- 94.5LEGITIMACY SCORE
- 95.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
SyncUP TRACKER App Complaints & User Negative Comments 2024
SyncUP TRACKER app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using SyncUP TRACKER? Can you share your negative thoughts about syncup tracker?
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SyncUP TRACKER for Negative User Reviews
✓ Always onboardingNever get device sync to work. Follow directions but always says onboarding.....Version: 1.15.1
✓ App won’t openAfter downloading the app it freezes when I type my password in. Happens when autofilling or manually putting it in. I’ve deleted and redownloaded the app and rebooted my phone multiple times and still can’t log in. The app always freezes and crashes at the login page..Version: 1.15.1
✓ The location is way offThe location is way off it's not even where my pet is at.Version: 1.15.0
✓ Delay response to notify.I got my car window broken didn’t notify me and multiple times I wish could be better. V/R Your customer Rene Cosme.Version: 1.14.1
✓ FrustratingI’ve only had tracker a month and it ran up my bill $200 plus. Next bill has been adding up again. Turned it off and well going to have to cancel service to it. Very disappointed, I had to upgrade to this new tracker cause previous one was not going to work and well was not expecting it to cost me this much. Makes no sense to be charged for text messages on a tracker when already paying for data service. Wonder if anyone else has had this issue, but apparently I’m the first. This is very frustrating and disappointing. App doesn’t even send me notifications..Version: 1.0.6
✓ FrustratingEverytime I try to type my long password the app freezes. No other T-Mobile app freezes like this.Version: 1.15.0
✓ CalibrationSeems like the actual place the tracker says it’s at it 200 yards off. Not very accurate..Version: 1.15.0
✓ FixIt doesn’t snapshot movement automatically and save it for you like if your asleep and are unable to track..Version: 1.14.1
✓ Needs constant monitoring. GlitchesYou have to check constantly to make sure that they’re still on..Version: 1.15.1
✓ No Spanish?This app doesn’t have Spanish functionality which limits it for use for Spanish speakers. Is there an update coming for it or is it just stuck on English only?.Version: 1.0.5
✓ Motion alert feature not workingThe Motion Alert has stopped working. The feature turns itself off after being turned on. Needs bug fixes and improvements. This is sub standard..Version: 1.0.6
✓ UsefulI use this for tracking my baby’s car seat. I do wish the light detection worked better..Version: 1.11.0
✓ DisappointingHad the Sprint version of this tracker & app and was forced to switch to the T-Mobile tracker & app. This device doesn’t send notifications, doesn’t track when the motion track is enabled. Called T-Mobile twice to troubleshoot the problem. Went through every troubleshooting step with tech support and couldn’t solve the problem. It useless..Version: 1.0.6
✓ Missing featuresFit and finish is nice but… We switched to this from the Sprint Safe and Found because our Sprint one is no longer supported. To our disappointment it seems it doesn’t support family members like the sprint version did. Please add a feature to share a tracker with two different accounts/add a family member. We’d like to both be able to track our pup if he gets away from us..Version: 1.0.5
✓ I can’t accessI can’t open the app it’s telling me it’s already active in a different account it’s not other way for me to go back for different options.Version: 1.0.5
✓ I don’t live in CanadaAny time I try to set a geo fence it says the address is in Canada and doesn’t work. The only alerts I get are for low battery. There are serious issues with the app and the people at t-mobile say it’s been terrible working with these things because of horrible support. The app doesn’t work properly and the developers haven’t fixed it..Version: 1.0.5
✓ Track issuesDoesn’t track in real time. Extremely slow.Version: 1.0.6
✓ It’s good to know where our child is!The SyncUp TRACKER shows us in real time where he is so we can keep track of where he is, and find him if we need to. It’s been a real help. We put one on his scooter and one on his bicycle, but we end up having to recharge them every four days. The battery life isn’t very long. We can send him a “buz” if we want to signal him, but he cannot signal to us from the tracker. All in all, it is helpful, and affordable..Version: 1.0.5
✓ Great product; app has issuesThe product works great when the app works. For some reason I’m consistently getting a blank screen every time I open the app. This happens frequently but not always. I can shutdown the app. I can delete it and reinstall it. Nothing works but then POOF one morning it’ll work again. It defeats the purpose of the tracker if the app isn’t working..Version: 1.0.3
✓ Could be better, but gets the job done.I got 2 trackers for my dogs, if they were ever to run away and to be notified when they are let out. I got these 2 trackers because there was a special promotion and I was thinking about getting trackers for my dogs, eventually. I was told these trackers could be used for dogs but the design doesn’t seem like it. I had to double loop the wrist holder it case with to make it more durable to not fall off and attached a key ring to that. Then I was able to attach the key ring to my dog’s collars. It would have been nice if I could have attached the key ring straight to the tracker. The device is also quite thick which doesn’t help the appeal of it. As far as the features, I think they are great! At first the app wasn’t notifying me when my dogs would leave the “virtual boundary” until I deleted and re-downloaded the app and adjust the settings, again. Now I receive my notifications when they leave but only past the virtual boundary. I would like if the boundary could be adjust to a smaller perimeter so I would know every time they leave the house to be let out in the yard. But the boundary covers 300ft minimum I believe which prevents me from being notified if they were let out in the yard. The GPS works great and it’s pretty accurate. I wish the battery lasted longer. For the price, the product is great and, gets the job done 👍🏽.Version: 1.0.5
✓ Up to date informationIt doesn’t give all the history.Version: 1.0.5
✓ BatteryI like the device, however the battery 🪫 life should be a lot longer, I have to recharge it often…it there a newer model?.Version: 1.11.0
✓ Constant issues updatingI’m pleased with this WHEN it works. But many times it’s not syncing..Version: 1.0.5
🙂 SyncUP TRACKER Positive Reviews
SyncUP TRACKER works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact SyncUP TRACKER.
⛔ SyncUP TRACKER Problems
