JayC App Negative ReviewsThe Kroger Co.

JayC Negative Reviews

4.7
4.76759 star

Total 26 Negative Reviews

JayC App Complaints & User Negative Comments 2024

JayC app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using JayC? Can you share your negative thoughts about jayc?

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JayC for Negative User Reviews

GarbageThis app is terrible and does not have a user-friendly UI at all..Version: 12.1

Used to love itThis app was awesome but now all of a sudden it logged all my info out and when I try to register my card it crashes. I tried to delete the app and re download it and it does the same thing. Hope it gets fixed soon cause I have no way to do my digital coupons.Version: 15.1.1

Like the store, hate the appLiterally the worst shopping app ever! Can’t load digital coupons until the day the sale starts. Can’t organize a shopping list. Can’t search for a product and load a coupon from the results. Can’t take a QR code and load the coupon. The app has almost left me crying in the store. The deals are great but not worth the stress..Version: 45.2

Fix itYou need to fix your app. When I go to sign in the keypad will just just pop up for a few seconds and not let you type to sign in..Version: 20.3

Update no longer has aisle location when shopping in storeUsed to like this app but the update lost the ability to see where items in my list are located. Please fix.Version: 19.4.1

I wish it was betterThe app is glitchy to say the least. The Kroger app was the same. It’s hard to find items I’m looking for at times and I wish you could search by isle. It took me nearly an hour to order a handful of things and get my order to process. If you have a Kroger membership it recognizes your email not getting signed in took some work..Version: 17.0.1

I like the app but the way the products were inputted into the system makes it hard to look them up.It seems like some products are hard to find. Also people don’t pick produce well.Version: 24.3.1

AppThe app is only for 13.0 phones. It won’t let you upgrade to your phone’s capacity. This really stinks. No coupons. No points. Hey, Kroger you gonna send me a grocery stipend, since your new improved app doesn’t work with my phone?.Version: 37.0.1

Price gougingNot happy at all with all the price gouging going on while people are struggling! Plus they are withholding certain stock and pushing more expensive organic items!.Version: 22.4.1

Bug crashed my phoneI pulled up the app and went to use the scanner it while in the store to do a price check. It kinda froze and then my phone started turning off and on again by itself. With holding the power button and the home button down I was able to reset it fortunately..Version: 15.2.2

I phone appApp never works more than once at a time, have to delete and go back App never works in store App doesn’t update correctly. App not user friendly.Version: 57.3

Love the app and convenience of shoppingGreat way to shop..Version: 20.4

Used to work wellApp used to work flawlessly. However, now every time I want to clip a coupon, I get a popup box saying "Do you want to enable notifications about expiring coupons?" There are two words below: Maybe Later, that I assume is supposed to be a button. But it is not functioning. So I have to close the app, reopen it, go to the next coupon, add coupon, get the popup box, and close app again. Hopefully someone can get the program code fixed for the broken button..Version: 44.3

Glitchy AppWe always have to screen shot our coupons and show the cashier because the clipped ones do not show up for us. We have been to the help desk several times and they cannot figure it out..Version: 54.4

No longer worksSince downloading the update, it no longer works on my iPad. Disappointed to see that so many others are having problems, as well. It is inconvenient to constantly log into the website and have to put in all my information each time. I hope a working update will soon be on its way..Version: 12.6

Customer not HappyWhy do you make it so hard to look at weekly ads ?.Version: 13.6.1

Worst app I've ever downloadedThis app is great when it works, which is pretty much never. 90% of the time I get an error message that says the app is having technical difficulties and to try again in a moment. Deleted, because I've deleted and redownloaded and waited multiple moments over the course of two months..Version: 9.4.4

Worst. App. Ever.I have never once left a negative review for an app. Until now. The app will not let me select a store even though it will show me the store 1 mile from my house. It will not allow me to register my card. And it rarely shows the coupons that it supposedly offers in the store. Ugh..Version: 15.5.1

Shopping in store?It is frustrating can you see the path in the shopping in store mode. The app shows items in the store that the store does not even carry..Version: 18.1

BossWhy does this tell me I need to update but won’t let me? This digital stuff is a bunch of crap especially for people who don’t have cell phones.Version: 56.1

Apps a bad jokeCircular motion of asking the same questions. Food Lion here I come..Version: 16.3

Gas stationIt is ridiculous to drive 40 miles to use gas points..Version: 25.1

Won’t let me register without crashingI downloaded the app in hopes that I can check some prices before I start shopping at my local Ruler. When it asks for a location, I type in my address and when it asks me to select my store I get a popup asking me to download the app (which I’m already accessing) or Not Now. Selecting either one causes the app to crash. I can’t even create an account! So frustrating. Please fix, app developers!.Version: 15.4

Use to be great!I loved this app, but now I can’t even open it because it crashes the second I tap on it. I can’t get my card up, get my coupons or nothing..Version: 14.2

Dissatisfied shopperCannot get ap to work 😫 Tried multiple times and it will not load my address and identify the Vincennes IN location.Version: 14.2.3

User unfriendly!Heaven forbid you want to check a price on something before going or planning a menu good luck searching chuck roast apparently they only have 3 roasts and Chuck isn’t one offered- worthless their old app was great this one stinks!.Version: 18.0


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