- 63.8LEGITIMACY SCORE
- 66.8SAFETY SCORE
- 4+CONTENT RATING
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BigFoot Java Rewards App Complaints & User Negative Comments 2024
BigFoot Java Rewards app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using BigFoot Java Rewards? Can you share your negative thoughts about bigfoot java rewards?
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BigFoot Java Rewards for Negative User Reviews
✓ Fix and update the appI’ve always loved using this app, and now, it’s upsetting because no one will update this app so people can continue to enjoy using this! It’s pretty sad!.Version: 2.2.20130304
✓ When are you going to update it for Huss Apple IOS 11.2 + usersI have been using Bigfoot and the app for a long time and been very happy with both the app and the coffee. The last several months I have been very frustrated as I have not been able to load money onto my card so I have not been using Bigfoot as my coffee place. I always loaded $20 the card using the app so I would get the extra benefits, because I didn’t get the extra I decided not to go to the shop. I would really like to start to get my favorite coffee again so I would appreciate the app getting fixed. Please give us all an update as to when you will be getting the app up to date. Thanks.Version: 2.2.20130304
✓ Needs to be updated & fixed!!I have had this app since the beginning! You used to be able to see balance, points, free stuff, etc. but for the last 2-3 years easily, YOU CANT SEE ANYTHING!! I mention it to the staff all the time and they don't even know anything about the app. To be honest I barely go to BFJ anymore because 1. The location in Bothell has been gone a while now, and 2. To have to log into the Internet to see everything is really time consuming. Please update!!! AND you should add a feature to reload your card from the app!.Version: 2.2.20130304
✓ No longer worksThis app no longer works with iOS 11. Please update this app!! It is the only way I can see my points since I do not have a physical card for Big Foot..Version: 2.2.20130304
✓ Needs updatingApp is great but needs to be updated to work on IOS 11. Can’t check in, see how many rewards you have..Version: 2.2.20130304
✓ Needs updatingI have used this app since it first launched but since my latest upgrade I cannot see my balance-or anything on the right side if I have free drink, $5 bonus or total drinks towards next free one. Also, have had several times in the last few weeks I couldn't check in. I love that I can automatically reload my card as a feature, but when the app is on the fritz I cannot use that money. Please resolve. I love big foot & normally love this app. I will write new review once fixed..Version: 2.2.20130304
✓ Please Fix!!Unable to see any balance points that's the only problem I have. I would like to see the points I have accumulated 😏.Version: 2.2.20130304
✓ FailIt used to work perfectly fine, now every time I go to check in....the app just closes down. Needs an update!.Version: 2.2.20130304
✓ Why is this the case??I’ve been a BigFoot Java customer for about 14 years, & my whole family & I have been using the app for a number of years, we are all disappointed that the app isn’t compatible with iOS 11, I’m hoping they fix it soon, we told them of this problem for like a year now...I shutter to think 🤔 how much we spend on coffee ☕️ but they don’t value the customers enough to correct app faster than this?? When will you correct the app?.Version: 2.2.20130304
✓ Please update nowBig Foot - please update your app now. I can’t locate my physical card so why should I miss out on points and rewards because your company hasn’t updated for the last few IOS updates??!.Version: 2.2.20130304
✓ Love this AppThis app needs to be updated so it will operate with the updated iPhone iOS 11 update! Cannot use or access app until that’s done!! Helllpppp.Version: 2.2.20130304
✓ IOS 11Please update your app. I love the features of being able to check in at the stands and see my drink credits. But when I upgraded my iPhone I’m no longer able to use this..Version: 2.2.20130304
✓ App needs updatingI can't see my balance and rewards since upgrading my phone. I would also like to be able to have access to see my transactions. The app needs some work..Version: 2.2.20130304
✓ Needs work!!!Can't see anything about balance or drink points on my iPhone 6+!! App needs some serious upgrading and seems to have needed for many months!! Would be nice for the money that most of us spend at Bigfoot if we could actually see where we stand on the app. Please repair ASAP!!.Version: 2.2.20130304
✓ Update NeededApp has been down now for about 4 months, maybe more. Would appreciate an update, so we can use it. I got here nearly 3-4 times a week..Version: 2.2.20130304
✓ Needs to be updatedI can’t even input the card they gave me. The app needs to be updated with proper instructions to actually help the customers..Version: 17.42.2017112201
✓ App updateWould really like for the developer of the Big Foot Java app to update it so it is compatible with the iPhone iOS 11 & higher. Very frustrating when I can’t look up my account..Version: 2.2.20130304
✓ Legal stealingLoad money on my app before upgrading. Upgraded, no access to my app, no coffee card and lost money. Not like Apple did not give fair warning and time to update..Version: 2.2.20130304
✓ Can’t use the appI have been going to Bigfoot java for a couple of years now and I love the coffee, people, and coffee! But this app is not usable since I’ve updated my iPhone! This has been this way for about 6+ months and that is unacceptable! You need to update the app! You should not offer to have an app if it does not work on your customers phones!.Version: 2.2.20130304
✓ Not Working with Apple 11.0 updateI have used this app for years. Now it will not work with the latest iPhone upgrade. Hoping you will get this updated soon..Version: 2.2.20130304
✓ Please update appThis app won’t work with iOS 11, this is why I’m giving two stars. But before it worked well. I used it often! Please update, so I can start using it again.Version: 2.2.20130304
✓ Doesn’t workI love big foot java but the app or even a regular browser won’t let me even create an account. I have a card but needed to create an account to cash in the many points I have for rewards. When I create an account and chose option for “I already have a card” and enter my card number and login, it goes back to the “I have a card” or “I need a card” menu. I will probably have to get a new card and I’m not sure if my rewards can be transferred. I’m sure it’s an easy fix that will generate a lot of revenue for big foot! Please fix!.Version: 17.42.2017112201
✓ Incompatible with iOS 11I had been using the app to check in using mobile and I loved the convenience. Now with the iOS update it no longer works at all. 😞.Version: 2.2.20130304
✓ UPDATE PLEASE!!!!I have an iPhone 6+ and the only thing I can do is check in. You can not see how much money you have left on your card, you can't see how many drink points you have and you can't reload your card..Version: 2.2.20130304
✓ Pay Attention!!!BUGFOOT!!!! You’re a business trying to make money right? A huge portion of your customers want to use their Bigfoot card to store cash in the wallet, but your app doesn’t work! What happens? They go elsewhere. You know it’s an issue but you don’t fix it. I wonder how much sales would go up if the app worked correctly..?.Version: 17.42.2017112201
✓ USE TO LOVE THIS APP.... UPDATE PLEASE!I love going to BIGFOOT JAVA! My husband and I go there all the time. However we can no longer use the app because you haven’t made an iOS update since iOS 11 came out. Please update your app! It’s kind of a pain to always have to give Our phone number out when the barista’s are busy and we are no longer able to see how many drinks we purchase before a free one without going on the website at home. Please update your app. Thank you!.Version: 2.2.20130304
✓ Update app pleaseBigfoot Java is my favorite place to get coffee but the app has issues and needs to be fixed. You cannot reload any $ on the app..Version: 17.42.2017112201
✓ ReloadWhy does this happen? I’ll let you load money on there. The reload does not work. It just keeps turning and turning and turning and turning and turning and it never loads never loads. I’ve deleted the app re-added it. I’ve done everything that I could possibly do it does not work fix your app and why do you not allow Uber Eats to do pick ups? Ridiculous..Version: 17.42.2017112201
✓ Please UPDATE ASAP!!!!!!!Waiting for the app to catch up to the iOS 11. I LOVE BIGFOOT more then Starbucks and would travel to the few locations just to get it instead. But I want to be able to use the app like I use the Starbucks app! In the new update can you please have it to where we could scan our card instead of just checking in? And maybe more features please?? Also! Can we get the menu on the next update? It’s really lame how little we can do with the app..Version: 17.42.2017112201
✓ Needs a few things updatedCan't see my rewards or balance.Version: 2.2.20130304
✓ SeriouslyThis app needs serious work. For the money I give them they could do something better than just allowing me to check in...FRUSTRATED!!!!.Version: 2.2.20130304
✓ Needs ImprovementI like the fact that you can check in from the phone and pay off your card. I don't like the fact that it does not show your balance or other important information. Definitely needs to be updated and improved. The coffee is still the best though..Version: 2.2.20130304
🙂 BigFoot Java Rewards Positive Reviews
BigFoot Java Rewards works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact BigFoot Java Rewards.
⛔ BigFoot Java Rewards Problems
