- 79.0LEGITIMACY SCORE
- 83.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Mahjong Journey®: Tile Match App Complaints & User Negative Comments 2024
Mahjong Journey®: Tile Match app received 83 complaints, negative comments and reviews by users. Have you ever had a bad experience using Mahjong Journey®: Tile Match? Can you share your negative thoughts about mahjong journey®: tile match?
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Mahjong Journey®: Tile Match for Negative User Reviews
✓ Frustrated having to start againLove the game, each level different, bit expensive thou if you take up all the offers, can get through if patient and just wait for lives to reinstate. My biggest issue is got right up past level 100, took me months, then had to change my iPad as it broke, reinstalled the app, started back at level 1, even thou all my setting tell me I’m up to level 103. Contacted support, don’t think they can fix it, taking too long and haven’t heard from them for awhile. I started playing this on the proviso that changing devices doesn’t loose your place in the game once logged in. This is obviously not true..Version: 1.11.2801
✓ Mission ImpossibleThis game cheats. I’m so sick and tired of spending all of my boosters and diamonds just to win one level. Sometimes it takes a week or longer just to complete ONE level. I’m currently trying to earn enough pumpkins again to win the Halloween game that my 12 year old started but gave up on. I had earned nearly 200 pumpkins but lost them all because it won’t let you win the games no matter how much time and money you spend, not right at all. When I try to earn more I loose EVERY single time. I have yet to win the seasonal games or the treasure hunt games. Also at times the game will give you unlimited life but it’s a trap, EVERY TIME I play a level I fail. I really enjoy playing this game but the higher up I get the more impossible it gets to move on no matter what you do. I like a good challenge that’s why I like playing Mahjong but no one likes playing the same level over and over and not being able to move on or spending money on boosters and loose everything..Version: 1.25.5900
✓ Lost all my progressBeen playing for a long time. I was up to level 240 and it wouldn’t let me go any further unless I signed in even though I was already signed in via GameCenter and when I did it took me back to level 18. Can’t get back to where I was. I tried deleting my account twice but it doesn’t delete it it just says I’m signed in still.Version: 1.25.8401
✓ No repeatsAbsolutely brilliant game only observation is that it would be nice to be able to go on with the game instead of going back to other numbers before to get new rewards again and having to play individual games that we have already won. Thank you Thank you for your response, but do you have to pay for talisman? Also still going back to do games you have already achieved is not progression . I have also noticed other reviews which mention repeating games ..Version: 1.25.9201
✓ Cost prohibitiveHave been playing for years now and am happy to spend every now and then, but it doesn’t matter how fast you play a game or how many tiles you collect until finished, you may still end up with nothing to win. The worst is the mini game. No matter what you do, you NEVER collect everything until the last 24hrs. Also, there is never a shuffle button (most likely the one used most in the game) to win. Very frustrating..Version: 1.25.5900
✓ Good game but glitchyI love mahjong, and the layout of this game is very good (one of only two that I play). My issue is that every so often (and becoming more frequent), when I open the app, I cannot continue to the game as the touch activation won’t work. I can scroll ads across and the App Store launches to try and download new G5 games, but I can’t continue to my game. I actually need to totally turn off my phone in order to resolve the glitch and access the game (which is very annoying)..Version: 1.22.5000
✓ Will stop playing soon due to updateUsed to love this game and was thoroughly addicted but the latest update has totally spoilt it. Bring back the timer that you could understand instead of an incomprehensible points bar. Give back the 45 second head start reward for playing every day. I seem to have lost my 15 minute life rejuvenation even though I play every day. Absolutely ridiculous monthly prices for not much in return. Seems that when a game becomes popular the makers become greedy and want to fleece the players.Version: 1.12.3400
✓ Mahjong journeyI enjoy this game a lot but I would like to request changing the red screen to blue. Are you aware that the bright red color could damage the eyes & cause blurry vision & also can cause seizures in people with seizure disorder? I can only tolerate this game for a short time as my eyes starts to get blurry. I had cataract surgery in both eyes. I could play much longer if the screen is changed from red to blue or another more soothing color. Please consider this request. Thank you. You give such short time to get the puzzle done. You do not give enough time to get such an intricate & difficult puzzle done. Is this your ploy to get players to buy more lives? Please be generous & give a longer time frame to do your puzzles. I love your game but if it gets too costly to play it I will have o delete it. I ave observed that you end the game before the allotted time. This is not right. You are cheating. You end the game faster so that the player loses the 5 lives &I will have to buy your diamonds to continue. Of all the games I played yours is the most deceptive. If this continues Zi will delete you..Version: 1.12.3200
✓ App not workingApp not opening - just kicks me straight out and this has been like this for nearly 24 hours so will also lose daily chain reward.Version: 1.25.7900
✓ Getting too hardLike other reviewers, I’ve found that after awhile the game just becomes impossible. I do think they’re trying to get us to spend more money, but TWO things: 1) stuff is too expensive, and 2) the rewards are getting chinchier and chinchier. That’s slang for NOT ENOUGH REWARDS. I’ve gotten all the major items in many sets but because I don’t have enough chargers or whatever — like brushes or notebooks— I can’t finish and collect goodies. The same items are lacking but now when I go back to lower levels to try to get them, likely as not I will get nothing. As in nothing over and over. And why do I have way more of some things than I need while never getting the last few things? If your customers are willing to keep playing why can’t you reward our persistence?! I’ve spent all I’m going to until I see some progress I didn’t have to pay $10. to get. I get that the superior artwork and research that goes into the game construction is not cheap, but I’d rather watch a few ads than keep paying and hitting brick walls. I hope someone at MJ is actually reading this..Version: 1.17.4300
✓ Mostly okIrritating at times especially as I’ve tried to get the bonus chest at level 274 about two hundred times! You need to make the game challenging I realise but the bonus levels should be encouragement to continue the game and therefore should be accessible NOT impossible. There is also a glitch on that bonus level - sometimes I achieve the 1st stage but it doesn’t register and I have to do it again thereby losing a life..Version: 1.10.2600
✓ HmmmmInterest ebbs and flows. Changes to recognize seasonal events, seems to 'dumb' down the game..Version: 1.9.2400
✓ Finger Hovering Over Delete ButtonFirst, let me say that I loved this game. Yes. Loved. Past tense. As other long time players have noted in their reviews, the last update has ruined the game. The multiplier being reset to 2X before unmatched tiles are removed from the board after completing a level has ruined this game. I can not progress to the next area because I don’t have enough stars, which I would have if you had not changed the game play mechanics. Before, it was possible to progress through the game at a steady, albeit slow, pace. I did not even mind needing to go back and repeat levels to find items for quests. It was part of the fun. But now the fun has disappeared. Why the change? Was it by design so that we can only get one star on levels and not earn as many drop items for the monthly event? Or was it simply poor quality assurance testing before the release of the last update? I’m waiting to see if this is fixed in the next update or if it’s time to move on to another game that understands people do not play games just to be frustrated and prevented from making progress..Version: 1.21.4700
✓ Gd gameReally gd game makes u think and really look at what u are doin.Version: 1.9.2400
✓ Fun.... but not worth it if you don’t want to spend.Game is fun to play with Good graphics. Overall the fun is ruined by fact the levels are difficult to complete unless you spend money to progress, where the only alternative is to go back levels and try to get more stars to move forward. The push to spend is constant, not enticing and really ruins what is otherwise a good game. There needs to more in game rewards before having to spend..Version: 1.16.4200
✓ FrustratedLove your game time frame a little short, often close the game frustrated 😩 since new changes love it though it's still frustrating, just adding that the icon you lose you failed is off putting and in my view not necessary The game has become more enjoyable😊 Enjoying new formate love playing not so frustrated New review l am not having any fun just now, game hard to navigate not enjoying playing 😔😥 My new review I love to relax playing this game , l am not enjoying it any more as it leaves me anxious 😩 and frustrated , lm finding it hard to follow and hard to complete a task Still playing , still frustrated at times.Version: 1.25.8002
✓ Extremely annoyingNo updates have been made since Oct review complaint about the number of times a game has to be played to receive reward. I’ve played level 25 over a dozen times (at 25 Xmas stockings per play) and I still haven’t received the reward with only 1 day still to play. It will be extremely annoying if I’m not able to complete the game and get the final prize after all of the stockings I’ve had to use up. You shouldn’t have to play a game more than 3 times max before receiving the reward..Version: 1.25.6101
✓ I don’t want to take your surveyI don’t want to take your survey, this was one of my first games, you invited me for free and I’m going to hold you to it. I’m not giving you free information that I don’t trust you to handle I just got your bogus answer on safety of my progress! It’s a tile game for Pete’s sake, my progress isn’t important enough to me to not delete this game I’ve played for years. In these uncertain covid times I’m not taking a stupid survey for your clearly untrustworthy reason. Never imagined a Mahjong game would need to be deleted before a slot game or bingo game go figure! Another try from you, I don’t do email, I don’t trust it anymore and I don’t do Facebook! Now it’s the next day and I see you’re still expecting me to delete my beloved mahjong app because you don’t understand the concept of FREE and that I don’t do email or Facebook, haven’t done so in years, not gonna start either one again. Aloha Mahjong Journey, I’ll miss you..Version: 1.23.5300
✓ Cheated??Let me honestly say I was so excited and addicted to this game...I LOVED (past tense) this game and couldn't stop trying to advance....until no matter how many times I'd try the same level, I always failed. It has become IMPOSSIBLE to get two or three stars on the levels to advance to the next country...so I went on line to find out how to restart the game and see if I could see anything I missed....the cheats and blogs on line all said the same thing...you can't advance after a certain point without make in app purchases!! What? Why offer such an awesome game, that no one can win, unless they pay money....what a let down :(...... FANTASTIC, FUN, TOTALLY ADDICTING GAME, until you reach that certain level that you can't possibly win....stuck, frustrated and feeling cheated....my rating is middle of the road because it is a great game, but then you are forced to buy....and by the way, ditch the cat..that cat shaking its head and holding its empty paws out makes me want to delete the game...HATE the cat.Version: 1.15.4000
✓ Another frustrated playerI think the part that makes me give this a 3 star rating is the frustration of trying to get 3 stars on enough levels to get past the current area. You have to have x amount of stars to get past. If not you cant proceed. You have to keep trying over and over. The difficulty level is far too high to make the game fun at all. Ive missed out on playing the last 2 special games due to not being able to progress and earn whatever the item is for that contest. If you arent getting done with a new area, you dont earn anything. The fact that all your hard work to try and achieve another star gets no credit whatsoever. You get stopped also by running out of lives in such a short period of time. I know its a moneymaker to let it play out this way. However, you are definitely risking putting off folks. I have already been scouting new mahjong games that arent as demanding. I just want to play and not have to appease a timer!.Version: 1.16.4100
✓ DisappointedI would have given this 5 stars a few weeks ago, but since the latest upgrade it has been very dissatisfying to play. They have changed so much. At least I’ve got my life back now. Used to play all evening whilst “watching” tv, but now I might give it one try but as soon as I have used my lives up, and it doesn’t take long now, that’s it. You now have no idea as to how well you are doing time wise as they have removed the timer and star drop. I don’t know what some of the boosters mean now. They have removed the one which gave you extra time. I have no idea what prize I have won when completing a seasonal game if I haven’t achieved 3 stars on each. Nothing is explained any where and I am obviously too stupid to work it out. I dislike the randomness of “earning” items for the collections which you can’t see and sometimes aren’t even there. What are they for anyway? It used to be brilliant. Not easy to get through the levels but possible. They have now deliberately made it so difficult to tempt you to keep paying for extras. Don’t waste your time or money on this..Version: 1.12.3400
✓ What’s the point?I liked this game as you could win levels to earn coins to upgrade the mansion. I finished upgrading the mansion many weeks ago and the message now says new upgrades coming soon. Without them the game seems pointless in that what are you playing for? Also the Halloween and thanksgiving side games are pointless!!!.Version: 1.25.8400
✓ Support might as well not existI have been playing this game for well over a year, and during this time have submitted many complaints to the support team about various glitches such as diamonds not being awarded, boosters not working etc and they just do not respond! Very frustrating considering the amount of money you pay for boosters, diamonds etc. if I can find another Mahjong game I will move away from this rip-off game immediately! Very disappointing..Version: 1.11.3100
✓ Unfair!!!This game enjoyable for the most part because it's challenging and the art style is cute. However, I happened to have ONE shuffle and used it when I was on the cusp of failure... guess what happened? I failed before getting the chance to make a move. (I'm not a fan of buying extra boosters BTW) Closer inspection shows the failure was due to the shuffle generating an impossible-to-solve scenario where two pairs of tiles where laid out as follows: one on top, two in the middle and one on the bottom. Another game called Mahjong Titan automatically reshuffles when there are less than three pairs of tiles in an impossible-to-solve layout. I'd appreciate it if… - the aforementioned feature gets added; - shuffles or firecrackers are given out more freely and; - the friends’ scores can be hidden..Version: 1.25.8400
✓ DisappointingWhen I first started playing this game I would have rated it 5*. Now however I think it’s only worth 2* Since the update the timer has disappeared & the collection of stars is harder. Not a good feature. I am constantly replaying games and seem unable to more on with the game. Seriously thinking about not playing it anymore! It’s still just as difficult to collect diamonds. This is a game that you need to spend money on to get through levels. I enjoy playing free games and don’t want to waste money buying diamonds to be able to purchase hints or shuffles. I play this game every day and I find annoying is that it’s really hard to get diamonds. You can get diamond by collecting items, but you have to replay loads of levels for a small reward. You have to play every day otherwise you don’t get bonus such as reduced time getting new lives. Developers of this game, please make it easier to get diamonds, for example completing levels should get diamond rewards..Version: 1.12.3700
✓ Frustrating!!!!It’s getting really FRUSTRATING having to pass the same event levels over and over again and still not get the last 2 event items. How many times do I need to pass a stage to try and get it? 😡 I have literally passed the last 2 event levels about 100 times each and still haven’t got the last 2 event items. I’m about to deleted the game because it’s just making me more angry every time I try!!!! I’ve almost used all my rewards and still no luck. I know it’s suppose to be hard but this is on the verge of being IMPOSSIBLE to collect the event items!!!!!.Version: 1.25.7200
✓ WowI can’t believe iv played this game for ever I think more than 15 years but now you add new screens and there is nothing to win once your done the screen it keeps bringing you back there and there is nothing to play for but you get to use all the things you saved just to get off that screen if there is nothing to win on the screen what is the incentive to keep playing thanks.Version: 1.25.8601
✓ Latest UpdateLatest Update is terrible. No longer have a timer. Lost all the extra time boosters and to make it worse it’s almost impossible to get 3 stars now. I have no idea what the x2 booster is and every attempt I have made to find out results in ask the support team, I’ve never heard back from the support team. What are all these relics for? No explanation given for the games with the ! and the relics you get on completion. The moment I cant go any further without having to BUY my way, will be the day I play this game and I delete this ap..Version: 1.12.3400
✓ Kiwi HopeGreat game, don’t enjoy the cat chat. Enjoying the challengers..Version: 1.25.5600
✓ Unfortunately Disappointing! Not Very EnjoyableAs someone who’s Permanently Disabled with extremely limited finances. I’m unable to ever buy anything when it comes to playing games; I barely have enough to live on after paying bills etc.. I understand it’s not needed to play; But it’s Extremely Frustrating when you’re stuck & can’t go further since you don’t have enough left to complete the level, send gifts. Have had to redo levels as short 1-2 tries for example . Understand why you charge; but it’s disappointing to those like myself who can’t participate more then other players due to this. Takes away some of the fun, enjoyment. It’s why I don’t play as often as I’d like. Also been recovering from recent illness, other med. issues. Wish there was another way you could earn the needed items, lives etc… so the game can be enjoyed more. It would also make it more enjoyable. There should be more given when you complete levels. You don’t get much reward as of now. Other games give much when levels are completed making it much more fun. That would be extremely helpful. Maybe a way to win great bundles of things (what you can buy) after a certain amount of levels completed. Way to have friends help giving lives & needed items like some of my other games offer..Version: 1.25.6700
✓ DiamondsWhat happened to the diamonds that I used to get every day.Version: 1.25.9302
✓ Love this game, but....I really love this game, but when I reached a higher level, it froze. I reloaded it and started playing again, and again it froze. I don’t think I’ll try again. Enough is enough. Update. I tried again and it worked for awhile, but then it started freezing up again. The red curtain closes and it never opens again unless you re-load it. Tonight, it worked for one game, then froze again... sadly the developers don’t seem interested in fixing this. UPDATE: another freeze out. There are so many glitches in this game that it really makes it difficult to continue enjoying it. I’ll let you know when it happens the next time. Same day a few minutes later. The red curtain comes down never to rise again. Boring. Third update in the last hour. The red curtain closes, never to open again. UPDATE 2 days later. The dreaded red curtain closes again and I must delete and re-download. Isn’t this a fun part of the game! UPDATE the next day - got to play one game before the red curtain dropped. Dunno if i will download again. I really like this game, but....... UPDATE: Got the red curtain AGAIN... love this game but.... UPDATE NEXT DAY: same as above. Red curtain closes and shuts down the game. One would think the developers would execute a permanent fix. But oh no... UPDATE: well the game did what it was supposed to do for about 24 hours since last update. I really get tired of deleting and reloading..Version: 1.22.5200
✓ Doesn’t suit me.I enjoy mah Jong but this version gives me about 6 ads before I can even play, and since I really just want to match tiles, I’m not into the complex pathways and rewards and side challenges. I guess these keep it interesting for some but I’m finding it hard to buy into it! Also the “YOU LOSE!” banner that unfurls when you’re not lucky enough to win or rich enough to buy boosters is a last straw. I’m sorry to write off so much effort and I hope other people engage more than I do!.Version: 1.12.3300
✓ Visually busyI would play this game a lot more if I was able to choose a tileset that was less visually "busy." There are a lot of spots and lines and it can make it hard to see which tiles are which..Version: 1.11.2801
✓ Great game.Very stimulating. Needs more shuffles though..Version: 1.20.4601
✓ Mahjong JourneyThe game does not allow me to Download, I did download it in App Store, won't allow me to Download to continue at Level 1 or to even start I have no problem with any other game.Version: 1.10.2601
✓ Friends list and passwordI have been playing various games on here for years, and so I moved Countries, and tried to friend people to play and send me stuff only to learn I had forgotten my OLD password. Did you know you CANNOT update anything on here UNLESS you know your old password? Are you friggin kidding? You have my email, it’s my email, I’m the only one who uses it and every time you send me a req for a new password, I have to put my old one in? Do you not get it? I DON NOT RMEMBER MY OLD ONE THATS WHY I would like a new one PLEASE.............Version: 1.16.4100
✓ Players Beware! Don’t buy anything from this game!!!!Just paid for diamonds & didn’t get them! Matter of fact I didn’t get the 15 diamonds I bought but the game stole the 34 diamonds I had. 34 + 15 I should had 49 diamonds. The game left me with 9 diamonds! Must a SCAM to take your money. I emailed them & today have not gotten a response!! Players beware don’t buy anything. Going to delete this app... My first review when I thought inconsistencies were a glitch! No glitch it’s the game & those who developed it! If you are a regular player as I am, you can win boosters if you play daily. But if you skip a day which I rarely do the player looses that days booster. The game asks you if you want to maintain your chain by using your diamonds or if you want to buy diamonds if you don’t have enough. The catch, very often the game tells me that I’ve broken the daily chain even if you played the day before therefore not breaking the chain. The game doesn’t give you an option to challenge the fact you played the day before. Since the game is free to play I’m wondering if this is intentional to make money??? Something to think about. Other than that glitch I enjoy playing the game. PS there’s no way to communicate with those who maintain the game!.Version: 1.13.3800
✓ Over Repetitive & DifficultEach level has different layout and interesting. To complete Relics collection same level needs to be played countless times. Being able to return to any stage is helpful but when searching for missing items the app should just indicate EXACTLY the stage number instead of flashing the whole level thus forcing us to replay the entire stages again and again. Treasure boxes as a reward should be made easier to collect prizes which are always needed instead of making us buy them or failing one of the boxes, we have to start from first box again. we work hard to get piggy bank filled up but instead of just claiming gold bars free to buy items, you make us pay to claim gold bars from piggy...endless paying!! I’ve just updated and if current players’ review is true, might just give up because this is about the 3rd review I’ve submitted and nothing has improved! Updated recently and suddenly the “ any reward items found “ with a completed stage with either 1, 2 or 3 stars are suddenly not credited. Message reads no internet connection !! I haven’t done anything different so why ?.Version: 1.25.9401
✓ Keeps crashingI love this game but it keeps crashing at level 215. Ever since the latest side challenge started. Help!!!.Version: 1.25.9300
✓ Too hardI loved this game until recently but since the last updates it is just to hard. I am stuck in level 944 and up and am getting extremely bored having to replay over and over again the same games just to get to the next level, it has taken all the fun out of what was an enjoyable game. I am a pensioner so can’t afford to purchase extra diamonds etc..Version: 1.16.4100
✓ Indonesia tiles are terribleI just got to Indonesia. The face tiles are ridiculously difficult to tell apart. As I’m guessing I get penalized when clicking on the wrong pairs and the game adds 10 second intervals to my time. I’ve managed to solve the puzzles but it takes me so long that I only receive 1 star. One level took me over 11 minutes to complete. It’s simply too difficult to get anything better than 1 star, so I know I won’t be able to progress to the next city. The game was already challenging through Japan but I got through it. This is where us free users get forced out of the game. I refuse to pay money for fake gems, boosters, lives etc. I like a good challenge and so far I was able to repeat levels until I could get 2-3 stars and keep moving even though it took me a while. I still have most of my boosters in inventory because I don’t like to rely on them at all. So I guess I’ll use them up to help get some extra stars in Indonesia but I don’t expect to make it through. I expect to be deleting this game very soon :(.Version: 1.10.2500
✓ DisappointedI have been playing this game for some years now, but about May/June this year I reached level 1975, which was the last level available. Each time I come back to this game expecting new levels to be available, as there is always a message saying “new levels coming soon”. BUT I have been waiting for new levels for approximately 6 months, and nothing new has been forthcoming. I have enjoyed playing this game, but now I only check very occasionally as I am reasonably sure the creators have little intention of creating any new levels. So goodbye Mahjong!!!!!.Version: 1.25.6100
✓ Mah-jong journéeJe sais que je suis manipulé car vous êtes des voleurs! Je réussi un jeu et vous ne m'accordez pas les étoiles. Vous désirez que j'achète des outils, Et quelques fois, nous sortons du jeu et nous revenons quelques heures plus tard et nous n'avons pas de nouvelles vies. Vous nous prenez pour des cons? C'est que vous proposez n'êtes pas à notre mesure. Nous ne sommes pas dupes! Vous ne m'avez pas accordé les étoiles que j'ai mérité sur l'évenement. Je suis déçu et je me méfie pour le jeu à venir. C'est dommage car j'aime beaucoup ce jeu!.Version: 1.9.2100
✓ Annoying advertisementsPlease stop the repetitive advertisement of other games after each tile game finishes. It is very annoying. How about giving people a choice if they want to view an advertisement?.Version: 1.25.9200
✓ Go awayI am so sick of seeing this ad like every 20 seconds while I’m playing another game. I have downloaded this game. Still the ad persists. I have played this game but never will again because it repeatedly requests I download and play this game I already have. Keep track of your customers and quit bugging them endlessly once they have done all of the above. I would rather look at a blank screen for 30 secs. Between levels of the game I’m trying to play than ever see this ad again. I’m adding on to this review. If I have to see this ad one more time I think I may just throw my iPad out the window. I have downloaded it I have played it I don’t need to see one more ad for it. Find a way to keep track of who has already played your game and then leave them alone. Quit bugging me to download a game that at this point you couldn’t pay me to play. I just gave it 2 stars cause you wouldn’t post it when I only gave it one star which is what I wanted to give it. Once again I don’t see it posted. Aren’t you just an honest, upfront little company. Seems your a little deceptive to me. So now I’ll try three stars to see if you’ll post it but really I would like to give it ONE star..Version: 1.20.4601
✓ Suspicious UpdatesI have played this game for 10 months. Like other players, I find progress gets impeded unless you’re willing to plunk down a few bucks. I get frustrated, but ultimately conclude that it’s a free game and the developers’ rules, so I can play or not. I play until I lose a life or two, then cease playing until another day. My one-star is about a new tactic G5 recently implemented: You now update from within the game. NO-NO-NO! Every app and its updates are vetted by Apple or Google when playing on their devices and obtained through their store(s). Within the last few weeks, I’ve discovered my progress on this game impeded by a requirement that I download updates (additional maps and the like) from within the game, and I find that enormously suspicious. I’ve had Apple devices for a decade or more and have never encountered this before. I thought it was a bug, and that I should report it. So I sought to contact G5 directly to voice my concerns. Unfortunately, they do not want to speak to a human being (even digitally, via email). The contact requirements are Game Center or Facebook. I have neither (for that matter, I want neither...). So G5 creates an update round-about that evades vetting processes coupled with an inability to contact them. I’ve never worn a tin-foil hat, but this reeks of suspicious activity..Version: 1.15.4000
✓ Mahjong JourneyNew update will not load. Just keeps saying it is updating. I cannot delete it either..Version: 1.9.2100
✓ Slow but worth itLove this game - challenges the mind. The newer versions faster to load. Some special rewards ie free diamonds for high scores would be good. Like the incentives to play more - lots of options - more satisfying. Annoying that the symbols required to play change from 5 required at early levels to 10 then 15 once you're hooked. Unfair to charge money to complete quests. Your reviewers ask lots of good questions- how about some helpful replies guys?! Then we all learn tricks we might be missing..Version: 1.22.4901
✓ Nice game, but could be betterSome really good ideas to make a Mahjong 'journey' but would be better to be able to skip some worlds (the Indian one has horrible tiles, hard to look at) and go onto the next. So, for me, the game stops at India & I won't continue playing..Version: 1.9.2100
✓ My opinion/complaintOverall I love the game except for when the game pops up with an option to use boosters the only option is to say cancel so I pressed cancel (this has happened multiple times) and although I had plenty of time on the clock I was a minute in on a six minute level at Egypt it closed and said I lost and if I went to retry the level it would take one of my hearts... please fix this it is highly irritating.Version: 1.11.3001
✓ Not consistent...I was looking to just send an email to the company to give them feedback but it appears as though it can only be done publicly 😐🤷🏻♀️ I do enjoy playing the game however it is very inconsistent. After an update the same levels and areas I’ve played before can either be dramatically easier or harder!! A level that I previously scored 3 stars ⭐️ on easily at an earlier date took me ove 40 tries to just get the level completed!!!! And that wasn’t even concerning myself with how many stars earned. And today my daily reward that I was really looking forward to having was not given because daylights saving time was not recognized! 😤😤😤 That was disappointing and frustrating. Since we can only leave feedback here, I just want to tell the developers that I REALLY enjoyed the addition of the “free the cats” as part of the Christmas theme!!! It was enjoyable and refreshing to have a different goal to work towards other than the gold cards!!!!! The graphics and “personalities “ of the cars was much enjoyed!! Hope you add them in to another version soon!!!.Version: 1.22.5000
✓ Need to KnowThis truly is one of my favorite games. I love the graphics and the quest that are challenging. I have been playing this game for 3 years now. I wish I could find another similar to it but a little easier so my 5 1/2 year old could join the fun. She absolutely lives playing games with me but most of the games I play are a little more complex for her. Bless her heart she does try though. The only negative thing I might have to say is the number of turns we get in the game. I wish we could get 10 moves not 5. I can not afford to buy the extra moves for I am on Social Security therefore can not buy extra moves. This game is fantastic it keeps me going and is a challenge at times, but I like change of pace sometimes keeps things from going into the boredom phase with a game. If you ever do come out with a similar version for younger minds and skills please let me know. I would love to have the opportunity to try it out for my granddaughter..Version: 1.19.4500
✓ More levels !!!Please update with new levels ?.Version: 1.9.2300
✓ Latest update??Have played this for years on an iPhone using real money too... am on a really high level but over last week not been able to play at all.. gets between 1%-5% then kicks me off and app closes... obviously this is a widespread problem if u take all the latest reviews into account... contacted support 5 days ago but yet to hear help... would have given this 5* before.. am very frustrated and upset that we’ve been ignored as to what it going on...is it going to be fixed soon or not?.Version: 1.24.5401
✓ FrustratingI play games to help distract me from the stresses in everyday life, and chose Mahjong Journey because of the beautifully drawn tiles. I enjoyed moving to a new country and discovering new tiles which offer a challenge for several levels until I learn them. Love the mini games and monthly challenge! I can’t wait to see the next country. However, of all the Mahjong games I’ve played over many years, this one has the highest ratio of boards that I lose. I often use my 5 lives and get nowhere. Yes, my moves can affect the outcome, but getting down to the final two and having one on top of the other happens way too often. Is it intentional to encourage players to buy more? Last year my raise was $2 per month, so that’s not going to happen. You have created a game that is beautiful and interesting. It’s too bad that it’s not user friendly. I just played for 5 days and still cannot move to the next level. I don’t play to be stressed & frustrated. What’s the point if making it so hard? Again I’ve played day after day with no progress, just loss after loss with an occasional win that still gives only one star. Is this actually a psych test to see how long someone will continue to play while continually getting beat up? I keep coming back in hope of a change in my favor and hope this time I won’t return. Perhaps you can make a new version for children. Call me if you do..Version: 1.12.3501
✓ MahjongIt’s a great game! The many caviats, are you should let the G5 player chose their style and according to the games. For example, Mahjong in Egypt, the tiles have the place, but let the customer play, with tiles of the place/era of his likings. The chose to have from a lot of tiles just 3 at most. And the second observation is the pages are flooded with to many ads or buy this power, and nothing is wrong without as long as the company aligns with the customer. For example, if you want to shuffle your have to buy coins, but not the ones you earn but the coins use mostly, in the difficult moments. Another is you can earn enough blue or purple jewels. Remember, your president, your customers are suffering the pandemic, without money, hard to buy food, and medical situation which causes your customers to download. The game and play it free, with ads, because they want to forget the mischief make the ga mes free..Version: 1.25.5600
✓ Change a few tiny details get 5 starsMy original review was more positive than this one & I gave 4 stars but because I’ve had more than a couple days of experience in playing, I’ve discovered you’ve made some of the levels so impossible to reach 3 stars to progress, that it makes me more frustrated than stress free. The time limit is absolutely impossible to beat on some of the levels. I realize most “free apps” have a goal to get the player so addicted that they eventually spend money at some point but it’s too expensive & is starting to get a bit redundant when I use up all my lives trying to beat ONE level & having to wait half an hour to get a life. I think u should tweak a few things like making the time limit a little less impossible to meet, give more boosters or prize boxes for completing goals & making purchases a little less expensive. if that were to happen, this game would most definitely get 5 stars & id recommend this to all my stressed out or bored friends. I’m just not that secure about positive endorsing at this point. It’s an extremely fun & challenging game & does relieve stress in the beginning but within no time, you’re basically stuck unless u make a purchase. I’m close to deleting because I’ve tried for a week to beat a level that’s just simply impossible to do unless I purchase a booster..Version: 1.13.3800
✓ Mahjong JourneyI get really tired of either buying more lives or waiting til the time rolls over til a new life comes. I myself, don’t buy lives so I just leave and come back later. It ruins the enjoyment..Version: 1.11.3001
✓ Glitch!!!I play this game everyday and normally love it. I am up to about challenge 720 and like to complete the off-shoot challenges each level. Unfortunately it updated a few days ago and hasn't worked properly ever since. When trying to complete the 5 part challenges, I complete part one and rather than opening the next game it resets the game and sends me back to challenge 1!!! When trying to get back to 720 it again resets and sends me back to challenge 1. Don't buy until they sort this as it is incredibly frustrating!.Version: 1.11.2801
✓ Designed to force people to buy “extras”The basic design is nice, though the story line never engaged me because it seemed like it was missing something & not well written. I enjoy the themed challenges, but from the very beginning, just logging into the game, I am asked to buy at least 2 or 3 separate things. So I click through all that. Then, after playing aboard or two, I come to “a commercial” where I am offered to buy another game. Ok, it’s a free app so I just clicked through all that too. But after having this game for less than a year, I’ve come to a point where I can’t get enough stars to move on to the next level, and even the monthly themed “event coins” are in the other side of the gate I can’t get through. I’ve attempted for a week to win more stars on the boards on the level I’m currently on (yes, you can beat a board, but not do it well enough to move on to the next level). The only thing I seem to be able to do is buy things to move forward. I refuse to be frustrated, so I’m just deleting the app. Games that lead by being free but then subtly force you to buy something to play is just crap..Version: 1.12.3600
✓ Challenging, Addictive but Time ConsumingI’ve been playing this game off and on for about 2-3 years. It’s challenging and relaxing but only when there is significant progress being made. I’ve encountered, like other reviewers, levels where it continually makes it so I cannot win the level. The need to sometimes decide which tiles to choose is sometimes an welcome added challenge, but more often than not it leads to losing the level which will lead to my biggest and hugest complaint of the game: the heart replacement counter. I understand after using up a life that you’ll need to wait a certain amount of time to let it recharge, but the wait of 30 MINUTES PER LIFE is way too long of a wait. When you use all your lives up, sometimes on one level in the span of 10 minutes WITH boosts, you’ll have to wait almost 2+ hours to play with full lives again & that is one of my hugest complaints that I hope will be addressed. The price of boosts too, the in app purchases is also very overpriced. I can understand 99¢ to $4.99 for boosts but a minimum usable amount of diamonds for $4.99 to be able to get anything to use in the game to make progress is slightly unreasonable. I love this game, and I hope that the main issue, the heart regeneration rate, can openly be improved so I may be able to play more often as the game, legitimately, is addicting and invigorating..Version: 1.12.3700
✓ Like the game.I like this game, but have found over the last couple days, since I started playing again, that it is frustrating. The side game is very difficult. I was trying to use that game to gain coins to “renew” the mansion, but it uses way too many acorns and it is way too difficult to get 5-stars to help build the pyramid. I have spent hours and many boosts trying to get 5-stars & just trying to complete the level/game. You have to complete each collection, in order, to move forward to the next collection. I don’t know if it is me or the game, but I have been unable to collect items for each collection the first time I complete each game. Then, to obtain the collection items, I have to go back and replay the same games. To get the boost, or whatever, to put the collection together, I have had to go back to the start of each area and replay each game, multiple times, trying to collect these other items, frequently ending with “Sorry, you found no items. Please try again.” You ending up playing the same games/levels over and over again, but still end up spending diamonds/gems to complete the collections. The coins are only found the first time you play each game/level, so you spend the majority of your time trying to gets items for the mansion repair & collections, but not getting the coins needed to move forward with the mansion repair. At times, it starts feeling like a big waste of time..Version: 1.25.5800
✓ Used to be better....Sadly I am getting very frustrated with Mahjong.... to the point of not wanting to playing at all anymore. The levels used to be fun, I have definitely enjoyed the addition of “free the kitty” levels to break the monotony of the same levels we play over and over again, BUT now the levels are becoming increasingly hard to pass (especially the side quest levels, like the Easter egg quest right now). It makes it so you can’t pass without using a booster, and I RARELY have ever had to use them. Are you purposely doing this to force people into buying items?? Because that’s how it feels.... I play the game to relax and unwind at the end of the day, I don’t need one more frustration, especially feeling like I have to spend money to even enjoy the game anymore!! From some other reviews I’ve read, I’m not the only player who feels this way. If that’s all your game is going to become, then I am done and will be passing the word on to my family and friends playing it as well. There are sooooo many more games out there to choose from, games just like this one, wouldn’t be a hard choice to make if I don’t need to buy items just to play a game that is supposed to be fun and enjoyable!.Version: 1.23.5300
✓ Game ruinedI am on level 865. Do you really think I need a pop up image to keep telling me how to play the game? Also too many pop up windows when trying to play a game. The initial start when opening the app is now becoming a two minute nightmare and frustration in the delay to play a game. When completing a game, to play the next stage you would expect clicking 'next' would take you to the next game, you'd be wrong. Five clicks later. At the beginning you are given a gift, you select 'get' and again. So boringly repetitive. No longer a quick game to play..Version: 1.12.3600
✓ App updatesI really enjoy this game BUT once again you have made updates which I don't understand. Last update you changed the way the game counts down I can't work this out how much time do I have ??? I have no idea. Now this new update has made me ANGRY, for weeks I've been working on the extra games from Japan onwards, now you've changed this to have boxes with question marks on them. What the hell is going on, why have you been messing about with this? Do I have to start again? Well you can forget that, no doubt I'd get so far and you'll mess about again. CHANGE IT BACK otherwise what is the point..Version: 1.12.3501
✓ Ok gameOk game.Version: 1.25.8700
✓ Practically requires purchasesThis is a fun game IF you make in app purchases. It’s virtually impossible to finish a board without purchasing a boost of some sort. Even a hint is a boost. You get one free every day, but it often takes more than one to clear a board. Another frustration is that once you finally get used to the tiles, you move to a section with new tiles that have similar looks. There are multiple red faced guys in China and Japan as well as men with hats and helmets that are so similar it takes time to sort them out. Update: I got used to these issues and was playing sometimes buying coins to get boosts, but there is now some subscription thing where you get better stuff if you play monthly. Since there are plenty on free games without subscriptions, I am not going to subscribe. There is now the most annoying light up thing that blinks in the top left corner when you make a match. I think it’s called the Supercombo. I’m so not a fan. This is not an improvement. I think I might be done now..Version: 1.12.3300
✓ Hate the new updateReally not happy with the new update changing the way you look for collection items, having them available only one at a time and having to complete the collection before you can find the next one. Really annoying. Also there’s a bug with the new event, says I have collected all the items for the statuette when I haven’t, so bad can’t get the statuette at all now. Please go back to how it was before!.Version: 1.20.4600
✓ Nice, buy zoom function ruined it for meIt’s a nice mahjong game, but I didn’t get past 10 levels as the zoom kept turning on towards the end of the match. I deliberately turn it off as it is easier and faster to finish the last pairings without the added time ittakes the game to zoom in, but it kept turning on after every pair. As I am looking for a simple game og mahjong without annoying mechanics, this game is not for me..Version: 1.15.4000
✓ Fun but too difficult at high levels and special gamesI agree with many of the other reviewers, the game is challenging yet there isn't enough time at the higher levels. Also entirely too difficult to win awards. Needs more rewards and make it simpler to earn gems. The daily spin needs to also to provide more shuffles. Understandably you want people to spend money and buy boosters but when you can't get through a level without buying them, it's time to quit playing, IMO. I am a Mahjong enthusiast and have played for 20 plus years but this game is way too difficult, the rewards are too few, and inadequate time is allotted to get through a level. Love this version but I stop p,sting until I can build up enough rewards to get through a country and earn enough stars to move through the gate. Just my opinion. Once the frustration exceeds the fun, I will stop playing. Lastly what is the issue with the friends? Cannot contact them, cannot add or delete them, and the game keeps promising, next update? Ugh.....Version: 1.9.2100
✓ Mah Jong JournePlease update with new countries. I have gone as far as I can go. Just updated, so another month with nothing to do. Don’t want to play the monthly journeys, and are you EVER going to do something with the house. As far as I can go there too..Version: 1.25.9600
✓ Stuck on level 60I’ve been enjoying playing for a few months now so know the score. It’s a bit annoying when they keep trying to get me to buy diamonds but I just ignore them. Now though I I am stuck on level 60 ie there are no matches left but it doesn’t say no more moves so I think they’re trying to make me spend some money. Anyone else had this happen to them?.Version: 1.10.2601
✓ Good funShould be able to progress regardless of stars earned.Version: 1.9.2100
✓ Not so good a game for new players!!Lots of problems with getting the final prize now in special games. It’s annoying to redo over 15-20 times for 1 prize. I started this last spring game with over 700 flowers and finished levels with about 400 to spare and now I’ve run out of flowers trying to get the pieces to finish off. Gave up and just play around every now and then to pass time. It’s also annoying not being able to go straight to where the games are to collect more flowers without having to go to the competition...try to play...and then get taken to the right section. There should be a way to go back to early games without having to go page by page. Well we’re now on the Halloween game and surprise surprise ....just played level 14 ten times and still no ‘mask’. Sick of it so will move on to another game until this one finishes. Finished all the levels so nothing to do here and won’t try another of their games as it’s probably the same. Lots of work for little reward..Version: 1.25.8000
✓ It’s not my cup of tea, but that’s mostly a matter of tasteThis is a reasonably fun game with a lot of variants, layers of bright cutesy graphics and a whole lot going on in general. There are a lot of games that look like this one: fantastical scenes densely littered with small brilliantly-colored icons that don’t stop sparkling or moving about. The intended audience seems to be preteens, especially given how sugary sweet and overly cute it all is. To me this style of game design only manages to be distracting and annoying. I don’t want to waste time waiting for things like the floating glove to point toward the next level before I can get on with playing. My second major issue is the pay-for-cheats aspect. I play to test my skill, I want to win or lose fairly playing a challenging board. To me, having the option to buy out of a losing game is counter to the whole point of playing in the first place. It creates fake wins, so what’s the point? On the positive side: the boards so far are neither stupidly simple or unreasonably hard, the tiles are easy to read and there are a lot of different card sets with unusual designs (though here again they tend to have a cartoonish/coloring book feel)..Version: 1.12.3200
✓ DisappointedHonestly I’d have to say this is one of the best mahjong game I have ever played. Yet I’m terribly disappointed it is so hard to move on. No matter how many tries i do. It is nearly impossible to get 3 stars. In most mahjong games you win for the most part. In this game you lose for the most part and have to reshuffle or use a life. Their are times I’ve had to reshuffle like 3 times per game. And it cost me money it is not cheap either. I’d say over priced. 99.9% of the games you always have to reshuffle. If you use up your life’s the waiting span to get more is unbearable. Terrible,frustrating. Whenever you win those boost you get are usually ones I barely use and have enough on. You should instead give reshuffles and more life’s and those are the most used ones. Or reward us with diamonds to assist us in purchasing more boost. The firecracker boost I don’t even use no more. As for the most part instead of eliminating the tiles to help you go through the game. It makes me lose and I have to start over. The music is nice and soothing. Please change it every so often. It gets annoying to hear the same over and over again. I guest I may have to give up this game as it is come to the point I can’t afford it. You need to make lots of changes. I’ve read your reviews most are negative. We all have basically the same concerns..Version: 1.20.4601
✓ The graphics are fun but there is far too much, interfering with game playEvery change made worsens the game. This latest change away from an actual timer on levels to the non-specific time bar is horrible because there is no way to tell how close you are to earning all three stars. The red curtain opening and closing between games is just plain annoying, contributes nothing to the game, seems calculated to upset player concentration, and just makes one more action that slows play down. Are you trying to irritate your clients or what, or is that the only thing designers could think of to tie in to the Sydney Opera House? Hopefully it will go away with the next level?! Okay. It didn’t go away. More is the pity. Pretty much finished with the endless ads before, during, at the end of play, and randomly scattered any time the game is open. Too bad you’ve wrecked a once-fun game. Thank you for at least removing that screen that was always begging for money to support the developers. Now if you could see your way clear to offering a version without 15 breaks for selling other games in a purchase version that would be great..Version: 1.12.3300
✓ FrustratedI’ve been playing this game for a couple of years now and in the past I had no issues with any of the events, regular games or anything else. However recently I have given up completely on the events and their rewards. I haven’t gotten an event pedestal for at least 3 months because the amount of resources and effort required to gather all the pedestal items is not worth it. Playing 1 game 20+ times trying to get 1 minor item is not worth the reward. I know there have been others also frustrated with this, so please fix this issue somehow. A lot of players will not continue to play if all they get is frustration..Version: 1.25.6200
✓ I Spy An In App Money SpinnerI love these I spy games, but the free game is nothing more than an in-app purchases rort. Despite the disclaimer that the game can be won without boosters, the purchase offers come thick and fast just as it becomes more challenging. I like this game, but I'd rather pay for it and earn boosters as bonuses. Or maybe I'm too old to be fast enough! Can't see young people flocking to play, however..Version: 1.9.2200
✓ Latest version a set backI’ve been playing this game for a while and I’ve never needed to write a review about how the latest version is worse than the previous. To the developers - what were you thinking? Did you not do consumer testing? You wasted time by developing and deploying this version. Would suggest you roll back. The extra screens that pop up provide no value but do take up hard disk space..Version: 1.12.3200
✓ Too hardA recent update, not sure which one, has made the games harder to win. To get 3 stars you need to be extremely fast and I am not so I usually get 2 or 1, which means I cannot progress through the gate to the next section without replaying the games multiple times. I have been playing for a while now and am up to game 592, but it will take me a week to get into 593. I refuse to make purchases in a game that I can’t progress in. To collect eggs you need to play games already played which slows down progress. I have collected eggs to play the bonus game but can’t get past the first set of 3 games and of course the new format means I drop back to the start each time I fail so I keep playing the same games over and over. Have tried many times and am now just giving up and will delete the game..Version: 1.15.4000
✓ I like it but...Good game but would like to be able to switch tile sets as some are very hard to see. Also I expect that using a shuffle should make the game winnable but some levels have used two shuffles and still can't complete. Starting to get annoyed by this trend..Version: 1.9.2400
🙂 Mahjong Journey®: Tile Match Positive Reviews
Mahjong Journey®: Tile Match works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Mahjong Journey®: Tile Match.
⛔ Mahjong Journey®: Tile Match Problems
