Facetune AI Photo/Video Editor App Negative ReviewsLightricks Ltd.

Facetune AI Photo/Video Editor Negative Reviews

4.6
4.61268 star

Total 199 Negative Reviews

Facetune AI Photo/Video Editor App Complaints & User Negative Comments 2024

Facetune AI Photo/Video Editor app received 199 complaints, negative comments and reviews by users. Have you ever had a bad experience using Facetune AI Photo/Video Editor? Can you share your negative thoughts about facetune ai photo/video editor?

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Facetune AI Photo/Video Editor for Negative User Reviews

Suddenly can’t use any featuresI used to love this app and thought the free to paid features ratio was very reasonable. But now my most used feature (paint) is suddenly paid as well as the reshape feature. honestly what is even the point of saying the app is free. to use smooth? any app will do that. so so useless and disappointing. and for $50/year... bit steep.. disappointing to say the least.Version: 2.5.1

Money grab + out of touch with consumers satisfactionAs a retained customer, i am always looking for apps that give value to my photos as well as my preferred editing style(s), your app clearly does not think about customer value and it is seen by not just me, but also others who have reviewed as this app as a money grab. To keep customers engaged with your app you should stop making everything be about subscription as it will just get them more annoyed . you’ve just lost a consumer of your product due to persistent need to grab into our wallets and spam your message of wanting us to buy a subscription. By allowing your customer to pick a subscription and not shoving it in there face whilst opening the app will also validate whether the effects are that good or not. please take in consideration your consumers opinions too if you do not want your reputation to go downhill..Version: 3.39.1

Rip offEven after you pay the monthly/annual subscription, you still have to pay even more to make avatars. Such a scam and complete rip off. The avatar I previously made for my dog who is now dead it made her look horrible and wrinkly and shriveled up, it was awful. I was trying to make some nice memories but it was like something from a nightmare. Also you should have an option to specify if the pet is a male or female, for my dog all the avatars were very masculine but she was a girl so I didn’t really like any of them..Version: 3.21.1

Misleading and dishonest pricingYou get 3 days free to try this, then will try to take $60 for a years subscription even though you want just a month Deceptive pricing, dishonest developers Deleted immediately.Version: 1.16

Bait and Switch...They used to have free features, still do, BUT now a lot of what used to be FREE for the 2 years I’ve been using it, they changed to now have you buy their subscription or pay the outrageous one time price. It’s fine if you want to have paid features, but they shouldn’t change from being free to having to pay for them all of a sudden. It’s messed up. You use it for 2 years, get used to the things you like, learn how to use them, and then all of a sudden 2 years later you have to pay for what you used to get free. I understand having to pay for certain features, but if other features were free for so long, why now should I pay for them??? Honestly, at first I was like, well I’ll just pay. But then I looked at the prices. Subscription for this app is crazy...the one time fee is even more ridiculous. The features are no where near worth that. There’s apps that do what this does and more and do them better for that price. Unfortunately Facetune has gained such popularity they think it’s okay to do this. It’s not..Version: 2.7

Worse than everEven worse than when I previously commented. This was my go-to app for quick edits. Now all useful tools are locked behind an expensive subscription. They have gone too far now. There is nothing worth using in this app anymore. Now they even added a very visible watermark that you can’t remove without the expensive subscription. I kept the app on my phone in hopes they would fix this problem, but it’s only gotten worse. Time to delete..Version: 3.36.2

Don’t get itThe recent update made it so that you have to pay for all the features that’s you’d actually want to use. All the free ones you could use on Photoshop app for free and it would do a better job.Version: 2.2.1

Pros and consAt first they ask you to sign in and if you don’t, they won’t let you play! It seems like an ok app if you look past that, but if you do sign they track you and share personal information and pictures about you! To add on top of that, they ask you to blooming pay for 90% of the editors! I am not paying £8 a month for a photo of myself looking slightly better! That is almost a hundred quid a year! Yes, the editors are good, but every now and again they take the most popular filters, like retouch and paint in the early October, everyone’s favourite filters and add the to the subscription! I would recommend this app to someone who likes to look their best and pays for most of their apps. I would not recommend this app to anyone who hates paying, it’s like a hoover if you drop cash on the floor!.Version: 2.14.1

Very unhappy, charged after cancelling.After now going through the reviews it looks like I’m not alone so please take note of what everyone is saying and don’t download unless you’re happy to pay. I tried the 7 day free trial a while back and decided to cancel subscription as it was not for me (which I definitely did), this is clear in my apple subscription that there is no active subscription to this company. Yet to my shock I’ve just seen over £50 taken from my bank account for a yearly subscription. I would avoid taking free trial at all cost as it’s evident that they’ll take your money regardless. I have sent an email to them and hope that they will do the right thing and refund unauthorised taking. Otherwise I’ll have to go through the bank to report this and get my money back. Not happy and not good way to do business. UPDATE: They have agreed to refund the money but until the money is received (up to 10 days) I am out of pocket..Version: 3.20.3

Why charge for features that were once free?I’ve been using Facetune for a long time now. About 5 years now. I’ve seen it developed and I’ve been through the updates and so far it’s been going well. I’ve heard great reviews about the app from other people, from influencers, etc. and I think that it deserves its recognition. But I don’t think it’s fair especially with this recent update that now it’s charging us to use certain features that were once free. It was a very affordable app but now that’s it’s charging, I don’t see it’s use anymore. I don’t find it fair especially for someone who has had this app for a long time and still uses it until this day to now have features that require purchase for yearly, monthly, one time purchase. I’m really disappointed in this new update and I hope that I can go back to the way it was so that people who can actually afford it can keep the app. Please take this review into consideration. Thank you..Version: 3.5.1

Nothing freeCan't use any part of the app for free. All features require payment..Version: 1.20

Why???I’ve used this app for so many years and it was amazing because of all the free features. Why is it that there are so many tools that were free before but now need to be upgraded to VIP to use? How is that fair to consumers? If one day every tool we used to always use has to be paid for, then everyone who downloads this app hoping to use tools to enhance their photos, will delete it right after seeing that it needs to be paid for. This was honestly such a good app before it decided to change, although there are available packages, it’s really not worth it just to enhance photos unless you’re an influencer and even then, they’re most likely to use photoshop on the computer rather than the app. This update is understandable because of a company’s need to earn money but is horrible for consumers because it is severely overpriced, I don’t even take enough photos to edit, let alone pay $5 per month just to edit 1 photo. Like i said, this was a super good app but I think it’s time to change to another..Version: 2.4.3

Every good feature is in the paid version onlyHate the fact reshape tool is now VIP. There’s no point of owning this app there’s not a single feature in the free version worth it..Version: 2.5.1

RidiculousGot a free trial to try the app out then woke up today with a bill from the app for 54 dollars !!!!!? Ridiculous just a money grab.Version: 2.0

Deceptive Subscription OptionsWhile I very much enjoyed this app and was willing to pay a subscription the actual app has now multiple times used deceptive tactics where they change my subscription to a higher cost. I was happy to pay monthly but twice now I have been bumped up to a yearly subscription which does not suit my lifestyle. This destroys consumer confidence in a brand and I have made a formal complaint to Apple directly about this developer as well..Version: 2.23.2

Unsatisfied customerI signed up for a seven-day trial on this app last year, hoping to explore its features and see if it was worth subscribing to. After using it for a few days, I decided that it was not the right fit for me, and I promptly cancelled my subscription before the seven days were up. However, I was surprised to find out that my subscription had not been cancelled, and £22 was deducted from my account without my authorisation. I immediately contacted the company and informed them of the situation, requesting that they cancel my subscription and refund my money. I also informed my bank not to allow any further payments to this company. Despite my efforts, I received no help or support from the company. To my dismay, I discovered that another payment of £33 had been taken from my account without my authorisation. I was shocked and upset, having paid over £50 for subscriptions that I had never used. I highly advise against choosing the seven-day free trial on this app. If you encounter any issues, the company is unresponsive and unwilling to listen to its customers. This has been a frustrating and disappointing experience, and I do not recommend this app to anyone. I went on the app today and the app says that I do not have a subscription yet the money has been taken out of my account. I do hope that I will get some feedback and a response by the company regarding this important matter. I will keep you all updated..Version: 3.20

Dirty tricksThey use a dirty trick to take your money. I wanted to try this product and it said 7 day trial and cancel any time. What I didn’t realise is that the 7 day trial is only when you choose the one year renewal, if you select monthly they charge you the full cost of the month without a trial!! They would have done this deliberately, why else would only give a trial offer with the one year subscription- doesn’t make sense. Apple are in on it as well - when I tried to get it refunded the automated system reported that there are no subscriptions eligible for refund. I’m going to take it up with the credit card company next..Version: 2.17.5

Update is horribleWhy would you have an app and have features available for years then all of a sudden change the features to “VIP” and charge heaps? I understand you need to make money but for those who have been using this app for years i feel like this app just offers the basics like every other app to be honest. Would of been better if those who had already had the app prior to changes could have everything stay the same vs new people who downloaded it would have to pay for those features..Version: 2.5.1

YikesGet rid of the watermarks!! This app won’t be successful for much longer if you don’t. And don’t reply with a generic response, genuinely take it in and STOP IT..Version: 3.39

Too many subscriptionsI have had this app for a very long time. It was my go-to app for touching up photos, changing filters, etc. but recently they updated the app and you are now forced to be a subscriber (meaning you have to pay) for certain options that originally, for a very long time, were free. I supposed that the creators of the app started catching on to the fact that some people were screenshotting their edited photos so as to not have to pay the ridiculous subscription fee (I don’t blame them for trying to screen shot anything. It’s ridiculous that you have to pay an outrageous price for something that was once free) and now you can’t even do that. If you try to screenshot it, a message pops up saying something along the lines of “nice try!” Or “it was worth a shot!” And telling you that you have to subscribe and pay a fee for that certain feature. Like I said before, I was a long time user of this app, I had it even before they switched it to “Facetune2”. But now with all these restrictions and fees, I have deleted the app and will no longer use it again unless they remove these recent restrictions and “features”. I hope this was helpful for anyone who plans on using it. It’s not a bad app if you’re willing to pay the outrageous amount they ask for small features..Version: 2.8.1

Revision: 40 dollar app robberySoooo I did what I said I’d do in my previous review. I just kept it since I have to have it for work & idk what the last update did but when you go to refine the size of something or completely fuzzes it out. You also messed with patching, say when needing to add a patch of hair somewhere else it is completely different from what it use to be it picks up the underneath of the part you are trying to cover and makes it look crazy. When patching it is also extremely frustrating to rotate an image or turn your selection because it changes the grain of the patch instead of what you are selecting. Again for your pompous 40 dollars your development delay is beyond lazy. I canceled this app four days ago after I noticed you were going to charge me 40 dollars for your stupid app. Not ever in my life would I pay that for an APP- once a year or not! You auto default people to that and even when they cancel it so it doesn’t go through you STILL PROCESS IT. Your app doesn’t even let you selectively touch up like your free one. You’re basically a super expensive Pixlr. Reversing the charge..Version: 1.15.1

Not as good as beforeI used to really, really like using this app for its free options. The retouch options were (and still are) mostly available, as were the reshape, and the paint option was probably my favorite, because there was so much you could do with it, from changing lighting on the face, fixing skin discoloration, or touching up or adding makeup. It was a game changer, and I couldn’t find another app that matched it in that regard. I really relied on the retouch and paint features, the latter especially, and were the main reason I used and recommended the app to others. Now that it’s added new features and rendered some of those previously mentioned features - namely the paint option - only available through subscription, I’m enjoying it a lot less and looking into using other apps. I’m sure that the newer features would be useful to some people, but I kind of wish that I could have a choice to opt out of them + just retain use of the previous gestures without purchase. Idk. My rating went down a star because of these new added “perks” that are, in my opinion, a lot less useful..Version: 2.7

DO NOT DOWNLOAD unless prepared to payPLEASE be careful and read other reviews before you download this app. The app stated 3day free trial BUT when you attempt to download it, there is a prompt for subscription selection. IF YOU CHOOSE WRONG OPTION YOU WILL GET CHARGED IMMEDIATELY! This is a DIRTY TRICK to get clueless people to ok the charge..Version: 1.15.1

DO NOT DOWNLOAD!I downloaded the app, cancelled within the free trial period, I had no correspondence to say I’m subscribed/ my free trial was up or anything to that effect. It’s not in my Apple subscriptions and when I checked online it says I have no active subscription with Facetune. However, they have taken £50 out of my account and I have tried to discuss this with them and they keep sending me a template response, I initially followed their instructions, Apple cannot help as I’m not subscribed to the app and my bank are unable to dispute it until 15 days have passed. Facetune’s t&cs will only accept a refund within 14 days. Now they aren’t responding to emails or dms on Twitter - I feel helpless with this issue!.Version: 3.8.1

Unethical App DevelopersI downloaded the original version of this app. I liked it - so, I purchased the app. No big deal. I was happy to give money for the great features. Then, they come out with a new version of the app with new features. So, I downloaded it to try it out. Some new features but for what I liked, nothing had changed really. I didn’t feel that the new app was needed for what I wanted to do. Instead of letting those who had bought the app continue to use it - they decided it would be a good idea to remove access to it in order to FORCE me to purchase the new app if I still wanted those features. Did I purchase it? Yes. Was I happy about it? No. I feel it’s entirely unethical that they force you to upgrade something I purchased and was still working fine for my needs until they removed my access and forced my upgrade. They did give a discount - but entirely removing my access in the first place was extremely frustrating and unethical and, drably, made me very very angry. So, you decide if this app is for you. It works great for lots of things - but just know, they may try to get you to purchase it again if they want more money. The moment I find an app as good or better, even if I have to buy it, I’ll be moving on. These people will not do this to me again..Version: 3.4

Formerly free features now require paymentI logged on to find that a whole bunch of features (including the two that I use the app for… but not frequently enough to pay) now require a subscription. Too bad. Luckily, there are plenty of other apps with the same features that do not require a subscription..Version: 3.6.2

Great if you have the moneyThis used to be a fantastic app. I believe at one stage I even paid to use the extra features however back then I believe it was a 1 off payment for unlimited use. Now unless you pay almost $100 a year (something between $70-$100) you can only use the very basic features. Really disappointed because I loved this app and now having to use other apps instead. If they had brought it down to a one off payment for unlimited use again then I’d most definitely buy it but this app is so expensive now. Otherwise a fantastic app. Works really well. Not sure if it’s worth the membership price though..Version: 3.40.1

Trying to take money from my accountEvery few days Lightricks ltd keeps trying to take £50 from my bank account. I cancelled my free subscription way before the paid subscription was due to start. I have emailed them numerous times with proof of free cancellation and screen shots showing the attempted deductions from my bank account but I have only had one reply asking to cancel my renewal which I already did! They should take my bank detail off their system! They haven’t replied to my other email to help me fix this issue. Now I have to go through my bank and report fraud. This company may have a good app or two but be careful. Bad customer service and trying to make my money when it’s not yours to take..Version: 3.5.1

Newer features don’t work.I’ve had so many problems with the new AI features tracking ANYTHING correctly. The hairstyle feature always makes hair look unreasonably fake or doesn’t map correctly and puts hair places where there should not be hair, and likewise with the background AI generator completely changing my face and making my shirt / shoulders part of the background. In addition to this, the makeup feature looks fake, like a bad Snapchat filter. There’s also a lot of inconsistency between the smoothness of photo editing vs video editing. It baffles me how this app still has such a good review ratio with how awful all these new features are. I will say, the app has good bones. The original features still work great, still run smoothly and face track properly. Lots of great filters to choose from and lots of slider-style editing features from the OG FT2 work beautifully. I just wish it stayed consistent over time. I’m so disappointing that I renewed my subscription for this..Version: 3.36.1

Why?I used you app for years, Why’s you guys add a label on a saved photos ? I have to cut the picture now and it doesn’t look great anymore, app was very good in older versions. I consider using different apps now.Version: 3.53.1

Never download - it is a trapOnce downloaded you are bound to subscribe... asking for a refund. I was auto subscribed for a 46 $ per year... sorry but i think that is wrong. Please help me get my money back!.Version: 1.15.1

DisappointedI never write reviews but i had to for this app. i’ve been using this app for YEARS and have always loved what it can do, but after they updated it and are charging people just to use their basic features is getting annoying. All i wanted to do was use the retouch feature for a few pictures i've been wanting to post. after editing, i realized that I can’t even save more than 3 photos A WEEK! i had accidentally saved the same photos twice so now i only have one “free save of the week” left. you’re telling me i’m limited to how many pictures I can save and edit?!? I also tried saving a picture and i didn’t know that Facetune now watermarks your photos. Who wants that on your instagram feed? i tried to screenshot the picture but it didn’t let me do that either and said “nice try, upgrade… blah blah blah” overall, very disappointed with how this app turned out. i deleted it right after. So now i’m trying to find a new app, does anyone have suggestions?.Version: 3.38

I’m so disappointed.I NEVER write reviews but I’m so disappointed about the updated Facetune 2. This app was one of the best photo editing apps that I have ever seen. I usually use Adobe Photoshop (with my school acc) to edit my photography. However, the app for Adobe Photoshop is really confusing to me. Facetune 2 offered a free app that provided an easy-to-use Photoshop application to fix everyday pictures and make them look high quality. Then, they got greedy and decided to “make some things cost money” in order to provide new tools. The new tools are not relevant and nearly as usable as the ones that used to be free. Listen, the free version of Facetune 2 always had in-app purchases, which is totally understandable; Until they made the most crucial tools cost money. For example, the paint tool is a great way to brighten backgrounds subtly and enhance vibrant colors in pictures. It gave you free range to edit your hair color, eye color, shirt color, sky color, car color, etc. Then they decided to make it offered to members only. They did this with all the popular/needed tools and now the app is useless. I’ve switched back to Photoshop and FaceApp (which is free). I’m just so disappointed with the updates, maybe if they ever go back I’ll re-download. Until then it’s 0 stars from me..Version: 2.7

Money grabMoney grab I don’t know why people rate it so high. It sucks comparing with Facetune 1..Version: 1.15.1

I watched this happen, so not saying you should do it...So like many apps do, they have VIP membership subscriptions that enable you to unlock certain features. Well a friend of mine is a long time user of the app, but whenever she wanted to use a specific feature that could only be used in the VIP membership, she would just screenshot it. I’m not snitching on her or anything really, but I found this kinda funny. I guess there is a new update on that app that when someone tries to screenshot the photo edited with features without paying for the membership it now will say “It was worth a shot”—it was funny seeing her reaction! But what I thought was even funnier is that when that happened, it didn’t stop her for any longer than 3 seconds. All she had to do was screenrecord her screen for 5 seconds then once it was in her album, she screenshot it from the video & got her picture 😂😂 SO I say that all to say... you all miiiiight want to update your system a little bit to make more of a profit— I guess Gen Z is rather fast 😂🤷🏾‍♀️ Hope this helps!.Version: 2.9.4

Features that were once free now need subscriptionUpdating an app only to make it more expensive is completely disappointing. The two most used features: Paint and Reshape were originally free with Facetune 2, which was what made the app so special, but now they require a subscription. This app was originally a really exciting idea that allowed for amazing features from Facetune to be accessed for free. It was very efficient and although not all the features were free, the ones that were still free offered amazing tools for photo editing. Recently, the app created an update that, although it released new features, changed the settings for some of the best and most used features on the app and they now require the VIP subscription. The Paint and Reshape tools being free are what made this app unique and better than other apps. This kind of action completely cheats the consumers of this app and ruins the once great reputation that Facetune 2 once had. For the Facetune 2 developers: Please reconsider changing the Paint and Reshape features back and available for all users. Thank you..Version: 2.8.1

Revoked Premium FeaturesI previously purchased the full version of this app for a one-off cost of approximately £3-5. Recently, the developers decided to remove my additional features and request over £30 for an annual subscription to regain them. This is not on - don’t revoke the privileges of people who paid for premium features before you decided to increase the price. A retailer wouldn’t go out to its customers to request additional payments if they increased the price of a product, so why have you done so?.Version: 1.14

Not the old Facetune we know and lovedBeen an avid user and subscriber to this app for many years now, had a while off it (thanks to storage issues and having to offload it for a while, nice one old iPhone 13 64GB strife 🙃) Downloaded it today on my new phone, to find pretty much EVERYTHING is now paid for/VIP only 🙄 Even though I paid for it previously, I appreciated that they still had a good amount of usable freebies for when money is tight and we don’t need a whole photoshop-style image editing for our new profile picture 🙄 This is what made this app stand out from the others, but now sadly, they’ve now gone to the money driven darrrk side 💔 Bye-bye Facetune 👋🏼.Version: 3.48

How?How do I upload a photo to edit? Edit: Ok I tapped on the second icon on the right but it only goes onto live editing ? I want to edit a photo from camera roll?.Version: 1.6.3

Can’t UnsubscribeSays you can unsubscribe anytime but there is no option to unsubscribe only options are to resubscibe. Help!.Version: 1.23.1

Scammer!Would not recommend I don’t even have the app and it automatically subscribed..Version: 2.3.2

Retouch and Paint featuresI read a review prior to writing this one that discussed the same issues I’m having. I honestly think the developers of facetune are talented and have created an amazing app, however I don’t think its fair to suddenly update the app and start charging for two features that have allowed them to gain so many downloads: the retouch and paint option. I use this for work, for myself, and for friends who need help fixing photos. Frankly, I pay too many subscriptions to be able to afford another one just for these two options. I think that they can increase their revenue for the app by adding more features such as hair color or clothing (available through subscription) rather than charging for the ones that were once promises to be free. Please open these features up to free users again, those who can afford to continuously pay a subscription will pay for the other, new, and much cooler features you guys have been adding! App is great in use, no crashes, it was just this one thing. P.S. it seems that the hype over facetuning that has been introduced by influencers has made the creators believe that they should suddenly start charging more for what they call a “selfie editing app”..Version: 2.7

ScamYou have anything to work with you have to pay for everything you can’t raven save it also glitches and will not get of if your i phone.Version: 1.20.4

Sudden paywall for previously free and only features usedUp until a few days ago, the reshape and a few of the key face features were still usable without a subscription. Opened the app today and suddenly these seem to be locked behind a paywall. These were the only reasons why I used the app over the free versions of Photoshop and Lightroom. Really disappointing that they would take away previously free tools rather than work on innovative features to increase the likelihood that users would pay for the subscription. Update: The developer’s response as expected ignores the actual point of the review. The issue is that the “changes” you’ve made and “advanced features” used to be free to use, and are now locked behind a paywall. There were some interesting features like AI enhancements and more in-depth face tools that were in the subscription version previously that might have been of interest to more frequent users, but the basic reshape and selected face tools are no longer available. It’s the removal of features that people have been accessing up until this last week or so that is the issue..Version: 3.35.1

Overpriced garbageOriginal Facetune was something like one off fee of $5 to use forever, tries to charge $109 one off fee for their second app you are literally hilarious to think you can rip off people like that!!! The fee for once month is still even more expensive than original app one off fee 🤣🤣 don’t care if you’ve upgraded the app and added a couple extra features I’m pretty sure you can actually go and buy a REAL photoshop tool for a cheaper price! Best to just use the original facetune app and pay for the one off fee if it is still cheap!!.Version: 1.15.1

A little disappointed lately :/I loved Facetune and used to use it all of the time to enhance my photos but they’re slowly turning everything into paid features and it’s getting a bit cheeky now. First they only made a few special tools paid for, and now probably more than half of the app is paid for. AND THEN they made it so that you could only edit 3 photos a week without paying for a subscription. What if I want to edit a few photos to make a collage or something? Well I’m screwed. I have to wait until next week 😐. Then they added a watermark to you’re photos and I was like “Well that’s okay you can get a version without the watermark for free too.” Well guess what? They removed the free no watermark feature too now. I used to love Facetune but, no offence, you need to stop being so money hungry. I’m sure you made plenty of money off of people’s wages with the previous simple subscription before you added all these crummy features. Bring back the old Facetune! Anyways, sorry for the rant lol..Version: 3.38

What????Honestly do not understand the decision to remove reshape and paint as a free feature... obviously the team realised that they are the most used features and are now money hungry. When I realised I couldn’t use them “VIP” features anymore I decided to try and purchase it but... it’s a monthly/yearly subscription and the one time purchase is £30+!!! I don’t understand why they don’t just make it the same as their previous original FaceTune and just make it a one-time purchase as I would 100% buy it if that were the case but instead they want be to spend £30 for features that I will NEVER use just to use 2 of them. Bad decision..Version: 2.4

The makeup features and SubscriptionsFaceTune, I used the app to practice makeup, not to pay to draw makeup on a character/human. The tools also won’t help or won’t attach to the right place when it’s clear and solid so it should. You also have way to many payed items to the point where you can literally just make your character smile and have glowing hair and some people really wanna practice makeup, now FaceTune 1 may have the feature but I am looking forward for FaceTune 2. I hate how almost everything you have to pay for. No one will use your app because how everything you have to pay. I’m 100% sure it had way better reviews when the new features of the subscription’s or blah blah blah wasn’t out. I still really hate how I can’t even practice makeup on a human!? You really think I will buy subscription’s no way! I don’t care if it’s 3 dollars I’m still mad because some people want it’s free because they don’t have the money! Sorry if the review didn’t make since or if it was mean but no one is gonna use your app if you have your subscriptions like this any longer so I recommend you change the app. ~Thank you for reading.Version: 2.8.1

Let me be honestOkay so I used to love facetune and I’ve been using it for years now, a lot of the features like paint and reshape were completely free and those were the ones I would use constantly and those are the ones most people go to however they made them pro features and I’ve been seeing a lot of reviews about how pro hasn’t been the best since they’ve taken their money and haven’t refunded so that’s a no go. they then added “free” features that genuinely nobody uses and tbh, they made more money when they were free but now because of all of this, I feel as though they’re losing more users including me so do with that information what you will.Version: 3.21.1

Pay for everything.You literally have to pay for EVERYTHING now, that’s literally so annoying, stop doing that, you guys have enough money, I just wanna edit my photos 😩😩.Version: 2.7

AI is not worth it.I love using this app for touching up photos so I was really excited to try the AI avatars. It’s my 66 year old father’s birthday and I thought some funny pictures of him would make him chuckle. I uploaded all 20 photos of my father with different expressions like they suggested and after about 2 hours (not the 20-40 minutes it said it would take) I got a package of 200 avatars of anybody but my father. Some avatars were of prepubescent girls, some were of women in their 20’s. Others were men in their 30’s who looked absolutely nothing like my dad. If it hadn’t been for 2 (out of the 200) avatars that actually did look like my dad, I would have thought I was getting a look at the pictures before they were blended with my dad’s likeness. I get that every picture is not going to work out but, charging for 200 when you only get 2 is just wrong. Again, great for photo editing, but I’d go somewhere else, anywhere else for avatars..Version: 3.34

Used to be amazing ... not so much nowThis has been my go to app for all my pics I need to edit quickly and simply. Up until recent... there is such a lag when I select any editing options. Especially if I’m just using the single tap to see and compare the original image to the one that I’m working on with. It used to toggle quickly between the two with just a tap which saved me a ton of time. This lag time is when working on the pic.... you could actually count to 3 while waiting for the selection to make the change. This app also won’t let you “patch” completely. It’s always transparent but I’m trying to get rid of an unwanted object in the photo, I literally can’t because you can still see the object through the transparent patched area. Lastly and very importantly... please fix this thing that makes it so I can’t edit any the bottom portion of my photo .... because the edited tools are in the way... the tools can’t be moved or minimized so in order for me to edit my photo at the bottom I have to turn my photo upside down just to reach the bottom part. Please fix these things! I used to LOVE this app but as of late I’ve been looking for another one that doesn’t have all these time consuming and frustrating issues. I should also add that I’ve been a paid member for several years..Version: 2.12

We brokeup.For years i used to count on this app to edit my pics. now everything is vip?? after all i’ve done? all my loyalty? im done with u facetune😪.Version: 2.23.2

No reshape freeReshape was free before not now ... worst.Version: 2.7

Rip offI wanted a free trial and it charges me $60 I didn’t agree to this and it won’t allow refunds! Really annoyed.Version: 1.15.1

SuggestionAfter the 3 day trial just have a pop up screen asking the user if they want to opt into a subscription and have a big button that says free use only option. Though practical for customers, I know this not profit friendly for business. Nevertheless if the product is worth it those that want to pay will pay. This has been suggested before I’m sure. I look forward to the developers response but I doubt it will come..Version: 1.18

Original userI was a original user and either the app was free or I did pay a one time fee for the app. Been so long ago that I can’t remember but the Apple Store does because am able to write a review. I believe I had to stop because of the new charges. I believe that I should be grandfathered into at least the basic or any add on that I had. I don’t believe in these apps that you purchased or was free to start this charging to people who was there from the beginning. But I just went ahead and try downloading this app again. There was a free trial so I uploaded one picture. But after I was done and realized again that my past usage wasn’t going to count. I decided to not use the app but wanted to delete the picture. The problem was I was unable to delete the picture and that option was in red so I think it was unavailable. Hopefully they do not keep the picture in their database under the trial usage. So beware if you take this app for a test spin..Version: 3.12

Good in some waysI loved face tune 2 until,they kept saying “Try this!” I thought it was normal that they say try this so u as a beginner u would get a small tutorial but..PREMIUM pops up when u finished ur art work ..really I had to screen shot all my art work it was sad I worked hours and then u can’t go on without getting premium if you want more people on ur game just make it most free if u need money make premium small like a couple of “extra” features,I hope my advice will help any forward promblems ,No hate to the app I still love it!!😂.Version: 2.4.2

Charged a yearly fee?Don’t get me wrong the editing features/filters on the app itself are cool however I didn’t sign up to a yearly subscription? I haven’t even had the app a week and £32 has been taken out of my bank account. I have since cancelled my subscription as I was under the impression I was on a free trial and would have then possibly purchased a months subscription certainly not a year. Now I am unable to get a refund and although I have deleted the app was notified I could still access it until July 2021. Would rather just my money back or even to be charged a months price instead.Version: 2.4.1

Not happyTakes 60 out of your account without permission.Version: 1.25.1

Ripoff!! They removed features I paid for!!I subscribed to the original Facetune a while ago. It had everything I needed. I previewed the new Facetune 2 when it came out, but decided I was good with the one that I had already paid for. I guess I wasn’t alone because they started forcing advertisements for the new version in the original app. My paid version was supposed to be add free. Annoying, but whatever. I just found out with this last update, they removed features I have already paid for and use regularly. They are now asking me to sign up for a monthly plan to get it back. Huh?!? I PAID FOR THEM ALREADY! I will be deleting Facetune and refuse to upgrade. I know they are trying to force me to pay a monthly fee instead of the fixed cost. Even if I have to pay someone a monthly fee, I will gladly do it so as not to give Facetune my money. Do not get this app. It has decent features but they will most likely rip you off at some point. 🤬.Version: 2.44.2

There’s some cool ai edits but not worth the price as isI do like the auto ai enhancing at a low % like 20% so you still look like yourself with a little ✨ added. It seems like it’s the same price as face app however I do like face app more because there’s better options for hair like to add volume. I like to add little enhances to my photos but at like 1/5 or about 10-20% of the full effect because I like to still look like myself. This app could be better if they fixed and add more options for hair and also lets you adjust the % or level of each edits/effects more. I had a year subscription of the FaceApp app and it’s time to renew and I was debating between the two for the price however I think I would use more of the face app app so I’ll continue with that app until one day face tune has the same features or better. Hoping it’ll happen one day because I do like the AI auto hence at 20%. I also wish you guys would give more free edit effects to entice people to use your app more like the ‘airbrush’ app. That’s a good one for you guys who like editing apps, I use that without a subscription and they have a lot of free features on there like their auto hence. Hope you guys will open up more free features!.Version: 3.39

FREAKY, UNNATURAL SELFIESI was a real fan of the older version. It’s such a shame that you have become so commercially minded. You absolutely ruined What was the best advice on the market. I had been using you for years now. I can’t use you at all because everything has to be paid for all you get a watermark what are used to love about you before was your spirit of altruism almost now you just like the rest you’ve not improved you’ve crammed as many features as possible. No matter how ridiculous I tried using it and I just looked absolutely stupid. I know my way around Photoshop and I’m not talking from a point of you with someone with no experience but you’ve made this app virtually unmanageable, the old version was simple, clever, and sophisticated. It enhanced features rather than distorting them. Massive disappointment - you cannot defend blatant capitalism at the cost of driving out fans who were with you from day 1..Version: 3.39

Fantastic editor. Horrid layoutThis app offers more features and tools to edit your most priced photos. Weather it is your kids , pets and loved ones, the app gets precise and Powerful editing abilities that most others do not. However having that said , the navigation layout is horrendously clumsy. The original navigation layout for photos was much more organic and fluid. From loading freshly picked photos ready to edit in a pinch , it seems like now you have to tediously go back and fourth through unnecessary menus and drop down tabs . Just to get to your favorite tagged photos . There’s to much going on and it interrupts the user experience by managing though the thick and bulky layout of this app as it stands right now. Originally when the app was in its growing popular popularity stage , the menu layout from the start was easy to navigate , straight forward to editing your most recent pieces of works . Now it prioritizes their other user products such as the newly infant staged video editor . For now I’ll keep using , for other developers that know how to design welcoming UI take a note. 3 stars until the issue is improved.Version: 3.3.3

All the good features you now have to pay forI’ve been a long time user of this app like probably over three years and recently the tools i used the most and LOVED you now have to pay for. The reason why I had Facetune 2 instead of normal facetune is because I didn’t want to pay money for an editing app like this. Limiting the features unless you pay literally defeats the purpose of the whole “factune 2”cheaper app idea. if you’re willing to spend (wayyy too) money on an editing app like this, just get normal Factune. I’m deleting this app now because the only features it provides are features you can get on a million other apps. It’d be a different story if i didn’t have all the features before and had to pay for the good features from the start (i would have deleted the app right away if i had to pay for the good stuff anyway) but they were mostly free and then taken away which why I’m upset. It changed for no reason besides getting an extra buck. I’d like to hear a response for the purpose of having two apps that do the same thing for more money..Version: 2.5.1

Horrible update $$The paint and reshape features should not be part of the vip subscription now. I refuse to pay an expensive amount for the same features we’ve been able to use for years. It’s wrong and unfair. Please remove this in your next update. I’m better off using any of the other hundreds of apps that offer the same basic features that are free. This app used to stand out with these great extra free editing features but now it’s the same bland app as the rest..Version: 2.8.1

They’re now charging for tools that used to be free to use.Incredibly disappointed, I used to love using this app to edit my photos and do all my touch ups because this app has the best “paint” option, especially the “tone” tool. Never had trouble with the app before until I go to use the paint tools today and now they’re VIP only? They never used to be. Now I’d have to pay $99 just to occasionally touch up a photo on my own time/have access when I want it? Not impressed & hope they change that & the retouch feature, back to free..Version: 2.4.2

Just bought a subscription for whole year it Doesn’t WORKCan’t edit any photos from gallery. Please help ASAP. Thanks..Version: 2.4.3

.......I accidentally accepted the 3 days free and $50 monthly after... I don’t want this app nor to use it. How do I make sure this app doesn’t charge me? I’ve already deleted it from my storage..Version: 1.16

Worst App and support who only cares about making more money of of youI have paid a lot of money for this app in order to unlock all the app features and have been using it, but what this app does beside the face they have the same edit and design as lot of other app. They add new features which sometime is the only reason you paid lots of money for it, but they want to find way to still charge you more so they remove the best features and change them with an Ai Avatar generator which is the same on all app are adding them now and now they want you to pay again for every time you want to use this and not just that they have removed the text to image that was there before as a part of the app. Another trick they do if not now eventually like they did before is change the name of the app so now you very expensive app you bought have no more support and updates and if you want you have to pay again like they did with Facetune and then Facetune 2, and soon to be a 3. Don’t bother downloading and using you can get the same edits and avatar today on all the other app that some also still Ofer text to speech. Scammers.Version: 3.16

Do not downloadI wanted a free trial so signed up. They said they would send a notification once the free trial was up which they never did. I then just got an email from apple stating I had been charged $110. I’m filing a complaint with apple, Facetune mislead me by false information. Give me my money back.Version: 3.20.3

Disappointing UpdateThis has been my go to phone editing app for years. I am a professional photographer so I use this for my personal photos in order to get some of the same effects as photoshop. I used the “background” function to often times replace people’s faces if they were blinking. I would take an almost identical photo but with their eyes open as the “background” and then erase everything else so just their face got replaced. It came in super handy. However, a few months ago I updated the app and that function completely changed and became utterly useless anytime I try to use it. I can’t “fix” or “erase” the areas I want to no matter how much I adjust it. This function was one the main reasons I pay for the app so unfortunately if it’s not fixed I’ll probably stop subscribing and have to find another app alternative for this function..Version: 2.19.3

Refund please.Can i please get a refund for 65 dollars, i put another card onto my phone and it immediately goes and takes 65 dollars out of that card which wasnt meant to happen since i thought the subscription was already done and finished because of the free trial..Version: 2.11.3

App freezing after new updateApp isn't working after new update, please fix. Have tried uninstalling.Version: 2.9.2

Scammer app - they take your money and don’t replyFree trial turned into 1 year $60 subscription without my permission. Tried to contact support and no reply. Will change this feedback once I get refund!! Be wary of downloading!.Version: 1.20

STOP Changing the features!!!Changing the control I had with the position of my icons. Crying face. Now the app is glitchY. I love this app and I use it daily. BUT lately you changed the Patch feature (HATe it now) before I had more control on the level of intensity I wanted. Now I don’t have that! Ok I’m learning to live with it. Still hate it. And now you’ve changed the EYE feature!!!! WHYYYYYY!!????? STOP it! Nothing wrong with the EYE feature before!!! It’s terrible and I have again LESS control of what I want. I can’t wipe out the excess lense. I wear costumes and sometimes changing the color of my eye is crucial. This new change totally is NOT working!! Completely disappointed. Can you please change it BACK!!??? Can’t do my work as well with these feature changes😞😞I may need to look for a different app to meet my needs. This one was top, then you change it and now it doesn’t feel as professional. Very disappointing..Version: 2.38.3

Did not intend to buy / subscribeHello guys, I wanted to trial an app and that’s how I installed it. When installing it prompted me about a free trial period and further subscription cost. Which is common for such apps. When I used the app a couple of times I realised it doesn’t give me what I want and tried to unsubscribe via Settindgs -> Manage Subscriptions but it did not appear on the list of active subscriptions. Hence I thought that’s it. Today I was charged for a yearly subscription and it still doesn’t appear on the list. This is phishy, can you please cancel this unintended and unwanted subscription and give me a refund. Thanks, Irene.Version: 3.28.1

Watermarks? Seriously?The free features were already so limited. I purchase a monthly subscription a few times a year when I have the money. I enjoy how user friendly it is. But this is a new low, it’s already a money grab and now there are WATERMARKS on my images? No thank you. App deleted. It’s not a necessity, it’s a photo editor. If there is no consideration for people who who can’t afford it every month, then I’ll live without surely..Version: 3.36.2

Used to be a godsend…Used to be one of the best editing apps going, but now almost everything is behind a paywall! The one main thing people use this app for is to edit their FACE.. However now, anything to edit your face is behind a paywall of a minimum of 9.99!!!! absolutely absurd.. after seeing this i believe i’m just going to delete the app and look for another. almost £10 just for a month… it’s a shame how ridiculous this app has gone and money hungry… you actually can’t edit yourself without paying, the only thing you can use now is “retouch” which is just a blurring tool… at least with Airbrush if you purchase a tool, it’s their permanently. not being a subscription.. it seems facetune is now possibly the worst app to use in terms of fair pricing..Version: 3.27

Money hungryI’ve been using FaceTime for about 4 years now and at first it was a typical app where some features are free and some aren’t which is fair enough but over the years more and more features that USED to be FREE are ones you now have to pay for, and in the newest version you cant even edit multiple pictures a day, you only get 3 WEEKLY saves not even daily. As someone who is a content creator I find it really stupid that u can only save 3 pictures a week, I post about 6 in a day to instagram in one post. So you first have to pay to edit your pictures then you need to pay to save your own pictures 💀💀 the app has become a joke. Don’t bother installing it, just use other editing apps there’s plenty on the AppStore.Version: 3.48

Non Stop upgrade pop ups, useless unless you pay.Unless you want to actually pay for the full version of the app, don't bother using it. Nearly every useful tool is locked behind a paywall it's little wonder why they didn't just have this as a paid for app in the first place rather than allowing you to download it for free - although obviously it's all corporate marketing strategies. It's Infuriating that basic tools that were free to use in their first app are now locked away unless you subscribe - yes, you can't even pay once to have this app, you have to pay either a yearly fee or a monthly one! Must everything be a subscription these days?? I have holiday photos I want to edit and don't see the point subscribing to use an app I'll only need to use a few times a year. Total bloodsucking vultures. Don't give them your money, don't sign up for the free trial subscription because you know that they're hoping you'll forget about it and never cancel (preying on the young, vulnerable and forgetful, huh?). Gross..Version: 2.40

The app is great aside from AI avatarsThe app itself is awesome. You need the premium version to really get the most out of it, but it is worth it imo. However, i would not recommend paying the extra money to create AI Avatars with this app. After being let down with the results of my first AI avatar bundle purchase, I decided to purchase it again to try with different pictures to hopefully yield better results. I have used the same set of photos for other AI avatar generators with great results. Out of the 150 avatars that i generated, more than half of them bear no resemblance whatsoever to me, it’s like the images were taken straight from google. You also have no say over the types of avatars that you will get with your purchase. For example, with my first purchase i received: yearbook, royalty, 1920s, animation station (anime), claymation, winter, vibrant, dimmed, fashion , and soft glam. Animation station, 1920s, fashion photography and claymation were the biggest waste of money i wish i could add photos to my review to show. The second purchase i received duplicate avatars in yearbook and varsity categories, fashion photography, and flower crown. Of all of the avatars, flower crown were my favorite and i wish there was an option to choose which categories you would like to generate instead of a random drawl..Version: 3.36.1

DONT DOWNLOAD THISThey try to scam you out of your money by forcing you to choose a “free” trial which rolls over after 3 days and charges you. I feel sorry for all the people that haven’t realized it has charged them (the app is very deceiving about this).Version: 1.15.1

Absolute scamDON’T ACCEPT THE THREE DAY TRIAL OPTION AS IT WILL END UP CHARGING YOU FOR THE YEAR ($46). It’s an absolute scam. Avoid..Version: 1.16

Bring the old Facetune back - you’ve got greedyI used to love this app for a quick brighten of a pic or teeth whitening, nothing that required paying. Now you can’t even save a photo without being blocked by a paywall or having a watermark on your pic. Surely take a look at the Kano model and realise these basic features being readily accessible was your selling point. Now you are no different to the other apps out there. I appreciate needing to make money but you had plenty of avenues to do that with the more complex features. Wouldn’t recommend this app anymore, plenty of other apps out there that allow simple editing without paying. Judging by the reviews I’m not the only one who has deleted the app :/.Version: 3.39.1

Free trial is deceivingI signed up for the 7 day free trial for this app because I have the original Facetune and use it often. I didn’t find I used this during the free trial and went to delete prior to the end of the trial, on the last day in fact. However I found I had been charge the annual fee prior to my free trial ending. It was charged the morning on the 7th day and I went to delete the app only an hour later. That 1 hour cost me a lot of money and I now have an app that I will not use for a whole 12 months. I tried to contact the app provider, however I have not had a response. Disappointing. If you do sign up for the free trial it’s actually a 6 day trial FYI! When it tells you the date the trial ends, that is the morning you will be charged, you don’t have the whole day..Version: 1.19

Now uselessI have been using facetune for years now and i am VERY DISAPPOINTED to see that the best features have been made premium only. paint, retouch and reshape. i am not pleased at all. this app is now useless unless you want to spend a large amount on the premium plans 😡.Version: 2.4.3

New Watermark? Deleting.I’ve used this app for 8 years. I’ve paid regular membership on and off depending on finance availability or my use of editing. Now they have a watermark automatically added to your photo if you don’t pay. You’ve done yourself a SERIOUS disservice. Because I would have signed and paid again. But now you want me to pay during the times I don’t often use your app? I’ll find another one. Plenty out there. What a dumb business move. Life long customer GONE..Version: 3.36.2

DO NOT DOWNLOADIf I could give minus 5 stars I would. This app may offer a free trial period but it’s a trap! I found out the hard way the trial period is a trick to get you to download the app, then they automatically charge you! Its not a subscription so you can’t cancel it, it automatically deducts your money! $110 for a trial period and app that I have no interest in. BTW Apple reject your request for a refund because it’s a one off payment and not a subscription so they ASSUME you were aware of the purchase, although you’re NOT because the app download process blatantly lied about a free trial period before purchase with no way of cancelling it!.Version: 2.7

Buyer BewarePurchased a 1 year subscription (edited to add: for *premium*) through the App Store for $46.99 plus tax which I paid in full the day I subscribed. This company continued to charge me monthly ($8 +tax) on top of that for the following 15 MONTHS. So not only essentially double charging me for the initial 12 months but also charging me for an additional 3 months when my subscription was already over. I contacted the company and asked to be refunded for their error and they said that they would only refund charges within 14 days and then CHARGED ME AGAIN instead of refunding the most recent charge. Absolute garbage. **I have already contacted the company by email and they could not help and stopped replying to me..Version: 3.33.1

ShamCancelled. Provided a discounted subscription.. get real!!! $55 to $335? That’s a discount? You’re nuts.Version: 3.22.1

Now charge for every feature that was freeThis app was good, not even just for appearance retouch but photography as well, but the app became greedy and almost every good feature that was free now costs a monthly description (retouch, reshape, eyes, hair recolour, relight, etc) . Just better to use a different app.Version: 3.19

Are you serious?I’ve been using this app for years and now suddenly I have to pay for most things that used to be free. The paint tools and liquify tool are no longer free, so what’s the point in even having this app anymore? So I can do things that my iPhone photo settings can do? Ridiculous.Version: 2.0.3

No.It’s unfair how you have to pay for it because I thought this app was actually good until I saw the VIP thing. It’s useless, because you need a lot more tools to actually make a photo look ‘good’ .There is no point in getting this app when you have to pay for it and waste your money and time. DON’T waste your money by getting this app because not everyone is a professional at photoshop and don’t waste your time by getting it and realising oh, it’s expensive to get the good features and then delete it. Not everyone knows how to use this app ‘properly’. Others may think differently about this but it’s most likely because they are rich. Facetune 2 has to realise not everyone has the money for buying these tools. I’m not saying this app is bad, I’m saying it’s not worth it. I wish I could give 0 stars.Version: 1.24.3

Fraudulent app developersI downloaded this app to try it for the 7 day free trial and cancelled within 24hrs. For 5 months since then I’ve been charged and Apple have claimed they have no ability to stop the payment, and instead I need to cancel my credit card to stop payments being taken out. It’s worrying when Apple don’t take responsibility for supposedly verified apps on their store (they haven’t offered a refund), so am writing this review to warn others about data security and protecting your payment info..Version: 3.11.3

Why?Why is the note about VIP app is keep appearing when i try to press the ‘check’ ✔️after every move ? I cant save my work at all 😡😡.Version: 1.12

Greedy Developers Have Ruined AppThe original Facetune app was amazing, and still is. I use it quite often to remove marks on images, enhance photos, and attempt to hide every pore I was unfortunately born with. However, Facetune 2 is just a money hungry power grab, with the Developers hoping that people will be stupid enough to pay for each month, hiding almost all of the good tools behind a paywall. Your comments on reviews keep stating that Facetune 2 is free, and whilst it’s true to download the app, the caveat is that you can’t use most things without paying for it. Plus, you don’t even allow a lifetime, once off payment amount, and instead want people to rent the app off you instead. This is shady, greedy, and spits in the face of those who supported the original Facetune. Now you flood the original Facetune app with ads for Facetune 2, trying to force users to download and start renting your cash grab from you. Shame on you..Version: 3.5.1

Dreadful serviceI downloaded the app, unaware that it wasn’t free (that should really be clear before anyone clicks on the app). I deleted it the second I realised, didn’t sign up for any subscription. Somehow this translated to me wanting a years subscription. I have never subscribed to any app in my life. I’m disabled and on benefits and do not have that kind of money. The app took £33 out of my bank account despite me never once stating that I wanted a monthly subscription, let alone a yearly one. I’m now stuck with an app I don’t want and less money than usual all because this app doesn’t make anything in the least bit clear. I won’t be using it. I definitely won’t be re-nesting the subscription and I will never recommend it to anyone.Version: 1.18

So disappointedSo so disappointed I’ve been FORCED to use this version of Facetune after the previous / original version of the app (that I have been using for YEARS) has been permanently shut down. The simplicity of the original version & the features it had made it one of my favourite apps of all time. Many features are now not available unless I pay into a subscription (total rip off as are all the subscription apps available) but it’s just horribly laid out now that I have zero desire to continue so will be permanently deleting. What a shame that greed has yet again killed a once brilliant app.Version: 3.9

It’s.. not really freeOkay, I downloaded this app for fun. But I also thought it would be fun to just mess around with photos and make photos of myself... well... BETTER... So if you are reading this review before downloading this, the app itself might be free but to get all the good stuff you have to pay. Okay, MOST of the stuff you have to pay for! I would NOT recommend this for someone who is not willing to pay money (like me) and I know, you are probably telling me that “not everything is going to be free” and I know! I’m just saying most of the stuff you have to pay for which leads to some people deleting it (like me). Also, I have tried some of the stuff you have to pay money for for free, and some of the stuff isn’t even good! It looks totally weird and photoshopped and looks unprofessional. Although some of the stuff works wonders and is really good. But I’m not sure if you are getting what you are paying for. Your paying for good quality! Not bad quality! So these are things I am saying. Someone might have totally different thoughts on this game. But I will give this a two star. I deleted this but I am willing to try it again if things gets fixed. ⭐️⭐️.Version: 1.16

Don’t do thatI downloaded the app and signed up for a 3-day trial period. After using it for the first few hours, I found it complicated to use and deleted the application from my phone. I have now seen an annual fee from my account. I do not want to use the application and I left the application on the first day of my trial period. I did not understand why they were charged. When I want to mail, the application gives an error. what kind of vip service is this? Nobody download it, please..Version: 2.0.2

Save your bank account!It said nothing about the price!! In downloaded this app and because It said it was free until I downloaded it it said payment proceeding!!!! I scroll down and it’s £3.99 what a rip-off. I instantly deleted the app before It could download. I am absolutely furious!! I have NO idea where my money is. I will be reporting this app ! This is disgusting behaviour and I never want to see this again! For all you know they could be taking £100 out of your bank account! I do not recommend this app at all ! If you do get this app I’m telling you now your bank account will be robbed !!!! This is written by a 13 year old ! DO NOT GET THIS APP !!!!!!!.Version: 1.20.3

Charged while attempting to cancel more than onceI’ve had to raise a dispute as I had attempted to cancel the “free trial” and the app continued to glitch while doing so!! This has resulted in $98 being charged to me and refusal of a refund based on the fact that I eventually was able to cancel on the day the trial kicked over! This is VERY disappointing and far too expensive for a cost I do not wish to incur! You need better people running your customer service, it’s pathetic..Version: 3.39

Bye bye FacetuneThis money hungry app made free features now premium. Deleting the app now 🤗 on to the next..Version: 2.4

Used to be good until everything costs moneyI liked the “paint” functions in the app but now they decided to make it cost money to use which is ridiculous....Im really disappointed and I will be deleting the app because of it..Version: 2.4.2

Gradually taking away features from users?I really like this app, the tools are great and really cool. I really like the paint feature and I’ve been using the app no problem I’ve had it downloaded for probably a month now and I don’t have a subscription. I just went in to use it and now I can’t use the Paint or Reshape tool but I can “try” it. Is this what’s gonna happen with this app? The longer I have it, only using the the free tools it’s going to gradually start locking me out of the tools that were guaranteed free? That’s not fair at all and the app never says anything that implies that’s going to happen. I was in the middle of a project that was using those tools too. I feel that the app isn’t very clear either. Edit: NOW I CAN ONLY SAVE 3 PHOTOS A WEEK??!!! ARE YOU KIDDING ME?! This app is trash now! It’s barely even usable now! There is literally no point for me to use it. A new feature is no screenshots. I understand why you wouldn’t want that but at this point it just makes this app worse. You should really change it back to how it was. To make matters worse I haven’t received a response to this review when I’ve seen others recently get a response..Version: 3.41

Far too expensiveYou have to buy the app which is vastly overpriced or you are stuck with a fairly worthless icon on your app screen. There doesn’t seem to be a way you can truly test it out to see if you wanted to pay. Like another reviewer said for this money you can pretty much buy photoshop which is far far superior in every way. Not for me but I’m sure some would justify the cost for what is no more than a bit of fun which there are numerous free apps that can do the same. Sorry guys but it’s just far too expensive for what it is. I would consider it at £7.99 as a one off payment but over £60, really?.Version: 1.11

Suddenly changed some free tools to “VIP purchase”?!!I’ve just noticed that some of the editing tools that came with the app - for example the Resize/reshape tool - has now been made unavailable unless you upgrade again and purchase it. This hardly seems fair!! By all means add on different tools but you shouldn’t take a tool that cake with the app and then try and charge for it. That’s just plain money gouging. Resize has been free for ages, why is it not anymore???.Version: 2.0.3

They charge u every month🤦🏾‍♀️I honestly didn’t know i had to pay per month to use this app, which seems very inefficient compared to other apps..Version: 1.15.1

Gone to trashHad this app for years and it’s always been my favourite editing app. Never paid for subscription as I’ve never wanted to use what the subscription offers. Only to find out this week that you now can only have 3 FREE SAVES per week… AND there’s a watermark? What a joke this app has turned in too. How money hungry can you be? There’s already so many users of this app, we know that you don’t need MORE money. In this literal cost of living crisis this kind of behaviour from an app is gross. So disappointed. What a joke.Version: 3.36.2

Terrible service, deceptive, unresponsiveI downloaded the app, and I didn’t find any of the features very useful. I then tried to cancel and it didn’t show me where I could cancel… before I knew it, they had charged my credit card without my permission. I contacted their customer team twice to resolve and I have not had a response. Please don’t even think about downloading this app!.Version: 3.8.1

This app is degradingThe purpose of this app is to change (or fake) how you look. No one should ever have to change to approve others. This app is dangerous for mental health and is profiting off that low self esteem. This app shouldn’t even exist in the first place because what this app is telling the public and there buyers is that you are ugly. No one should have to change the way they look to gain more likes or approval from others. THIS APP SHOULD BE DELETED FROM THE APP STORE. Now I did download the app and had a look around before writing this and I have a friend who will not post a photo or even show me a photo without using this app and that is not healthy. Who ever designed this app is not helping at all..Version: 1.20.1

All the Best Features RemovedEverything I was using on this app has now been made premium only. Oh well, guess it’s time to uninstall and find a different editing app 🤷‍♀️.Version: 2.6.2

Cost moneyThis app cost money. Lost of money..Version: 1.16

BadI used to love this app as it was actually better then the paid face tune app! But my favourite tools paint and reshape have been moved to ‘try’ and you now have to pay to use those tools whereas before you never had to pay what a rip off it’s cheaper to buy facetune 1 for $5.00.Version: 2.4.2

Prepare for a harsh decrease in users lolLoved the free version of this app, used it literally all the time for all my pictures, but they’ve made the option to reshape or resize parts of your pic a pro only thing since they’ve updated. I’m broke bro so thanks I won’t be using this app anymore. 🤷🏽‍♀️.Version: 2.4

I use to love this appI started with the original, later paid for the second one and was quite happy with it even though periodically I had to relearn a feature because of an update or add on. Slowly the add ons became useless for me and the features I paid one time for weretaken away and replaced by an outrageous subscription to add back the useful features that took me some time to perfect along with all these newer items that were sub par and looked fake anyway. The best features were either taken away and now being charged again at a higher monthly rate or they were moved, modified or made less effective/ quality/ professional/believable/etc or buried in so many other layers of stuff that I quit using it. I try every now and then to see if they offer an alternative (closer to the facetune2 from a year ago at a reasonable price I would pay for using and be happy with). But its still leaning towards the canned presets and filters that so many others do. They used to-be so unique and semi-expert modifications could be made with precision that the professional apps could do with a lot less complicated processes. But I think they lost a lot of fans. Oh well maybe they will come out with a third one..Version: 1.13

Sadly gone downhill-better options out there now!Oh Facetune, what have you done? This App used to be brilliant but the most recent update now only allows you to download 3 edits per week. The subscriptions are expensive and the editing tools are not as effective or as good as they used to be. The app has started to takeaway all the basic tools that were available. Now they are all behind a paywall and there are better apps that out there that offer this without charge. Sadly given this I can not recommend and would say look for another app!.Version: 3.39

Waste of timeThe app is now no different from your phone’s built-in editing tools. After the update, the reshape tool and paint are only for VIP. Very disappointed..Version: 2.4.3

Used to be goodUsed to be a good app with unique features that made it stand out from other apps. now they’ve made those featured a premium option you have to pay a hefty amount for (for an editing app are you kidding?). don’t waste your time downloading this. airbrush and picsart are all you need. both free and much better to use. trust me..Version: 2.7

Pay for a subscription when I already bought the app years ago??I bought this app many years ago now and I have used all of the features ever since. Now, you are trying to charge me for a subscription so I can use the features that I had already paid to use when I bought the app??? Bit disappointing that people who have previously bought this app are being treated as if they downloaded it for free. Sounds pretty money hungry if you ask me..Version: 3.20.1

DO NOT DOWNLOAD THIS APPCharged me $97 even though I cancelled before the free trial was finished. This is fraud and currently working with bank to get the funds back. I have emailed multiple times and no response DO NOT DOWNLOAD THIS APP!.Version: 3.13.2

Trash after the update.I’ve used this app for a couple months, never had any issues. but after the recent update, you have to PAY for retouch. which you never had to before. retouch was all i ever used the app for, so it’s useless to me now..Version: 2.4.3

Removed the one feature I usedI bought premium JUST to use “relight” and your latest update took it away? WHY????.Version: 2.1.1

Are u kidding meAfter years of this being my favourite app i am now expected to pay for the reshape and paint features?!?!?!? no way. bye..Version: 2.4.3

WAS goodTo anyone if you magically can read this.. the app is completely useless now since they make you pay for the best feature which use to be free,, highly disappointed and with much love I hope this app gets cancelled 😘.Version: 2.7

No camera access suddenly??Oh hai Why can I suddenly not access the camera for photos in the Facetune app? All access is enabled. No obvious reason for this to be the case. Most frustrating, please explain..Version: 2.38.2

Very scummy membership systemI thought the AI image function looked prettt cool and wanted to test it out but I need to subscribe to a free trial so I did and I was told that I’d be reminded days before my free trial would end and that I would be automatically charged again after a week. I received a notification saying that my trial will end in 2 days but didn’t see it because notifications from Facetune are automatically set to ‘deliver quietly’. I’ve now been charged $110 AUD for an app that I’ll probably never use again. Kind of a low move by you guys. Everyone just remember to cancel free trials!.Version: 3.21.1

DO NOT SELECT FREE TRIALI selected free trial it just charged me $80 right away and now it’s like pulling teeth trying to get my money back! App is definitely not worth $80.Version: 3.22.1

Facetune 1 is way betterI have had facetune ever since james Charles recommended it and i truly loved it. It was only like $5 and it came with everything i needed. Facetune 2 ruins it for me. You have to pay $6 a month or $70 for a one time payment! Now all of a sudden the original facetune isn't letting me update it because of changes that were made or something. I honestly wish facetune 2 was similar to the original facetune. Your not even getting that much out of facetune 2, there are several apps i can do the same thing for free. I would much rather have facetune 2 be like the original facetune, where you pay for the app and everything is included. For now i will be sticking to the original facetune. This one is super overpriced which in my opinion makes it worse. You guys should've have jumped into monthly and yearly payments and continued to have us pay for the app outright. It's going downhill :( . I was super happy at first seeing it was free and thinking i would only have to pay like $5 in the app but wow i was wrong..Version: 1.25

Absolutely rubbish app. Spend over $100 download thisAbsolutely rubbish. I have been charged over $100 once I download this app. I don’t even know I need to spend that much money to purchase this rubbish app..Version: 1.14

Unexplainable charge of £47?I installed this app before remembering to cancel my free subscription to avoid getting charged. I believe this was £5.99 or something. Then, when casually going through my transactions in my internet banking app, I discovered this app had charged me £47! I have sent two emails and I keep getting fobbed off with an automated response saying they have a “backlog of emails” and will get back to me as soon as the can. It’s now a week since I sent that email, and still haven’t heard anything back from an actual human. There’s also no phone number I can call. Avoid like the plague!.Version: 3.11.3

Can you please put everything for freePlease put everything for free this is very in useful you have to spend your money on this just to make your photos better?!? Why are all apps like this the ads look more better but only there to bring us in when we download it turns out the stuff we wanted to try on couldn’t use because you know why it’s VIP you have to buy vip for everything , every single app if this keeps on going no one is gonna want the app so we really need to change this app , in thought apps were there to make people happy calling and entertainment but this is just no , Im not the one who is just begging for everything to be free everybody is it’s better then spending money to make photos to look so cool this app is good and everything but people can get upset , and snoozed because everything just has to be ‘not’ free some stuff are free but not good enough only using for tiny parts, it’s like treating everybody different because if money I’d be very happy and everybody else to if you change it, if your reading this thanks. For reading the whole entire thing -_-.Version: 2.1.3

Paying in one goGreat app however I selected monthly prescription thinking I would only pay a small amount each month however it took 60$ out of my account not happy about this as it did not warn you anywhere!!!.Version: 1.16

Scammed out of my money!I had a free trial of this app, I never intended to purchase it as my use of the app for a short term project, when downloading the app it produced a notification asking if I wanted to be alerted when my free trial was to end which I accepted as like I said I never wanted the full term. This notification was never sent which I think was deliberate! Seems like an easy way to con people out of money they never intended on spending! I honestly feel like I’ve been scammed! They say they’ll send a notification so I felt safe that I wouldn’t be charged for a service I didn’t need long term, they never sent the notice and now they’ve taken my money!!.Version: 3.21.1

The free features just changed?Thought I was going crazy. I love this app and thought it had a really reasonable selection of free tools to use if you can’t justify the subscription. But all of a sudden the resize and paint tools have turned into VIP features?! Super annoying because I want those ones back since I’m used to using them but not all the other VIP ones. I get the point of in app purchases but it’s cheeky to get us used to using them for a few years then pull them off literally within the last few hours. Maybe offer a second tier ‘economy plus’ type of subscription to access those ones again. I’d be okay/able to justify paying $2-4 a month for renewed access to those..Version: 2.0.3

Made basic features subscription onlyExcellent app but basic features have since been made part of subscription only deeming the lite version void. Would benefit from reducing the mail price or adding more benefit to paying for a subscription as other apps offer similar for less..Version: 2.11.3

Sooo Disappointed 😔I’ve had this app for a few years, and I’m not gonna lie it was great! That was until vip came and I was so upset! You can barley do anything without “vip” coming up. And I’m also shocked that filters come with vip. I can easily go to photos and do my filter there. Also, I was going to get vip and get the “one time purchase” until I saw it was $109. That’s crazy! And a waste of money. There are many other photo apps better than this! Also, I’ve heard that you can’t keep your money and can’t use any features when you buy! You take peoples money which is unfair and greedy. I also see you have other games, which cost money again. Do you only care about money? I know you must’ve worked hard on this but I expected more. This is my opinion about the game, but I so disappointed (; Kind regards, Ally.Version: 2.20

They now charge u for paint and reshape!!So they updated the app to edit ur hair and clothing but removed the free feature of the reshaping and painting?! Those two are the only ones I use. Its ridiculous how they're trying to make money off of those features now. Its time to delete this app, useless.Version: 2.7

Updated vanish tool is really badI use the vanish tool for editing daily. Within the last couple of weeks they have updated the app and now the vanish tool does not work with just a touch. You have to actually swipe along the top of an area and it doesn’t blend anymore. So if you vanish some thing from your skin, for example, it’s discolors that section, and it used to just take away the object and blend. so now I can’t use vanish tool, which is unfortunate because you have to use patch instead and it takes a lot longer when there are a bunch of things that you want to edit. They have done this to the app once before a few years ago and thankfully fixed it but now we’re back in the same spot. This is unfortunate because it’s really bad. It’s not like it kind of works sometimes, it’s just an awful update, and they’ve ruined a perfectly good feature like vanish. The funny thing is that vanish is actually what they are all excited that they’ve updated and it’s atrocious 😂.Version: 3.18

This would be five stars but the app looks nothing like it does on the videoFacetune used to be a wonderful app, but every time I take a screenshot, it says “Start your free trial today and take all the screenshots you want!”. It looks nothing like it does on the front page. I don’t want to use my free trial as it will go in a few days. Also the fact you have to pay for the membership is unacceptable. This app would be five stars, but you have the membership for about £9.00..Version: 3.23.1

Only good features = $$$$$Have been using this app for years. A while ago they took away the extra smoothing feature from the list of free applications. Was really quite annoying but continued to use for the other good features. Now reshape and paint tool are no longer free meaning the only feature most people will use with the free app is just basic smoothing? And who wants a whole app just for that? Would not mind paying for the extra features if they were not RIDICULOUSLY over priced. $55 a year?!!! Such a rort and such an insensitive time to make this update during COVID 19. So disappointing after using for years, have lost a long time user..Version: 2.3.2

NopeDon’t feel like getting ripped off by an app meant for thots. All I want to do is make my face altered in stupid ways why does it cost so much?.Version: 1.15.1

BadI want to give half review but i can’t cause I don’t know.Version: 3.26

Constant updates with rubbish outcomesI’ve used this app for a couple years to to do small edits for my photography rather than using the long way of photoshop and since they updated the main tools like reshape and paint to premium , this app has been practically useless to me. If they simply put back their reshape and paint available for everyone, I’m sure customers would be more open to using this app again. It was the main reason why people came to download this app. Somewhat of a holy grail and simpler version of photoshop..Version: 2.8

Basically $100 appWhy is being able to use the full app forever $100..? Y’all remember when all apps were $0.99? Uninstalled immediately.Version: 1.19.2

Money suckers!I have been using this app for well over 2 years and it’s been the best editing app for my photos up until they decided to make u pay for the reshape and colour tool! Luckily enough I found a way to un-update the app and I’m back to the older and better version. So if I’m being honest I’ll give the app a 5 start review before that dumb update but after their new update it’ll be a solid 1 star because the app is useless without the reshape and colour tool..Version: 2.4.3

Beware of Scam!I paid for the AI photos are they are straight trash. They will look nothing like you and use old outdated filters like black and white photos with western backgrounds. The quality of the photos look like they were created with dial up internet. I imagine that once I received the photos that took at least 30 minute to complete- that the maker of this app is probably laughing about how many people he can rip off. I asked for a refund immediately after seeing these crazy looking photos and they refused to refund stating they will work on their “algorithm” to make better photos in the future. No refund given, no empathy, no customer service- just completely unconcerned with their customers to the extent that they don’t care rather they have any or not. Please don’t fall victim to this scam- it’s super annoying. Not super expensive but just annoying when people take advantage of consumers trust by scamming people out of their money and never providing the product they paid for. Shameful..Version: 3.31.1

Used to be goodI have been using your app for a few years now and the refining and paint tools used to be free but now they aren’t. Honestly there’s not much you can do with the app anymore and it’s such a shame since it used to be so good. My friends have said the same about it too. Please bring it back!.Version: 2.13

Can do pretty much nothing for free.It is pretty terrible. The app works and all but in order to do anything you have to buy a membership like OMG WHAT!?! I tried to edit one photo but every time I tried to save the photo it it pulled up the join membership page. This app said u could use it and it would be for free but you really can’t. I just wanted to play around with some photos but I can’t. I tried to take screenshots of the photos but because of lines they added around your face I can’t have a good looking photo. Honestly the app is dumb. I would understand having to some money for things you want to use but not have a membership I was going to use this app what twice every three months? But now I am deleting the app. It is useless to me. At least if u r going to have the membership thing show what u have to have a membership to use. Also what about the people that already bought everything? Now they can’t use it unless they also buy the membership. There are plenty of free app editors that I can use instead. I would try out the original Face-tune but it already costs money and I have no clue wether I need a membership there too. This app was a waste of my time. I had to put it at least a one star but honestly this is a zero star from me..Version: 2.10.4

🙄Such a money grab what a stupid app 🙄🙄🙄🙄.Version: 1.6.3

Can’t listen to music or podcast or audio books while editing anymoreNow when I try to listen to my music or podcasts while editing, my sound is turned off, and I get that snarky “it was worth a shot” message… so clever. Thanks but I was actually just trying to relax while working on your app… not keen to work in dead silence so working from different apps now. But thought I’d kindly leave this review because you should know what a massive issue and turn off this is going to be for people. Not sure what planet facetune lives on that I can somehow steal your pro features through listening to an audio book. Bye for now..Version: 2.30.3

Bad changesSome features like the reshape button which have been free for years are paid features now!.Version: 2.1

TerribleThis subscription charged me $60 for 1 year. It’s false advertising and manipulative in it’s wording so beware. Apple should be refunding this money, but they haven’t which is appalling.Version: 1.19.3

Where’d all the features go?I got hooked on this app back in 2018. Fantastic features on the free version and they were worth (imo) the ads that would appear. I mean, let’s be realistic an app can’t survive on being free. But now most of the features I used constantly have switched to the paid part of the app, and they weren’t even especially wonderful or outstanding compared to the paid features. Now it’s less features and more ads.Version: 2.30.3

Refund requireHello there, I sent an e-mail to the facetune, but they told me that I have to ask the apple customer center that all authority is in the apple store because I bought it from the apple store. Then I called the apple service center and asked them, and they said they should ask Facetune. They each say it's not their authority, so I'm confused about where to ask. I’d be appreciate if you could give me a quick solution. Regard,.Version: 3.39.1

Really?I like how when people complain about the hidden cost the developers reply is “it’s free to download.”.Version: 1.20.2

Greedy much?I have used this app on a daily basis since it launched. I purchased the original version and since I’m already paying £30 for an editor on my laptop I didn’t want to pay £8 a month for this as well, especially since IT’S NOT WORTH £8! I tested many of the paid features and they are poor quality. Today I went on the app to edit my photo (I only use a couple feautes, such as whiten, paint and reshape) and I realized them made reshape and paint only available for the paid version! Of course they would since probably no one wants to sign up for ‘patch’ which is not working the completely ridiculous backdrop feauture! Will be deleting this app and using the original version where they cannot charge you £60 a year (?!?!?!) for something this basic.Version: 2.7

Used to be one of my favorite appsBefore this new development, I would have given this app a 5 star rating. It was my favorite app to use to edit pictures of people. It was great and you could really develop a knack for it if you practiced as much as I did. But then today, I went on there to edit a picture and I noticed that two VERY basic editing tools are now payed function only. They had always been free to use and you could pay for other things like backdrop and glitter and auto-fixes. Facetune 2 took away reshaping AND paint. Paint is very useful for making things more colorful or even changing the color of things and color correcting things you are editing out,, as well as many other uses. These two functions were the main ones I used along with smoothing and now facetune has taken them away for a stupid fee. I would go to facetune 1, but even that requires a payment to use. I will not be using facetune anymore and I do not recommend other people do unless they want to pay for the most basic editing tools..Version: 2.4

Making us pay for EVERYTHINGI was really upset when you made the reshape features only available for vip (which is incredibly expensive btw and not reasonable at all) so i stopped using facetune because that was mainly what i needed it for and then the feature became available again and so i was thought "cool they realised that they made a big mistake" but then it was changed back and the paint feature was taken away too? how are you going to make 2 of the most basic features people use facetune for only available for vip and then make the one-time purchase literally over $100 like i might pay $10 for it that's it. it's so dumb sorry.Version: 2.26

Why?It doesn’t let you take screen shots of your photos! If you want to save them you have to buy a overpriced vip!!! NEVER BUY THIS APP!!!!!.Version: 2.11.2

Selfish DevelopersSelfish developers removing features every month so you’re forced to pay a subscription. This app is going to take a nose dive with nobody using it anymore, I mean what’s the point? There’s literally no good features..Version: 2.0.3

They’ve gotten rid of all the good features on the appThey’ve gotten rid of the “refine” feature which was on the main menu where you can select a facial feature eg eyes, nose, mouth, eyebrows etc and then use the scroll button to edit the shape of a feature. I loved the eyebrow option on the “refine” feature because it gave you perfect eyes and you could then go to the “face” feature to edit how big or small you wanted your eyebrows. They’re removing all the goods features and keeping the rubbish ones. Also editing your hair, before you could add volume to your hair. Now you edit your hair it’s giving you artificial colours and textured hair which looks fake. The update before 14th April was good. They’re ruining the app. Stop trying to fix something that isn’t broke. I’ve unsubscribed and getting my money back.Version: 3.52

Yearly Subscription?I have the basic Facetune but decided to also purchase this Facetune for the added features the original doesn’t have but I found myself going back to the original one because I found it easier to work with. So today I decided to go into this app and the first thing I see is where you’re asked to sign up to a subscription?!? Excuse me but why should pay for a subscription on an app I paid to use?!? Like another reviewer said and I agree.. I am not paying for another subscription to add yet another subscription and squeeze it into my budget, not fair!! For if you didn’t know not all the ppl using this app is an influencer who have enough money to throw away if they please. You made enhancements to the app well my opinion is this why not create a totally new app with all the added features and let it be well known that whoever installs will be charged and signing up to a yearly subscription..Version: 3.4

😾I used to use this app all the time, mainly for the reshape tool, but now i have to pay for it??? like all these years it was free why do i need to pay now? i’m so mad like bruh let me live!! now i have to find a new app :( and i really liked this app before.Version: 2.4.3

Did not approve charges! Update!My original review is below, today I got their generic answer about how this doesn’t sound right and to send them my invoice, which I don’t have because I canceled the subscription the same day I downloaded this app! I have also lodged a fraud complaint with Apple. DO NOT USE THIS APP UNLESS YOU ARE PREPARED TO PAY FOR A SUBSCRIPTION YOU EVEN IF YOU DON’T WANT IT! I tried the app, did t like it and uninstalled it and canceled the trial subscription on the same day. Imagine my surprise when I received a notification that my credit card was charged for a yearly subscription 7 days later!.Version: 3.22.1

Picsart does the same things for ✨free✨Lol it’s been nice but i’m gonna go download picsart now❤️.Version: 2.7

Not worth the financial investmentI do like the app, especially for things like removing acne from an otherwise good picture… or people. However my skin has cleared and I’m in therapy to remove myself from people I don’t want in photos. The point is that I no longer need the app so I canceled my subscription and deleted the app a couple months ago. I thought my child had put it back on my phone when I saw the charge for $7.99 on my card.. but when I looked it appears that they’ve still been taking my money. I needed a little money for gas and the second I loaded my card, Facetune2 charged me $15 immediately. Again, I no longer use or subscribe to the app. Why are you charging me let alone taking double the monthly amount? I did try to dispute it so I guess we’ll see how that goes. Would I have recommended the app before this? 100% yes. Now? Probably not. Shady..Version: 2.14.1

Scam!!Subscribed to upgrade my basic but it was not downloaded on my phone i still have the basic! Went to my subscription list to cancel it was not there then all of the sudden i have invoice of $87 and then money already deducted, apple said fraud!.Version: 3.6

THE AI IS ???? HUH?!?!The AI update to this app is the best i've seen so far on any app it certainly doesn't rival mid journey, but rather than random AI generated rubbish it intact delivers fantastic results, a bit of tweaking and it will be perfect. The only reason it's a 4 star rating is because the quality of the image generated could be vastly improved, even the slightest zoom in leaves the image fuzzy and overall not very usable for use, image sizes would be handily too be it for prints or desktop wallpapers. Overall a 5 star app, very good job! UPDATE: Why has the ai generator for images gone? Avatars are great but the image generation did not need to be removed. The problem these days is that even though you're the ones giving us these tools, there are no explanations as to why. It wouldn't hurt to just explain why changes are made..Version: 3.11.2

Way too pricyI’m really disappointed that facetune decided to go with a subscription model. I probably wouldn’t even mind it too much if it wasn’t this expensive! I’m so tempted to buy this app but honestly every time I just have to remind myself it’s not worth it. At the price of $70 I might as well get photoshop on my computer. And what bothers me the most was that at one point the app was available for one time payment of $30 and when I checked back later they had bumped it up to $70 ?? I was so SHOOK that they bumped the price up so much and it discouraged me from buying this app. A subscription model for an app like this in my opinion isn’t worth it. And the only perk old face tune users get is a one month free trial! No discount on the full version, nothing. 🙏🏼 If only I still had the opportunity to purchase this app for $30 (NOT YEARLY) I’d gladly throw my money at facetune but I don’t and I’m not spending $70 so I guess :S I’ll just continue to be upset over it and hopefully some day another app that’s just as good will come out that’s reasonable priced..Version: 1.10

ScammersDo NOT be fooled by the free trial period. They lull you into a false sense of confidence literally stating they will remind you when the trial is about to end so you can cancel it before you get charged. They do not remind you. I did not receive a single notification or email or any sort of correspondence and i forgot to cancel it. They charge you for the subscription the same day the free trial ends, and whats more they don’t even sign you up for the monthly subscription, they charge you for a whole year in one lump sum to gauge you of as much money as possible. Scammy company. Peeved off.Version: 3.5.1

DissapontedIt was good until they added a watermark if you don’t buy pro smh like blocking off features WASNT enough..Version: 3.38

Bring back paint for freeThe paint feature was free and now you have to pay for it..Version: 2.2.1

Photoshop Is totally free!Literally used to use the free version of this app to just change saturations of foregrounds and matte the skin when looking photos looked greasy. New addition of watermark on photos for free for functions other apps offer for free is so silly. I recommend everyone who doesn’t want to pay exorbitant prices for “free” features on this app check elsewhere like Adobe Photoshop Don’t waste your money with a company trying to leverage things that are freely available on the market already for a $100 yearly subscription. 😂 Adding this on since you can’t respond to the developers response. The word free defines no strings attached, no cost. Your “free” functions come at the cost of a watermark, exactly why I said “free” features. My point is you can have all the free and premium functions of this app on Photoshop with literally no cost so it is actually free. So I recommended other users move, since your company is trying to push to pay for a subscription by adding strings to “free” features which are open on the market..Version: 3.37.1

What do you get!?You have to pay for things and you’ve paid $7 for what you already have. $7 + $9 per month for extras.....no thanks.Version: 1.7.5

Stupid Orwellian appWhy do I have to pay to contort myself in funny ways. I used to have great fun just playing around and being able to screenshot dumb pictures in bad quality with the background app hack. WHY WOULD YOU PATCH IT. I can’t believe people are insecure enough to pay for this and actually use it genuinely. I thought Facetune was a joke???????? Unfortunately one that pays the price. I’m poor and I wanna have fun so screw you. And in this economy! Do you not feel bad? You’re a successful app, why do you feel the need to be so greedy? I am now going to cut out pictures from magazines and fulfil my favourite enrichment activity of distorting faces in gruesome ways. Thanks facetard app..Version: 3.28.1

It’s a messFirst let me say the actual editing tools work well and the product has a lot of really incredible capabilities. The problem is that it makes every administrative action a complete frustration. The newest update just straight up will not save my edited photos to my camera roll. When it did work it strangely saved the edited photos in whatever chronological place the original photo was saved, rather than as the most recent photo in the camera roll—so you’d have to scroll back to wherever the original was saved to check that the edited version was saved there. Also, deleting current projects is more complicated than it should be, and on the news this are also just straight up does not work. I deleted a project, but it wouldn’t remove it, I exited and came back, it’s still there, I tried again to deists but now it doesn’t have the option to delete it anymore. Saving and deleting your photos should be basic and easy—especially when you are paying so much! I am coming to the end of my annual subscription and won’t be renewing, it’s just a total mess!.Version: 3.33.1

Completely useless now. This is bait.This app was great. I get that the developers wanted to make something out of developing an app that fixes imperfections and gives people their dream body or face. But it got to a point where you can’t even use the most basic features anymore. What’s the point if it’s advertised as free on the App Store but when you access it, you have to pay an unreasonable amount of money? I’d rather watch ads to access features than having to pay for an app. The whole appeal of this app was because you got to make modifications without having to access photoshop, but now it’s just not worth it. Good job lightricks. You’re going to lose customers if you keep this up..Version: 2.8.1

It’s okI used to really like this app for some basic photo editing but they’ve added two features (paint and retouch) that were previously free to the subscription package. There are still features that I like but taking away these two features that were already free (esp since I really liked and used the paint feature to add more vibrancy to photos) was a bit of a turn off so I’m gonna look for a new editing app since I feel that the few free features that are left can be found others that have more to offer. Like I get it they need to make money but to be honest I only use the app for very basic photo editing so to me it’s not worth buying a subscription to. I honestly don’t really recommend this app unless you’re planning to buy the subscription. If you are they do have some cool features but if you’re not the only things you can do on here is put filters on your pics and smooth/conceal your skin. and like crop photos and mess around with photo exposure but you can already do that on your phone so yeah not rlly worth the storage space..Version: 2.10.4

They took away some very useful free features. Don’t update!They took away some very useful free features (e.g. shaping). Don’t update!.Version: 2.2.1

Destroyed photo + need email all of a sudden for support?I went back to the app after editing a photo. I was maybe exited out of the app for 20 minutes and when I entered again and went to edit the same photo I thought it obviously saved. My changes to the photo had been permanently altered, and I had not completely exited out of the app or refreshed it. Instead of the regular photo it was supposed to save, it saved a weird screenshot including some of the editing tools inside the photo. I had the blue curve marks permanently around my face from when I was previously editing my same photo. I also had the rest of the options for tools and editing options taking up most of the top and bottom of the photo. My face was the only part of the photo that was visible and the original photo included my whole entire body. I tried contacting support but it told me that I needed to two add an email to my account. From the beginning I have logged in with my gmail account email and password to use the app, because of this requested email issue I have searched the settings and found there is no option to add an email; therefore I cannot contact support about this issue. I am currently paying for the monthly membership and to experience these issues is inconvenient. Hopefully someone will reach out to me about this issue. Thank you..Version: 2.11.3

So...Overall, it's fine. There's nothing wrong with the effects if they're used correctly. My biggest problem comes from the subscription fees. I use mobile photoshop constantly with peoples faces and it feels almost insulting to see that the only things available for non-payers to use are the things that are already available in photoshop, while the only things that bring anything remotely new to the table requires paying for a fee that is either: completely insane for a mobile app or one that seems small, but when you eventually forget it exists it piles up and slowly drains your bank account. At least the first Facetune one was a one-and-done $3.99 deal. I'll admit, some tools are very well done and are much easier to use for people with less experience in the whole "face editing field". But those things fall short when you realize you have to sell your soul for these minor conveniences. I'm willing to put in a little extra effort in order to get just as desirable results..Version: 1.15.1

Bad bad badI’m sorry to tell u that ur waisting ur time on this app it makes u pay soo much money and I think most of the five star reviews r fake not hatin just statin.Version: 1.19

UndecidedI would absolutely love this app if you didn't have to pay so much... but unfortunately the best features cost so I am better off using PicsArt free of charge.Version: 1.6.2

Previously free features now you have to pay for?Literally the only reason I had the app was to use the features that you now have to pay for. will be uninstalling and finding a different app..Version: 2.7

???I cancelled and deleted the app within the 3day free trial period and this app still wanted to charge me the full $60 for the whole year lucky I got an email about it declining because I otherwise may not have noticed $60 being deducted until I checked my account. Not very impressed!.Version: 1.18

Rip offI want a refund. I was told I could have a 3 day free trial and was never asked if I wanted to purchase the premium and it’s said you pay monthly not all in one go..Version: 1.15.1

Hard to cancel a membership or trial, be carefulI never use the app but one day I found a purpose for it so I signed up for the free trial because you can’t do anything in the app without it. I then tried to find out how to cancel. Twas impossible without writing them an email, and the link they sent me said no membership was found under my email…. I foolishly thought my email would then be enough and now I’m stuck with a $72 bill for something I don’t use 😤.Version: 3.0.2

DONT DOWNLOADI downloaded this to try the 3 day trial. I didn’t get a notification that the 3 days were up and I got charged $110 for this app for a whole year. There should be a notification or a reminder when it comes to a significant charge as such. Not very happy.Version: 3.55.1

Loss of control with a.i. updates... ughThere was a point I was once able restore old photographs - and enhance new - using this app with ease. I loved the ability to adjust the range of a filter or editing tools... even if it took a little extra work. Unfortunately, with every update to various features, the app as whole has somehow progressively gotten worse? In example, instead of simply adding the ability to use a.i. when using a tool (like hair color or clothing) along with the manual controls, any ability to select the range or literally anything aside from intensity was completely removed and replace by a.i. I'm hoping this is a temporary thing and developers are working on a way to have both "automatic (a.i.)" and "manual (user controlled)" functions on tools... but it seems unlikely given this app's history. Basically, I'm just disappointed and bummed because the creativity and fun I one experienced using this app is gone..Version: 3.41.1

SCAMMERS!!The 7 day trial offer is a SCAM!! Money will be taken even before the 7 days. In my case, i changed the default yearly subscription of £59 to monthly £9.99 before signing up for the free 7 day trial. These bunch of scammers charged me £9.99 and today 3 days later, i received an invoice from Apple. If this has happened to you, ignore these scammers and contact Apple Support and they will guide you through to how to get a refund or when you receive your invoice from Apple, click on REPORT A PROBLEM, and follow the next steps to get a refund. Now, i’m going to use another Apple ID and another Apple device and attempt to sign up for a fee trial whilst i do a screen recording as proof of fraud. This will be sent to Apple first, then anyone who has suffered this scam can come together so legal action can be taken. A 7 days free trials should be FREE. as stated. THIS SCAM MUST STOP!!.Version: 3.36

BugI pay $50 a year for facetune video feature to only let me edit the first 3 seconds of any video and that’s if I can even be on the app for more than a minute without it glitching and shutting the app down completely. The app cuts out and shuts down every 30 seconds even when editing photos. It never used to do this and it’s a really frustrating bug which I’m paying money for. It’s been an ongoing problem for a few months now unfortunately. I kept thinking it would be fixed in an update any time now but is still in issue….Version: 3.35.1

Used to be worth it, not nowI used to use this app all the time, but now you can’t use any of the features that used to be free, with it constantly reminding you with every click that you have to buy their insanely expensive subscription. I did have a subscription for a long time in previous years, but seems they have removed the option to make this affordable now. I just clicked on the ‘4.99 a month’ option thinking I could justify that monthly, only to be charged £60 in one go instead. Straight to apple for a refund, false advertising..Version: 3.31.1

DisappointingPaid for the first version of this app. They discontinued it and can no longer be downloaded. They force you into the new app and you have to pay on a subscription basis for something you already paid for. I would still use the old app over the new one too. Really frustrating to pay for something that you’ve already paid for..Version: 3.23.1

GarbageI had the original version of this app and loved it, used it for years. Recently the app INSISTED i download/upgrade to facetune 2nd version. Now you cant use half the features you used to be able to use on the free version, and every time you press a button a screen pops up and prompts you to download a plan and pay 6 dollars a WEEK, to use the same app iv used for free for YEARS. Deleted the app because even the new features it forces u go pay for arent as good as the free features on the old app, which you cant get back once you upgrade..Version: 3.9

I’m a broke GalI just want to make myself look beautiful but I can’t do anything without paying I get that you got to get that bank 💰but can’t I just erase something for free that’s it like can u make us pay for they cool stuff instead of the basics. Pls explain if I sound stupid.Version: 2.7

Best Functionality for Face Editing, Poor Saving OptionsThis app has the best face editing options in my opinion. I think that alone makes it worth the £32 yearly fee. However one thing that undeniably irks me is the glaring issues surrounding the export/save options available. My current go to editing app has like many other photo editing apps, a save over the top and save in place feature. by this I mean you take a photo in the photos app, edit it in this app and then after finishing your edits you only have the option to save it as a new photo not to replace the photo that you were editing. This has a myriad of issues mainly because you are unable to edit older photos. If you do they will appear discombobulated at the top of your photo feed as new photos. I always assumed this was a basic editing feature baked into all photo editing apps but I am clearly mistaken in Facetune's case. Due to this I cannot give it five stars and I cannot subscribe to it, for me this is a deal breaking feature, that's so needed. **Developers take note add this feature in and I will instantly add a five star rating and subscribe for the yr.**.Version: 2.31.2

To money hungryI completely understand running an app costs money and you need to earn a profit to keep it running, but when you start to take advantage of your users hard earned dollar by charging for features that were previously free, not allowing screenshots, and now to top it off, you’ve limited the amount of free pictures you can save a week!! I have used this app since the beginning. I’ve witnessed the first version, all the new features rolling out, the rebrand, etc. but to see how quickly it’s went down the drain in the last year or 2 is incredibly disappointing. It’s one thing to offer extra features to paying customers, but when you take the ability to use the app to free clientele, you will crash and burn HARD. I will now unfortunately have to look for a new app to use on my photos. I honestly wouldn’t mind paying for this app if the monthly fee was reasonable, and the owners weren’t so greedy. It’s completely turned me off from this app. I don’t recommend ANYONE to install. I’m very surprised they have 4.6 at the moment.Version: 3.38


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