- 52.7LEGITIMACY SCORE
- 55.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Fidelity Charitable App Complaints & User Negative Comments 2024
Fidelity Charitable app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using Fidelity Charitable? Can you share your negative thoughts about fidelity charitable?
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Fidelity Charitable for Negative User Reviews
✓ Same problem with loginThis is a great tool and I hate to give a poor review, but unfortunately the app is unusable..Version: 4.2
✓ Add functions pleaseGood app but please add Touch ID support and ability to grant from a specific fund like you are able to do online..Version: 2.0
✓ Can't log inStopped working with latest upgrade. No time for QA?.Version: 1.0.0027
✓ Can’t log inFirst time trying to use this app, it tells me that FaceID isn’t working and to enter my login info manually, which is what I had been doing. I’ll be interested to actually use this app if I ever get logged in..Version: 3.2
✓ Update lost my passwordI don’t like to remember a thousand of passwords so I saved password for this app. But when it does software update, it loses my password and requires me to re-enter the password to use it. I say forget it and remove it from my iPhone. It is useless..Version: 3.0
✓ App no longer workingI have used this app for years but now I can’t even log in let alone use faceID. Please fix!.Version: 3.2
✓ App crashingVersion 2.3 crashes after touchID login on iOS 10.3.1.Version: 2.3
✓ CrashesCan't get past login screen; crashes immediately..Version: 1.8
✓ LousyThis app is so poorly built. It’s constantly forgets who I am. It’s next to impossible to sign in using my finger print. If the organization wasn’t so good, I’d look elsewhere. The computer login is way better..Version: 2.9
✓ Current version crashesEach time I try to schedule a gift, the app will crash..Version: 4.1
✓ Does not workCan not parse label, error:-1. Something like that. Completely unprofessional. Version 3.0 on iPhone 10..Version: 3.0
✓ Broken loginCome on… get it together. This is financial services you can’t have a broken login flow!.Version: 3.2
✓ Not able to log inBad app! Stopped working!.Version: 3.2
✓ App crashesHave it installed on two separate iPhone devices both with latest iOS. App won't consistently load and when it does it crashes after login attempt..Version: 1.8
✓ App HangsThe app always hangs on the User Agreement page and is unusable. Reinstalling doesn’t help..Version: 3.0
✓ Touch ID brokenThis used to be a great app until I moved to new phone. Not sure if it’s iOS12 or IPhone XS Max - when I enter userID and password to enable touchID/FaceID, the app crashes I can still login by using password. But cannot use touchID/FaceID anymore 😩 My previous review: I was able to download and enable Touch ID and look at the balance, search for charities etc. I have not yet attempted to send money to the charity, will do shortly. So far I was able to find almost all of the charities I regularly donate. So far so good..Version: 2.5
✓ Can't log inIt keeps changing my user ID and the keyboard will not disappear. Deleting it..Version: 1.0.0027
✓ Not ready for prime time - avoidAs a Fidelity customer, I'm disappointed in the quality of this app. I couldn't get past the User Agreement section without the app crashing. Usually Fidelity is so much better with technology, but not here. Something was missed. Avoid this app for now..Version: 1.0.0027
✓ Almost....App is limited in how you can only make distributions and not contribute to your account. However, there is a major bug. When I try to schedule a future or recurring grant. The app freezes. The app works fine on grants sent "as soon as possible "..Version: 1.4
✓ Crashes constantlyThis app crashes everytine you try to set up a new grant. It’s kind of worthless for anything but viewing the account and existing grants..Version: 4.1
✓ App Stopped Working!Though my account is fine, when I use the app I get a log in error. Please fix the app. It’s been like this for over 2 months now!!.Version: 3.0
✓ BuggyThe app won't accept my user id and password..Version: 1.0.0027
✓ App doesn’t recognize login credentialsI can log in fine on my desktop browser, but the app doesn’t recognize my login credentials..Version: 3.0
✓ App errors out when retrieving accountsI have an iPhone 11 with iOS 15.0.1. When I launch the app it authenticates and then throws an error retrieving the accounts and quits the app. Can someone investigate? I’ve never had a problem before..Version: 3.0
✓ Crashing on loginApp loads to login page, but crashes when logging in..Version: 1.9
✓ Decent startI would like to see the ability to contribute to my account from the app..Version: 1.0
✓ App NOT WorkingWhen I try to use the app, it says to go to App Store to download latest version, but, when I do that, it says I have latest version and only thing at App Store is link to “Open” the app, but when I do that, it’s back to saying I need to download latest version. In other words, the app doesn’t work!.Version: 2.7
✓ Login issuesNot sure what happened but I can't login to the app. It won't let me type in my whole password. Consequently the app is useless as it is..Version: 2.0
✓ UselessApp blows up on login.Version: 1.9
✓ CrashesThe app crashes consistently upon loading. I tried rebooting my phone, and uninstalling and reinstalling the app and it still does not work. Disappointing..Version: 1.9
✓ Crashes on openWhen I try to open the app using TouchID, the app crashes every time. Please fix!!!!!!!!!!!!!!!!! Update 11/4/17: STILL crashes on open. Please fix!.Version: 2.3
✓ Touch ID enabling screen broken - FAIL!When you try to enable Touch ID, you’re obviously asked for your name and password first. But when you try to enter your password, the iPad’s on-screen keyboard blocks the password field so that you can’t see what you’re typing and you can’t access the field to copy a password from your password manager. Since the page is short, you can’t scroll down to see the password field, you’re just screwed. So, for me, it’s totally unusable - I’d give it zero stars if I could..Version: 2.4
✓ Login probAs others have mentioned, I keep getting error message when logging in. It’s been going on for the past 2-3 months. Please fix this problem..Version: 3.0
✓ Needs more workIt would be helpful to have the full website capability in the app, most importantly document manager (confirmations, statement and check images).Version: 3.0
🙂 Fidelity Charitable Positive Reviews
Fidelity Charitable works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Fidelity Charitable.
⛔ Fidelity Charitable Problems
