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Samsung Galaxy Fit (Gear Fit) App Complaints & User Negative Comments 2024
Samsung Galaxy Fit (Gear Fit) app received 131 complaints, negative comments and reviews by users. Have you ever had a bad experience using Samsung Galaxy Fit (Gear Fit)? Can you share your negative thoughts about samsung galaxy fit (gear fit)?
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Samsung Galaxy Fit (Gear Fit) for Negative User Reviews
✓ Band not found...I have the IPhone SE (the older version) and yes it still gets the updates, my dad just got me the Galaxy Fit2. I went to connect my band to the app and the app keeps saying my band isn’t nearby or available to connect to and it’s right beside me. Please help..Version: 2.1.0
✓ After iOS 15 update, I have a buggy paperweightAfter the iOS15 update, my Galaxy Fit no longer functions. The app says it can’t find the Fit, the Fit has a tendency to get stuck in a loop of trying to restart itself. After it gets out of a loop it can still take 30+ minutes before it can connect to the app and even display the correct time. Even when it does manage to stay connected for a few hours without restarting itself, the battery no longer holds a charge for a full day. I have updated the software on the Fit, uninstalled and reinstalled the app (while restarting my phone in between). I’m not convinced that a factory reset on the watch will make a difference. It was already pretty annoying that I had to switch between this app and the Samsung Health app to access different features (why aren’t the features rolled into one app like on a Fitbit?) but this is obnoxious. I’m really disappointed..Version: 2.2.0
✓ Can’t get help without Samsung accountIt’s stupid and pointless to make people mad by hiding behind a log in wall to complain that this stupid app doesn’t work with your own product that you sell. You can’t even buy the old watches at this point why does this even exist. I have model SM-R370 it looks like the top option when you open the app. The phone will pair to it but the app doesn’t see anything and it has full permissions. Please fix this. Now I have to return my Christmas present to my father and figure something else out. One star..Version: 1.8.19102202
✓ Won’t let me change music on gear fitHello, my gear fit won’t let my change the music on my phone it says bt disconnected and when I click on it it says make sure the Samsung gear app is active on your phone but it already is what does it mean help.Version: 1.6.18052802
✓ Horrible!!👿Not compatible with iPod touch makes me rage!!👿 thanks for even replying!! 😀👿.Version: 1.6.18052802
✓ After iOS 15 Update, Boot LoopLike another reviewer from a couple of months ago, the Samsung Fit is no longer working / syncing correctly, and once an exercise is started, the Fit will enter a boot loop every time the phone (in my case, and iPhone SE gen2) tries connecting and syncing with it. It’s impossible to use now, which is so desperately sad - I love my fit, but I’m going to have to move away from Samsung accessories because of this. :-( Like the other reviewer, I tried uninstalling both this app and the SamsungHealth app multiple times, but I also factory reset thr Fot twice, too. It works for a bit until, usually, I start and exercise, and then it bootloops again. PLEASE fix, Samsung team!.Version: 2.2.0
✓ Can not see galaxy fit on the appHi, I bought my samsung galaxy fit and downloaded the app. However, When I started using, it did not have the galaxy fit (only Galaxy fit(e), Gear fit2 and Gear fit2 Pro) and I could not connect and pair my one. So, the galaxy fit became useless..Version: 1.8.19102202
✓ Make it for iPadSimple. Make it for iPad.Version: 1.8.20030602
✓ Worthless for any Apple deviceI love my Samsung Gear Fit2 Pro watch. I love that it is able to do all the things I want it to do and is waterproof. I love that it is a fraction of the cost of an Apple Watch! But, sadly, my Samsung phone ate it and I now have an iPhone. What a nightmare! I *HATE* the headache of trying to use this watch with my iPhone. It is such a wreck. Will NOT connect to Apple Health app. This sounds minor but in reality this is a really big problem!! Any health/fitness apps installed on the iPhone will only sync with information from Apple Health. I have not found a work around for this yet. But even if there were one, it would require the use of multiple apps to transfer data from the watch to the phone to S Health, to an app that could then work as a go between for S health and Apple Watch. Major facepalm. Constantly disconnecting from my phone. Only sometimes notifies me about texts/calls. Even when connected to my phone. And now with the new update it seems I cannot put any new apps on the watch?! I had the UnderArmor app, deleted it before the update and now I have no way to download it back. There is no “Gear Fit Apps” option as there was before. I don’t WANT a $300+ Apple Watch. I’m happy with my Gear Fit. But I know I’m not getting the best use of it. I wish all these apps would just work together!.Version: 1.6.18020502
✓ Connectivity issuesEvery day I have to kill the app & restart it to get it to connect to my watch. And now even that is not working. The app just won’t connect to my gear fit2 pro. Very frustrating. Should have bought an Apple Watch instead. Oh well, lesson learned. Update: Reg the developer response- I did report it using the contact us option, but never got a response. This device is not for iPhone users. Don’t worry about responding; just got a new Fitbit charge 3. No more frustrations..Version: 1.6.18052802
✓ Horrible app, bad supportApp and watched worked fine with my iPhone 6, thought not ideal by any means. Connecting to the app was always a pain, the market for watch faces and watch apps is trash. But my phone broke, and I upgraded to an iPhone 6s. Now I don’t receive text messages on my watch for no reason. It’s not blocked, and I’ve tried everything, including factory resets. Nothing works. Everything else sends notifications, but not the text messages. When I tried to inquire about this through the “report a problem” form on the app, the response was a copy/paste of instructions for how to connect the watch to the phone. Absolutely useless and lazy support. And to preempt another useless response, when I bought my watch, iPhone 6 was supported, so the nonsense dev response that it isn’t supported is garbage, especially since they can’t even provide proper support for the iPhone models they do support..Version: 1.8.19102202
✓ Less Steps After UpdateI had no issues with my Gear Fit, up until I did the update on the watch. I don’t get nearly the same amount of steps I used to before the update. I like to use it at work, since I work in the health field, I’m constantly walking. I leave work with about 1,000 steps less than what I did before the update, and work has gotten a lot busier lately. Is there something wrong with my watch?.Version: 1.6.18052802
✓ Sleep Tracking issuesOne of the main reasons I bought a Samsung fit was it had everything I wanted and now would work with my iPhone.... well kinda. Sleep tracking works on the device but the information does not sync over. This is a major flaw as this is one of the main components of the device. So the issue is in the software of the apps. Please fix this issue. I really like the products but I am going to need to return this if it cannot be fixed..Version: 1.8.19102202
✓ ConfusedHow come no option for the Gear Fit? I have the gear fit and it doesn’t connect into the iPhone/app. How useless..Version: 2.2.1
✓ Hijacking calenderPlease stop hijacking my calendar every holiday or Brtisih summer time change, for the entire day i cant view the date on here. I chose this watch for its many features, one of them being the calandar, but sometimes you hijack it with words telling me what i already know, telling me what the watch will do automatically. Stop hijacking the calendar. You deleted my previous review, which was comprehensive. Please remove the feature which keeps telling me to 'get moving' and 'inactive for an hour', hijacking my screen. I look at the watch to see the time and im forced to interact with it to remove this crazy notification to 'get moving'. This feature interferes with my ability to use the watch. Besides these highlighted issues, i like the watch and its app very much. I like its many customisations. There are fewer features available now than when i bought it because you removed them. Otherwise, good. It is a very comprehensive and reliable product. I am using it constantly..Version: 2.0.0
✓ Emoji supportWhen will this be available?.Version: 2.2.1
✓ Not happyWhy can’t I see the messages that come through on my iPhone? It just shows the name for half a second.Version: 1.8.19102202
✓ Battery Drain Fixed (For Me)1. Battery Draining SO fast kept charger on arm of sofa & charged several times a day. The recommendation of using “Low Power” is ridiculous as virtually nothing I care about works in this mode(when charging it’s on Low Power) 2. What works wonderfully FOR ME? I turn off EVERYTHING except Location and Heart Rate AND keep “Do Not Disturb” on ALWAYS. All notifications OFF, report data to Samsung OFF.... A. Location gives me Distance Walked B. Heart Rate gives me Sleep Data and Heart Rate while Sleeping/Rest vs. While walking. Distance Walked, Sleep Data & HR is all I care about. P.S. Who is the IDIOT that designed the “Clasp” of the band?!?!? I’ve ordered a band with a BUCKLE. I am going to have a Shoe Repair cut ends off STUPID original band and SECURELY, Permanently SEW the Buckle band ends onto original. All replacement bands that HAVE a buckle have too high a percentage of reviews that the Actual Monitor piece Pops off & gets lost..Version: 1.8.19102202
✓ No good on iOSDoesn't work very well on iPhone X. It hardly ever connects and I've had to reset it many times. I'm buying an Apple watch which is what I should have done in the first place!.Version: 1.8.19102202
✓ Connection problemsWhen I bought my galaxy fit watch at first time was Ok, but later on it started to freeze and everything. Right now, it’s been 2 weeks and I can’t connect my watch to the gear app. I’m using an iPhone 8 Plus. I have send an issue report but I did not get any response. 2nd review: I received instructions, I followed them but I wasn’t able to reconnect my gear. I do not know what to do..Version: 1.8.20030602
✓ Can't connect to IPhone XRAfter 30 days the app stopped working ! It can't connect anymore to the gear. I contacted the service many times and finally the person told me I shouldn't use it with an phone other than Samsung... And it's in the app store !.Version: 1.8.20030602
✓ Still cannot sync with weatherAlthough the app's weather setting is ON (enabled), the watch is unable to sync with it. Also, the weather setting in the app automatically switches OFF (disabled) every 5 minutes. Otherwise a very good app. Please fix this..Version: 1.6.17022002
✓ Doesn't support iPod touchWhen I bought my galaxy fit 2 I expected I could use the app with my iPod because it had the latest iOS. I was really disappointed when I couldn't even use my watch. Besides not being able to use my watch, the app is fine. It has lots of good features and the app could run in iPod touch the watch would be worth the money. Developers please make the app compatible with iPod touch Thx.Version: 2.2.1
✓ Like it but could use more appsRevised: the fix to the connection issue was to install the latest update on the gear fit. Unfortunately I had to figure this out on my own. Samsung should send out a notice when new updates are available Not happy with gear fit at all Got a new iPhone and cAn not connect it. Why did a whole bunch of other apps work seamlessly with the new phone?! I should note that the old phone lost connection on a daily basis. Not good! New issue Aug 2017 Recently the device records sleep when I am not wearing it, including when it is on the charger Revision Samsung added weather capability by double clicking home key The gps issue continues. Help desk recommended factory reset which did not work A new issue has come up. The location is turning on by it self (or not turning off after a bike ride). The device then vibrates and turns off in the middle of the night when the battery dies. Minimally stop the vibration notification. Better yet fix the issue. 1. I have the two S health bugs noted below 2. Where is the calendar? 3. How do I download music? 4. Needs a weather app. There are some watch faces that have a weather link 5. How do I access barometer? 6. The gps recently started under reporting distance.Version: 1.6.18052802
✓ Download ModeI love this device I really do but it randomly does this “download mode” thing. The screen turns on and off, it disconnects and reconnects from my phone and the app over and over again. Sometimes it’s only for a few hours other times it’s for several days, and I can’t use the watch at all when it does this which really annoying. I don’t see anything about it on the FAQ or user manual so I don’t know how to fix it. 😩.Version: 2.1.0
✓ Samsung, please readSo I just found this GearFit in my house, but I have recently changed to an iPhone, so I wish that this app could be more compatible with this GearFit, there are many apps and GearFit faces that aren’t available for the iPhone. I hope in the future using this app on iPhone will be just like using it in Samsung. While this app on IPhone has about 5 apps, on the Samsung it has about 21 apps. I even heard there are more setting on the Samsung, and some can even quick reply to texts. Please reply to me on this..Version: 1.6.18052802
✓ Message notifications missing and no notifications for inactivityThe option to change quick messages is missing and I am unable to receive message notifications. Tried numerous things to fix it, but no luck. Also unable to receive inactivity notifications..Version: 1.8.20030602
✓ IOS 14.4 issueI can’t receive notifications from message app (SMS, Mail, Line..) Other app can make notifications. Of course, I confirmed that the settings are correct. Why? UPDATE: In the first place, there is no item to get iphone notification in notifications settings of galaxy fit app (Galaxy Fit app → Notifications→Receive notifications) . I'd like to send a screenshot of it, but here can't send a photo. UPDATE: I decided to return it. But apart from that problem, it was a very good watch. Thank you..Version: 2.1.0
✓ Good but...I love the Samsung gear fit 2 it has some really great features. Like checking your heart rate, and reading texts And assisting in tracking your caloric intake. The only issue i have is it has very bad connection issues. One moment it’s connected to my iPhone and it’s alerting you on received messages and the next moment it’s not connected. I make sure the app is updated and so is my phone. I have to constantly keep shutting off the GF2 so it reconnects. So annoying..Version: 1.8.20030602
✓ Not compatible with iPhone 12I am able to connect initially with a full reset of the watch, but if it loses connection either via turning Bluetooth off or walking too far from phone the connection will not reestablish without a full reset of the watch. Not usable, not reliable, highly disappointing..Version: 2.2.0
✓ Doesn’t seem to sync consistentlySo I have both an I watch and a gear fit 2 pro, my problems include random disconnects from the watch that can only be correct if you reset the watch. Annoying. On top of that it does not sync data to other apps like MFP or Record. S Heath is ok but unfortunately I have a lot of info on MFP, love my gear but with all the problems this app has with my gear, may have to go back to iWatch. Update: the sleep tracking needs a little work. Although I slept 5 or so hours it’s showing I slept for 51 mins. I’ll update my review if this changes. App still doesn’t sync with any other app. (Yes I looked in settings). Update 2: sleep seemed to have corrected itself other problems still there. Update 3: I have uninstalled the App and will be returning my Gear Fit 2 Pro, today it disconnected from my phone and would never reconnect until I reset the watch..Version: 1.6.18052802
✓ Needs updatesThe watch is fantastic !! Works very well but please gets some new watch faces !!! with a newer update.Version: 2.2.1
✓ Getting betterI was a little harsh in my first review but after Samsung got back to me I changed my mind. Now the app has a lot to improve on, but it is getting better. My one suggestion is to combine the health app and this app, so we there will only be one app to run this watch. Much like how Fitbit does it with only one app. My other suggestion is to try to make it so the watch and the app sync faster, and to make the app load a lot faster. This would decrease the time that we spend waiting for it to load. Samsung please get back to me..Version: 1.6.18052802
✓ FitWhy can't I connect my fit to my iPhone 6 why do you need a iPhone 7 what's the reason.Version: 1.8.20030602
✓ Galaxy fit won’t pair with iPhone seDoes not appear in the list of devices to select when starting app. Won’t work..Version: 1.8.20030602
✓ No iPad mini compatibilityI currently own an iPad mini that has the latest IOS update. However the app is not compatible with iPad mini. Please add this.Version: 1.6.16121504
✓ Gear Fit 2 disconnects and wont reconnectIPhone 11 pro connected to gear fit 2 and then disconnected overnight and wont reconnect.Version: 2.0.0
✓ My iPhone is not supported.So to start things off, I had ordered a Samsung galaxy fit 2. I was told anywhere I looked that iPhone models with the latest iOS update were supported. After a while of trying to set things up on my iPhone se, I was confused because there was no option for my fit 2. I kept trying and everything but nothing had worked. Of course Samsung wouldn’t mention that only iPhone 7 and up work with this app correctly, because you know, why would they specify that? Like cmon, you could have just said that in the description. I know that this fit 2 is probably wonderful and great but I’m going to have to return it for this reason. I hope everyone is able to read this..Version: 2.2.0
✓ Failed updateYesterday 11-oct 2021 My iPhone 6s+ was working with the app and fit A723 watch 2 days ago, then would not connect? I updated this app and now it connects then disconnects almost immediately and keeps cycling connect disconnects. Mostly is not connected long enough to show battery charge. Does this app require internet access to work, and you decided to disable my watch so I have to buy a new one? Or decided my phone is no longer good enough? Please give me my money back or a new watch. Or fix the app to support the watch again as it was. Iphone is using iOS 14. As I said it WAS working fine a few days ago. Battery is fully charged, and testing done with watch connected to USB charger. You did something to render my watch unusable, so fix it! I just made some changes to test again. I turned off in iPhone app settings for this app - location services, background refresh and mobile data. Wifi is still available I assume. And now it connects and stays connected while using the app! Obviously there is a software bug that needs fixing still. The watch hardware is fine. Why not add a diagnostic test feature to this app so we can check the hardware is ok?.Version: 2.2.0
✓ Band does not appear in the appI have an iPhone 6S with iOS 12.3 and I just bought a new 2019 Galaxy Fit, but when I try to pick my device the only devices in the app are the Galaxy Fit-E, Gear Fit2 Pro and the Gear Fit2. The is no option for me to select Galaxy Fit so I can’t connect my band to the app! When I select any one of those band options in the app, since it’s not the band I have it cannot be found so I can’t use the band....Version: 1.8.19052402
✓ Doesn’t connectI have iPhone 6s doesn’t have the galaxy fit only the galaxy fit e.Version: 1.8.19102202
✓ App no longer works after updating to IOS 15App worked perfectly until I updated to IOS 15, please fix.Version: 2.2.0
✓ Can’t sign in with appIn order to download new faces it asks me to sign in. It doesn’t ever stop spinning. Can’t sign in. Test of the app does what it should..Version: 2.2.1
✓ Galaxy watchI have been trying to connect it to my iPhone but the device will simply not show. Also it isn't connected to another phone..Version: 2.2.1
✓ Sleep trends missingThe app doesn’t show the different sleep patterns during the night on an iPhone. It just shows the total amount of sleep. The patterns are shown broken down into heavy, light, REM etc. on my Samsung phone though. To clarify the above, the sleep is shown on the galaxy fit but it doesn’t sync across to the iPhone - all other items do sync.Version: 1.8.19102202
✓ Can this be used without a Samsung watch?I have friends who have Samsung and the watches to go with it and I would love to do a step challenge with them but it won't let me open the app without the watch. Is it possible to access it without a watch?.Version: 1.6.16121504
✓ IPod Touch, Galaxy Fit app not workingWhen ever I try to connect my Galaxy Fit to my IPod touch it says “Unable to open the Samsung Gear Fit app. Your simulator does not support it..Version: 2.2.0
✓ Couldn’t connect to devicesIt is a nice watch, but it is not able to connect to my IPad. When I downloaded it on the IPhone, I still couldn’t connect to my watch. The qualities are great, but without connecting to a device, I don’t receive messages or get to use some other apps..Version: 1.6.18052802
✓ Ok but need improvementThe App is very basic and is not as polished like Withings, Fitbits, etc. It needs more improvements and UX. One very disappoint thing is, while the app is not great looking, it also doesn't allow the health info to sync with Apple HealthKit, so users like us stuck with a poorly connected health ecosystem. For example, my GearFit2 tracked steps and elevation, but I cannot combine the data into my Withings app which has my weight, body fat and BPM. That makes Samsung gears less attractive. Samsung, you make great gear, but without good software support and integration with other apps, you are making people staying away from your hardware. I hope Samsung will allow Apple HealthKit integration soon or else I will have to keep using my Apple Watch 2 while I really like the form factor of the GearFit2..Version: 1.6.17030904
✓ Problème de connexion et contact inexistantMa montre ne se connecte plus pour x raison. Impossible d’écrire à Samsung ça ne fonctionne pas.Version: 2.2.0
✓ Unable to check for updatesWhenever I try to even check for an update I get a poo up saying “unable to update the software. A network or server error occurred. Try again later” Can I have some help please?.Version: 2.2.1
✓ Text Message NotificationsLoving the new watch and the fitness tracking. Just a question about notifications to the watch. I don’t receive text message notification but receive other notifications that come through on my phone. Is this a limitation with the Gear Fit2 Pro using iOS or is there an issue?.Version: 1.6.18052802
✓ Galaxy fit does not work on iphone 4/5/6Despite claims from samsung it connects via Bluetooth to iphones, and contact with samsung support, the app does not list galaxy fit as one of the devices for iphone 4/5/6.Version: 1.8.19102202
✓ Not workingThe app does not work since IOS update to 15.1 used to work well enough. Connects to the fit e but no information downloads to the application. I am using an iphone 8 plus with ios 15.1..Version: 2.2.0
✓ YarkNe fonctionne meme pas.Version: 1.8.19102202
✓ No notification for iphone 11Cannot receive any notifications to my watch. I tried the bluetooth share system notifications, connected through the samsung app but still no success. Tried it on an samsung and works perfectly. Any advice please?? —update: already tried everything you told me and still not working. I receive notifications whenever i get a call but no other notifications whatsoever.Version: 2.1.0
✓ Will not connect with iPhoneSamsung Fit e will not connect with my iPhone - seems to be recognised on Bluetooth but not recognised with the app and watch just says “open with galaxy wearable on phone”. Tried switching everything on/off, installing/reinstalling, have an iPhone XR with up to date iOS. Have been troubleshooting for about two hours and am giving up - it’s getting returned!.Version: 1.8.19082102
✓ D’enIl keep disconnecting i havé à galaxy fit watch It work fine for a while but now it keep disconnecting Not satisfiy Anny more The developers advise me what to do . I did all the step. It work for couple of hrs but it is still déconnecter . I give up on the issue My watch if a fit (e) number 5189 This much too complicate . It only keep unsychronise from my phone . I give up.Version: 1.8.19102202
✓ False advertisingI have the iPhone 6s and have today received the galaxy fit and attempted to set it up with the app. After there was no listing for the Fit within the devises I have been googling and YouTubing with no answer. Finally came to the most recent reviews where someone else has the same issue. Apparently the fit is only compatible for iPhones that are 7 and above. There was no mention of this at all anywhere and no I am going to have to work out how to return the devise as I have no way of using it. False advertising on this blurb for this app, that say it is compatible with the Fit!!.Version: 1.8.20030602
✓ Fit2 not compatible with IOS updateI bought my Fit2 in November 2020 and it completely disconnected from my phone 10 weeks later and wouldn’t reconnect. Samsung replaced it saying the issue was “device won’t charge” which is false. I received a brand new one and it won’t connect to my phone either. Turns out that the night my original Fit2 stopped working was the the night my iphone automatically updated downloaded the newest iOS update. Having researched my issue it turns I that the Fit2 is NOT compatible with the new iOS. STAY AWAY..Version: 2.1.0
✓ Unable to pairI have found this device one of the most frustrating pieces of tech I have ever purchased. I have an iPhone 7 and have been trying since I bought it around Christmas 2019 to pair it with the Galaxy Fit e Watch without success. Either the error message says it doesn’t see it, or it says it is pairing then times out. I have been online and tried all of the suggestions, (even wearing it whilst it is pairing! ) and nothing works. It is now two weeks later and still no joy, so it’s a trip to return it to the shop for me! iPhone users be warned!.Version: 1.8.19102202
✓ IPad watch?The app don’t work on my iPad why? But I love the watch.Version: 2.2.0
✓ Won’t sync dataI’ve tried to use the customer support feature multiple times now, no response. My watch says it’s connected to the app. The app says it’s connected to the watch. The app shows the correct battery percentage for the watch, so they’re connected. However, none of my health data (steps, HR, etc) will sync. This has been going on for 6 months or more. You responded to my feedback and told me to contact you through the app. I have 3 times (2 of them before posting the original review) and have had no response..Version: 1.6.18052802
✓ Watch won’t sync data with appI’ve had my Samsung watch for about 6 months. I got the watch because I want to track my running since I regularly train for races. At first it worked great, the app and watch synced well and the app stored all of my data. A few mo this ago it would no longer let me look at my run splits....annoying but I can deal with it. However, I recently got a new iPhone and now, even though I have synced my watch and the app multiple times, none of my run or workout data will transfer. It looks as it I’ve done nothing (apparently I don’t sleep either). This has been EXTREMELY frustrating. I just updated the app and hope that the new update would fix the problem but unfortunately it won’t. I’m not sure what else to do other than get a Fitbit or Apple Watch..Version: 1.6.18052802
✓ Struggles to pair with iPhone 7Slightly annoying that pairing is so hit and miss otherwise app does a reasonable job. Sleep recording is pointless as Gearfit 2 Pro smart watch battery is almost flat by the time I go to bed and needs to be charged in preparation for next day rather than being further drained whilst being worn in bed. It would probably lise charge completely in the middle of the night and would be hopeless for start of next day. There are power saving options but they need to be invoked too soon and what point is that if lose most of the watch’s functionality. I realise this review is supposed to be about the app but the app is only used to complement the smart watch so the two are inextricably linked..Version: 1.8.19102202
✓ Not syncing data to other appsEverything is fine, but other apps won’t read the data from this watch.....seems silly to have a tracker that essentially doesn’t track..Version: 2.1.0
✓ Can't pair because NO option available to turn on Bluetooth sharingBought a gear fit 2 pro for my son as birthday gift. It can connect to my S8 but not his ip6s+. After installed this app and pressed “start journey” and chose galaxy gear fit 2 pro, it asked me turn on Bluetooth Sharing in setting. However there's not options available in both app galaxy fit app setting and privacy/Bluetooth sharing settings. Same things happen if we choose gear fit 2. We went to Samsung store and the staff said they can't this and have to wait for update to fix this issue. So he has to use his gear fit 2 pro without pairing his phone until this bug got fixed..Version: 1.7.19040902
✓ Doesn’t work with Samsung gear fit 1Ummm can you guys make an app or please make it available for Samsung gear fit 1? Please reply ASAP. I need to hear answers!...Version: 1.6.18052802
✓ The worst iPhone app I’ve usedKeeping this short. This app doesn’t function well on the iPhone. It takes numerous attempts to syn watch and phone to use the app. On my third iPhone since buying my gear fit2 it takes approximately 30mins to transfer and set up everything on the phone bar this app. Two days later and about four hours of my time and I’m taking time out to leave this review. Real waste of time trying to use both the app and hardware with IOS..Version: 1.8.20030602
✓ Gear fit 1st GenHello guys I have a Samsung gear fit (the 1st generation) and I have used this for years and it is a great watch but until recently I brought an iPhone and went to download the app for it only to find out you don’t include this in your apps ? So my question is now is my watch no just a brick or what ? I can’t even connect it to my old Samsung s7 as after factory resetting it I lost the app and now it’s not there to download again. There should still be an option for this, you can’t sell something that relies on an app to work then pull the app down because the next 1 / 2 or even 3rd new one has came out “that’s not right”.Version: 1.6.18052802
✓ Pairing disconnects constantlyI bought My Galaxy Fit just over a year ago to use with my Samsung Galaxy. Swapped to an iPhone in February and have been using with no issues until about a fortnight ago, when the syncing became erratic. The Watch battery used to last a week but now runs down within 24 hours as it can spin for ages trying to pair with the app after randomly disconnecting. After several uninstall/restart/reinstall/re-pair cycles I am going to admit defeat and abandon the Watch, will use the default on iPhone..Version: 2.2.0
✓ The gear fit is not working properlyThe gear fit won’t connect to my phone and it’s stuck on one screen so I need some help.Version: 1.8.20030602
✓ Glitchy, poorly organized, unusableAt first when I bought the galaxy fit it worked okay with the samsung galaxy fit app. the app was not that user friendly and it was confusing why/how you set some things in Samsung health and some in the fit app, and some things were available as settings in both apps so it’s kind of clunky and weird to use. Also it doesn’t quite have all the settings i want. Like no option to completely turn off heart rate monitor. Between this app and Samsung health it’s hard to get a clear handle on what settings you’ve chosen. Anyway, I updated my iphone and now it’s unusable. I spent almost 2 hours with Samsung chat support and they did not resolve issue. Iphone bluetooth settings show the phone is connected. Samsung fit app can’t realize this and keep wanting to scan for the device and flag the problem that my watch isn’t showing up...yet my phone knows it’s already connected. Samsung app cant figure that out, won’t let me past screen telling me my watch is not found. Not much else I can do. Checked with apple, everything in terms of OS and apps are updated. Just doesn’t work. Zero problems connecting any of my other bluetooth devices that don’t depend on Samsung Fit app. Bummer..Version: 1.8.20030602
✓ APP Doesn’t work for FitTried to download app but my IPad doesn’t support it. Garbage.Version: 2.2.0
✓ Connection issues with watch, slow and laggy appBesides for the lack of apps available for my watch (Gear Fit2Pro), it randomly breaks the Bluetooth connection, which means notifications (and other apps/functions which require a phone connection) stop working, even though my watch still says “Connected via BT”. Reconnecting is a pain because it sometimes takes multiple times (as in closing/reopening the app) to get it working again. Additionally, the app itself is kinda slow and tasks like viewing estimated battery life or browsing for more watch faces/apps often takes a while to load..Version: 1.8.20030602
✓ Application have not galaxy fitI’m using iphone 6s plus, but i don’t found galaxy fit on application..Version: 1.8.19102202
✓ No iconX supportI'm very disappointed this doesn't work with the iconX earphones. As a flagship product by Samsung, I would have expected them to have more support and care for their users. Hopefully one day..Version: 1.6.16121504
✓ Sign in not workingSo I was trying to change my wallpaper and it was asking me to sign me in with a Samsung account but my watch is a Samsung galaxy fit 2 pro and when I entered my email it took like 5 minutes and then it displayed with a error issue saying unable to login.Version: 2.2.1
✓ Galaxy fit 2 update issueI was happy with my watch until I’m constantly getting notifications from the app that I need to update. Whenever I check for update the app only shows ‘unable to update the software. A network or server error occurred.’ Please sort this out..Version: 2.2.1
✓ No connection issuesMoving from Samsung to iPhone No connection between Gear and iPhone Marketing strategy?.Version: 1.6.17102502
✓ Bad Bluetooth connectivityIOS 14.0.1 with a Gear Fit 2. Absolute Bluetooth nightmare. Took forever to connect then it stopped working. I don’t know how many times I had to click “Forget Devise”. I may just have to forget this devise entirely..Version: 2.0.0
✓ Battery drainLast update in april 2019 causes my gear fit 2 pro to drain its battery so fast. From 100% to 40% overnight with the same settings. Used to be 100% to 80%. Pls FIX..Version: 1.7.19032202
✓ IPadPlease make this app work with iPad or make a other app for iPad.Version: 1.8.20030602
✓ If you’ve bought a device already you probably need this appI find this clunky. The battery lasts 2-3 days, after which I must manually set the date and time, buried in settings/device, and count up from 1/1/12...Surely ‘sync time’ would be a good idea. It buzzes to congratulate me for doing little things after which I can’t go back to heart rate or whatever I wanted to see. Also, heart rate can be from hours ago and taken when device feels like it, even though my setting = frequent. ‘Woohoo, 10 floors’ or ‘you’re walking, keep it up’. :-|.Version: 2.1.0
✓ Samsung fit not working after iOS 15 update!I updated iOS 15 on my iPhone today and now my Samsung fit is not working! The app says cannot connect to band and the band is flashing Samsung fit on and off. Can’t even power it off, it’s not doing anything! I’ve closed out of the app & reopened still not connecting to band. The band is charged at 75% so I know it’s not that. So the app finally connected to my band but then went out again. Please look into this issue with the iOS 15 update! Saw another review that was having same issues after update. Something is going on for sure with iOS 15 update. Please look into this and get the issue resolved!! Thanks! It’s annoying!.Version: 2.2.0
✓ Please Give AdviceI got an e-fit watch for Christmas and it was working fine but today it reset and when I tried to pair it with the app again, it wasn’t working- it couldn’t find my device and I’ve reconnected it to Bluetooth multiple times but still won’t work. How do I fix this? I can’t use it all it says is ‘Open galaxy wearable on phone’- but when I do it can’t find the device. Help..Version: 1.8.19102202
✓ Auto language issueGalaxy store Language automatically set to local. Can't change to English. Useless app.Version: 1.6.17030904
✓ Notifications don't workOn ios15 notifications do not work. The apps do not show in the notification part of the app. I have checked all settings on the phone and in app and the only app to show is the app store. Please fix!! Reply to Developer.... I already tried those steps but tried again and it makes no difference. I also reset the watch and removed and reinstalled the app before I tried. Very dissapointed in this product. If its not compatible with Apple then it should be stated on the packaging. It was purchased as a gift before Christmas and now cannot be returned. If I could return it I would..Version: 2.2.0
✓ Unable to install the alarm app and watch facesIt always says “failed to compete the purchase. Your payment has been cancelled or the verification has failed.” Any solution???.Version: 1.8.19102202
✓ Not for iPhone usersI bought Galaxy fit e and attempted to connect with my iPhone 8. After so many attempts, I get no notifications from my phone at all. And the tech support is keep telling me the steps with the wearable app when I can’t even get it for iPhone. It’s a bit annoying that it doesn’t connect to Apple health and you have to download Samsung health app. It does count the activities well but definitely not made for iPhone users. I would recommend a different tracker..Version: 1.8.19052402
✓ IdkI have an iPhone 6 and it wouldn’t connect to it and It kept on connecting to other peoples phones I had to connect my Fitbit to my sisters phone so it would connect to mine some of my notifications don’t come through which is a bit annoying but overall it works.Version: 2.2.0
✓ Does not workDoes not work on iPad beacause it says your simulator does not accept it.Version: 1.8.19082102
✓ GarbageUnable to run on iPad simulator. Other iOS app can, this one not..Version: 2.2.1
✓ Does not work with iPhone 8 PlusIncredibly frustrating that this device won’t work with my iPhone 8 Plus. I’ve tried all the suggestions provided by “support” and none of them works. It used to work just fine with my iPhone 6, so it’s unbelievable that they can’t fix the software to work with a newer phone. If you see the Samsung help sites, everyone has the same problem. And Samsung apparently doesn’t want to bother fixing it. This device is a total disappointment, now. I’ll never bother with a Samsung again and will continue to warn everyone with an iPhone not to purchase a Samsung fitness tracker..Version: 1.6.18052802
✓ Always disconnectsBeen using the Fit2 for a week now. It always disconnects in the app every few minutes. Tried the restart app and band troubleshooting already multiple times, still the same. The band also always prompts if you want to reset. Further, did not track the steps correctly..Version: 2.1.0
✓ Doesn’t work. SOLVEDI have downloaded this app because currently my Samsung is broken so I have to use my old phone and I now have the galaxy fit 2 and every time I use this app to try connect to my Fitbit it will find my Fitbit and I click connect then it would say connecting to band and then it wouldn’t do anything else I’ve even left it for over an hour and it still said connecting to band it has connected to my phone now.Version: 2.0.0
✓ Unable to pair... SOLVEDHaving the same issue as the review from 8th Jan. I have an iPhone 7 and a galaxy fit e. Tried all of the solutions in the developer’s response, which provides no more help than simple google-able tips. Which include 1) using the latest app version 2) reinstalling the app 3) connecting from the app without connecting Bluetooth first, though at this point I tried another way around as well. Stuck on the pairing screen each time. The app recognises the wearable, spins a while trying to connect and just goes back to the initial screen. Very disappointing as I was excited about this present I received. Update: I was able to connect my devices together by initially connecting my fit e to my mum’s Samsung. Then unpairing them. After that, I was able to connect to my iPhone 7 with no issues. I had this idea as to “wake up” the watch. Still quite disappointing none of the developers suggested this here or on the web..Version: 1.8.19102202
✓ Simulator not workingAfter installing the app and trying to connect with the Gear Fit 2, the app could not run because simulator is not supported, could the developer please fix the issue..Version: 1.6.17030904
✓ Fix for iPhone usersI had an issue with the Samsung gear fit 2 connecting to my iPhone. Tired everything. The way I fixed it was: On your gear fit watch when it says download the app, go to help. Then go to the bottom and say you don’t want to connect to a phone. The watch then will work without a phone connection. Turn on Bluetooth on the in settings On your iPhone deleted and re-download the gear fit app. Put in the watch you have and it pairs instantly! 🙌🏻 Hope this helps. Have to be honest the way to set up is a pain.Version: 1.8.20030602
✓ Worst ever!!Whenever my gear lost connection to my iphone, it never reconnects back. Only way to reconnect is delete gear from my phone bluetooth list then do paring again. There is no function to force to reconnect. When it compair to fitbit, it is so bad and never going to recommand gear to anyone else. A smart watch never reconnect automatically? What a joke!! Also ehen tried report the issue to samsung from this app, the submit button wasnt working. Man... hopeless...Version: 1.6.17102502
✓ Can't connect iPhoneCan't connect Galaxy Fit to my iPhone5 (my galaxy is currently in repairs). It is paired in Bluetooth but won't show up in the app. I have reset, uninstalled reinstalled etc with no luck..Version: 1.8.19082102
✓ WorksGenerally works really well. But I do find that sometimes when the watch comes back in range of my iPhone they don’t automatically pair back up and I start missing notifications on my watch..Version: 1.6.18052802
✓ Doesn’t work at allI am unable to install anything from the app. It just gets stuck saying”installing” Support are utterly useless. It’s not just me, friends have the same issue. Terrible app.Version: 1.8.19102202
✓ I can't connectI can't connect to my gear on my iPhone I did what the app said did not work Samsung help waste of money.Version: 1.6.17030904
✓ Cannot connectHave a galaxy fit e...connects to bluetooth, but not discoverable in app...on my iphone 6s, or acer tablet (with galaxy wearable app)....but fully connects to a friends’ samsung phone. All devices and apps are up to date. Useless app it seems for anything other than samsung or the latest device..Version: 1.8.19102202
✓ Trash.This was really annoying for this app to say it’s compatible with my standard iPhone 6 when it really isn’t. It says it will be on the AppStore but low and behold, once I got the Samsung Galaxy fit I find out this app can’t let me register it because of the apps inability to utilize older devices even though it deceptively said otherwise on the AppStore . I’m very upset. I got a Galaxy fit only to find out I can’t pair it. But the best part is it pairs just fine with a GALAXY FIT E not a GALAXY FIT. Samsung Galaxy fit only works on newer devices which this app DOESNT tell you. I hate this. I’m returning my fit and I’m decidedly getting an Apple Watch 4. So annoying..Version: 1.8.19052402
✓ Key feature doesn’t workGreat product, but not sure why quick reply doesn't work via iPhone but can receive a text which is disappointing, emojis are not visible, and sometimes it’s touch sensitivity doesn't swipe along.Version: 2.2.1
✓ Watch status screen not working, feedback not workingUsed to report battery level and available memory but that’s been removed, WHY? If you look at screen shot three in the App Store preview of screens, which shows three dials for battery, memory etc. You don’t have that anymore, they’ve removed it under the an improvement title? And the contact us login now refuses to accept your details no matter how many times you reset. Good work Samsung, if you think the feedback will be poor, just stop the feedback. Problem with you plan is Apple feedback mechanism of the App Store does work ( would be nice if I could give zero stars) RUBBISH UPDATE - RUBBISH PRODUCT.Version: 1.6.18052802
✓ LoogIt says ‘start your journey’ and when I click on it, it says something even though I have my watch right next to it. Sorry if it’s something that I am supposed to understand. Thank you for you time.Version: 1.8.20030602
✓ AcceptablePlease update the app to be comparable to the Samsung app - integrate with calender, better apps to download, games, etc. Reply to messages from watch, etc Don't sell a half baked product for iPhone.Version: 1.6.17030904
✓ Not comparable with iPod 6th genSamsung please look into making it comparable. Normally do not have problems with apps that are compatible with iPhone.Version: 1.6.18020502
✓ Huge problemHello Just wanted to tell you that if you get a Galaxy Fit e be prepared to try and get it to work. I can paire it with my iPhone XR but I got stuck on the « connecting to band... » so that’s sucks!!! If they can arrange it I would certainly rerate this app but for the moment I feel like it’s only worth one star....Version: 1.8.20030602
✓ DisappointingCan't access activities - app freezes and has to be quit. No means of connecting to Strava. Very poor..Version: 1.6.16121504
✓ Simulator not supportedWe got the app then went in, pressed the get started button and it said “your simulator does not support this app”.Version: 2.2.0
✓ Why have it on the App StoreIt says that I can’t connect bc it’s like ur simulator doesn’t work.Version: 2.2.0
✓ Can’t connect to Galaxy FitThis is the second Galaxy Fit I have had that has had issues. The first fit stopped working altogether and now the second fit is connecting to my phone but the app is saying it’s not connected! I’m so frustrated- should have bought an Apple Watch instead... ETA: iPhone 8 Plus on most recent update. Ended up taking it back and buying an Apple Watch instead..Version: 1.8.19102202
✓ Doesn’t work on my current phoneI got this app on my siblings phone a while a go because my old phone was out of storage. The app was great and it let me do pretty much anything I wanted it to. Then I got a new phone with more storage after my old one broke. I tried to see if I could work out how to set it up on my new phone. I connect my watch to the phone with Bluetooth and then when I open the app the type of Galaxy Fit I have doesn’t show up on the list. Very disappointing..Version: 2.1.0
✓ It does not work with iphone 6Why?.Version: 2.0.0
✓ I bought galaxy fitAs it says in the title, I bought it and I can’t connect to it!!.Version: 1.8.20030602
✓ The GalaxyFit SMR370 won’t show on optionsI can’t connect my fit tracker cause the options to connect with the other fit not the e wont show.Version: 1.8.19102202
✓ New galaxy fit cannot connect with iPhone 6I have tried troubleshooting for hours to connect my brand new galaxy fit with my iPhone 6 to no avail. I have downloaded and removed the app multiple times as well as turned my phone, Bluetooth and watch on and off multiple times and it is not working. Also, I noticed in the app itself does not list my version, galaxy fit at all in the list for set up. I’m wondering if Samsung is no longer supporting galaxy fit for iPhone? I’m really frustrated. I waited for a week to get it in the mail and need it for a fitness program I’m doing and now I have a fitness tracker that doesn’t work. Without connecting to the app I cannot even get the fitness tracker to turn on at all except the welcome screen. I have researched online to try to find a fix but I have found nothing. My phone’s Bluetooth find the watch fine but I cannot get the app to find it. Help!?.Version: 1.8.20030602
✓ Impossible de trouver mon braceletMon bracelet est uniquement détecté avec Bluetooth, mais l’application ne le trouve pas ! Je ne peux pas utiliser le bracelet sauf pour recevoir des notifications de mon téléphone, ce qui est complètement inutile. Je changerai ma note seulement si j’obtiens une solution qui me permette d’utiliser mon bracelet de façon optimale comme je pouvais le faire avec mon Galaxy A21s..Version: 2.2.1
✓ Not bad.Considering that this app is to cater for people with iPhones who want to use Samsung Gear devices, this app is to put it simply "not bad". It is very basic, but it allows you to download apps and watch faces to your gear. One huge caveat appears to be that you can't quick reply from the Gear Fit 2 Pro on iOS! That's a huge bummer and I hope that Samsung can somehow allow quick replies to happen from the Gear Fit 2 Pro. This app does allow you to unblock apps you have blocked (in terms of notifications on the GF2P) and it has the Find Gear Fit function. Haven't tried the music manager yet. Please somehow build in quick replies on iOS if you can Samsung! Otherwise thanks for the app!.Version: 1.6.17102502
✓ Not compatible with iPadWill not connect with iPad..Version: 1.8.20030602
✓ It won't workIt won't conecet to my iPad or iPod and that is soooo annoying fixbit now.Version: 1.8.20030602
✓ App will not sync with iPhone 11 and OIS 13.1.2Purchased the Galaxy Fit three weeks ago and it synced perfectly with iPhone 7 Plus running IOS 10 but have upgraded to iPhone 11 and app will not recognize the band. Get message now on band “Get Started in the Galaxy Wearable app on your phone.” Phone says connected but app can not recognize the band. Sent message to Samsung explaining that I upgraded phone and it would not connect to the app and also explained I followed the troubleshooting suggestion I found on internet and on its site. Received response from Samsung and they told me to do exactly what I explained I did to resolve the issue. So I feel they just have a person who just copy and pasted the same answer to anyone who has a syncing issue. They say on its site it’s compatible with iPhone 7 and above running IOS 10 and above which I believe not to be true since it will not connect. Tried syncing with two other iPhones my friends use, one an 8 and another a XR running IOS 10 and the app sync was not a problem. So in short, the app is not comparable with either the iPhones 11 or the IOS 13.1.2 and now I have a band that is totally worthless till they upgrade the software..Version: 1.8.19082102
✓ Ok heart but poor sleep monitoring.I like the fact that it tracks my vitals, but it is inaccurate 50% of the time. The heart rate monitor is the only thing I can rely upon, although I have not really tested its accuracy with an external with a chest monitor. The sleep mode is what I really got it for, but most of time it records my sleep wrong—shorter when I sleep longer and rates it at poor; and when it is short, rates it at fair. I understand that I wake up in-between sleep, but it fails to record my sleeping sometimes and just marks it as sedentary..Version: 1.6.18052802
✓ Come onMy iPhone 5s is not connecting with my galaxy fit.Version: 1.8.20030602
✓ Battery and connect abilityPut a new battery in watch because battery didn’t make it through the day even with many things turned off. After battery installation watch briefly connects to blue tooth and then disconnects with a message saying to forget the device and try again but that doesn’t work. I looked at what app developers said to do and tried it all but none of their remedies were effective. So this highly capable watch is just a dumb watch and am very frustrated with its inability to do something as simple as connect to my phone. I reset watch, deleted and reinstalled app and it recognizes watch is near by but when I press to connect it just times out without connecting..Version: 2.2.0
✓ Do not able to send quick replies (Galaxy fit)Do not able to send quick replies on my iphone 7(latest update),with my samsung galaxy fit. It’s weird to not give ios users an option to reply by quick message to messages. So i am asking to step up and with the next update add that future and i think this is not only my wish , also for so many users. Hope to step up and do your best for this. Best Regards.Version: 1.8.19102202
✓ Crap App/Crap DeviceI bought the Gear Fit 2 Pro for the onboard GPS and music for when I’m out on the road. All of this is essentially useless when my iPhone says the device is connected but the device says it’s not. As a result, this app will never see the device no matter how many device and iPhone resets and app deletions and reloads I’ve done. I’ve resigned myself that I wasted money on a poorly constructed Samsung product, a lesson I should have learned from my defective Samsung refrigerator I also wasted money on. I’m done with Samsung. UPDATE: In response to the developer, the device has been fully reset and reconnected repeatedly, only to fail to reconnect again within a day or two. The inability to perform as advertised is completely unsatisfactory and, lately, indicative of nearly all Samsung products we’ve had within our family. No more Samsung for us. We’re done!.Version: 1.8.20030602
🙂 Samsung Galaxy Fit (Gear Fit) Positive Reviews
Samsung Galaxy Fit (Gear Fit) works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Samsung Galaxy Fit (Gear Fit).
⛔ Samsung Galaxy Fit (Gear Fit) Problems
