Hear.com HORIZON App Negative ReviewsSivantos Pte. Ltd.

Hear.com HORIZON Negative Reviews

4.4
4.4358 star

Total 7 Negative Reviews

Hear.com HORIZON App Complaints & User Negative Comments 2024

Hear.com HORIZON app received 7 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hear.com HORIZON? Can you share your negative thoughts about hear.com horizon?

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Hear.com HORIZON for Negative User Reviews

IOS 17.0.3App does not work with IOS 17. Does not connect to hearing aids. Keep your app up yo date guys. Bad!!.Version: 2.6.50

App is sluggishApp sometimes is very slow to respond. App sometimes doesn’t respond at all. But the app looks like it was created by fourth graders..Version: 2.6.50

Unclear or incomplete information.The questions I have are never clearly and completely answered. The information discusses my concerns right up to the specific information I want and stops before answering my concern..Version: 2.6.30

Losing connectionHas anyone else have problems with losing their bluetooth connection to their iphone. very frustrating. happens daily.Version: 2.6.25

Bluetooth no longer connects!!After the ios 17.3 update and the app update the app is stuck in trying to connect bluetooth mode. And the bluetooth connection button in the app is disabled. Very disappointed that such expensive devices cannot establish a simple bluetooth connection!!!.Version: 2.6.60

Hear.comWhen I was being tested and financed, this company couldn’t be more helpful. They told me I was all set up with my insurance and they would pay $2500 and I could finance the remainder and if paid off in a year, there would be no interest due. (The financing was through Syncrony , a company I’ve had bad luck with before. Because of their high interest, I made double and triple payments. When it was paid off early, they lowered my credit limit!) I got no paperwork until I requested it. I submitted it to insurance. They said Hear.com was not one of their preferred providers and the bill wasn’t coded properly. I contacted the company and they said they’d take care of it, but I haven’t heard anything since. The hearing aids worked perfectly when I got them, but some features are no longer available . I called them and they said my phone software wasn’t updated (it is supposed to be automatic). I got that taken care of, but the aids still don’t do all they are supposed to..Version: 2.6.50

The remote works the settings don’tThe controls for the hearing aids works although they removed the tone control which makes it less useful. The settings part of the app doesn’t work. It doesn’t recognize the Bluetooth connection despite the fact that the remote works through the app’s Bluetooth connection..Version: 2.6.1


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