- 85.5LEGITIMACY SCORE
- 86.0SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Iron Hill Brewery App Complaints & User Negative Comments 2024
Iron Hill Brewery app received 20 complaints, negative comments and reviews by users. Have you ever had a bad experience using Iron Hill Brewery? Can you share your negative thoughts about iron hill brewery?
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Iron Hill Brewery for Negative User Reviews
✓ No King’s card, no way to order!There is no way to place an order without King’s card! Now I paid $20 for the card and waiting till it will arrive in mail to be able to place an order!.Version: 22.14.2022090101
✓ App does not allow for new registrationApp would not proceed past King of the Hill roadblock..Version: 22.14.2022090101
✓ Great to track rewards but cannot orderThe IHB app is great to track rewards but app will not allow user to place an order. User receives error message, Error validating basket..Version: 19.29.2019080901
✓ Can’t register without a physical cardTrying to register through the app but it doesn’t let me advance unless I have a physical card number to enter. Have never been able to register or order food..Version: 22.14.2022090101
✓ Definitely UnfinishedApp says that my card is already registered. Some fields appear blank after being filled out. The “sign in” page for registered cards doesn’t clarify whether to enter the card number, name, phone number, etc. Login button doesn’t prompt any “incorrect login info” message so it’s hard to know if the button even works. A lot of bugs to be worked out still....Version: 19.29.2019080901
✓ Bugs and no error messagesCan’t register, and the app is not providing any error message, just not moving to next screen. Better to spent some time testing your app before releasing it to your customers.Version: 19.29.2019080901
✓ Not a fanI love Iron Hill. I even used to work there and still love to eat at Iron Hill often. That said, this app is kind of awful. For years I’ve used and have seen little to no improvement. Firstly, apps that don’t allow you to pay with your apple wallet cards seem very antiquated in 2023. I just ordered food and the first two items I wanted for dinner, I was told to remove from the cart because they were unavailable. If the app has access to see what is or isn’t available why isn’t build in a way that doesn’t allow you to select those items for your cart? I feel like people have likely wanted to order takeout from Iron Hill in the past and gave up because the app is frustrating. I still love Iron Hill but please update this!!!!.Version: 23.9.2023050902
✓ App won’t take card # after downloadedSays already registered. Of course it is since I already have a card and it says to enter the number below! Tried other option to login, won’t accept login info but it works online. Would love to use the app, but unusable..Version: 19.29.2019080901
✓ App keeps crashingKOTH member here so avid user of the app. Was working fine - check-ins, menu, etc but for the last month keeps crashing when trying to open. Crashes instantly. Using iPhone 10XR.Version: 19.29.2019080901
✓ Not working yetSign up issues, when adding card number nothing happens. Could not complete. Also font is way too weird, too narrow, hard to read..Version: 19.29.2019080901
✓ Yikes.Gunna level with you guys, this is a bad customer experience. Sometimes people wanna go out to dinner and not whip out their smart phones and download a 15 dollar. Definitely COULD be better, but this isnt it..Version: 19.29.2019080901
✓ Has potentialI tried the app last week. Between my wife, waitress and me, we couldn’t figure out how to check in to get points. Tonight I figured it out. You need to click on Locations, choose th location where you are, click Details and finally…click Check in. That’s lots of work for someone who’s drinking beer. It would make more sense for the Check in option to be a tab on the main screen..Version: 19.29.2019080901
✓ Yes, reg. process load of royal Koth puckey!+ member no. card nearly illegible after six mo. Oh well beer’s good. I like IHB but not app..Version: 19.29.2019080901
✓ Redeeming rewardsThis option does not work in the app. Please fix it as it is very annoying..Version: 19.29.2019080901
✓ Full of bugs and fraudulent ratings!!!Clearly IHB is telling their employees to give this app five star ratings! None of the five-star ratings left reviews, and all of the reviews are one or two stars!! If apple only allowed ratings with reviews, this app would be 1.1 stars! IHB you overpaid whoever made this app. While registering, there is no auto fill, fields show as white, the zip comes up as letters, and at the end of filling all the fields, it wouldn’t let me register my koth card!!! And when I hit back, all the fields are blank again! Did anyone test this at all??.Version: 19.29.2019080901
✓ Current KOTH member card number not workingApp does not move on to stage 4 after typing in KOTH number on back of card..Version: 19.29.2019080901
✓ Not letting me login, registerDownloaded the app somewhat excitedly and trying now on two separate days it does not allow me to register my account. App is no good.Version: 19.29.2019080901
✓ Needs workThe app would not take my card number, an unacceptable lack of error handling..Version: 19.29.2019080901
✓ Horrible and annoyingDownloaded this app after seeing that a new location was being built and about to open In Buckhead 100 feet from my condo. After installing the app, I couldn’t look at their menu, or beer list, yet I got CONSTANT push notifications from Their App - even after turning notifications off. The APP also kept messaging me thru my notificatikns asking to use my location. I ALREADY SET IT UP TO ONLY GIVE THE APP PERMISSION TO USE LOCATION WHILE USING THE APP. WHY DOES YOUR APP KEEP ASKING ME TO CHAMGE THE SETTINGS I SPECIFICALLY PICKED?!?! The app was trying to trick me into giving it access to my location all the time. And it did this several times within 10 hours of installing. Nope. Gotta go. And I can’t see the menu or the beer list? This business is gonna fail. They clearly do not understand their customers. What a horrible experience. AND THEY ARE STILL NOT OPEN FOR BUSINESS..Version: 19.29.2019080901
✓ NonfunctionalUnable to enter my information to register the KOTH card. In my first attempt it froze after I entered my card number. Deleted the app and reinstalled at which point the drop down menus for store locations were empty and I could not move forward with the registration process..Version: 19.29.2019080901
🙂 Iron Hill Brewery Positive Reviews
Iron Hill Brewery works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Iron Hill Brewery.
⛔ Iron Hill Brewery Problems
