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Global Wellness Challenge App Complaints & User Negative Comments 2024
Global Wellness Challenge app received 44 complaints, negative comments and reviews by users. Have you ever had a bad experience using Global Wellness Challenge? Can you share your negative thoughts about global wellness challenge?
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Global Wellness Challenge for Negative User Reviews
✓ App disappointmentI was able to log into the app the first week of the challenge, but since then it is not worked. The logon page froze and I have not been able to sync my watch..Version: 1.0.12
✓ Stopped workingWill not open. Spins for a few seconds and then closes. Have uninstalled and reinstalled several times with no luck..Version: 1.0.12
✓ Log In IssueHaven’t been able to login for a couple of days now. Unsure of how to fix, app is up to date and phone is connected to internet..Version: 1.0.16
✓ No longer functionalThe app was good when I initially downloaded it but it stopped functioning at the end of the 1st week of the challenge. With the new website and app you are supposed to log onto the app daily to get the information from your synced device (FitBit) and now that the app isn’t working there is no way to download your device information. This app has been a great disappointment to say the least..Version: 1.0.10
✓ Terrible. Barely works.App only works about 10% of the time and spends the other 90% of the time loading endlessly..Version: 1.0.13
✓ Does not workI haven’t been able to access the app since I downloaded it. I’ve tried uninstalling and reinstalling about 5 times, rebooted my phone, on and off wifi. It just won’t load. Disappointing..Version: 1.0.9
✓ Doesn’t work!I was able to log on the first couple of days, now it just spins and doesn’t let me log on..Version: 1.0.11
✓ Completely faulty app, no help availableThe idea behind this wellness challenge is great, but unfortunately, so many features don’t work. I’ve restarted my phone, uninstalled and reinstalled the app, but I continue to get error messages for inviting friends and family, connecting or disconnecting, wearable devices, and trying to contact help for more help, when I go to the website, the only option for help is to look at the topics they’ve already created, but there’s no way to move beyond that..Version: 1.0.17
✓ App not functionalNeed an option for a 0 rating. The app will not login. I changed the password like it suggested still no luck. The web version works fine, but does not offer a logout option. I guess it balances out lol..Version: 1.0.5
✓ Poor Support poor appHorrible app halfway through the fitness challenge. The app just stopped updating. I constantly try to reload reached out to customer support. They took three and four days to get back to me. This is a horrible challenge and a horrible app..Version: 1.0.17
✓ App Login is GlitchedSimilar to the other user who reported a login problem, I had login problems and aware of several on my team who have had login problems. The Cigna Global Wellness Challenge website worked just fine for login; however, when I tried to login to the app, the app repeatedly blocked me, blocked me when I tried to create a new account, and blocked me when I did forgot password. Finally, after a lost of wasted time, I did Forgot Password a second time, chose a different password that did not match with what I had entered on the Cigna wellness challenge site, and it let me in. Then I had to go back to the site and change my password to match the app. I really like the Cigna Wellness Challenges - the mix of activities and team focus is fun and motivating for getting or staying in good health. However, the technical glitches with the app are a demotivator and really aggravating. Others on my team, reporting same or similar problems with the app login. Cigna - hope you can fix your app and get rid of the glitches..Version: 1.0.6
✓ Initially it worked until it didn’tWorked great initially. Now it just spins until it times out, will not log in. I even tried uninstalling and reinstalling but that doesn’t help either..Version: 1.0.10
✓ App Doesn’t WorkThis app is absolutely awful. It logged in one time and has yet to be able to log back in since. It wouldn’t be an issue given the web portal exists as well, but the only way to link to an Apple Watch is to use this app which, again, doesn’t work at all..Version: 1.0.13
✓ Cannot loginDoing a wellness challenge through work and I was only able to login the day before the challenge started. I can login on the website just fine, but not the app (which I believe was needed in order to sync my Fitbit?). Hoping it’s just because everyone is trying to use it right now? Would be a bummer if I can’t get credit for my workouts!.Version: 1.0.5
✓ Incorrect resultsApp is giving badges to people for logging 200 minutes when they haven’t logged a single minute yet. It says I’ve met 2% of my weight loss go and we just started..Version: 1.0.9
✓ Bugs need fixingAt first I loved the app. It was great I got to submit how long I was doing the exercises and see how many points I was achieving towards medals, it only worked for 2 days until it logged me out. I signed in again and I’m just stuck on the loading screen for hours. I turned off my phone and deleted the app multiple times, but still doesn’t log me back in and still stuck on the loading screen..Version: 1.0.12
✓ Terrible appThis is without a doubt one of the worst apps I’ve ever had the misfortune of using. It’s more buggy than a vegetable garden and loads like a broken down front loader. I spent the whole day just try to get the thing to just login. But it just spins and spins..Version: 1.0.17
✓ Never LoadsThe old version was so much better than this. Every time I try and login it just spins and spins no matter how many times I reload to try and sign in. Very frustrating and unusable..Version: 1.0.12
✓ App doesn’t workI was able to get into the app one time and no go since. Have deleted and downloaded multiple times with no success in addition to rebooting phone. Also, extremely frustrating that website has less features than the application claims..Version: 1.0.10
✓ Loading IssuesApp worked for two days and is now stuck on loading at the login. Have deleted and reinstalled multiple times and it remains stuck on loading..Version: 1.0.13
✓ Not loadingI have tried endlessly to load this app. It won’t open past the sign in. It just says loading and nothing happens. I have removed app and reloaded. Still unable to get in..Version: 1.0.10
✓ Garbage… should be 0 starsApp doesn’t load. Opens, you log in and it spins and spins and spins. Can’t sync an apple device to the challenge without this app so it puts people at a real disadvantage. Incredibly disappointed.Version: 1.0.11
✓ UnusableI have the same issue as some others who have stated that they are unable to even log in. Just sits on loading screens. This was sometimes as issue when my company had a fitness challenge a year ago, but somehow the problem is now worse..Version: 1.0.12
✓ The app doesn’t workHi - the app still doesn’t work on iOS. Downloaded the update but it still spins and doesn’t load. Was able to use it day one but after that the same issue is still happening..Version: 1.0.10
✓ Too buggyI was able to log in before the challenge started. Now it just spins and spins until it asks you log in again..Version: 1.0.10
✓ Still brokenStill broken after bug fixes and updates. Very disappointed that I can’t automatically track with Apple Watch..Version: 1.0.11
✓ App won’t workThe app worked the first day but now it won’t work and sync and I’m trying to do the challenge through work. I can log in fine through the website but need the app to sync with my watch..Version: 1.0.5
✓ Can’t log inThe app doesn’t work at all. I have to log into the website using the exact same device with the exact same internet connection. Uninstalling/reinstalling doesn’t help..Version: 1.0.11
✓ Can’t even get inI have tried everything to get this app to work. Uninstall…reinstall…. It just says loading and does nothing after I log in..Version: 1.0.12
✓ Doesn’t work?It won’t accept my password which I know is correct as I use it to log in via the website. When using the web version - difficulty synching Fitbit..Version: 1.0.5
✓ Can’t Log InThe app was working fine for the first day. Then I got stuck at the login page. Tried to restart app, restart phone, delete and download app again. Nothing worked..Version: 1.0.12
✓ Many issuesThe concept of the app is great. But there are many issues with it. I have to completely delete the app and reinstall it on a daily basis in order for it to function (update my workouts synced from Apple Fitness, it just gets stuck and won’t let you navigate through the app at all). A few days ago, my workouts would not sync from Apple to the app, so I had to manually add the data. Another issue is the ability to add a ton of socially connecting minutes. While socially connecting is important, I don’t thing that the majority of your points should come from that. This is intended to improve your fitness and health. So, going forward, I feel that socially connecting minutes should be limited, and a focus on active movement should be the priority..Version: 1.0.12
✓ After week one it stopped tracking my infoI agree with the other review. This app was golden for the first week. After that it no longer takes my info from my Fit but that’s synced with the app. I have too manually enter all my info daily..Version: 1.0.11
✓ TrashThis app barely works. Half the fitness challenge is coaxing the app to work. Exercices aren’t all mapped from Apple fitness in a way that makes sense and it constantly crashes. It’s officially stopped even opening for me. Would rate zero stars if I could..Version: 1.0.12
✓ Unable to open appI was able to use the app over the weekend to create my account. Since then, the app will not open. It just sits on the login page and spins, eventually giving me a link to “Return To Login” but that just makes it crash..Version: 1.0.10
✓ Doesn’t workI’ve tried downloading it and signing it but it just keeps on loading then asks you to go back to the home page.Version: 1.0.10
✓ Doesn’t work.The app worked for a couple of days and made tracking activity very easy. However it stopped working after the third day. There’s no tech support or response to email inquiries..Version: 1.0.11
✓ CrashesCrashes all of the time and I often can’t get it to login. It just spins like it’s trying but never logs into my account..Version: 1.0.13
✓ Doesn’t work!App doesn’t work anymore. It won’t let you log in and kept telling me my password was incorrect (it wasn’t). Now, it just spins and never logs in..Version: 1.0.12
✓ Needs an updateGreat app… when it works! The app unfortunately won’t stay logged in, which is okay but it doesn’t let you log back in. Pretty frustrating! - better use the desktop website.Version: 1.0.9
✓ Terrible, worse than first attemptThis app exists only to check a box for Cigna’s Health challenge…yeah, sure, we have an app! Evernorth bombed on this, should I even call it “attempt” to make a UI that was usable. You can’t see what your team or challenge mates are doing very easily. And getting a badge is a hassle - there is no tracking what is being done and no way to tell how much more you need to do what activities to get a badge. There i s just a random bar under each badge that the Evernorth team called a progress bar but you can’t tell what the progress is. Its mildly infuriating..Version: 1.0.16
✓ Doesn’t work at allThis app won’t even log in. Completely unusable. I have even gone so far as to delete the app and reinstall it. Nope. Additionally for some reason the only way to link my Apple Watch fitness is through this app versus the website (which actually works), so I have no way to link my watch which tracks everything seamlessly. May as well not even have an app for this..Version: 1.0.13
✓ Seamless!The new app is fantastic! I appreciate the ‘stay logged in’ functionality of the new design. No issues signing in or syncing! Great work, Cigna Team!.Version: 1.0.9
✓ Stopped workingI’ve been trying to log in since Tuesday and it just keeps saying “loading”..Version: 1.0.10
🙂 Global Wellness Challenge Positive Reviews
Global Wellness Challenge works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Global Wellness Challenge.
⛔ Global Wellness Challenge Problems
