Castle Story™ App Negative ReviewsStorm8 Studios

Castle Story™ Negative Reviews

4.1
4.12289 star

Total 122 Negative Reviews

Castle Story™ App Complaints & User Negative Comments 2024

Castle Story™ app received 122 complaints, negative comments and reviews by users. Have you ever had a bad experience using Castle Story™? Can you share your negative thoughts about castle story™?

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Castle Story™ for Negative User Reviews

Castle StoryThis game was fun several years ago. Now I do not like the game due to the facts I do not get enough energy to complete any task listed. You have put items out there to complete but yet there are no ways to complete any of them due to no energy and so many hoops to jump through just to get a simple task complete. I also get a chance to receive free items each day yet I can only get like 1000 coins. How do you expect anyone to complete anything with minimal items received? I would not recommend this game to anyone. How nice it would be to go back in time and play this game when it was fun. I refuse to spend money just to be stuck out in the game and it cost me hundreds of dollars to have incomplete items in my game that I can not even put in storage to keep it from being a eye sore in the game. Bad game to try and recommend to anyone!!!.Version: 2.3.3

Fine but.....I like the game a lot but there should give more energy to play..not where you have to earn the energy or buy it....and I don’t like the tent you can take that away....to me it’s useless..I will not buy cabbages to get prizes.....also when I have purchased gems there have been a couple times that gems have gone missing and I have contacted support about it and they say I used it to example 80 gems for one gold nugget I WOULD NEVER SPEND 80gems on one piece...But I felt it was a waste of my time to argue with them so I let it go.....I also lost a huge amount of coins which I have no idea what happened to them...I had $79,400 when I went to bed that night and when I went into the game the next day I only had $23,400 and I have no idea what happened to my coins....Things like this are really FRUSTRATING...my main issue though is the energy they should give more energy and I have bought a couple things that will help with energy but it takes time......I feel like I sit and wait for my energy to replenish most of the day they should give 100 energy at a time so you feel like you are getting somewhere in the game..ESPECIALLY when you have things popping up and you have to battle them that use your energy and all you get back in return is maybe 2-3 energy....Version: 2.3.0

One of My Favorite Games but…I love this game. I’ve been playing it since it came out but it reset when I was signed out of my account so a few years ago, I had to start from scratch. That’s fine but everyone (from a few years ago!) is right. There’s so many flaws, including these stupid quests! You can only get so far then they stonewall you. At this very second, I’m on part 5 I think for this Goldilocks quest and I need to defeat two skunkupines but only one showed up. I keep battling the boars that show up but no skunkupine shows up; just another boar, which takes 8 energy. I barely have enough energy to do other things and I have 40 because I’m on level 48, I think. The point is, I’m thinking of deleting this game or at least not playing any quests. This isn’t the first time I’ve complained about the game and gotten nowhere. If you’re thinking of downloading, be forewarned..Version: 2.3.3

OkOnce i realized I'll never earn the goals and gave up trying, it is more enjoyable. I dislike the tasks because they are just the same thing over and over just increasing how many you need to do of a specific thing. When I give it my best effort, I still can't get the prize. NEVER HAVE! Plus the monsters! No matter what monsters I need to accomplish a goal, I get all the other ones! And I often have to tap something way too many times to get the requested item. So ignoring that and working toward expanding makes it more fun. Except the ones that require that new permit. I'll never expand those. So, it is my second favorite game because I ignore what is not fun..Version: 2.3.3

Trying hardI'm really trying to get into this game, but it's kinda hard to. It loads really slow, way toooo many challenges at the beginning with crazy time limits, half the time the extra rewards for watching a video you don't get because the video fails to load. Lots of bugs need to be worked out and I really don't like to a set limit of actions I can do, I just want to play a game in the small amount of time I have off and on during my day. Hope it gets better or I can't see my self keeping the game. Plus some of the challenges require you to buy things with gems, you usually have to buy those with real money because the amount of gems you need is such a large amount. The coin reward for watching a video, it says a thousand, you only get one coin. Getting required items for challenges, forget it, doesn't happen. Plan on spending real money to get any of the rewards..Version: 2.1

Enjoying the gameAn enjoyable game but don't like the tasks involving other games. Should be free to choose to do other games..Version: 2.3.0

Hardly Playable!!I've been playing this game a very loooong time (like 6yrs!!!) it used to be fun NOT anymore! You will NEVER have enough energy to collect all your items or complete quests! It's not like ppl have loads of time to play these games 24/7 (which you would have to be on this one all day every day to complete anything); So NEVER EVER having enough energy to collect all my animals, crops, flowers, buildings, fight monsters, grow aaand then cut down trees, crush rocks, make products (and collect them), upgrade buildings, advance the story, and then complete the new quests with even more unattainable requirements with unrealistic time limits, is absolutely completely FRUSTRATING IRRITATING AND AGGRAVATING!!! 😤😡 I'm at level 50 (top level u can get and top out at only 40 energy) and can't even finish these quests, can't even imagine if you were a new player. DO NOT pay for energy or gems the cost is outrageous and still not even worth it (won’t get you any further or closer to completing quests)! Let alone the gems it costs to get more energy in the store is absolutely ridiculous! Also, take into account, that I have 22 Alicorns and my 2 schools (completely upgraded) for extra energy and I still NEVER EVER EVER EVER have enough to accomplish what I need!! Ugh & Grrrrr, all the time! 😡😤😡😤😡 I'll change my rating when the developers decide to FINALLY make things more reasonable and attainable..Version: 2.1

The idea is goodThis game is expensive to play. Having reached a high level after 2 1/2 yrs of playing, there are no incentives or rewards in acknowledgements of score, points or rewards. Challenges that have been worked hard for are able to be purchased by new players at the market. The top level is 50! Have been on that now for 1 1/2 yrs approx. Only play if you have 'large pockets' filled with money..Version: 1.4.3

Patience is keyI love the game however some of the tasks are really hard to get items or to finish on time. I have been doing one task for a very long time now. I am determined to finish it but if someone who is not patient would of given up on playing the game..Version: 2.3.3

Been playing for over 8 years and now I can’t get inDespite opening tickets with support, I am unable to access my game. I’ve been playing for years. All I get was a message back saying “we are working on it”. I am not impressed. Fix this game before you start new quests. Received a reply that there has been an update. Still can’t get in. Fix it already..Version: 2.3.4

Recent updatesI love this game but since the update its been quite annoying. Game play is slow and keeps freezing or even shuting itself down causing me to lose progress i have made at times. I have lost a heap of gems due to the game freezing as im trying to do things, i try to do one thing and it ends up speeding up workshops costing me gems i didn't want to spend. Hope this gets fixed soon so i can continue playing because at this stage the game just annoys me :(.Version: 1.4

Love this gameI once lost my account when I switched phones. I was so upset because I had spent so much money on castle story and loved playing it. The support team was amazing and helped me get my account back. Anytime I have ever had an issue they have always been quick to respond and help me get my issue resolved. The most polite support I’ve ever dealt with. Update When are you going to update the game so the glitches stop? I loved this game but you can never finish timed quests and it glitches and takes away unlimited 10 minute play so you end up only getting half of what u should. You email support and they say nothing is wrong. They haven’t updated the game in 7 months. Do they even care about the game anymore?.Version: 2.3.6

Fun gameI’ve updated this review on September 5, 2022. They seem to finally have fixed the login issues for most longtime players about a week or so ago. I am still not giving it 4 or 5 stars because I’m waiting for a few more weeks to see if the issue is indeed fixed (especially when the next storybook-type event rolls out as it was one of the most problematic). The game is fun and challenging. Events sometimes don’t take into account that players have lives though. There is a good number of challenges and events. You can play without buying gems and coins..Version: 2.3.6

Fun game but...I like this game and it’s pretty fun. However one thing that really bugs me is sometimes it’s not responsive to my taps and I have to double tap which causes me to accidentally use the purple gems. Not very impressed by this and would like the developers to add in something asking you if you want to use the gems..Version: 2.3.0

Neighbors!!!!!One of the goals of the game is to get neighbors and visit them however you are only able to gift 3 neighbors a day,WHY! Level 16 and still hv that issue. Have played your other games n not had that issue. O well, like the game well enough with the issues I can see i will be abandoning my castle by level 22 ****gave it three stars cause I like some of the goals; honestly if I could give my neighbors gifts it would make it better for me and i would spend more money on gems.***** CAME BACK TO READ REVIEWS TO SEE IF THE DEVELOPERS CHECKING {not at all} Back years later still same problems and the developers ignore all comments, if you start playing this game know that you will not get all the parts to most special buildings and you lose energy and coins while game loads. The main reason I will not in game purchase!!!!!!.Version: 2.0

PotentialAwesome idea but I pulled out as way too expensive and too many glitches. Also too hard to achieve goals for so little reward. Needs more work but potential to be first rate..Version: 1.1.5

Disappointed just like everyone elseI’ve been playing this game for a long time also and just like everyone else states there is never enough energy to complete more than half of the tasks. Now, the latest glitch in the game is that you are in the middle of collecting something and the game times out on you and lose all the energy you had and half of what you’ve collected. Like someone else mentioned there needs to be an option or double tap to speed up an item. I don’t know how many times I’ve accidentally tapped on something and the next thing I know I’ve just spent my precious gems which I had no intention of. It seems that the only thing the developers want is to make money. Really tired of playing this game as it is..Version: 2.3.6

Fun gameIt’s a fun game, but one of the ads is a mostly naked woman in lingerie. My son was aloud to play until I saw the ad. Please address this! The game is rated for kids. The game ad is block puzzle jewel legend..Version: 2.3.2

Castle story.I really enjoy the game most of the time but this last story was to hard to complete and I didn’t. There is nothing left in market to buy with your crowns..Version: 2.3.6

Could be better could be worseLove this game except for the following: 1) You don’t get enough time to complete the tasks 2)It’s sometimes far too hard to work out where to get the items required for tasks 3)The gems you either pay hard cash for or work so hard to achieve sometimes randomly disappear & it is virtually impossible to contact anyone that can resolve it 🤷🏽‍♀️ Apart from all that it’s basically a good go to platform game if you like creating kingdoms etc.Version: 2.3.6

TOO MANY GLITCHES and inappropriate response from game supportWhen items disappear or wrong item exchanged, team lava does not care, there are numerous complaints against this company with consumer protection agencies. Items such as the gems disappear without buying items or speeding up and lost 141 gems and team lava doesn't care nor does it answer emails requesting what happens, just get generic email back and nothing happens telling you that they can't change because you benefited....what from disappearing items. Notified Storm8 have not heard back from them this time. Now popups are hijacking the game. You Can't leave popup, there is no way to escape and they are getting longer than 30 sec. These pop up ads hijack your device and lock it and you have to do a full shut down and restart. Things that you did just prior to shut down aren't done time is lost. Sarcastically storm 8 asks if you know how to time manage game...yes before ads hijacked the game. Don't the popups ad game réalisé that we won't down load theirs games because we fear there is no game support or worse than storm 8( oops are there worse support systems than storm8?) or crash the game and continue to hijack our device. Are you listen property bros, Klondike etc..Version: 2.3.2

Castle StoryI love playing this game HOWEVER; I find it takes too long to load, often I have to reset the game because, for example, if I harvest from say an apple tree, there are two little buckets over it an I have to clear my cash in order to have a true picture of what I have harvested. It is far too easy to spend gems unintentionally. There should be a pop up which asks it I really want to spend the gems. Finally and most the most annoying is that especially when playing a time sensitive challenge, the game refuses to load..Version: 2.3.5

Love it BUTLove the game but find I can NEVER finish the quests due to time restraints. The latest quest has four days to go even though it’s finished but can’t complete as the parts can no longer be made in the workshop etc. it’s frustrating to have so many parts and no use for them as they are for specific challenges. Wish there were catch up challenges as I usually reach the last stretch and miss receiving the characters..Version: 2.3.3

Listen to your players!!I used to love this game - when I wasn’t bothered about completing any of the storylines. I decided to try the latest one and it is basically impossible to complete without spending money! Seeing in other comments other players have the same gripe. Takes way too long to make stuff with only 2 kitchens allowed and the expansion permits/lanterns needed for expansions are prohibitive. It makes me not want to play the game as I feel like I’m not getting anywhere..Version: 2.3.4

Loading IssuesI love this game but it has gotten so slow to play. Takes forever to visit neighbors. Little horse just gallops & gallops☹️.Version: 2.3.3

Game SupportI have been playing this game for a number of years and continue to do so. I also have spent a good deal of money on gems so as to take advantage of special offers. Today for the first time I sent a request to game support regarding the current event happening for thanksgiving. For the first time I am unsure what it is they want me to do to continue in the event as it appears I have already completed what it was I was supposed to do. Their response was “support does not answer gameplay questions or give gameplay hints”. It doesn’t appear to me they even took into consideration there maybe a bug or an error occurring in the event and this is maybe why I can’t go any further. I found this insulting as I was not asking for hints on how to play. I simply am questioning whether the event is working correctly. If support isn’t there to assist what are they there for? To just simply close your support request without further looking into the issue is not what I consider to be support. I downgraded my five star rating to 3 as a result. If you look for support from this group, you may as well not make the effort..Version: 2.3.0

Not as fun anymoreI have been playing this game since it came out. The goals are unreachable now, unless you sit on it all day, even then you won't have enough energy. It lags and crashes a lot because obviously they have too many players and their server can't hold it all. It used to be so much but it's not anymore. They don't read these reviews and will highly likely delete this review because it's 1star. Please read and take these review into consideration developers!!! Change it!!!.Version: 2.0

Too Many AdsThis game is loaded with way too many ads. The quests basically only get completed once you buy gems. Once you win gems you always conveniently accidently use them on speeding something up or getting more energy. The original game Castleville which was owned by Zynga was much better. Too bad this game has went in this direction..Version: 2.3.3

Keep looking. Game unreasonable and Goals too long and hard to attain.They don’t give you enough energy to complete things on time. Now most of these games are designed to either take your money or time and that’s fine if goals are attainable. This game does not give you enough energy to complete your daily routines let alone the goals they set for you. It maxes out at 40 energies and that is not enough to do anything of real significance. Make the game become monotonous and boring and down right frustrating. I do not recommend game there are others out there which are much funnier and don’t require so much of your time d dedication. It also gets worse the more you level up and then the leveling up becomes much harder, meaning longer and longer. It is almost unreasonable the expectations they have for expansions and goals, I guess they are hoping for someone to invest money which is a no go for me on any of these types of games. But this one for sure is a pure waste of time in my opinion. Keep looking and don’t invest time in this game. Their “monsters” which you have to defeat also pop up way too much and force you to defeat them and waste even more energy before you can get back on task. Grrrrrr. What a waste of time this game was..Version: 2.0

Not a happy player !!!!!How are we to win yet another challenge,when what is needed isn’t easy to get please enough is enough be a bit fair ..Version: 2.3.3

FrustratingI truly enjoy the game but, there are some issues. First of all, you never have enough energy to gather up your coins or harvest your crops. Never mind trying to gather the items you need to accomplish making items you need to upgrade your buildings. Second the quests are fun but WAY too difficult for working people. You don’t have enough energy and, hoping for gold nuggets to drop, right doesn’t happen. The tent, good luck trying to win a prize without buying more cabbages. While the quests are going on, forget about doing the regular tasks that you have piling up. Third, I have tried contacting support because glitches in the game. No response! Sometimes I can’t get into the game. Sometimes items I had disappear, and then reappear days or a week later. It’s a great game don’t get me wrong. Although it does need some changes and adjustments..Version: 2.3.2

Missions are tiresomeImpossible to finish missions. Having to rely on neighbours for help is not good especially towards the end of a challenge! Decided to not participate in the latest centaur mission and now just access the game once a day, if that..Version: 2.3.3

Good, but......I really like this game, but the quests are impossible to complete, the further into them that you go if you're not willing to purchase gems, which I flatly refuse to do. You also tend to run out of energy very quickly too, once you have a lot of things that you have to collect from in your kingdom. This get annoying very quickly. Once again, I am not willing to buy gems just so I can advance in the game..Version: 1.5.3

Impossible missionsI have been playing for a couple of years and I’m so frustrated with the challenges, repetitive and impossible to complete. Haven’t even opened app in a week because it’s so unrewarding..Version: 2.3.3

Unable to Pay AnymoreAfter having played from the beginning and spent not inconsiderable money on gems over the years, suddenly it became harder off and on to log into the game. Then suddenly about a month ago I was unable to get on at all. I was told there would be an update to fix it…..there was an update….it still isn’t fixed and no communication back after reporting this. I hope it gets fixed, my theory is it might stem from the amount of left over junk from adventures clogging up the system. Don’t let me put you off it is a good game…..it is my favourite game but I just cannot play it due to unknown reasons 😢.Version: 2.3.4

Game is faulty and support doesn’t careThis was at least a 4 star game when it first came out. It loses a point for not having a confirm button on gem spending as you easily spend gems you dont want to because of cramped kingdoms. It would be an easy fix that plenty of people want but they don’t care and it angers me that I’ve wasted countless gems this way. These days with the timed quests the game is going further down hill as the quests are ALWAYS faulty. Biggest fault is your game wont load for days or weeks at a time. What is the point in continuously putting out faulty quests? They should go back to how they started the game as it was was great back then. ☹️.Version: 2.3.3

Gem thief!I can’t stand the gem settings. I don’t WANT to pay for this game. Sure you can earn gems in other ways with free in-app features. But once you get them, the game does it’s darndest to scam you out of them. I would have a hundred by now if not for the fact that the stupid games is too sensitive to touch. I try to get all my workshops to begin working on something, but as I go to click the second workshop, bam, finger reads on iPad as wanting to pay gems to finish the first workshop. Or planting crops. There’s 30 blank spots of land but instead of tapping each one, oops you just lost 7 gems finishing a crop you don’t flipping need. This seems basic but IT IS ENRAGING. I just lost 20 FOR SOMETHING I DONT EVEN NEED. I the only reason I was working on it was in case in needed it later on. Stupid game keeps screwing around on me and I won’t BE playing it later on..Version: 2.2

Good game BUTAre we always going to be on level 50 been playing this game for a while, agree with a lot of the other comments made. It’s time to fix it up or you will lose players.Version: 2.3.0

Ripped offSpent lots of coins, lanterns and royal points to expand on kingdom/landscape. Worked once but when I reopened the game the next day the "expanded sections" went back to normal. Checked coins and lanterns were thinking they would've been restored but they were gone. This has happened twice..Version: 2.1

Gem confirmation and expansionsWhat I like about this game, is you can play at your own pace, generally speaking (unless it’s a timed quest) loads of quests and expansions..., BUT!, some of the quests are really hard I:e fey Crystals are rare for 1 particular quest, it shouldn’t feel like you are pressured into spending real money to purchase gems in order to progress or complete quests. IF items became available, that’s fine, I’m happy with taking ages providing it doesn’t feel impossible to complete. Expansions.., unrealistic. Too many trade tickets, I can understand why people get bored because it’s takes too long to expand. Gem confirmation button is a BIG issue, I’m sure you’re aware of other gamers feelings? It’s so frustrating to build up and lose gems while tapping collecting milk! Etc Generally speaking, it’s a good game, lovely graphics, and funny, a bit of tweaking and I’m sure people will be happy.Version: 2.3.2

Good game except gem trapI used to play this game in 2013 and loved the whole storyline. Stoped playing because losing tons of gem to gem trap (accidentally clicking speeding up and spend gem - which is purchase with money). But I decided to download it again in 2019 to give it another try. You know what, with six year passed they STILL has the SAME GEM TRAP. I say if I’m careful so maybe i won’t accidentally click again. But after only few days, I lost 60 gems... I am giving up this game because it is just too frustrating to play. This does not happen to storm8’s other game like bakery story or farm story, where there is a confirmation notice before gem is used. So this is an issue that can be fixed. But if they haven’t done it in the last 6 years, I guess that there’s no hope it will in future. It is shame because this is a good game that I am very willing to buy gem with and play. But if you can lose gem so easily with an accidental click, I would never spend a cent on this..Version: 2.3.2

Too repetitiveThe quests are too repetitive and long (almost impossible where certain objects can only be collected every 12 or 24 hours) and the time limits seldom let you finish unless you’re able to play 24/7 or spend money on a quick fix. I spent foolish amounts of money in the early years but not anymore!! Have been playing for years and loved the expansions but now they are few and far between because you’ve made it so long winded... I have so much in storage and nowhere to put things. I still play but don’t enjoy it much anymore!.Version: 2.3.3

Castle StoryHave played this game for 3 years but last year have been close to quitting a few times. Harder to complete timed challenges unless you use gems (money). Starting to lose enjoyment I had as wonder if any point starting challenge. Have lost few neighbours this past year who have played for years. It's a shame because I used to really enjoy this game.Version: 2.3.2

Good idea except..Why in the world would you make playing the game contingent upon having “energy”? It’s stupid. I get the whole thing about getting people to buy energy but that’s not something a lot of people will spend money for. It limits the time spent playing so they move on to something else. Almost as stupid is constantly running out of storage, which I don’t think this game limits that, but for the sake of discussing dumb ways to squeeze money out of people I’m mentioning it. People who have invested time in a game (which you really can’t in this one), are more likely to shell out money for things like an exclusive magical critter or things of that nature. Well whatever, I will likely end up deleting it. Myself and many others are looking for a replacement for Paradise Bay and sadly nothing quite measures up..Version: 2.3.0

Time and Money DrainI’ve been playing this game for a while. This game could have been amazing. I’ve enjoyed the story line and graphics but sadly the developers greed is forcing me to stop out of frustration. I’m level 42. Level 50 is max level. I’ve given up on trying to complete any of their weekly events. In order to complete them you have to devote tons of your day every day OR spend real money. They literally have an event a week with no time off. You never have enough energy. They constantly send stupid enemies that drain what little energy you have. The goals require unrealistic number of items with really bad drop rates. There are a million stupid pop up ads on top of it. Their inventory system is a joke. There are buildings you can’t store. You never have enough room in your kingdom. Because of their stupid events you never have time or energy to build your kingdom. It really is a shame. It was a great game..Version: 2.3.0

Game restricts progressThis game is awful. It hasn't been updated in years - I think the developers abandoned it. The "royal points", "royal buildings", and "expansion" features do not work at all. The game lets you expand twice to complete an early, low-level quest, and after that you can't expand, which means you can't use most of the shops that are unlocked after level 8 (approximately), which means you get stuck and the game becomes very disappointing & dissatisfying. This is a very common problem & there's more information on websites, including the developer's forum website. I do not recommend this game - find another developer to support & play games from..Version: 2.3.3

Awesome gameThis could a great game. It's fun to play and it has a great social aspect as well. Wish there was more energy and expansions!!!!! WE SHOULD BE ABLE TO BUY EXPANSION CERTIFICATES WITH OUR COIN AND/OR A COMBINATION OF ITEMS THAT WE COLLECT. The game is set up for you to lose. When you have a challenge you can’t get what’s needed to win that challenge. EXAMPLE: When you need to get a certain number of fangbeasts by collecting from cows it takes forever. I have had as many as 20 cows and might only get 2 fangbeasts and sometimes not get even 1. That goes for whatever the challenge is. Collecting milk to make a skunkupup is near impossible. Lately we are getting several challenges at once and never given enough time to complete it. ONE CHALLENGE AT A TIME IS ENOUGH. AND A BREAK BETWEEN CHALLENGES WOULD BE AWESOME!!!.Version: 2.3.3

Fix the gem problemFix the gem problem Allow the challenges to be challenging not completely unattainable, as it not fun, if you try really hard to complete but it is just not achievable. Give more gold runes Provide more ways within the game to obtain gems, gold coins, golden nuggets If we have worked two weeks or sometimes longer on a challenge please let us win something that is worthy of the commitment of putting in the time and effort and possibly real money! At least let their be a reward with some energy or gems not flowers and rocks, it just feels like a slap in the face to put the time and effort in for little reward..Version: 2.3.3

FrustratedI have been playing this game for over 10 years, it hasn’t been updated in over 6 years, there are tons of glitches and things that can’t be completed because they don’t care, I have sent emails asking for help, they have helped with some things but they never return money spent & lost due to glitches. Lots of quests are a huge waste of time. I love being able to get the cute animals but most of the time it is almost impossible to get or you have to use real money to be able to get it. I continue to play because I’ve invested too much time & money into the ‘game’, but it’s not really fun anymore. WAY Too much repetition with quests, not to mention I hate having to hit a ‘beast’ 10-20 or 399 times to ‘kill’ it. The game has lots of potential but the developers no longer but any thought into fixing the storage issues or the video glitches. Never mind the fact that there is no levels after 50, the blue stars mean nothing. Too bad they don’t let you go back to try to finish building things, but the stuff take up space in your storage regardless 😕 …updated, I have not been able to open the game in almost a week, asked for help from support but they have no answer for me. It’s quite frustrating & I feel like they don’t care, so much time & money spent on this game. I’m very disappointed..Version: 2.3.3

Increasingly frustratingI love the idea behind the game itself, and I’ve been playing for years. It used to be a lot of fun. But it’s getting more and more difficult to enjoy. Some of the quests and expansions take FOREVER to accomplish because the requirements are so high. If it takes months to complete one task, it’s not fun anymore. Also the advertising has gotten out of control. It’s just everywhere and it’s obnoxious. I’d rather pay a fee up front to play the game without all the ads, than have 900 pop ups to close and to have to scroll past all of the advertisements to get to the actual game play. Again, if you make it frustrating, it takes the fun out of it. For the first time I’m considering deleting the app. I’ve put a lot of time (and money 🙄) into it so I’ve been reluctant to get rid of it, but if I can’t enjoy it, then what’s the point?.Version: 2.3.2

FrustratingLove this game, however I am frustrated that you can’t go higher than level 50. In addition, gems are constantly disappearing..Version: 2.2

Great game but gems frustrating!I hate how if you click on something twice by accident it uses your gems up without a double check that you actually want to use them! I was up to 35ish and now am back down to 5 gems! Frustrating!.Version: 1.1.4

Money Hungry GameLet’s See Where Do I Start This Game Is A RIPOFF That Only Wants Your Money You’ll Be Playing This Game For 2 Maybe 3 Minutes At The Most Because It Runs Off Energy You Have Around 100 Things To Collect From And It Only Gives You 40 Energy So That Means It’s 60 More Things U Need To Collect But Cant Until Your Energy Fills Back Up( 1 Energy Every 3 Minutes)They’re Plan Is For You To Spend Money On Gems Which Will Never Happen On My End It’s Crazy Cause IF We Had Unlimited Energy Like Any Other Normal Game I Wouldn’t Mind Buying Gems For Other Stuff In The Kingdom But I Dont See Myself Spending Money On Gems For Energy AND For Decoration Animals Or Etc Thats Just Not Going Down The Barons Tent Is Another Example Of How They Only Want Your Money They Only Give You 3 Cabbages But U NEED 6 Cabbages In Order To Win Anything From The Tent So What Does That Tell U They Just Want Your Money (10 Gems To Throw 1 Cabbage).Version: 2.3.2

Great but glitches & too much pop up ads!!The pop up ads about other games is getting very annoying. Once in awhile is fine, but every time I want to play the game? It's VERY irritating. I hardly play these days because I can't be bothered dealing with it. The game occasionally glitches while assigning tasks. It would somehow reset everything to a few moves before the tasks were assigned, but some items went missing with that glitch even when those items were already collected way before the point that the glitch brought me to. This is very annoying and had happened more than twice. The game also needs network connection and some tasks needs "social interactions" which is a big minus in my book, and it cost too much diamonds to skip it..Version: 1.1.6

Disappointed!Fantastic game,unfortunately it keeps crashing,did send storm an email to be told it was my device and had too much data on it!! Deleted many apps was ok for short time,still doing same thing! I agree with many other people,some tasks are impossible without spending money!!! I'm not interested in gambling hard earned cash on game! Extremely disappointed!.Version: 2.1

FrustratingI really love the game but get a bit frustrated with the energy limit when you get to higher levels. Like as your kingdom expands, you really need more energy. I play this game religiously every 2 hours when my energy refills and still can’t complete all the tasks. The special event tasks especially. Im really annoyed just wasted the last week trying to complete a special event task and now I have like 13 hours left to complete it which I really need at least 2 days, and that’s if I play continuously like I do! Not fair and a waste of time..Version: 2.1

Great, when it worksI have been playing this game for 9 or 10 years now and have really liked it. However, it has been increasingly difficult to play it, especially in the last year or so. Often it take two or three tries to get the game to load and open. This is accompanied by a screen asking me to check my internet connection. The internet connection is fine, it is the game that is the problem. Sometimes I go for a day or two or a week without the game being able to load. Another common issue is that after the game does open, you can do a few things and then the game freezes and rolls back to where it was when you opened it and you lose your progress. I know that these issues are not only happening to me, but also to the people who I usually interact with, my neighbors in the game. They stop playing for days and when they come back they say that they have been unable to get into the game during that time. My list of neighbors who actively play is dwindling because people are so frustrated with not being able to play when they want to that they finally just stop playing. A lot of the game play is based on timed events, and when you can’t load the game for several days and the event is 10 days long, starting the event is rather pointless. So, a fun game to play, if you don’t mind the frustration. It’s just sad and disappointing to long time players that the situation has gotten so bad..Version: 2.3.3

JulieMost frustrating game ever!!!! 4 times I’ve had to start from scratch (got to level 50 at one point) because it’s not easy to transfer from on device to another. Not enough energy to do whats required per visit. Bonus videos to win extra stuff, offers 1000 coins but actually adds 1 per video. No confirmation button for using gems and it’s very easy to “catch” the wrong button.....used to enjoy playing but disappointed now 😔.Version: 2.2

Rip offOn the quest....when you take your journey to finish a quest. Even when you spend money they screw you over. Can not be completed. They want you to spend your nuggets that you never hardly get, and after making 12- 15 trips and you still can not get what you are supposed. I call b's!. Even bought the package with more nuggets to try to complete. Of course not you still cannot get your items.. With your limited time frame and the way it is set up.... You get screwed! What a waste of money! Better off to find a different game to waste your money on! Beware they are very greedy, you might have to hit something 20 times before you get just one of the items needed! When you only have 40 that is not saying much! Game use to not be that way, but now it is much worse! Greed changes ppl! Very disappointed here!.Version: 2.3.0

Great game except for connectivity issuesHave had this game for several years and love it however in recent months there have been connectivity issues which have become more frequent. Says to check my internet connection but it is fine, no issues accessing anything else. So now I am on day 5 without being able to open the app at all. Not sure what is going on with the app but seriously considering deleting it permanently at this point..Version: 2.3.5

The pop up ads are the same and too much!I quite enjoy chilling out with this game, but the pop up ads haven’t changed in years. When you open the game you have to close plus/minus one, 10 (TEN) different ads!! And they’re the SAME ads that have been running for YEARS! So, if I wasn’t interested in them 5 years ago, I’m still not interested in them now. Further to that, even if you have the game that’s advertised, the ads still pop up (because they don’t know, and don’t ask, if you have that game!) It’d be great if they limited the number of pop up ads within a certain time period and/or had an ad free version. Please REDUCE the amount of pop up ads and other pop ups. It’s extremely annoying! I’m reaching the point I won’t continue to play this because of them!!!.Version: 2.3.6

Great gameIt’s a great game when it loads it seem to take forever to load up the game which is frustrating, when you finally get to play your energy runs out too quickly trying to complete tasks and then if you’re willing to buy gems it could be costly however if you’re willing to put up with all the issues then it’s a great game to play casually.Version: 2.3.2

Quests require gems too complete too oftenGreat game in many ways, but some significant drawbacks which Storm8 have not addressed despite many comments: (1) times quests get way too difficult to complete without spending gems and with so much to do on last few days it's hard to tell whether you can complete until you've already invested a lot of energy and resource - so doubly annoying if not able to finish; (2) far too easy to spend gems accidentally (no confirm button); (3) some buildings pointless - e.g. fairie workshop.Version: 2.1

Fraudulent DevelopersGame developers are scamming you out of money. One of their periodic events for prizes I was in first place with less than 2 hours to go when someone who wasn’t even on the leaderboards shot up to first place above me. I reported this to the support and they tried to tell me it was legitimate and that they bought offers to get those points. I looked at this persons kingdom and they had nothing expensive at all and weren’t high level and looked like a dummy account so I find it hard to believe they suddenly spent probably $500 for a single event’s prize after not spending any other money on their kingdom with 2 hours to go in the event. These people are nothing but scammers who are trying to get you to spend micro transactional money and then screw you out of event prizes afterwards..Version: 2.3.3

Not connectingMy internet is fine but all of a sudden it won’t let me in keeping going to the logo part that’s said check internet connection and try again .have done that but it not working.Version: 2.3.0

Slow movingI think it takes a long time to finish this game and less you’re purchasing Gems. I don’t like having to constantly fight these things that pop up and 1/2 the stuff you earn you can’t use. The tasks should not expire and requests to download more games to earn gems doesn’t work on the iPhone so stopped doing that but those tasks are there forever and keep popping up and are annoying. You can take surveys to get gems, did that and it doesn’t work either on iPhone. I keep playing because it’s like doodling ... fiddle around til I cannot anymore then move onto something else. Energy should be free and Gems should be earned. There’s no good rhyme or reason to how things work and following the tasks doesn’t necessarily have any bearing on how far you get — my advice is keep expanding territory with wisps and wisp lanterns and permits and eventually you will get there and plant lots of crops for coins. Watch stuff for free gifts to get gems, important to get the chateau, workshops, kitchen, potion shop and Royal exchange, cows, pigs, chickens, saw mill, rock quarry and anything that gives you royal points. Good luck!.Version: 2.3.0

Addicted but the timed goals are frustratingI love this game. I have played it almost daily for years, I enjoy getting new buildings and upgrading them. However, often there are quests given with a time frame and these are basically impossible to finish, it’s incredibly frustrating. For example I’m currently in one of the final stages of a goal where you have to find 40 honeypots. You find 1 honeypot whenever you come across a bear, so you have to find 40 bears. However, you need to defeat each bear with 20 strikes! That’s 40 x 20. It takes 1 hour be able to have 20 strikes, so that’s 1 bear per hour. Now if you played this game 8 hrs a day (8 bears defeated) it would take 5 days to get your 40 honeypots!! Now I play a lot, but that’s just unfair. Just for this one little part of the goal. It’s just so unachievable. It would be a lot more enjoyable if they made it a touch easier for their players. A lot of the time I just don’t bother with the timed goals because you never finish them. Sorry for my rant but just annoyed at the moment. Thanks..Version: 2.3.2

Not fun anymoreOmg they should change the name of this game to monster bash. Everything you do is about killing monsters. The game used to be fun. Not anymore. Tapping on 90 hit monsters is terribly boring, and soooooo many of them. The game asks for a certain monster but constantly gives the wrong type of monsters, so much energy wasted this way. We need a search bar as well.Version: 2.3.6

SadNever enough time to finish challenges. Even the energy disappears.Use to be a good game but not worth the money they want you to spend. Use to love this game..Version: 2.3.6

Very disappointed!!I have been playing this game for years! I have spent quite a bit of money on this game and the one time I need help with my game the support team hasn’t gotten back to me! Please help!! 6/22 I am back to needing help again sent in another request for help and haven’t heard again. I play a lot of games and this is the only game I am having problems logging in. I’m glad I didn’t buy any gems for the quest going on now. I started the last one was able to play 2 days and then got locked out! Started this new one and it’s now been 3 days since I could get on. I spend my coins and gems on these mini games and can’t go forward with the growing of the land. I can’t be the only one with problem. Please help figure this out. Becky.Version: 2.3.4

ModerateI enjoy playing the game but have found the challenges one right after the other too much. If they were spaced out more (one a month), that would work better and be less time consuming. I could then focus on the other tasks during the game as well. It would make it more enjoyable..Version: 2.3.3

Too repetitiveThe quests are almost impossible to reach due to not enough time or you have to buy too many things. Have had my gems taken away too many times and also if you accidentally hit something. There sound be a fail safe on them to ask if you want to use the. Have tried to get support many times on how to clear out my storage since there is no way to delete them . I have 900 pages of items in there that I’ll never use.! The tent is useless never play it. The quests are always the same very repetitive on on to get the items to go forward. I will start them and then will calculate how much energy it will take and usually it’s t possible for anyone unless you’re able to play 24/7. I have played it for for almost 10 years but never recommend it like I will do other games. You need to come up with some better ideas..Version: 2.3.6

GbearPlease fix the constant crashing. After 8 years im getting very close to deleting the game.Version: 2.3.3

ReviewIt’s a good game, but it takes too long to build the buildings...🏢🏢🏢🏢.Version: 2.3.2

Castle Story ReviewCastle Story has become quite a difficult game to play in the last year in particular. The last event, the Egyptian Sphinx, Was arduous and meant losing sleep! Because of time blips, I’ve lost free items, and have never received satisfaction from agents when I write in. Customer attention and satisfaction I’d rate a 1. Too bad, the best thing is meeting neighbours. I may need to give up game..Version: 2.3.3

Impossible TasksThey have a new event every week or every other week so that the game stays interesting BUT you have to pick and choose what events you do or you will never level up. You don’t really get a breather to catch up between events. You definitely don’t have enough time or energy to do ANYTHING except your event stuff if you want to complete the event. That being said, if I had more time in the day to log in every couple hours I’m sure it would be a different situation, but I don’t, so here we are. Characters and scenery are cute, the events and items are cute. I like the background music a lot. I think they cap energy way too low though and the store cost is outrageous unfortunately..Version: 2.2

ExpensiveI like the game but sometimes the goals take too long to complete so it ends not being as fun. Part of the issue is resources take too long to get, especially when it's 50 of something but you only have two workshops to do nearly all your goals. Then, if you choose to buy something with actual money, like diamonds, it's too expensive for what you get. An example: There is a tent game where you have to throw cabbages. You only get three cabbages but to win the prize you need to throw way more to find six or more of the winning items. If you want to buy ONE cabbage with diamonds it cost 10 diamonds. It's not fun when you can't or don't want to spend so much actual money to play a game you may get bored with in a month..Version: 2.0

AnnoyingDon’t get me wrong I love the game buts is annoying the energy limit is alfull and takes so long to get more energy.Version: 2.3.0

Great game if onlyAfter 8 years of playing on and off this game I don’t understand why when upgrades you can’t past level 50, time quests are are hard to accomplish which is why my 3 star rating also crashes and takes a lot longer to load than any other storm8 game which is its downfall.Version: 2.3.0

Needs Improvement-Gems, Goals, Energy1. Install a feature for gem use that prompts "do you want to use gems to speed this up or buy this"? This check would make the game more enjoyable and user friendly. 2. Spending real life is never going to happen---things should be attainable for those not willing to spend hard earned real money on a virtual fake kingdom. Let's get real this is an escape from real life so why would real money factor in? 3. Energy is far too sparse. At the very least increase the amount and frequency of replenished energy if you are going to make other goals impossible to reach. The very least we should be able to milk a cow. 4. Goals are a joke. Seriously this is all fake make them easier to accomplish or people will end up deleting the app..Version: 2.2

Done with this game full of fkupsSo the same villains keep popping up during all the events, the game glitches by taking your gems without confirming also randomly undos actions so you have to do them again (some kind of memory glitch) also even though you level up, the max energy is 40 and that will never be enough to collect crafts, harvest crops, etc. all of the aforementioned seriously impedes your progress. I almost unlocked thr entire kingdom however this last event REALLY GOT ME MAD. so frustrating. I really wanted to see this pixie wedding plays out, unfortunately the demanding tasks destroyed the necessary items as part of the event you have to make the invites rings and pillows like four different times due to other characters interfering. Why is that even a thing? I was two tiers away from finishing when the time ran out so I promptly deleted the game because it wont let me play!!!.Version: 2.3.6

Castle storyFar too easy to spend gems accidentally. Far too many events which also seem to be very time constricted so a lot of the times you can’t actually gel to the final goal before time expires. The events themselves are far too repetitive, you start off by making two of something, then the next stage will ask you to make three of the same thing, then four, six, eight at next stage etc, whilst using all your materials, then it’s a constant waiting game trying to gather more materials to complete but then you run out of time so you get nothing! Whilst all this is going on, you can’t seem to be able to complete your quests because all your time and energy is spent trying to complete the goals for the event at the time so you can’t do what you need to for your own quests, you are then forced to make a decision on whether to try and complete an event or try and do a quest. Also, you need to get a lot of ‘neighbours’ in order to complete many of the goals and to be able to proceed in the game so you can’t really play solo..Version: 2.3.0

Great but a huge issueI’m really enjoying this game and would happily give it 4 stars however I decided to move some of my buildings and they have now disappeared. I have spent days and my own money getting the supplies to complete a build only for them to disappear. I’m now having to start from scratch building again. Please could someone look into this. Also some of the forest rocks and trees don’t work when I click on them to clear and I now have buildings sitting on top of them. It’s a good game but these bugs need to be fixed..Version: 2.3.3

Addictive and highly annoyingNice game, very simple, highly addictive, but also very annoying. If you play without paying for extra energy etc. it takes forever and is very slow, very few visual "rewards".Version: 1.1.5

Too many bugs and the game is rigged!This game has too many bugs. And Storm8 are very slow to fix them or don’t bother fixing them. And I think the game is rigged. You pretty much have to spend gems to finish the challenges. When a challenge is on, you never get the drops or monsters you usually would or need for the challenges. So be prepared to pay lots otherwise you won’t finish the challenges..Version: 2.3.0

On balance, awful. Do not getThis is coming from a place of having played the game for 2 years. It genuinely takes months to progress storylines and complete tasks unless you’re willing to spend bank on gems. I’m talking like the equivalent of £40-50 if you want to avoid slogging for weeks on crafting the same things over and over. I’ve given up because it’s just too frustrating having so many goals so far out of reach unless I’m willing to spend a ridiculous amount to progress them, it makes the game so unenjoyable to play. The way it’s set up is just to make the devs as much money as possible. Save yourself some time and dollar and don’t play this game..Version: 2.3.6

😡Been play this game for quite a few years always been fun. Recently I’ve not been able to get into game , first time lasted over two weeks, second time nearly as long third time managed to get into game for about 8 hours and I know I’m not the only player who is having this problem! It’s absolutely discussing that people spend money on your game then cannot complete quest. Developers need to sort this MESS OUT now.Version: 2.3.3

EnergyLoving the game, but I am frustrated with limited energy, there really is not enough to efficiently run the kingdom. Time limits on crafting and supplies is ok. However when there are special events, there is no way you can achieve the goals unless you play all day, and even then there is not enough energy. At the moment I would get double fish if I chop down 40 anemone in 24 hours.... how??? Not enough energy. I really wish there was unlimited energy. There was talk of it, but has yet to happen..Version: 2.0

Castle stortyRigged- the game is set up so that 9.9 times out of 10 you will not succeed/ finish at the events unless you spend $$ money. It is so frustrating . When you visit neighbours and see they have all the events characters you know 100 % they have paid $, nothing to do with time or skill! 😟.Version: 2.1

Game will no longer loadLove this game, have played it for a very long time but suddenly it will no longer open on iPad 😡 Very frustrating!.Version: 2.3.5

ProblemThe game won’t let me in!!!!! Even after an update it won’t work!!!!! Plz fix this fast!!!!.Version: 2.3.3

FrustratingI do love this game and have played once before years ago. But unless you’re willing to spend a lot of time and money you’ll never achieve a quest. So I never bother now to worry about reaching the unattainable goals they set. You’ll end up with quest items stored in your inventory that you can’t use or delete just eating up space. It’s way to easy to accidentally spend gems you’ve been trying to save up for ages. And you get very little back for the ones you spend. I don’t know whether it’s the animals or the fact that it’s just chilled out but if you don’t let yourself get wrapped up in the you’ve got so many days to complete an unachievable task fluff it quite enjoyable to build you’re own kingdom. It just takes forever!!!!.Version: 2.3.6

Need more levelsI know this review will probably be a waste of time as you don’t act on them. I have played this game since it started. Why are we still only at level 50? We can’t add more buildings unless we level up! Far too many events that cannot be done, why are you making this game so hard if you want the players? Need far too many trade tickets to get the expansion permit, surely ten would be adequate. Some of have to work and can’t sit playing 24/7, I am lucky if I get to play each day. Energy should be much higher allowance, I am trying to get the lemurs, but there is no hint as to how, unless of course you use your hard ear to gems! Please listen to the players, most of my original neighbours don’t play anymore as they are not able to progress. Rant over.Version: 2.3.3

Would have given 5 but...Dont enjoy the game like I used to, main problems are - - you spend weeks collecting gems then in a second one tap too many and you’ve used them by accident. I see constant reviews saying the same thing but makers do nothing to prevent this happening. - events have become the same thing over and over again, nothing exciting to look forward to. - why all the irritable pop ups when you start the game advertising other games? Are they necessary? It takes about 5 minutes to actually get started on the game. I find I’m playing less and less.Version: 2.3.0

Major PROBLEM with gameI have spent 4 days trying to get into the game. I contacted customer service and after troubleshooting was told there is nothing they can do and that I should just keep trying. They then proceeded to mark the ticket as resolved…REALLY. How is this resolved? Why is this happening? They mentioned limited ressources… COME ON! I’ve been playing this game for years..Version: 2.3.5

FrustratingI agree with the other reviews regarding gems disappearing too much in inventory ,and really difficult to finish games ,the icons jump around too much leading to tapping on wrong thing ,all in all very frustrating but could be a good game with improvements from makers.Version: 2.3.6

App not openingUpdate July 25.. You still can’t get into the game consistently . The update 2.3.4 does not fix the problem. Long time players have been complaining for months now and the problem is getting worse! They are complaining here, on the S8 forum, submitting trouble tickets and to each other when they are lucky enough to get into the game. Yet nothing is being done to fix the problem. Love the game and have played for years! But after two updates to address the problem of not being able to open the game, the problem still exists! My neighbors are still having issues, people are posting on the forum that they are still having issues. I really hope they test the next update before releasing it as none of the re cent updates have worked..Version: 2.3.5

Won’t transfer overIv been playing this for a short while but recently my phone broke so had to get a new one-but even though you sign in with Facebook and set up a storm Id you still have to start from the beginning-all that time and effort gone- the designers could fix this big problem as I’m sure I’m not the only one this h as happened to.Version: 2.3.0

Absolutely impossible to progressI first started playing 2 years ago then three months later those game quests I could do to get gems just disappeared over 300 days before they said they would. I quit for a few months then started again to see if they would reappear but not only did they not but the latest update got rid of those videos where you could get stuff by watching leaving me with several tasks that require gems and items I was only able to get from videos and no way to do them. My mom who plays as well is also experiencing these issues so we contacted storm8 to see if they could fix them but they closed our tickets without helping. We’re now planning on quitting permanently since the company doesn’t help with any issues anyone has..Version: 2.3.4

Return playerPrevious played, and it is taking forever to get any progress in the game. I understand the importance of the devs making money but it shouldn’t come at the cost of having some playability for new players. I hardly play now because it take forever to do anything and as a newer player, it isn’t worth the money. Based on the feedback, it seems like the majority of people are old players. Which makes sense as the game is far to difficult to progress if you are new without shelling out a bunch of money from the get go..Version: 2.3.5

Worst game everThis game sucks, I am bombarded with ads constantly, interrupting my gameplay making me lose progress. I am manipulated by quests and events to buy stuff to even finish these events if it’s even possible to finish anything without buying diamonds or something off the market. It’s very stressful playing and not fun at all. I wouldn’t recommend this game to anyone. One of the worst games I have played..Version: 2.3.2

Great game, but...I really like Castle Story, it's just, it's always telling you to download apps, and, well, just can you make it so there is no app quests? And make things less expensive? Then you'd get the rest of your stars from me ⭐️..Version: 2.0

Okay idea, annoying executionEnjoyed it for a while but two things stand out as terrible design: 1) gems are too easy to accidentally spend 2) chance plays too big a role e.g. one plot needs you to go on a specific adventure to progress, but it’s up to luck whether going on the adventure is successful. Have done it 10 times now and still nothing. Spend most of my time on the game just prepping a meal to go on the same adventure again the next day which feels repetitive and pointless..Version: 2.3.3

Can not log in / Also att Apple supportAtt Apple support I do not believe there have been no comments on this review site one week!! Are you filtering feed back?? Storm id Nana1037 Have played this game from it’s beginning and have issues now and then but nothing like this. No log in for 14 days!!! Sent s8 a request and was told like so many others that issue was resolved because they couldn’t. Really. At least they could inform us if it’s over for some players or not. My husband continued to play using the same wifi etc as I have used. Some log in problems but never more than an hour or two What a way to run a business. I’d give negative stars if it was possible!!!.Version: 2.3.5

GreatReally nice game, but can get quite annoying as you constantly run out of energy, which makes the game very time consuming as you have to wait a lot, (unless you buy the energy which cost money). Get rid of the energy requirements - or at least extend the limit and this would be an excellent game..Version: 1.1.2

A bit boringJust play this if I have nothing else to do it has too many tasks going at once takes forever to complete buildings you just never seem to get anywhere with this game unless you are prepared to spend ridiculous amount of real money and you use all your energy constantly on trolls etc hence I do not play it a lot.Version: 2.3.3

Do not play if your planning to get at any time a new deviceI did enjoy this game even though at times missions where hard to achieve or complete without spending money, which I did do on occasion. Got to around level 43. Unfortunately my phone broke and needed replacing when I re loaded the games app on my new phone it started from the beginning as there is no way to login/retrieve previous data, even though you do setup a storm ID. So I feel very let down due to the time and money I’ve spent to play a game I can no longer continue..Version: 2.0

Offer complainsGive me back my money or replace my jewels I purchased tow offers for 9.99 time two , and I still have no jewels back and no money refund ..Version: 2.3.2

Daily grind in gameThe max amount of moves/ actions to do then a 3 min wait to water a crop then 3mins to do next action 1chop of tree ...any action just making a nice game drawn out unnecessarily. Think i am at level 12/13 and 34 moves in town! So much to do being held back, other similar games have enough wait times for thing to refresh u just adding extra wait no reason! Believe me i am a patient person other games 5hrs or more for things to make in game... not sure i will continue with this , nowhere to sell or trade either my stock in game atm at my level not sure if there will be? Found out today can gift 3 ppl only a day! At least the gifts are free help to other plays bit unfair u cannot gift everyone in friends list daily. Like my other game From Topaz Town.Version: 2.3.0

Total scamSo I thought this game was pretty cute, but it is pretty torturous. You get very little energy during the day and free resources to do what you’re supposed to do. Then you must have gems to move forward. Items cost hundreds of gems and often tens of thousands if not 1 hundred thousand coins. Meanwhile, you can’t even get 10k coins after days. Worst part is they sneakily get you to use up your gems, which you could easily accidentally swipe away on dumb crap (like moving your finger from one activity to the next) and it’s a well documented problem since like 2013, so they clearly have no intention to fix it and like stealing your gems. Meaning, don’t bother using real money on gems unless you enjoy being ripped off. Lastly, the only way to get a FEW free gems is to install other apps, and half the time they don’t give you the gems promised. Overall?? Total SCAM. They also deleted my first review..Version: 2.3.6

ScamI spent $7 dollars for a package of things but never got my unlimited energy, very upset..Version: 2.3.3

I cant receive gifts from friendsI have been playing it from two weeks now. I admit that im obsessed😅. Its a very nice game. Lately i have had a problem though, none of my friends gifts cant be used and cannot be added to the inventory, even if i have been sending gifts all time. This is going to make me bored easily bcs whats the point if i dont progress. Could anyone give me an advise? (Especially the admin).Version: 2.3.0

So many issuesLoading issues, waiting times to visit neighbours are ridiculous. Finishing quests is impossible unless you play ALL the time and have no life. Expansions too hard to attain. I used to love this game..Version: 2.3.6

Latest update uselessLove this game but since the game updated I have had nothing but problems, constantly shuts down! Contacted the team was it was my device, sorry no followed all your instructions. The last two updates ruined this game! No point in downloading it it will just crash..Version: 1.3.1

DonnaI’ve been playing this game for a lot of years! But it is so frustrating how much is needed to complete tasks!!! I have that many half built unfinished buildings etc.. a sense of failure going along with it… noooooo I’m adding onto a review I wrote a long time ago. After reading the others comments it’s very clear we all feel the same about many issues. It’s very clear that the game creators don’t take on board what people are wanting to have changed in the game to make it really enjoyable to play!.Version: 2.3.6

Still enjoyable, but....I recently “came back” to this game, after transferring my game to another device (was unable to do so previously). I still really enjoy the artwork, storylines, and tasks. However, the special events seem too hard to completely finish. For some reason, the event “ drops” needed dramatically decrease, keeping me from finishing the last stage. I think a lot of players would prefer events that didn’t require 24/7 playing to finish. For example - my drop rate for the crossbones from the troll camp was about 20 -25%, so I was unable to finish the brooches. I realize that I could have purchased items to facilitate my progress, but I rarely make in app purchases. I also have experienced numerous instances of being “kicked out” of the app and progress being lost, when I return. I will say that the customer service/help center is excellent - I had an issue with a Baron’s Tent prize disappearing, and they quickly resolved the problem..Version: 2.3.3

Review - Castle StoryHave put a lot of work and money into my kingdom and it is really interesting and that is why I keep playing the game. Have been playing this game for several years. Disappointed that all the goals are very difficult and you have to buy items to meet some of the goals. Also disappointed that the people do not listen to the players’ request. One example is the green dragon most players wanted. They made it first prize for a challenge; very unfair to the players; another item that is disappointing is the fact that they never give great freebies when we do the adventures-get tired of getting scarecrows, benches and other items I already have. And then there is the issues with bugs in a lot of the challenges-very frustrating. Now I pick and choose Kingdom goals to participate in. For long-time players there should be some appreciation for our continued participation..Version: 2.3.3

Just too much and not enough!!I often joke that I don’t know why I play this game when my life is already filled with so much work, but for some reason it is enjoyable. That is until they start adding in these quests that are difficult to avoid but almost impossible to achieve. At least for those of us who have other things to do during the day and can only get to the game 2-3 times a day. I have learnt to avoid a lot of tasks and challenges that take away important energy and resources from everything else! I decided to do the Fabled Faun story and here I am with 3 days left only on chapter 3! I’ve sent my knights to the meadow 4 times and twice they only came back with glimmer dust, once with only 1 seed! What a huge waste of all the energy it took to grow the wheat, make the bread make the simple feast and then send the knights. Just going to the meadow took me 2-3 days, for nothing! I still like the basic game, but the limited time challenges have been extremely frustrating. Especially because after they are over, at least for those that can’t complete them, you are left with a bunch of useless stuff you can do anything with..Version: 2.2

Great game but can’t keep upThis games is fun. But was too stressful to keep up with the timed quest. Can never complete them and stopped playing months ago..Version: 2.3.0

MehWhy won’t you give me any glimmer dust? I can’t do anything without it but the mushrooms are not giving it!!! Also, too many quests at the same time. This makes it overwhelming and never ending..Version: 2.3.2

Rarely able to log inGame rarely loads, can’t finish events, unable to visit neighbours without it closing, very annoyed & frustrated, not fun to play any longer … & now I’m having difficulty sending review! Won’t accept "nickname" needed to send!.Version: 2.3.5

Impossible questsI have been playing this game for several years. In the last year the quests have become impossible to complete even if you do purchase a boost. I play less now due to this. Too bad, used to be a good game.Version: 2.3.3


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