DJI Pilot Negative Reviews

DJI Pilot App Complaints & User Negative Comments 2024

DJI Pilot app received 67 complaints, negative comments and reviews by users. Have you ever had a bad experience using DJI Pilot? Can you share your negative thoughts about dji pilot?

DJI Pilot for Negative User Reviews

✓ MSX mode Not workingSort it out please!.4.^*+.fixVersion: 1.1.1

✓ Won’t allow firmware update on my Mavic 2 Enterprise.Downloads the update then when tries to upload to the aircraft, after a while it says “Upload Failed” even after numerous tries..JohnnierrVersion: 1.1.2

✓ Phantom 4 RTK SDK Not connecting!Can’t even connect the P4 RTK SDK to the app to fly. DJI is so strong in many areas but to release a 8k dollar drone and have a trash app is a sure way to fail.Deny The FleshVersion: 1.1.3

✓ Mavic 2 Enterprise support...NOTThis app is pathetic, especially for the worlds largest drone maker. Spend some of your profits on software development!!!.Rap_DogVersion: 1.1

✓ UnusableCannot proceed past verification on login. The screen jumps moving from signing in name/password to verification, and nothing types in the verification field..ManndallayVersion: 1.1.5

✓ GET WITH IT DJIYou should be embarrassed that your software was not updated prior to the release of the iphone Xs models and the new ipad pro. Same issue here new ipad pro 11 not supported, sad. DJI support and product issues are daily at this point. Shocked Apple sells these products in their store..MallonbVersion: 1.0

✓ Useless. Might as well delete it from the App StoreUseless app. Does not work on iPhone X. What a waste of everyone’s time. Looks as though DJI doesn’t care either. Horrible reviews and they havnt released an update in over a month. 👍🏾👍🏾👍🏾👍🏾 good job guys.Igod69mVersion: 1.1

✓ Doesn’t openInstalled the app on iPad Pro and it immediately crashes as soon as it opens..Tbyrne1976Version: 1.1.1

✓ JunkJunk !.Az anyadVersion: 1.1.4

✓ Areas of app are unusable on iPhoneThe flight records section is unusable on iPhone 11 Pro Max and iPhone X. The flight record sync modal is off the screen and you’re stuck until hard closing the app. The app also crashes when syncing flight records using an iPad Pro 10.5”. I tried three devices and still couldn’t accomplish the task at hand..#1SohoHalalGuyVersion: 1.1.4

✓ Not support iPhone 6S?Even that say in description that support iPhone 6s after open app i get message that not works on my device. Too bad!.ISimon80Version: 1.1.3

✓ Horrendous for iOSI use the app to track my flight time on various air frames. Unlike the Go4 app (used with Mavic 2), the display for this one is unusable and I am unable to view my flight info much less download any of the data that was uploaded from the Smart Controller. I gave 1 star because they didn’t allow for anything lower..TroopreVersion: 1.1.5

✓ Your device is not supportedI am using an iPhone 8 with a Mavic 2 Zoom, whenever i start the drone and the app detects it, it displays a message saying that my device is not supported! How is that possible when the drone used as a background for the app is a Mavic 2 and the description of the app says it supports all new models :/. Please fix that asap..Ahmad AlugailiVersion: 1.1

✓ Doesn’t workThe description says works with ios10 or later and on iPhone XS, yet I get the message “dji pilot not available for current device”....MeggrahamVersion: 1.0

✓ CrashApp constantly crashes mid-flight. Very frustrating..D.garcia22Version: 1.1.1

✓ FrustratingDJI seems to have abandoned this app. I have a small fleet of Mavic 2 Enterprise Duals, and use a multitude of iOS devices with them. Every single one of them will not sync flight records because this app is horrible. I’ve started a ticket with DJI, and nothing has been done. FIX THE SYNCING ISSUE!!.J.hall-0712Version: 1.1.5

✓ Not all platforms supportedWhy would DJI release a new platform, I.e. the m200 V2 but not have an app that is supported across all devices.MjbwxVersion: 1.1

✓ GPS timestamping location to clipboard touch Not working on iOSGPS timestamping not work on DJI pilot on iOS, does not copy to clipboard when touch screen on iPad of gps location.JameyehVersion: 1.1.3

✓ Still an issue after two years?I read another review that talked about the flight syncing window is off the screen. That was two years ago and I’m having the same problem in 2023. Bad service if this is how the app is managed..NMSeanNMVersion: 1.1.5

✓ GarbageThe app crashes at least two times per flight. It’s also completely void of any autonomous flight modes. Get the Mavic pro 2 and skip the enterprise edition. It’s complete trash almost to the point that it is not useable. We use for police and SAR applications and it’s so bad we are looking into other drones. Please don’t use this if you run any kind of critical missions..MykemirraVersion: 1.1.1

✓ Flight sync doesn’t workThere is no way to sync your flight records on iPhone 11 with this app. The synch button is cut off on the screen and it doesn’t allow you to scroll down to get to the place to click it..Kelly GagskiVersion: 1.1.5

✓ Apps it freezesCan t used.JeojeyVersion: 1.1.4

✓ Fix It!Crashes upon opening! Fix It!.BubbanixonthethirdVersion: 1.1

✓ So Many IssuesIF YOU PLAN ON BUYING A MAVIC 2 ENTERPRISE WAIT UNTIL THEY FIX THIS APP: This app is completely unusable for my Mavic 2 Enterprise due to it constantly crashing at launch on my iPhone XR. 8 months ago it worked fine no problems. DJI get your things in order because a ton of people who relied on this app for Enterprise missions are now completely unable to fly their drone. Unbelievable..Dr.DundeeVersion: 1.1.3

✓ BADCAN NOT GET LIVE CAM NOT HAPPY.Cool kid/teenVersion: 1.1.3

✓ Total failureApp does not work with either of our Matrice 210s. No camera input and warming about 8pin connector. Crystal sky monitor sort of works but Wi-Fi is close to total uselessness. And you can’t use dronedeploy with it. A whole lot of money for a very limited drone! American companies need to get their butts in gear..PBGeoDocVersion: 1.1.5

✓ Useless in its current stateUsing 2 devices on the compatibility list. 6th gen ipad and iphone se. app crashes on launch with both, either exits right away and goes back to home screen, or displays that the device connected is not compatible with the app. go app tells me to use pilot to use 2 gimbals which we need on the matrice 210. please fix..SconzenVersion: 1.1

✓ No Matrice supportAs per the title we have been waiting for some time to get this app on iPad, booted up the Matrice 210 and then found out it does not support it, yet clearly stating it supports the latest DJI drones, would be 5 stars if it wasn’t for that.Zoomania500Version: 1.0

✓ FIX UPI have just moved from a mavic 2 pro to a enterprize zoom and the difference is unbelievable. The app keeps crashing every 5 minutes when I'm flying and I have the latest iPhone ( XR ). no SMART FEATURES HYPERLAPS , WAYPOINTS and many more. the dji 4 go app did and the enterprize has none. It looks not as smooth as the DJI 4 go app TOO. another problem is the autofocus every time I'm in video mode everything looks out of focus. I have tried to reset the camera settings nope tried to put AFC mode on did not work and I updated to the latest version. In picture mode, it looks focused. Something else is when I download the video it looks normal but not when I'm flying live looks terrible and out of focus. Make this app like the DJI 4 go app please 🙏 🙏🙏.Mavic shotsVersion: 1.1.1

✓ BuggyApp crashes several times during use. Support said they were releasing an update weeks ago, and never happened..PhpjonVersion: 1.1

✓ No option to connect device!?Is it just me, or is there NO option to actually connect to your drone in this app? It has zero functionality.CMoneyFreshVersion: 1.1.5

✓ This app doesn’t even fully support the iPad!How can a company as big as DJI not implement a iPad specific app to utilize the full screen in full resolution! This app is a joke!.SMyNicknameVersion: 1.1

✓ Still Unusable after 2 YearsUI won't scroll to areas you need interact with making many features inaccessible. DJI obviously has no interest in this app anymore..AiwetirVersion: 1.1.5

✓ Poor appHorrible app. Constantly disconnects. Doesn’t have near the functions of go4 app. Buying an Enterprise drone for public safety use was a complete waste..Drewstokes80Version: 1.1.1

✓ Buggy and unsafe to useTesting a demo Mavic Dual this pilot app consistently crashes, often while flying the drone. It reconnects again while drone hangs in air but it’s utterly not fit for purpose..Glenn M (UK)Version: 1.1.1

✓ M2EYes, the app is not stable, crash mostly every time I use it. If you switch to airport on your phone, it will help! We still waiting for the waypoints that never came either. What are the hey waiting for. It seems that dji gave up on drones because they released nothing for almost a year and no firmware updates also for dji go 4 or pilot. This is not good, period..R1200gs-FmaVersion: 1.1

✓ Do not support Dji fpvIt is not compatible with Dji fpv , product have price of a couple Mavic mini it should be supported . The only app I can use with it is “Dji fly” which is only what camera display no battery no information about the drone while flying , I have to wear the goggles all the time!!!.Gost PrinceVersion: 1.1.5

✓ AwfulFantastic drone...Absolutely terrible app. Buggy as can be during flight but whatever I’ll use Kittyhawk. But now I have been unable to unlock NFZ geo zones because this garbage app doesn’t seem to communicate with DJI servers and my unlocking confirmation license will not populate on the app. Unfortunately there is no workaround for this..Knowing that this was the only app compatible with the Enterprise model I would of purchased a different drone..MtdroneVersion: 1.1.4

✓ What’s up DJI?I fly a Mavic 2 Enterprise. Love the drone, don’t like app so much. During a flight, the app just shuts down and the iPad screen goes back to the “home screen”. This happens regularly. Also, the app won’t let me update my flight records..Call Sign "animal"Version: 1.1

✓ App not letting you syncApp will not let you sync your records. Half of the screen is cut off..Cav3333Version: 1.1.4

✓ WhyThis app crashes EVERY time I use it, why? I’m flying an expensive drone and got junk for an app, why?.Topdog185Version: 1.1.1

✓ App crashes..I have been waiting for a DJI to fix the Mavic 2 Enterprise! When can we expect a “Fix”?.LSBADVersion: 1.1.1

✓ Unable to Log into my accountApp installs ok on IPad, but after installation on IPhone 12, will not let me log into my account. App is stuck on the 4-character verify screen, will not accept any characters into the text box. Works ok on the iPad, just not on the iPhone.Dark DizVersion: 1.1.5

✓ Keeps crashingReally disappointed. Was looking forward to using my Enterprise dual, sadly it was to find a lost dog. It kept on crashing and often at import times. You would think spending that amount of money on a dual the app would have been better than the go app. Utterly disappointing and shocked at DJI for producing something so bad..JC0177Version: 1.1.1

✓ Wrong information ..Doesn’t work with “the latest DJI drones”. Should read “only works with the latest DJI Enterprise drones”. If you’re reading this and have a Pro or Air, download the other app “DJI Go 4”.AllanBanksVersion: 1.1.1

✓ Wont SyncI’m getting pretty tired of DJI. This app in particular is junk. It is jot near as user friendly as the Fly app and I can even sync my flight data because of some display glitch in the app on my iPhone XR. I’m uninstalled, reinstalled, changed the view setting on my phone, everything. Not getting a lot of help either..Officer PilotVersion: 1.1.4

✓ Really bad login!I cannot login simply because the devs did not consider the size of the onscreen keyboard which covers the login screen. Nor did the devs do the right thing and simply use the password utilities of the iOS which would allow login using the users face. As such, the app is completely unusable! You really have to wonder about what some devs are thinking when they put so much time and effort in yet ignore something like logging in!.ResponsibleReviewerVersion: 1.1.5

✓ Crashes - Doesn’t support iOS 13Do not update your iOS until DJI comes out with a new release that supports iOS 13.1.3 (17A878).PC Vancouver,BCVersion: 1.1.1

✓ GarbageThis would be my 5th drone from DJI, Mavic 2 Enterprise Dual........ It will be returned first thing, do not waste your time with this application it is absolutely terrible..MnnvcczVersion: 1.1.4

✓ Needs improvementI am using the Mavic 2 Enterprise Dual and the one biggest thing is that I can’t live stream to things like facebook app.JennyM42Version: 1.1

✓ Utter rubbishIf you’re flying a 3k dual enterprise this app is garbage . No way point programming on a drone that is designed to do just that ... clunky at best when connecting to the drone seriously this is garbage !!!! Sort it for iOS DJI !!!.Sebastian747Version: 1.1

✓ App/Device(s) not supportedCurrently have a ticket in with customer service on this specific issue. I have a Matrice 210 with an XT and a Z30. That said, obviously my CrystalSky runs both DJI GO4 and Pilot with no problems. The downside is, I cannot use my DroneDeploy subscription, nor any other 3rd party software. So I download DJI GO4 on my iPhone (it works for either camera, but only 1 at a time, of course). I download DJI GO4 to my iPad and same result, all good so far. I try DJI Pilot on the iPad and it either will not connect or immediately crashes (even with a lightning adapter connected). I try it on my iPhone, same result, I even swapped the lighting adapters. DJI makes a great drone, but I think they need to outsource their app development or outsource it to a different company than the current one.....BURN_MinerVersion: 1.1

✓ Crashes constantly, MSX mode no longer worksCrashes repeatedly on iPhone XS Max. After latest firmware update, MSX mode reverts to low-res non-thermal video.TDederickVersion: 1.1.1

✓ Crashes oftenApp continually crashes during use with the iPhone X, this is not a good look especially considering I’m using this with the Mavic 2 enterprise..OriginaldoboVersion: 1.0

✓ App crashesThis Mavic enterprise drone cost soo much and to have a mediocre app that doesn’t allow you to use the features of this drone is unacceptable! Where are all the features that the apps have? Dji go 4 etc.. this app crashes when it wants to. I’m surprised that I have lost this drone yet..KmatikzVersion: 1.1.5

✓ Garbage. Will not work even with most up to date settings.Trash..Marcus367Version: 1.1.3

✓ Can't even connect my controller!Got a phantom 4 rtk SDK controller and can't even get it connected to the drone. Says linking is successful but it isn't. Can't even start using drone deploy until this dam thing connects. Great app DJI..Maximus-1995Version: 1.1.5

✓ Is zero stars possible?I have a Matrice 200 V2 and as others have said this app simply does not work and unfortunately neither the DJI Go or Go4 will even load with the Matrice radio controller. They are of course happy to sell me their native device to interact with the drone! Clearly a money grab!.Rockjock159Version: 1.1.3

✓ Flight Records MissingI am assuming it is an issue with the app, but I am not able to review my Flight Records with this latest update. It is zoomed in on the top of the Flight Record screen and doesn’t allow me to scroll down. Anyone else with this problem after upgrading?.And4011Version: 1.1.4

✓ Lacking. Very lacking.The app is useless as it is, you can’t get to the sync flight logs options on some IOS devices. Have purchased multiple enterprise duals (mix of smart controllers and IOS based phones) there is no option to turn off landing protection in the app so if the controller loses connection you’re stuck with a hovering drone until you can reconnect the controller. POOR all around on the service from DJI Enterprise considering you can’t get hold of someone easily to discuss the issues. When you do eventually get someone helpful you get bombarded with “how did we do?” emails in the interim..LockabeeVersion: 1.1.5

✓ No IFM!!Doesn’t include the “Intelligent Flight Modes” for the M2E!! The M2E has the hardware to use the IFM’s but the app doesn’t include the option (DJI Go 4 does, but M2E can’t use this ap). Sort it out DJI!! 😡.Oakes2Version: 1.1.4

✓ LimitedUnable to do basic functions that the basic matrix was able to preform..JWBHVersion: 1.1.5

✓ Crashes constantly, no way to store thermal data for M2PThe app is really poor quality. For each flight, the app crashes at least 4-5 times. There also no way to store any thermal data for the M2P. It just gives you a useless false color picture with no reference. The quality of DJI software makes me not want to buy DJI drones..TruedichotomyVersion: 1.1.1

✓ Issue with syncing flight recordsIs DJI ever going to address the issue with the flight records screen. It’s completely unusable. I can not view or sync flight records..ChrisLongoriaVersion: 1.1.5

✓ Needs iPad CompatibilityPlease make compatible with all iPad models. Ridiculous.AirnelsonVersion: 1.1

✓ Dji pilot appKeeps crashing . Can not get clear focus . Some parts of the app will not work with my enterprise. What a joke this app is . All this money on a enterprise duel and the app lets me down.DonnaterryVersion: 1.1.1

✓ Doesn’t workMessage : DJI pilot not available for current device.....Orinoco123Version: 1.0

DJI Pilot works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact DJI Pilot.