding the CC issue above, however I’ve gotten many free trial apps over the years via Apple and have never been charged immediately for a free trial. It’s always been after the trial has expired. Maybe it’s a new policy. If they fix the food addition issue and scan issues I’d would give it another try..Version: 7.7

MyfitnesspalIt doesn't connect to myfitnesspal, I use my fitnesspal every day and your app is not recognizing any food diary from myfitnesspal.Version: 4.981

Not for me.I can see how others would like this app; unfortunately it’s not for me, it just doesn’t jive with my health conditions and I dislike the UI. I paid for a yearly subscription out of the gate as I heard such great things. I’m hoping for a refund. How do I request one?.Version: 6.44

Pro version is uselessI decided to do the subscription because the concept sounded great. It lets you customize your health conditions on your profile and shows you a breakdown of the nutrients of the food you have eaten that day, but that’s as good as the pro version gets. Although you can customize your health conditions it does not change the recipes that it shows you to cater to those health conditions which is pointless. All of the recipes they show are entered in by the community and they just show the most recent or most popular they do not let you even customize it yourself to show what kind of recipes you want to see based on your diet. It all honestly looks kind of random and you have to spend forever searching for what you are looking for. Any other health app would be better..Version: 6.62

First time usingApp seems alright so far but definitely some frustrating issues. Currently using the free version and it is extremely basic. Not a lot of instruction on how to use or what the abbreviations stand for. As this is the first time I’ve ever tried to record my daily food intake this app so far is about as useful as logging food intake into notes app that comes preloaded on mobile phone. It’s also very frustrating due to constant interrupting inquiries about upgrading to the paid app which is expensive. Wanted to try it before buying it to ensure it’s worth the monthly payment. So far a slightly less than a mediocre rating and not worth the monthly price..Version: 5.22

Could be a great app but...1) doesn’t work offline! I spend a good portion of my time without connectivity, so would like to be able to make entries that would upload later (understanding that the food searches would not work) 2) “Foodpoints” sound like a good idea that was added as an afterthought. They are not listed with the foods and can only see a total for the day by hiding the calorie goal in the “Health Tracker”!! Please show them with the foods and display both (with the option to only show one) in the TODAY/YESTERDAY/Date view. WISHLIST • option of using 24 hour clock • sort food search in order of rating (show me the foods rated A first and D last).Version: 5.20

Fine App, Too Cumbersome to Find Food PointsThe app is great. I learn a lot about the food I’m eating. The only peeve I have is that it’s too cumbersome to get to the Food Points section of an item. For example, when adding to the tracker, you have to hit the search button, search for the food, click on “explanations,” lookup the points, then hit the add button. If you’re counting calories, you can go straight to the tracker and add food while seeing the calories per cup at the bottom of the item without all the extra steps. It would be great if you could choose to see the food points quickly at the bottom of those entries as well. You also can’t see your food points when you look at your food log in review for the day. You can see all your calorie totals, but nothing for the food points..Version: 6.12

Not what I neededI was looking for a free app to tell me my carbohydrate and protein and fat intake in grams alongside my vit D/calcium and other vitamins and minerals. This required payment monthly..Version: 6.41

Useless.None of the foods I tried to scan were in the database. MyFitnessPal is 1000% better. Deleted!.Version: 4.74

Non Canada friendlyCan’t sign up without using google or FB since it’s set up for Zipcode only. Very disappointing with so many USA based apps. Wake up developers !!! There is more to the world than the USA.Version: 5.16

Not happyI paid for the yearly subscription as it seemed to be for me. I live in Canada and so far every food I have scanned is not in the database. I tried a very popular and free competing app and it has all the foods I scanned. I cancelled my subscription but am stuck with it for one year and I will never use it. Not worth the money and not nearly as good as the free app..Version: 6.62

Like the website, hate the appI downloaded this app because I like the website. But the app immediately began prompting me for personal information. Height, weight, age, etc. I did not fill in any of the information. I clicked on the word “skip.“ Even though I clicked on “skip,” it still filled in personal information for me that it obtained somewhere ***without my permission.*** The information was accurate and appeared to be coming from the Apple Health app even though I had ***not granted this app access to the Health app.*** I then discovered I was forced to create an account just to view nutritional information on foods. I decided to immediately stop using the app. I guess the developers felt like although they had a good thing going with their website, why not use their app to collect as much personal data as possible, even for people who have no intention of using the app to track calories..Version: 6.58

Needs to take into account different goals besides weight lossSigh. This app is...just not what I wanted. I need to gain weight, and while I love some of the metrics it provides if you want to gain weight there is nothing to help you in the app with this goal. Instead you have to more or less figure it out yourself. This app, unfortunately, is no help to those of us who want to gain weight, and as a result is part of a one-size fits all approach to diet and health, which is that losing weight equals health, which, as an eating disorder survivor, I can tell you is not true. It seems like it would be an easy fix to include other folks here to be more inclusive and I thought maybe I could get that if I purchased the premium features, but for now I’m just really disappointed that I bought the premium version, and hope that the developers will respond before my subscription is up. Ugh..Version: 6.26

Not user friendlyI find this app not user friendly at all. I can’t even figure out how to add foods. And after seeing other reviews I realize it won’t be useful in Canada even if I do figure it out so I’ll delete this app and find another.Version: 6.56

Hardly a free appBarely functional without "premium features".Version: 5.30

Disappointed with where the app is goingI’ve been a dedicated user of this app for many years and now I’m shopping for another. I have been very active in providing feedback about bugs to the development team and they used to be great at addressing them. Since they started pushing the premium version, the level of support dropped. Bugs and poor interface functionality no longer get addressed. I had a trial of the premium version and when I submitted feedback about an issue I had found, they used a bot to give me a canned response dismissing my feedback. Now the latest blow is that they suddenly without a warning made the message board accessible only to paid users. After so many years, I’ll be leaving soon. Very disappointing.Version: 7.11

MeRubbish don't get this app as found to not work as every barcode of a product don't seem to be on it's data pace.Version: 0

Good, and getting better all the time.(Adding to my original review- this is a great ap and better as more workable now less touches needed to use it. I wish you didn't have to pay so much for the additional features but yes, they need to make money. )This is a great application for identifying and comparing the healthiness of foods. I dont go grocery shopping without it. The new version is a pain because now it is trying to track my meals and be a diet app too; don't need that. Also it is too many taps to go from scanning one item to the next. It used to be easy to go from item to item in the store or the pantry scanning and learning. Now I have to backtrack to get to the scanning screen. The information is good however..Version: 5.02

Not too helpfulApp is a great idea but not helpful if you’re trying to gain weight, all of the cool features are all about targeting weight loss..Version: 6.14

Starting out and will be betterI think with more people entering data this app will get better and better with time..Version: 4.40

Good structure but very bare bonesThis app has one of the most comprehensive food rating system along with a really wide variety of foods which I really like about it, but other than that it’s features are limited. I wish you were able to track steps like you could on the app I was using before this because most of my exercise I get from walking and it’s hard to do the math for how many calories I’ve burned without knowing. Additionally it’s super frustrating that the main measurement used in logging food is ounces. If I measure myself out a half a cup of carrots I have no clue how many ounces that is because I don’t have a food scale! Because of this I have to go back and forth between different apps to get the basic features I need but keep the insight that this app gives which could honestly be easily solved by just adding more features. I look forward to the day I can give this 5 stars!.Version: 6.30

Need an accountI should not be required to sign up if I just want to look up information..Version: 5.16


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