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PC Gamer (US) App Complaints & User Negative Comments 2024
PC Gamer (US) app received 47 complaints, negative comments and reviews by users. Have you ever had a bad experience using PC Gamer (US)? Can you share your negative thoughts about pc gamer (us)?
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PC Gamer (US) for Negative User Reviews
✓ Good app, but magazines delayed for weeks after print...The magazine reader app itself is very good. The controls are intuititve and the magazine resolution is excellent even when zoomed on fine print. Unfortunately, the December and holiday issues were not posted to the app for many weeks after the print versions were published. Given the nature of the magazine, the products and advertisments become obsolete very quickly. Hopefully, Future Plc will give the digital releases the same priority as print and this will eventually become a five-star product..Version: 1.2
✓ Good but...First, I love the app. I used to get the snail mail version of PC Gamer, but cancelled it as I started playing more console games. Now that I'm migrating back to more PC gaming and with this available on the iPad, I thought I would give it a shot. The are, however, are a few problems. The first is the "new" moniker does not go away, forcing people to constantly check to see if new issues are available. That leads to a second problem, new issues being updated. On the OXM magazine, the issues are two months behind the mailed version (I cancelled my print version in favor of the digital one, but there is an accounting lag). I suspect, due to both being Futures publications, that this is the same. I solved the zooming problem by viewing in portrait mode, but everything else I view in landscape mode. It's annoying, but only slightly. For those who want something a bit better, try EGM digital. Both the app and issues are free. They aren't as fully featured, but weekly issues fill the gap. They are hefty downloads because of video and interactive elements..Version: 1.0
✓ ProblematicWorks ok if your issues download. Many times, the app wants to charge you for the newest issue even though you have a digital subscription. Waiting a few days eventually solves that problem. The holiday issue costs extra, so you really only get 12 issues, not the 13 advertised..Version: 3.8.1
✓ Slow on iPad retinaRendering pages takes too long and is repetitive. Each time you scroll, even just a little, the whole page gets blurry and takes too long to come back into focus. Each page turn is the same. You have to wait for a long time as the page slowly sharpens, piece by piece. Also, this magazine app lacks the ability of the same magazine on the Kindle and Nook apps. Namely, to read it in "flow mode" where the text is made bigger and flows with the graphics. That is a great option available on the other platforms but not here..Version: 1.9
✓ Design is kinda clunky.It looks a bit out dated, and doesn’t really fit well with the screen. Looks like it’s still designed for the 4in. smartphones. And the interface of the pre iOS 10 update. Love PC Gamer though so happy that they have an app for it, but would really love it if they updated the design and interface!.Version: 4.9.4
✓ Disappointingly slow on iPad3I'm a longtime reader of PCG and the content is good. But the app is unbearably slow rendering pages as others have mentioned. Read a page, swipe and WAIT WAIT WAIT while the next page loads. Feels like watching old web pages on dial up slowly drawing despite the fact that the whole issue is stored locally on the iPad. Please please optimize this app for better performance on iPad with retina display..Version: 1.9
✓ WarningI have been using the app for three months and it works well What dose not work is their tracking of Apple App Store purchases and how they handle their subscriptions. As it stand I can kiss the rest of my subscription goodbye. So honestly use zinios the app is as good if not better and you will actually get what you pay for....Version: 4.9.4
✓ Still brokenI love the idea of being able to read PC gamer on my iPad. But the fact is it doesn't work. After subscribing I finally get access to an issue 2 months old several weeks later. I'm tempted to just try the UK version, but I'm afraid I'll be SOL there too, seeing as its the same publisher..Version: 1.2
✓ Such a shameI've been reading the hard copy for years and stopped a few months back because I only read magazines on the iPad now. Since making that switch I've picked up several subscriptions and enjoyed them all. Saw this one today and got excited given the high res pics. What a disappointment. 20$ (same as most iPad mags) to get a scanned copy of the magazine, no interactive content or benefit from being on the iPad unlike every other one I've bought, and worst of all, EACH page has to render before it goes from a fuzzy state to something you can read. I mean heck, if you are just going to scan the magazine at least make it so it works quickly! I have a 3rd gen iPad! Wtf?! Highly suggest you stay away until they radically change this app..Version: 1.9
✓ Quality Magazine But Slow ReleaseI've been a subscriber of PC Gamer for years. When the iPad was initially released I was hopeful some of my favorite magazines would make the move to a digital release. I was very happy when PCG did. While nothing cutting edge here as far as a digital magazine goes (see Empire Magazine) the image on a retina display is crisp and easy to read. My only real issue with this magazine (and Maximum PC, another Future mag) is how slow it is to be released. My print subscription was always a week or two behind the release date and the digital is even slower. I don't understand why the digital version can't be released the same day as the initial release. Other then that it's a great and informative magazine..Version: 2.1
✓ AwfulI have no idea how this app could be this bad? Just port the regular magazines, right? It does that OK, but everything else is bad. It will delete issues without your permission. Even worse, one time I got a free back issue, cool right? Nope. When I updated the app to increase performance (which is still kinda laggy) it deleted it, and said I need to buy it again for 9 bucks. No thank you. The only reason I gave it two not one is because I like the actual magazine. don't switch from the real one..Version: 2.0.2
✓ Waiting ...I have an iPad 3 and find that it takes 5-10 seconds for each page to render/ load, even when I go back to a previously loaded page. For some reason this isn't an issue on the iOS Kindle app. Tested with the free issue. I am going to wait until this issue is fixed before I subscribe..Version: 1.9
✓ Nice attemptI got this thinking it would be good to be able to read on the iPad. The text is sharp and easy to read and the images look better than the print version (how is that possible?). This app needs some tweaking though; bookmarking each section of the mag would be helpful. They should also make it so you can click on the newsstand to get the newest issue right away. If you paid more than the $1.99 for an issue, you got an older one I'd say. Make these changes, guys, and I'll give you 5 stars..Version: 1.9
✓ Subscription failureI subscribed as soon as the newsstand was available, and since have only been given access to the original issue. I have already been charged for a renewal and I don't have access to any issues since the first, though it recently shows two others asking me to buy them. Fix this app please, I am regretting my purchase..Version: 1.2
✓ DisappointingEarlier issues are unavailable for individual purchase, what a shame. Defeats 1/4 - 1/2 of the reason to have this app/magazine. And you're nuts if you think I'm going to buy an issue if I can't AT LEAST look over the cover & read the teasers, and read the contents page to know what is in it..Version: 1.0
✓ No IssuesSubscribed. Got a notice saying latest issue available for download. There is no issue available for download, I want my money back..Version: 1.9
✓ Waiting to loadIt starts up the first time, but after downloading a few issues I only get a spinning icon when the app starts. It’s broken for me..Version: 7.1.1
✓ If it would only work...I installed the app and then purchased a subscription for $1.99, but even though I was given a message that the latest mag was ready to download, I was never given the option to do so. I actually had to purchase a copy (an older edition) for $8.99 and downloaded it to my iPhone first. It's just okay on the iPhone due to having to zoom in and out again. I tried to download the same magazine on my iPad (same iTunes acct), but all it does when I try to open the magazine is hang up on the loading screen. My Internet connection is solid as I tested it on various other sites. Not a good first impression from an app sporting my favorite mag..Version: 1.8
✓ Was it ever not broken?I subscribed almost immediately when Newsstand launched, received issue 218 (the Original) and I was happy. As time passed I started wondering where my other issues were. The app shows issues 220 & 221 are available, for $8.99. Clicking on the "Subscribe" button notifies me that my subscription is valid until Dec 03, 2011 I've emailed support at least three times now and gotten nothing back besides the automated response that they have received my email (and renewal money). Please fix..Version: 1.2
✓ Forced to purchase magazine each month, though subscribedBoth the Maximum PC and PC Gamer magazine apps deserve less than one star. Each month, a person either needs to reinstall the app and restore purchases or pay for every new magazine each month, even with a monthly subscription. I’ve subscribed to each magazine for countless years, but after dealing with this broken app for nearly a year now, I’m unsubscribing. It’s not worth the aggravation, and Apple should pull the app..Version: 4.9.4
✓ Annoying!I keep losing the page I'm on and have to flick back for ages!.Version: 3.8.1
✓ Nice Quality, Late DeliveryThe magazine looks great on the iPad. Like others have said, zooming is sometimes necessary, but I don't find it to be a problem at all. There was an entire month with no new issue, but I got both that issue and the next one today. Let's hope it was just an issue with getting the system properly set up and won't happen again..Version: 1.2
✓ No customer support for subscribers after updateI can’t log in and view my new magazine. I just renewed my subscription (somehow? Despite being notified of a card problem ).Version: 6.0.6
✓ Excellent magazine, poor AppPC Gamer is a great mag, which I've subscribed to for over a decade. The tablet presentation is generally good, but much improved by a higher resolution--reading on my first generation iPad was becoming difficulty due to no dedicated support of the lesser resolutions. Being a continuous subscriber, I've lost my entire collection several times, and have never been able to complete it again. Downloads are slow as is decompression. The App is a necessary evil for a good magazine..Version: 4.6
✓ Subscription for $0.99 please?Been a long time subscriber to another digital product very similar to PC Gamer but they charge $0.99 per issue and I'm very content with that price --- will pay from now until whenever without complaint. PC Gamer currently charges $1.99 per issue (subscription) which is just a touch too much for digital. Reduce that to $0.99 per month and I would instantly subscribe. Just a thought..Version: 2.2
✓ No New Issues?I'm currently subscribed and see two new issues available but neither of these have downloaded automatically as they should, and I can't make them download. I am currently paying for a service I am not receiving. Fix this. So yeah, great, they fixed it. But now the store page won't even load so can start my magazine downloads. Unsubbed until the problem is fixed..Version: 1.2
✓ Problem accessing March 2015 issueWhy are you charging me $8.99 for the March issue when I have a digital subscription? Great to read but not if I can't get it. I've already paid an annual subscription and you won't let me read the current issue without charging me..Version: 3.8.1
✓ App update but no new issues???The app was updated, letting us know that there really is someone alive behind the scenes. Problem is that there have been no new issues released in 2+ months!! Why offer a subscription if you can't even release an essentially PDF version of your magazine monthly? Especially when we all know they're done on computers in the first place anyway. Absolutely unacceptable. I was charged for a subscription, yet still have not received what was paid for..Version: 1.2
✓ App deletes issuesDownloaded issues are constantly deleted forcing you to redownload them. When no wifi is available you are left with nothing to read. Will not be renewing my subscription to an otherwise good magazine..Version: 4.9.4
✓ Subscribed and Can Not Download New IssuesI have a subscription and have read issue 218 on my iPad. Two new issues were just posted today...I didn't see them before yesterday. Shouldn't they be posted as they are released to stores? There's been a new issue in the stores for 2-3 weeks and I can't get it on my iPad. What's more, I can't download them even with my subscription. They both say that I can download for $8.99 each (on top of the subscription fees paid via iTunes). I clicked on one to see if it would download without that payment and it won't. Before this issue I was fairly happy with the service. The magazine looks nice, but is just a nice scan of the magazine. There didn't seem to be any attempt to format the magazine for the iPad, but it does have good content. I am very irritated. Please fix this ASAP..Version: 1.2
✓ Crashes !I just continued my subscription for another year,only to find I couldn't read the magazine now because the app crashes almost every single time right after the "pc gamer" logo screen! Do something please!.Version: 3.2.1
✓ Where's my subscription productsCharging me money for nothing, totally dissapointed.Version: 1.2
✓ (Ex) Subscriber since oh like 1990 somethingWill never renew my subscription due to woke writers and staff. Adios..Version: 7.1.1
✓ Renewed Subscription but no new free issueFirst time I purchased this it charge me once and then would not let me download the magazine. Then I hit subscribe again and got charged twice then finally was able to download. Fast forward to 30 days later. I see two new issues 220 and 221. Issue 219 is missing. 220 and 221 are asking me to pay 8.99 for each. This is really been a poor and frustrating experience. Time to end it..Version: 1.2
✓ Subscription scamOk. So when you subscribe you don't get the latest issue? I'm guessing I will have access to new editions going forward. This is something that should be prominently displayed somewhere. The latest issue is what lured me in. Now I have to lay down another $8 to get it..... Maybe it's me but don't you think you should at least get the current months issue? I feel scammed and cheated ... Good start pc mag 3.. 2.. 1.. Unsubscribe.Version: 2.0
✓ Not the current issueI don't mind switching from the hard copy to digital, and $1.99/month is reasonable. But I will be canceling until the current digital version catches up with the hard copy version. The only digital issue available is #218, when I'm currently holding a hard copy of #221. Unacceptable..Version: 1.0
✓ Severely disappointedWon't download issues correctly. When I get an issue downloaded, it gets stuck as "unzipping" then tells me the issue was deleted and I have to redownload the issue. There is no option to redownload so you are forced to delete the app, download it again and even after all of that trouble, it still doesn't work. Way to go, PC Gamer. Just stick to physical copies because you obviously don't know what you're doing when it comes to apps..Version: 1.2
✓ Great magazine, annoying appI've been getting PC Gamer in one form or another for about 20 years, so suffice to say I'm a fan. After subscribing through this app I've been pretty annoyed at being repeatedly bothered to buy their back catalog of issues. Can I say no and not be bothered again for at least a month or something? Why do I have to get a pop up every time I want to read my magazine? And even on a speedy connection these issues take forever to load and don't seem to be able to load with the screen off or in the background, making my iPad captive for 10 minutes or so as I have to keep it awake and not do anything else with it, on an iPad Air 2. Come on guys, I'll keep subscribing but please fix this thing!.Version: 4.9.4
✓ Still Not ImprovedI saw the good reviews and wanted to see if PC Gamer was improved. It is not. Anyone giving this 5 Stars must not have used a magazine that's actually optimized for the tablet format, such as the excellent "Edge." This is nothing more than a PDF version of the magazine, and is a worse experience than a physical copy. Text is too small to read without zooming in. Does not take advantage of the tablet format at all. Needs to be improved ASAP..Version: 3.6.5
✓ Rip off"Subscribed" for the savings, but did not receive a new issue for an entire month and now it's asking me to pay another $8.99 for the two latest issues. Complete rip off. Even without the billing issues all you are basically purchasing is a PDF scan of the magazine. Would have preferred they collected the articles in a more phone friendly format. Unsubscribed..Version: 1.2
✓ Constant subscription resetI love the mag, but this app wants me to cancel and carry around paper copies. Or cancel all together. It constantly resets my subscription and I have to download my issues all over again..Version: 4.9.4
✓ Did a second grader make this app?The look is so horrible, it doesn’t feel modern or sleek at all. It’s very clunky and ugly. It has a “scam website” feel. I subscribed and tried to download an issue. It says if I’m not an iTunes user I need to sign in. First I need to actually create a login and password but there’s no place to do that and I’m NOT going to download something crappy like iTunes just for this app. So I’m going to cancel my subscription...but guess what. I need to download iTunes to cancel! How are we in 2020 and some companies can’t make a good app. Even just a decent one. I could go to Fivr and get someone to make me a better app than this..Version: 5.6.3
✓ Exactly what I want so far, but...Where is the 2nd issue? I was charged 2 days ago and it hasn't been delivered.... Get your stuff together pc gamer and apple! Other than that I'm perfectly happy with the app, looks great on the iPad. Yeah I occasionally need to zoom, but I really don't care, the images are high resolution so I'm happy. If you're using an iPhone... Well let's just say there's a lot of zooming and panning involved. Yeah they probably should have formatted it differently for mobile devices. On the iPad it's great though. The magazine itself has a long history as a top notch pc gaming magazine, with game reviews, previews, hardware reviews, etc. I'd also recommend the pc gamer podcast--very comical and informative. A little compensation for this delay, like, say, a free issue would go a long way to make me a happy customer!.Version: 1.2
✓ Where is the next issue?I bought the October issue in September but now it's November and there has not been a new issue since. This is very disappointing because I bought a subscription and I am regretting that. There was an update but I still cannot access the issues that I purchased.... What's going on?.Version: 1.2
✓ Nothing fancy about app.Nothing more then a digital version of the print. No interactive features like trailers or anything. Nothing more really then then a PDF version of the print. Magazine is great. App is blah..Version: 4.9.4
✓ Very disapointed...Bought the subscription from the new Newsstand app in IOS5, my gripe is I have to zoom in to each page to read. They did not scale the pages correctly. You basically see a scanned version directly from the magazine. (left and right page all on the same screen) Zooming in is such a pain and looks horrible. Already canceled my subscription!.Version: 1.0
✓ Still not optimized for iOSIt's been a few years, and for technology magazine, this is very obsolete..Version: 3.7.2
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