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Caesars Palace Online Casino App Complaints & User Negative Comments 2024
Caesars Palace Online Casino app received 22 complaints, negative comments and reviews by users. Have you ever had a bad experience using Caesars Palace Online Casino? Can you share your negative thoughts about caesars palace online casino?
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Caesars Palace Online Casino for Negative User Reviews
✓ Do not download.First of All. You put $200 in and you have bet $6000 before you can even withdraw money. I called customer service they made me cancel my bonus not know what was gonna happen. So I had $337 in bonus money and gone. She wouldn’t bring it back. They wouldn’t help me at all. Criminals. To have to gamble $6000 before you even have an option of withdrawing is criminal. DO NOT USE! Update. The response on here much nicer than the customer service I got on the phone where I was talked over reading me your fine print. You can say whatever you want, but your requirement is ridiculous. If you put $1250 you have to gamble $30,000 before you can even withdraw. That’s nuts. What you guys are doing might be legal but it’s not right. But it’s alright I’ll never use or step foot in anything involved with this company..Version: 1.0.4
✓ DO NOT USE!!I put $200 in and you have bet $6000 before vou can even withdraw money. I called customer service they made me cancel my bonus not know what was gonna happen. I had $220 in bonus money and gone. She wouldn't bring it back. They wouldn't help me at all. To have to gamble $6000 before you even have an option of withdrawing is criminal. Biggest SCAM out of all the casino apps..Version: 1.0.4
✓ APP IS A SCAMYou have to bet 15x your deposit within 7 days before they let you withdraw or they take it all. They hid this deep down the the terms and conditions.Version: 1.0.4
✓ It’s just bad.And customer service is even worse. Basically AI for all 3 options. The wins are few and far between. The game features/bonuses nearly nonexistent. Jackpots just sit untouched and climbing. If you want to just lose on infuriatingly consistent and constant streaks with almost no bonus features, for weeks, then go ahead and donate. If the games work. Only a select few from one company. No floor games. And no fun. It hasn’t been live for long, so I haven’t played for long, but I’ve only been up once (by maybe a couple hundred), and I’ve seen maybe 3 bonus rounds with days and weeks in between. I’ve tried quite a few of them. This for me has been the worst, by quite a bit..Version: 1.0.4
✓ TerribleFalse advertising on promotions customer service doesn’t help at all waiting 2 weeks for a reply. Every other casino app is better than this. Do not download..Version: 1.0.4
✓ Took my money after I dropped a bonus and customer service is uselessDropped a bonus as it didn’t want it to begin with. The playthrough requirements and restrictions are way too high so I declined. It still applied when I deposited. Went to cancel the bonus, and it said it would drop the bonus amount. Then my cash disappeared as well! And I didn’t even play a spin, hand or anything. Casesars Customer service is BY FAR the WORST out of ANY company, not just gambling either. Stay away.Version: 1.0.3
✓ Terrible app BEWAREMy bank was up to $458.00 and then I noticed.38 cents was the total! They will STEAL your money and hang up on you! It s a scam.Version: 1.0.4
✓ I keep being told I am not in ONT when I am and I even have turned off the VPN buttonI don’t know if this is a new thing like a bug or ??? or a “ME” thing but it keeps stating “Connection Lost” every half second, and when I would ask support they would tell me it’s one of these things and it would be not likely any of the three things considering I know I am in Ontario, I am not on an unsafe network this is my wifi for me myself and I (at least I don’t think I’m at risk but again you never know:)) or it could be that I need to just download the app but I am 190% sure these three things are not an issue for me. Has the developer heard yet if anyone else having this issue and what can be done to fix it? Thank you in advance for reading my review - We will get to that 5⭐️promise!!!.Version: 1.0.4
✓ Waste of moneyDon’t play this they will cheat you big time all these online casino will throw off your bonuses and cheat you badly.Version: 1.0.4
✓ InformationI need to know if the application pays? or is it just a game.Version: 1.0.4
✓ SketchyMade a deposit of 40$ so I had 65 total to start got the whole way up to almost 1200 before it was withdrawable and when I tried to withdraw it said pending and never gave me it now the app won’t load don’t know if it just takes time but most apps are instant.Version: 1.0.4
✓ Would not recommendI only managed to get through 26% of the 15x play through on the deposit bonus. Would not recommend..Version: 1.0.4
✓ Disappointed immediatelyMake sure you get the promo code for the new sign on offers before creating your account. This was not mentioned in the ad that lead me to sign up for this app. If you create your account without the code, you will not get to use the offers. Customer service is trash and will not help at all..Version: 1.1.0
✓ Bonus is a gimmickThey take your actual money that you deposit and use it as part of your “bonus” money… do not play. You have been warned!!.Version: 1.0.4
✓ I don’t normally leave reviewsThere is a lot of games to choose from, which is really nice. However once I started to win some of my money back the app closed on me. I restarted my phone and the app persisted to read an error saying the lobby wouldn’t load. After an hour of deleting the app and redownloading it did load the lobby back up. But then randomly throwing up errors on not having enough to make a bet ( which I had 500x more then I was betting). I did cash out so let’s see if that goes through since there is nowhere on the app to see where in the process your withdrawal is. Overall I will be playing elsewhere. Sorry..Version: 1.0.4
✓ Games do not openI would like to give a better review and continue playing but after giving this a try for 2 weeks it has not improved. You cannot open half the games on the app especially IGT games. They want to load but you continuously get black screens. I have checked all my settings and they are in order. I have no idea why some work and some do not. I have done all the trouble shooting steps and yet they still do not work. It is very unfortunate but if I cannot play some of my favourite games there is no point playing on this app..Version: 1.1.1
✓ Cant winNever have I played on a site where when you hit a feature it pays almost nothing. Other sites at least you get like 10x your bet. $800 gone in about an hour with $2 to $5 bets. Joke.Version: 1.1.1
✓ Terrible$3000 No wins or even a nice hit wow.Version: 1.0.4
✓ They stole moneyThis app is Terrible and they stole money from me I was playing and had over 400.00 in my bank playing on my games and all the sudden the money was gone and .72 cents was all I had I tried chatting in the rep asked me if I have a screenshot of my money ? Like what why would I have a screen shot ? Like I knew my money was going to disappear!!!! She had no answers before finally disconnecting me and now I’m out over 400.00 don’t play this crap now I don’t even know what to do to get my money back.Version: 1.0.4
✓ Support is junkCalled because I was unable to play slot games the other day. Call dropped as the agent put me on hold to send an email that I never received. So I am still unable to load slot games but live dealer games work. No call back , no follow up just unhelpful JUNK support.Version: 1.0.4
✓ DO NOT DO ANY PROMOS OR EVEN DOWNLOADSo I downloaded the app off of a link and instantly AUTO OPTED ME IN FOR A PROMO IN WHICH YOU HAVE TO SPEND $780 TO WITHDRAWL ANY MONEY the second you try to cancel said promo IT STEALS YOUR MONEY AS IT SAYS IT IS NOW TIED TO THE PROMO AND MAKES YOUR CASH INTO BONUS IE THEIRS..Version: 1.1.0
✓ Doesn’t workI’ve had this downloaded for over a week now. Still can’t load any games..Version: 1.0.1
🙂 Caesars Palace Online Casino Positive Reviews
Caesars Palace Online Casino works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Caesars Palace Online Casino.
⛔ Caesars Palace Online Casino Problems
