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Adidas Training by Runtastic App Complaints & User Negative Comments 2024
Adidas Training by Runtastic app received 50 complaints, negative comments and reviews by users. Have you ever had a bad experience using Adidas Training by Runtastic? Can you share your negative thoughts about adidas training by runtastic?
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Adidas Training by Runtastic for Negative User Reviews
✓ Fail right on the first tryContinue with Facebook = Registration failed Signup manually = this email already existed Login by email/password = You’ve entered incorrect email or password (by the way, I can login on your website using the same email and password) Trying to forgot password, then login with my email and that new password = You’ve entered incorrect email or password (by the way, I can login on your website using the same email and password) I’m done trying! Wish I can rate zero star!.Version: 2.7.1
✓ Pretty basic appNot very impressed with this app. It doesn’t give the option to edit the workouts they put together for you, which is really annoying if, like me, you have joint problems and can’t do the jumpy jerky exercises without injuring yourself further. Also, the “build your own workout” bit doesn’t let you customise at all. Not fit for purpose for anyone who isn’t 25, slim and healthy..Version: 4.19.2
✓ RuntasticWhere’s runtastic pushups app? I bought it and I still have it in my phone .. it stopped working because you guys bought it and ruined a perfectly good app. On top of that the support staff wants me to pay $13.99 for this new app which doesn’t even have push-up counter..Version: 7.7
✓ Love the idea, hate the appI am a big fan of the Runtastic results idea and program. The exercises are great and I am always tired after a workout. BUT the app is just disappointing. I installed the app on my Apple Watch series 3 and it has never worked properly. I finished my workout hours ago, but the app on the watch still thinks I am in the exercise program. I can’t cancel it, I can’t quit. The only thing I am left to do is turn the watch off, close the app entirely on my phone and then cross my fingers and hope that it will not restart the app when the watch turns back on. It is so frustrating, I am probably going to remove the app from my watch entirely, it’s just not worth the hassle..Version: 4.16
✓ Liked the old runtastic apps in addition to this.This review is 1 star because I had previously purchased a few years ago all of the pro versions of the runtastic apps. I just got a new phone and was hoping like with every other app available to simply download the ones I had previously purchased. However they are not available? Now I need to make more purchases it seems in the new adidas versions in addition to what I already paid or previously. I would be happy to do so if the other apps were available they are good supplements to these workouts but when I set a goal for push-ups or squats or whatever, in the old apps it was great and the program built you up to that goal. I now don’t have access. What a shame, and waste of my money, time, and resources. If adidas runtastic can’t respect that then I don’t see why it would be reasonable to purchase anything on the newer platforms..Version: 5.6
✓ Extremely unfriendly to music players and doesn’t ever load video demonstrationsWriting this during my workout as the music cuts out for the tenth time in two minutes..Version: 5.17
✓ Good, but brokenI bought this app last year to help me stay in shape during the shutdown. I really like the variety of exercises included, and used it regularly. It could use some fresher content, but for the price it was a fantastic deal. I say “was” because about a month ago I found I was unable to log into the TV app. The iOS app still worked fine, so I was able to continue using it… sort of. I contacted tech support, and was told: “After a thorough investigation, we have to inform you that our developers won’t be able to fix the problem in the near future.” I like the app and will keep using it in its hobbled form, but be aware that there’s a potential login issue that the developers don’t plan to fix. Two stars off for that. Buyer beware..Version: 6.6
✓ No AppleTV supportWorked fine for my first workout, tried to login a day later and can’t login. Reset my password, still no luck. Contacted support, after 3 weeks they came back to me to advise they cannot offer support for their own app on AppleTV and suggested I use it on my iPhone or iPad. Very poor customer service I have the latest 4K AppleTV running the latest version of the app..Version: 6.8
✓ FrustratedBe careful when you make a purchase I misunderstood and when I seen that it was .90 something cents a week for 12 months I assumed it was going to be billed that way and didn’t realize that it was going to take the total of what that equals for the 12 months all at once and charge me $50. I tried to cancel my subscription but it had already went through and when I went to Apple for a refund they refused me and I am now out $50 for an app that I probably won’t use for an entire year. The app it’s self is good and I would still very much use it but had I known that they were taking that amount all at once I would have made a different subscription choice..Version: 2.12.2
✓ AnnoyedAnnoyed with this app and the company. I got the free 7 day trial last Sunday and before my 7 days were up I was charged the full one year membership! Not happy with the app, and I am upset enough not to ever used their apps again..Version: 2.15.1
✓ Premium is a scam“Cancellation of the current subscription period is not allowed” - that’s exactly how these companies make all their profits! By not reminding past users their subscription is due and charging their account! No better than your average Nigerian scammer..Version: 3.9.1
✓ Very good, but has issuesVery good app in general with guided workouts and self tailored ones. Good at tracking exercise. However, I have experienced constant issues where workouts aren’t saved, points aren’t counted and the support isn’t existent to sort/report these issues. Also the plan feature often glitches and fails..Version: 5.2
✓ Well designed app, NOT for BEGINNERSI use to be a gym-daily kinda person but stopped for years on end. Wanting to get back at it I've used this app now for somewhere around 2 months. This app is GREAT for those who are intermediate to expert level for exercising and have already built up muscles, but for the BEGINNER this app is a no-go. The biggest PROBLEM with this app is that there is almost NO BUILDUP to the “suggested workouts”. You will do relatively tame workouts, that may be three to four different exercises repeated by 3 or 4 sets, but then it goes 0-60 really fast. The next workouts the app will “suggest” will be DRAMATIC in more difficulty. Too the point of causing injury or soreness that’ll cause most beginners to most likely have to stop working out for a few days. Remembering back to some of my fitness instructors from the past they would not recommend this kind of app to a beginner, it advices to go way too hard immediately which is nothing more than a recipe for injury/soreness. Especially to those who have had no experience with some of the exercises. Would be great for an intermediate/expert level person though.Version: 4.15
✓ Really bad UX.If you are a beginner then try another app that it’s not a mess right from the start. There’s a bunch of things on the home screen and when you move to the other sections there’s more stuff in there. It’s like they ran out of space on the home screen so they just started to categorize everything. So all the sections look as messy as the home screen. It’s a pity because once you play the workout, the process is fine. But it’s just a mess to get there..Version: 4.13
✓ App good on phone but apple tv doesn't workRuntastic needs to get their s$&t together. Impossible to log into the TV app. Phone app doesn't stream. What's the point of having home workouts that you can't make use of on a TV. Annoyed to find this out after purchasing the premium membership..Version: 6.21
✓ Not working properlyI’ve done a workout today, I did around 6 min, the app counted only 5 seconds. And I was pressing next all the time and doing all the exercises, then in the end didn’t count at all. And if I’m listening music on my phone and doing the workout on my Apple Watch, shouldn’t stop or low the volume of the music. That’s annoying..Version: 4.13
✓ Took something simple and useful and ruined itTried to log in and use the app to track a jog. They took the app I enjoyed crowded it with crap and made the most unpleasant thing to use. About as user friendly as a Canadian goose with a pet me sign..Version: 6.16
✓ I was so ready to start a new workout plan until…I installed it on my Apple Watch and the watch app says “Please use your phone to log in or register.” Whatever I do, restart, soft reset, install/uninstall, I get the same error. I *am* logged in on my iPhone app. The Apple TV app also won’t let me log in either, asking me to check my email and password combination every time. 🙄 I use iCloud Keychain to save my credentials and have passwords generated for me. The Apple TV will also autofill them for me whenever I sign in on an app, so this is definitely not an error on my end.Version: 6.12
✓ Calories on apple watch doesnt sync correctlyCalories on apple watch doesnt sync correctly Health doesnt have the same calories burned , act weird. I prefer nike training.Version: 5.2
✓ Good in concept but....Using AI to try to make workouts closer to personalized without paying a human trainor is a great concept. However, the execution leaves some significant issues, exacerbated by no ability to contact a human to ask questions, even via email. For example, it appears that if you manage to complete your weekly goal earlier than expected, you have to wait until the next week to do the next step in the plan. You could just keep changing the “goal”, but then that’s not an actual goal, that’s just a filter. How silly. Perhaps there is a way of advancing the program, but it’s not covered in the prewritten questions available and, again, there’s apparently absolutely no customer service. There are much better apps out there that are considerably more practical and functional (eg nike, skimble’s workout trainer, fitbit’s coach)..Version: 3.9.1
✓ Fails without Working Apple TV AppI think this app is pretty darn good, but it won't work as a training solution for me because the companion Apple TV app doesn't work at all. For some reason the TV app needs to connect to your phone in order to sync training routines, but no amount of fiddling will get them connected. I have followed everything on the Adidas Runtastic support site and have corresponded with customer support people who do little more than copy and paste what's already on the website. Nothing works. Someone must've made it work, because there exist screenshots online of a working TV app, but I am giving up and will seek another training program..Version: 5.12
✓ How to:I live this app so much there are great workouts but, the workouts I’m given isn’t my level. It’s too much for a beginner. (They gave me push up (I chose the easier one which was NO KNEE push up) and push up narrow-to-wide) Please add a skip button or something. Thanks.Version: 4.3
✓ Needs GIFsThey seriously need to include GIFs of each exercise rather than have still pics and assuming we all know what they’re talking about..Version: 4.18
✓ Very buggyKept crashing at login. Failed gmail login and when trying to logging in via Facebook, the app would crash when switching to get the 2 factor auth. Then, once logged in by creating an account, the Apple Watch app wouldn’t work or recognize that it’s installed on the phone. Tried rebooting both devices, manually closing the app and reinstalling. Yikes. Not a great first experience..Version: 4.2
✓ Faulty logic?I used to like this app for the gradual progression but now I can’t understand the logic. Beginner 2nd week-2nd day: 20 push-ups (relatively understandable although never saw it before at this stage). 3rd week-3d day: 40 narrow push-ups (I could barely do one per series!!!). So I should jump from knee push-ups routines to narrow? Of course I gave the ‘too hard’ feedback but I already dread what the next week will be like. Honestly I think there’s something wrong with the logic of the software. Im not sure I will renew my subscription if it carries on like this. I would have given more stars if it wasn’t for this problem....Version: 5.13
✓ Nightmarish Maze to UnsubscribeI rarely review apps but feel the need to advertise the convoluted, labyrinthine and deliberately deceptive journey that I had to endure in order to unsubscribe from this application. Although the service they offer is solid, this app needs to revise the protocol for members to unsubscribe - and quickly. It dulls the polish of this useful product and makes the service feel EXTREMELY shady and borderline criminal. I should be able to unsubscribe easily from the application itself versus crawl through a series of poorly marked web pages. This is not a good business practice and should be remedied ASAP..Version: 3.3.2
✓ So much opportunity for improvementNegatives Frustrating app to use on iOS 1. Airplay is unusable to project to your smart TV doesn’t work very well. keeps flicking in an out of Apple TV. Not fit for purpose. So use screen mirror instead (a work around I know) 2. The exercises loop in such a jerky fashion obviously rushed it to market. Presentation of content needs improvement. 3. Demonstrations in the exercise are in full screen mode which is great. The actual exercise workout is not. Poor use of realestate. 4. Forget connecting to calendar after you say no the first time. Impossible following the adidas instructions. Positives Workout content is pretty good. It will keep you coming back. It’s like having your own personal trainer at home. Obviously a work in progress app. Give it some time, ignore the negatives (that frustrate the hell out of you) start your day angry. Haven’t heard back from Adidas on any of these items as yet..Version: 5.7
✓ GlitchyLove the idea of the app and find it ok to use but recently the programmes don’t work. If I select 3 work out days it only shows two workouts. Add more days and it will give a third but you can’t then ‘finish the week’ because the other workouts don’t show and the days are passed so you can’t remove them. Can’t get past week two of any programme because of this and am about to give up. Used it loads during lockdowns and was hoping to get back in to it but pointless doing week 1 and 2 over and over again..Version: 6.32
✓ Great appI love how the app incorporates warmups and cool downs. Doesn’t seem to sync with the Apple health app though. Would love to see that and better synchronization.Version: 5.2
✓ Weak MiCoach/Train & Run replacementThe greatest disappointment here is the complete lack of real heart rate-based training support and programs. Sure, you can use an HRM, but there is no zone coaching or capability to build your own heart-rate-based workouts. This app is really much more of a social media app than a genuine, fitness focused app such as Polar Flow, or Garmin Connect. While the running-centric focus is understandable given Adidas’ product profile, it’s just sad to see the woeful content of the Runtastic app, as compared to the amazing capabilities of MiCoach (later Train & Run) that were so user friendly - and worked. Perhaps someday Adidas will bring some of the Train & Run capabilities back in the Runtastic/Adidas Training app. I hope so....Version: 4.20.1
✓ This is not freeIt is free to download the app but to use it you will have to sign up for a plan. Without signing up the app is useless!.Version: 1.6
✓ Ate through dataDownloaded the app last night, went to the gym for 40 minutes today and somehow used 2.8GB of data. I don’t know how that’s possible, but it’s the last time I use the app..Version: 5.7
✓ Can’t sign inI wanted a training app ok my apple tv. However, after setting up an account i am unable to sign into app on apple tv. Same sign in works ok on ‘phone and ipad. Tried deleting and downloading as well a reseting apple tv with no success. I contacted there ‘Customer Happiness’ people and the answer was ‘After a thorough investigation, we have to inform you that our developers won’t be able to fix the issue in the near future’. No explanation. No solution. Unbelievable. Just pleased i only downloaded the free version and didn’t subscribe first..Version: 6.11
✓ Super disappointedSuper disappointed I am not able to log into the AppleTV app with my account information. Not sure what the issue but I was told it does work by support..Version: 6.12
✓ Handy to HaveI purchased this app as encouragement to workout outside of my gym sessions. Soon enough I was only using the app. The only thing I don’t like about it though is that when you say a workout is too easy, it adds reps and rounds onto the next workout to make it ‘harder’. I’m the type of person that gets bored very easy with high reps and long workouts. I recommend options to personalise it further so that instead of making the entire workout longer, there’s an option to keep it the same length or shorter but more intense to accommodate for people like me..Version: 2.5.4
✓ GarbageCanceled it three days before the end of the 7 days but it charged me anyway and now it’s not letting me cancel. It’s trash.Version: 4.17
✓ Great Workout PlansExercises and plans great, love the videos and the 12 week plan for fat loss. Issues: - Poor Apple Health integration: use your Apple Watch to control the iPhone app and two separate workouts will be recorded in Apple health. - Apple Watch workouts are hidden during use: the time is overlaid so you can’t see the countdown timer. - Some workouts not suitable for those way out of training and with little experience: should be more customisable based on the users fitness levels and experience..Version: 4.14
✓ The same problem with some good appsStart off free then take away features workouts and demand $$$$$ every year Not fair. Don’t offer something for free without stating that it’s trial or limited time offer then take it away. Basically misleading policy..Version: 5.5.1
✓ Stopped support for a better Runtastic appThey stopped supporting, pretty much bricking the app, when everyone is stuck at home. I paid for the premium Runtastic 6-pad app, and the workouts for the core in this app are super badly designed. 1. You can’t work out with out staring at your phone, in the Runtastic app, the trainer counted aloud so you know how long to hold each flexing motion. Here your on your own, your pace has to be good from your own experience. 2. They give you a 30 second break, and then immodestly you have to get into position before the work out starts, the next work out only shows when the break is over. With the previous app, you can set the breaks to be shorter, and then it switches to the next workout. Then It tells you “get ready” and allows you to set up for 5 seconds. The issues is exacerbated when you have to get up and skip the 30 second break and re position yourself to get to the next exercise. 3. No customisation in workouts. In the previous app, you get to change the order of some things; Like doing one exercise on my left, then the next will be the same exercise on my right. Here you do one workout on your left side, and 4 workouts later you do it on tour right side. Remember also you get no set up time. Im really disappointed with how Adidas did Runtastic and it’s users. I’ve used the app since 2014 and had amazing progress with my core..Version: 4.13
✓ Signing inHey why is it when I want to sign in it says choose a country and when I click on it nothing comes up? Therefore I am unable to continue or sign up. :(.Version: 4.9
✓ Give the ability to save workouts we have created with the workout creatorGive the ability to save workouts we have created with the workout creator. This is such a glaring omission I can’t believe it.Version: 5.4
✓ Too fast of a progressionI tried it a few months ago and input all of the test results. The first workout was great, I was able to complete it, but it still let me feeling like I did something. Then it got very hard on the second and third workout. I couldn’t complete either of those. I put it aside for a few months and reset the training plan. This time it just asked a few questions instead of having me test. I had the same problem, first workout was great, but I couldn’t do the next one. I tried to reset the plan to the easiest level, but could tell from the plan that i would have no more luck with that. It is the same plan, but with lower reps for the push ups. Runtastic, if someone is starting a workout plan from ground zero, the aren’t going to make progression after 1 workout. This plan probably works ok if you are regularly working out, but if you are a beginner, you should look elsewhere..Version: 3.5
✓ I’m frustrated with the appI love the workout plan but what I’m so tired of is that it keeps stopping and saying that I need to subscribe again. Every time I try to subscribe, it says I’m already subscribed but I can’t use it because the app itself says that I need to subscribe. I’ve contacted Liz four different times in less than 6 months about this problem, and it is happening again just now. I am truly frustrated! I want to keep going with my work out plan and not start all over again and again because of the app’s problem. I’m disappointed because it’s one of my favorite work out apps that I use frequently. I’ve tried to reset the app as well, nothing!! Please can you help me not going through this again!! Please! Also, Liz only emails once a day in the middle of the night and that is frustrating as well because it’d take a whole week to fix the problem, which means I’d miss a full one week of work out..Version: 3.1.1
✓ Nice, but useless without paying the premium!Great app, but it has a monthly/weekly fee! And it’s not great the options you have with the fee version.Version: 2.11
✓ Still learning the appI just finished my first day of a 4 week program. I have a few questions, hopefully someone knows the answer to. Am I supposed to do the same workout each day for a week? In my plan it only shows workouts 1-4, so today I did workout 1. Am I supposed to do the same one everyday until next week? Also, after the 40 seconds of each move there is a 20 second break, but before it gets to that break it shows a (+) with a count going up...what is that? It’s not the break 20 second break because it doesn’t stop after 20 seconds. Help?.Version: 4.7
✓ Premium memberI became a premium member from trial, and the app doesn't show all the workout lists and keep saying "become a premium member". What should I do?????.Version: 1.7.1
✓ TV app doesn’t syncI’ve used this for a couple of weeks now, uninstalling, installing, signing in and out and it still doesn’t sync my plans. I’ve had to mirror my iPhone to keep the plan and have it on tv and it doesn’t work.. can this be fixed? I have checked and my plan should be compatible with Apple TV. All devices are latest models and up to date..Version: 5.1
✓ Pretty good body weight trainingThings I love about this app. Great tutorials that help me do the exercises properly. Customized work out based on my fitness level. A nice system for tracking my fitness. I have been looking for a body weight-based workout routine because I hate gyms and I don't want to buy a bunch of gear. This does that well! Things I don't love about this app. The app itself is huge. Then it caches a bunch of video that cannot be deleted from your phone. This thing will seriously eat up space on your device. It's a bit slow and requires tons of button clicks to get even basic things done. This app could be streamlined and made so much more efficient. For example, when I am done with a work out let me go right to stretching. Don't make me go all the way through three tabs and start stretching from a totally new page. Finally, make all the buttons work. The only reason I am writing this review today is because I absolutely could not click no in the app. Shame on you and 3 stars instead of 4..Version: 2.13
✓ What happened to the free trials?Downloaded this app on the recommendation of my partner who swears by it. Far too cardio focused. No free trials on the premium workouts - guess COVID-19 is making businesses greedy. Cancel subscription, cancel account, move on..Version: 4.12
✓ UnimpressedThe app requires that you do burpees. I asked for an alternative, because I don’t do burpees. I think they are really unsafe and absolutely horrible to do. The developers refused to offer an alternative. Really inflexible and arrogant attitude. Clearly these app developers have no interest in the well-being of their users..Version: 2.11
🙂 Adidas Training by Runtastic Positive Reviews
Adidas Training by Runtastic works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Adidas Training by Runtastic.
⛔ Adidas Training by Runtastic Problems
