- 22.5LEGITIMACY SCORE
- 26.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
ReadyCLOUD App Complaints & User Negative Comments 2024
ReadyCLOUD app received 122 complaints, negative comments and reviews by users. Have you ever had a bad experience using ReadyCLOUD? Can you share your negative thoughts about readycloud?
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ReadyCLOUD for Negative User Reviews
✓ Someone at netgear please read this thank u xCome on netgear, Hire a small app development team and make this app good!! Simple things like integrate the media backup feature more, get ideas from google photos. Have An in app music/video/picture viewer. Fox the weird warping images in the media back up, all images are squeezed or stretched to look square. Have background backups that actually work, make the app look nicer. I’ll give it 5 stars once you have shown care for the product.Version: 2.0.0
✓ Connects to USB Readyshare, but that's itIOS 10.3.2 Recognizes USB device, a seagate 1tb portable drive. R7800 nighthawk. I can log in to the ready share and I am shown the share name, after a very long time still hourglassing waiting to connect. Cannot see any files. I turned on the media back up feature and the app includes a badge showing 897 files backed up, but the feature is unable to login, showing "login failed." I am not able to use this app as designed..Version: 1.5.9
✓ Terrible appI can access everything fine over the app and it even streams ok. The problem happens when you try to watch anything. The screen won't rotate properly and the aspect ratio is all incorrect which to be fair renders the app useless.Version: 1.5.1
✓ MUST DO BETTER!Complete disappointment. Poor user functionality. Rotation doesn't work on both iPhone and iPad..Version: 1.5.1
✓ App won’t update new filesWhen I add a new picture to a USB drive folder connected the the router from my windows 10 laptop I have to logout of this app and re-log in to see the new file. That gets old real fast.Version: 2.0.7
✓ Complete failure for APPI bought a router due to the advertisement of this capability, the ability to back up data from my phone remotely to a HD. However, this app will allow you to view the router, you cannot view the HD unless you on on another PC, this is not an iPhone friendly app..Version: 2.0.2
✓ App stop uploading photos to the NASIt start transferring photos and stack after few seconds, this bug was reported on their forum many times, and many years ago, but Netgear just didn’t care..Version: 2.0.7
✓ ReadycloudThe Readycloud system in my view is hopeless. It is difficult to set up and unreliable. I abandoned using it..Version: 1.5.6
✓ 2016 May updateDon't do it. App crashes immediately..Version: 1.5.7
✓ Latest update has killed the appBefore it was really slow to connect but once you were on it worked, now 403 errors while trying to access content on the nas 😡.Version: 2.0.0
✓ The basic functionality doesn't workI installed the app, signed in successfully and selected my router from the list. I try and connect and after a few seconds, it just says disconnected and I'm returned to the home screen. I don't have any non-default settings applied, so the fact that it can't even fulfill the most basic of requirements - allow access to my files - makes this among the most useless apps I've ever installed..Version: 1.5.9
✓ Took all renaming phone memoryI had 87g photo library and wanted to free up space. Bought a external HD and started uploading picture my phone said no memory left. I noticed after uploadind 3000 photos the app took up 8g of space. I was trying to upload not take up more memory on my phone made no sense so I deleted app..Version: 2.0.2
✓ Update App for new iPhonesApp needs to be updated for the new iPhone 6 & 6S sizes, image quality and scale is shocking.Version: 1.5.3
✓ PishAny chance. Any idea when you’re going to fix this app? Please put it back to the previous version. No I can’t email you as you are too late plus I doubt your app team will be able to sort the problem anyway. You went from an app the worked just about to an updated app the didn’t work..Version: 2.0.1
✓ Connects but can't access actual filesThis app connects with the NAS drive but fails to show me any file on the drive. Useless. Update - And after all these months. Still same crap..Version: 2.0.4
✓ DisappointingDoesn't seem to handle many popular video formats and as of today has suddenly decided all my movies are pdf's given them all a pdf icon and refuses to play any of them. Good start but needs work!.Version: 1.4.3
✓ Cannot view contents within folders of routerAfter the latest iOS update, this app has been hit or miss (mostly miss) when it comes to ease of access to the contents within the router. I primarily used this app to backup my photo library to an external storage drive attached to the router. After some difficulty setting up the media backup folder, it would work. Unfortunately, since the update, access has been very limited and no longer performs backups. Eventually one or two photos would upload but then it would hang. I have tried reinstalling to remedy this but to no avail. The app does have access to the external storage drive but only the folders are visible and it’s contents are not visible. Even after setting up a previous backup folder that was my original folder, contents are not visible. However, when logged onto the ReadyCLOUD website on the laptop, everything is accessible. Not quite sure what the issue is with the app but once this is resolved, then an updated review will be done. Otherwise, this app is useless to me with no means to provide its backup features..Version: 2.0.0
✓ BrokenWon’t backup pictures and no access over WiFi after iOS 11 update.Version: 2.0.0
✓ What are you guys doing?Every time there is an update, you fix some issues and introduce ones! In this last update you fixed the issue of background media backup but somehow reset its state! Now it started backing up around 4000 photos and videos from zero!!! And funny thing, it’s stuck somewhere in the middle and does not upload any further..Version: 2.0.1
✓ Updated to new IOS, now doesn't work.The app won't let me log into my account ever since I updated to IOS 10. I can access when I'm on my wifi, but not when I'm off of my home wifi. It never lets me log in, the log in screen just keeps popping up over and over again. Been like this for months..Version: 1.5.9
✓ What? No IPv6 support on cellular networks?Have had the ReadyNAS drive for some time and the phone app has been hit or miss. First it was just streaming content to my phone over cellular. Then that was fixed. Netgear finally fixed the media back up feature of the iOS app and now I can offload pics and vids without plugging in my phone to my computer. I still don’t trust the app will work after each iOS update. I am just glad it works for me now..Version: 2.0.2
✓ Waste of timeCannot find any devices.Version: 1.5.5
✓ UselessConfirming that this app is pretty much useless for all intents and purposes (at least the basic ones that should be easily supported). I downloaded it to play MP3 music off my USB drive and it goes to a new window then jumps right back without doing anything..Version: 2.0.3
✓ No Longer Allows Streaming and PlaybackWhat the hay did you guys do to this app? Now it only allows downloading, no streaming or playback of videos I have stored on my NAS! This needs fixed yesterday, or at least put previous version back on. I emailed you guys screen caps of the issues and still no fix a month later. Wow!.Version: 2.0.0
✓ ReadyCLOUDThis app is hopeless - you cannot easily access the files and when you do they suddenly freeze for no reason. The app then closes and you have to start all over again. Time to delete this form my IOS device as the frustration is not worth it..Version: 2.0.4
✓ The app that couldn't play anything now plays somethingsOct 23 2018 Oh well pity you can't give this app a negative score. It read the drive once but doesn't refresh if you add more to the drive. So the lack of video streaming and poor development makes this app next to useless. Sept 30 2018 Spotted there had been a update for this app on May 9 2018. So decided to try it again.... Well what can I say, at least I can login, see the folders but it only seems to like mp4 and jpg files. It won't stream movies you have to download them first, says the router doesn't support streaming through ReadyCloud About the only use it will be is for looking at photos. Dec 05 2017.. This must be one of the worse apps and most unsupported one I've ever come across. The use of this app was one of the selling points for their routers. Although it now reads the drive and shows the files and folders it still doesn't play, jpg, mkv, avi or mp4.So if your buying one of their routers to use this app don't bother. 2 years and it is still unusable. Another year and it'll be eligible for the Guinness book of records as being unusable for so long! Oct 21st 2017 After getting in touch with the developer I can actually logon to my drive via the app now. This was achieved after being asked to try unregistering and re-registering. I can now see all the folders but not many files, so it's still virtually unusable. As the person I dealt with has been helpful I'll up the score to 2 stars. Oct 13th 2017 Another great update. Could actually look at some photos before this update but now nothing works. Supposedly finds the router but nothing else. Software developer should be ashamed. So to recap for well over a year this app does virtually nothing, well done Netgear. July 4th 2017 Can't believe that it's been nearly 2 years and they still haven't got this app to work. One of the reasons I bought the d7000 router was to use this app. What a waste of time. Oct 1 2015 update killed this app. Disconnects from router, no longer streams MP4 files and never did stream avi files. If they don't fix then will uninstall as now it is completely useless! After they migrated the account this app actually started to work...... Now they do a update on May 18th and the app won't even open properly. Is there no one left in the world with any expertise? Oct 31 2016 When I saw my routers firmware had upgraded to use ReadyCloud I got excited, not for long though. This app finds the router fine but as soon as you try to access it the app crashes. Feb 14 2017 Three months on and still doesn't work although something has changed as it doesn't crash anymore but still won't play anything. Does netgear have any expertise at all?.Version: 2.0.2
✓ Not great..The app is very basic, only allowing u to open or download/share your files.. My previous (WD) NAS allowed for moving of files between folders, renaming them, deleting them etc. It had a lot more use.. Even kidding into this one takes too long. Please update with more useful features!.Version: 1.5.8
✓ Needs thumbnails badlyYou can see thumbnails in the backup screen, but not the download screen. Makes it nearly impossible to download a file on iOS.Version: 1.5.6
✓ Only works if you don't use any passwordRidiculous. So only works if you leave all of your permissions open for anyone to access. If you set your permissions to admin-there's no way to log in to get your data. Incredibly frustrating. I'm going to get a different router..Version: 1.5.9
✓ Shadow of its former self...This app worked great for me until the iOS 11 update. Now, in order to make it work, I have to log out and back in to the app every time I open it. If that is a safety feature, at least make the app support Touch ID. In its current state, it is very inconvenient to use. Also, when it does work, it isn’t as good as before... it is more buggy, often times failing to load photos and the thumbnail function does not work. Please update!.Version: 2.0.0
✓ Various issues but now working at leastInitially app saw my ReadyNas and listed it as a device - but if I try to access anything it just shows ‘unexpected response from server I eventually resolved that after several firmware updates that were challenging to apply for various reasons. Now works reasonably well though there’s a few odd behaviours I am able to create and share weblinks which is useful..Version: 2.0.7
✓ UselessJust gets stuck on upload. Thanks for making it not work.Version: 2.0.2
✓ Can’t log inI can log into the ReadyCLOUD website but not the App. This App has always been reasonably useless but now it’s totally unusable. 🙄.Version: 2.0.0
✓ Poor appVideos and pictures won't work under rotation, folders are missing! Big let down.Version: 1.5.1
✓ Doesn't work!Version 2.0.0 is terrible. Running it is iOS 11 and media backup won't work and folders won't show up..Version: 2.0.0
✓ Terrible app!Wow, read the reviews and thought ‘it can’t be that bad’ but boy was I wrong! Picks up the drive on every other app and on my pc without issue. On this app all I get is that it’s offline! Really poor effort for a router that’s fantastic! Employ a proper app development team!.Version: 2.0.2
✓ Only works on WiFiWorks pretty good on WiFi. However, when on mobile data the log in function is broken and won't let you log in. Even if already logged in and switch from wifi to mobile you are not able to access any files and it just kicks you out. iOS 10.3.3 iPhone 6s +. When viewing the mobile web page I am able to log in but it's almost pointless because you can't do much on mobile web browser. You can't even view pictures without downloading (which you can't)..Version: 1.5.9
✓ Photo upload keeps abortingOn iPad and iPhone I get the upload process just stopping. It’s been over a year since last update. This app needs to be sorted.Version: 2.0.7
✓ New version terribleIt’s been over a month since v2.0.0 was released and reported that it didn’t work and it still does NOT work. Is anyone at Netgear addressing this? Please provide an update. The old version worked and the web Readycloud also works. Others are reporting the same issues both here and in the Netgear Community. Already did that a month ago!.Version: 2.0.0
✓ It’s not the best app and you make it worse!Since updating two days ago it doesn’t work just gives a network error. Thanks for making a poor app useless..Version: 2.0.1
✓ Fix Camera BackupThe camera backup reset after iOS upgrade and started backing up the same pictures as duplicates. please fix this bug to detect the already backed up pictures. Thanks..Version: 1.5.3
✓ Utter waste of timeApp doesn’t work. Very poor support from Netgear. Try the FileExplorer app instead..Version: 2.0.4
✓ Crashes every timeWhenever I go to open the device the app crashes.Version: 1.5.9
✓ Doesn’t work at all anymoreSince the new iOS update I can’t even sign in. Previously it worked for only half of the features advertised. I have never been able to upload all of my photos. I will not recommend the ready nas nor this app to my colleagues..Version: 2.0.0
✓ ReadyNAS APP FaultyNetgear have a major problem with the implementation of their myNetgear single sign-on & 6.5.0 firmware upgrade. Do not upgrade until they have a fix. This app will not load..Version: 1.5.7
✓ Not able to reliably save your iOS device’s mediaThe app ReadyCloud is not a reliable app for backing up your media found on iOS devices. It will begin uploading your iOS media to your storage device attached to your home netgear router. However, the app eventually pauses the upload indefinitely, leaving some iOS media not backed up to your storage device..Version: 2.0.3
✓ Barely adequateThis allows me to view my files ... but there's a lot of work to do. Look at some of the other iOS apps (like OneDrive) and this is MILES behind. Looking forward to some major updates (I hope) to get this up to speed..Version: 1.5.9
✓ Version 2.0.0 What have they DONE? Personal Cloud non iOS CompatibleI have been using 2 HDD hooked to a Netgear R8500. Wow, Finally I own my personal cloud. Unfortunately I bought an iPad with iOS11 but can’t open PDFs or files anymore. But with Windows 10 just fine. Lost iPhone media backup too since iOS 11. My wife still is on iOS 10 and works perfectly. Good God who did they hire to code this App at Netgear? Come on Netgear, if you can’t keep your app to par then Get out of the personal cloud business on iOS! iTunes media server unstable but fantastic when it works. Netgear lost it’s path. So much potential lost with iOS. On Windows, works very well though but this review is for iOS which is painfully bad now with iOS11.Version: 2.0.0
✓ Waste of timeCan’t even log in or create account due to unexplained errors why does netgear waste people’s time with this.Version: 2.0.0
✓ WorthlessSure you can connect to your attached USB drive to view items and such. That’s the extent. From an Apple i-device you can’t upload anything, only view and download from the drive. Would be nice to upload any type of file to the drive line you would on the computer or even Google Drive. Not worth my time, I’ll stick with Google Drive and transferring files with my network drive from the computers..Version: 2.0.0
✓ UselessKeeps backing up photos again and again even though it had already backed them up! This app is a waste of time and needs a lot if work to be useful!! Keeps on crashing.Version: 1.5.5
✓ AwfulI bought the Readynas 312 simply because of the iOS functionality. I have to say that this app is not fit for purpose. The unit will be returned..Version: 1.3.1
✓ Not workingFound my router but after I select on it it keeps searching. Works in browser like my PC..Version: 1.5.9
✓ Device is off lineSo disappointed. All backed up (photos) & can’t be found. I have tried and although I can access via my pc I can’t get any joy with this app. So disappointing.Version: 2.0.1
✓ Stopped Working!This app used to work then all of a sudden it shows my drives and hangs. I tried logging out and logging back in and I have the same issue; Clearly this app is broken. Found out it doesn’t work on iOS 16.3. But it does work on 15.7.3..Version: 2.1.2
✓ Not working anymoreLately (6month ago), media backup stopped working. Was hoping that it will be corrected shortly, but still dosent work correctly. Planning to buy a new one, will definitively look to buy an other brand. Sad, it was working so well, i don’t know what happen that it dosent work anymore. Dont buy netgear cloud product..Version: 2.0.0
✓ This app BLOWS.This app fails to deliver it’s basic primary function. I have had my ReadyNAS for several years. I wanted this app so I can view my files on my other devices. Even after a refresh, I can’t see recently backed up files. This is the PRIMARY function of this app and it failed to deliver..Version: 2.0.7
✓ BIG REGRETReally regret purchasing a net gear Nas drive all because of this app. Should had stuck with my old buffalo drive. Video get messed up when rotated. Also there no option were I can download to my iPhone device.Version: 1.5.1
✓ So-soIt gives fast access to videos, but the video player does not support AirPlay (even though the icon is there) and the is no way to control subtitles or closed-captions..Version: 1.5.9
✓ Absolute RubbishThis app is a complete load of rubbish. The Hipserv apps for the old Stora were much more reliable and faster. Readycloud software is slow and on my iPad has major display issues. I would have expected a lot better from Netgear!.Version: 1.5.1
✓ On iOS 9.2 and app still doesn't workIrregardless of which iOS your running this app is insufficiently developed to have any functionality. Was really looking forward to ReadyCloud features after purchasing an R7800 specifically for these features when Netgear's severely underdeveloped software (app & GUI) are the bottleneck and buggy to chokehold what the hardware can do. Advice, stay away from Netgear. I'm trying to switch back to ASUS again..Version: 1.5.9
✓ Not bad app, but too basic and even that doesn’t workUsed to work but not anymore with iOS 11.0.3.Version: 2.0.0
✓ PlutoKeep crashing on iPad too bad app.Version: 1.5.7
✓ Absolutely worthlessMy only expectation of this app was to have my photos backed up. I have tried for months to get it to work but it has only uploaded about 100 photos and it simply freezes. Worthless attempt at NAS.Version: 2.0.7
✓ Network performance is now much worse nowI used to have great connectivity and great throughput everywhere, especially when in the LAN at home. Now speed on LAN is slow and same as when I am remote. Why did you break the network performance?.Version: 2.0.0
✓ Great app but no supportIt's a great app but as with most NETGEAR products, support is non existent! Just click on the get support button and you'll see exactly what I mean. On any other app you download as soon as you click on the contact developer it opens up an email dialogue. But as with everything NETGEAR do, it's just a plan off to their web page to try and find the answers yourself. Very poor customer service NETGEAR. Which is why I very rarely but NETGEAR products..Version: 1.4.3
✓ Worked fine until updateWorked fine until the update, Now it's useless, Won't connect to my nas to upload files, Should have left it alone !.Version: 1.5.3
✓ Application having issues workingAs another user posted, with the iOS update I cannot view folders or any files on the ReadyCLOUD app. It won’t backup files and pictures from my phone either. Navigating to the ReadyCloud via browser I get full functionality. Please fix this application!.Version: 2.0.0
✓ Used to work fine.Tell me if you’ve heard this before... this app worked perfect on my iPhone6, and then I upgraded and now no work at all. I can’t say if it’s the app or IOS 11. I installed the IOS11 update and now the the app is crap. Too bad it was good while it lasted..Version: 2.0.0
✓ Horrible indeedI can’t believe that I changed my cloud provider from WDCloud to NetGear ReadyCLOUD hoping to have a better service. How disappointing to see that the app work even worser than WDMyCloud. With WDMyCloud I couldn’t connect to the app all the time - but when connected was working amazingly. With this app I can connect with the app - but the functionality is horrible. Loading the content very slow. On iPhone I see 6 main folders on iPad I see just 4 main folders (I don’t where the first 2 are hidden). All the icons are white (pictures), I don’t know if is a pdf or doc file. Guys you need to improve with this app. Sorry.Version: 2.0.0
✓ Works but needs media thumbnailsEasy setup on Nighthawk router and on iOS device. With a tiny bit more work, the app could be so much better. Two major features the app needs are: show thumbnails of media instead of a list, and carry over metadata associated with each photo or video instead of showing time stamp of backup. I really want to use this. Please update app..Version: 2.0.7
✓ Slow......I use my ReadyNAS 102 primarily for streaming films, TV and music. This app is the official Netgear app to stream video but it's very slow to the point of being useless and is disappointing. Having been using Plex as a media server on the NAS at home I used the Plex iOS app and connected it all together. The Plex app plays the media almost immediately where as the ReadyNAS cloud app takes ages. Netgear need to sort out what is causing this app to stream so slowly!.Version: 1.4.3
✓ Wast of time!On startup it crashes and does not work. Need to be fixe as does not work. Tried on multiple devices with different software versions.Version: 1.5.9
✓ TerribleWorst app by far. Keeps disconnecting from the network, keep getting error messages, auto rotation doesn't work so useless for streaming video. Can't believe an app could be so useless. Download File Browser instead, does everything this app doesn't..Version: 1.5.1
✓ Was goodThis was a great app for backing up media from your phone, now doesn’t work therefore useless!.Version: 2.0.7
✓ Not workingI download this app hoping to help me fixed my problem with storing all my file remotely, but to my dismay....it’s false advertising.....probably get Dlink. Giving the company (Netgear) to fix this problem within a month, if nothing change, just gonna junk this router Netgear nighthawk model R700👎🏻.Version: 2.0.0
✓ Very poor netgearRotation on videos and pictures doesn't work correctly. It full screens in the wrong aspect and there's no way to reduce cause it's now off the screen..Version: 1.5.1
✓ What’s the point?What is the point of this if I cannot upload anything using the app? I see in the picture previews for the app that it shows the individual uploading something to their NAS. After installation the app asks for permission to my photos but do not see any way to upload, forcing me to be home and in my office using my desktop to upload..Version: 2.0.4
✓ What is the point?This app allows me to access my readynas while in the move. Pros I can see my files. Cons Painfully slow to load Back up photos does not work Can't back up videos (not that it would matter; see above) Can't move files or have any control over them. Can't stream music it video Think if netgear tried they could come up with a useful app, like Dropbox app.Version: 1.4.2
✓ Login is brokenI can reset my password over and over but this app has a 0% success rate at logging me in. This app appears to not be maintained or supported. Last App Store update was ~1 year ago. This app should be supported or removed from the App Store. This app is staining the Netgear brand with a poor customer experience. Will look to Netgear competitors going forward..Version: 1.5.9
✓ Don't update on iPhonePants software, hard to believe software gets released in this condition.Version: 1.5.7
✓ Sync problemsThis app works the first time and if you add, delete or move file or directory then this app will choke. It seems you need to logout and log back in to make it work again but maybe 25%. I have remove the last sentence to this review because I found another solution..Version: 2.0.2
✓ One and doneIt worked the first time when setting up. After that, never worked again. Kind of pointless to advertised it as a feature, if the app hardly works. Basically, I'm using my readycloud as a local home share drive, which defeats the purpose of my own personal cloud storage..Version: 2.0.1
✓ Limited capability -please updateI find the app has limited functionality. I can browse to the Readyshare drive attached to my router just fine, and can view files. I cannot rename the files. Pretty key to being able to use this product for me. I can login via readycloud on a browser and rename there, but can’t preview the files without downloading it first. Not a very user friendly interface. Need to add the ability to preview files and rename them in both platforms to make it more usable. Step 2 - allow this app to be used in the iOS file system on iPad, so that I can browse my ready cloud drive through that interface. I can already use Google Drive, Drop Box, and Onedrive that way..Version: 2.0.2
✓ Almost unusable.When I first started using this app, 3 years ago, I was able to access my nas quickly and easily. Now every time I open the app it spends about a minute finding my device then another trying to load the folders on my device. Sometimes I have to close the app because it becomes un responsive after about 2 minutes of waiting. The only time I use this app is when I am not home and want to pull a ebook off of my nas. If I’m at home I either use a free ftp app or hook up to my computer and put what I need on my device. This app and cloud feature was the main reason I bought the readynas device. I liked the idea of being able to access my data from anywhere. Now I’m thinking I might should try a competitor and see if their cloud and app actually work..Version: 2.0.4
✓ Well done...... AgainGood work Netgear, one again you take a semi-useless app and make it totally useless. Fantastic new update App doesn’t work at all now. You’re masters at it. Not only that, just like Genie, I expect it will stay that way for six months or so. You have given that same, useless response to every person that has bothered to report the same problem, rather than posting useless responses to show Apple that have responded, why don’t you just listen and fix the app? Copying and pasting the same response to everyone shows just how much you can’t be bothered..Version: 2.0.0
✓ Keep crashing.Please fix it. I am using iPhone 5.Version: 1.5.7
✓ I cannot get the new app to runUpgrade crashes immediately on opening. I'm on iOS 9.3.2.Version: 1.5.7
✓ Very DisappointingThis app worked great for a while, but with recent app updates and firmware upgrades, this doesn’t work with the nighthawk 7000 router. NetGear support is nearly non-existent and slow to fix this, as it’s been problematic for nearly 6 months. Using the app as a way to backup your phone to external storage (a drive plugged into the router) was one of the things that made the router a great buy, and without it, you’re better off going with LinkSys or another more reputable brand. Don’t download the app and get rid of the router - it’s just not worth the headaches..Version: 2.0.0
✓ What happened to the file namesThis app used to be a great way to access our files remotely. The font used to adjust so you could see long file names. Now they just truncate the file name and replace with an ellipsis which is terrible idea. Is there a way to go back to the previous version?.Version: 1.5.3
✓ Terrible for media backupI bought this to be able to backup my files from my computer and especially media from my iPhone. A few years ago it would work. Unfortunately now it is pretty useless. It consistently hangs and won’t backup photos from my iPhone. Overall the app renders the idea of having your own cloud storage useless. The app doesn’t work and this the actual NAS is junk for me. Can I give it zero stars?.Version: 2.0.7
✓ After install, it keeps crashing!After installing this app, it immediately begins to crash, claiming my device is not set up!! I just accessed it from the app on my MacBook Pro ... it’s set up alright. Now, I’m feeling a little “set up” myself! I’ll give it a bit and see if this all cleans up. Mid so, I’ll come back and update my review, but for now? Eeeh! No thanks!.Version: 2.0.4
✓ Keeps crashingIs Netgear not supporting this app anymore. Horrible interface.Version: 1.5.3
✓ SpennyCrashes upon opening..Version: 1.5.9
✓ Update is a step backwardsJust updated to the latest version on iPad. Truly awful! It was fine but now it's unusable. Progress? Does no one actually open the app on a device before making these versions live?.Version: 1.5.0
✓ UnusableThis app has been so bad for so many years, I’m surprised Apple allows it to remain on the App Store..Version: 2.0.7
✓ FAIL! USELESS APPThis app is a joke. The network drive is visible on all other devices and laptops, even on a Mac but when I click on the router in this app to access the drive all I get is ERROR OCCURRED! Can't see my shared folder at all. The same on iPad and on my wife's iPhone as well. Not worth download until Netgear actually deploys a proper functional app..Version: 2.0.2
✓ IT DOESN'T WORK!This would be a great app, if only it would work... From the moment I've installed it I've been getting "Internal Server Error". I can see my NAS and its folders, but I can't open any files or backup new ones. Please fix this!.Version: 1.3.2
✓ Suggested EnhancementI was able to save my pictures to the drive I have attached and see any files on the drive and then I added a password to access the drive. Now the app is useless. I have tried to do through the getgear community, but the only response is from other people with the same problem, and it has been a month since I first posted. It is like netgear can't or won't fix a security problem with the app. If it try to access the drive using their web site it words. Don't know why they can't get the app to work..Version: 1.5.9
✓ Severe battery hog!Needs naming and shaming because it remains open for hours in the background consuming battery. Netgear should be ashamed. Apart from this it's features are very basic and don't even allow streaming of media. Overall a terrible attempt.Version: 1.5.8
✓ Not impressedThis app worked fine before the update. Now videos do not display correctly in landscape mode and when contacting Netgear about it they wanted to charge me for them to investigate. What a joke. My next NAS will be from another brand for sure..Version: 1.5.0
✓ SaadIt is very bad app because it crashes when starts, so it needs big fixes..Version: 1.5.9
✓ Not goodThis app barely works. For the quality of their routers it should be a great app!!! Will not play videos when your off home network, will not let you choose which files you want to upload or where to put them hope improvements are coming soon...Version: 1.5.9
✓ This app is so bad...Honestly, it caches an old snapshot of the drive contents and doesn’t work when you click to open a file. I had a drive go bad so I pulled it to replace it. ReadyCLOUD still saw the drive as connected with the same cached snapshot. The only way to resolve this was to uninstall the app. I reinstalled once we got a new drive up and running...which ReadyCLOUD can’t find at all... My husband had the exact same issues and just uninstalled the app. The new drive works fine, this app is crap..Version: 2.0.7
✓ Crashes a lotThis app crashes very often. It sometimes happens when browsing files, it sometimes happens when trying to download an image, it sometimes happens when viewing files. Recently, it happened when trying to save backed-up photos to my camera roll. Essentially, I’m unable to do anything with this app 90% of the time..Version: 2.0.4
✓ Does not work since updateThe app used to work fine on both my iPad and iPhone. However since a recent update folders cannot be navigated properly and files cannot be downloaded - rendering the app useless. The error "read: end of file" keeps appearing. I can access everything and download using the web portal, but this is a pain on a phone or tablet. Seems to be a widespread problem according to forums but Netgear support was not aware of an issue when I spoke to them. Sort it out please Netgear..Version: 1.5.1
✓ Pathetically SlowThis app is pathetically slow, so much so that it renders it unusable. I’ve never really been happy with Netgear products so I don’t know why I bought a Netgear router this time. I guess I was in a hurry because a lightning storm electrical surge destroyed the router I was then using. I think the Netgear router was on sale at Staples but I should have exercised better judgment. It just hasn’t been reliable in any way (Nighthawk router) and I shouldn’t be surprised that their mobile app is useless for accessing my files remotely. Frankly, I can’t even easily access my files from a computer that’s on the same network with a Cat5 connection to the router. If you have problems with the embedded software under those circumstances, you know it’s going to be all bad. In short, steer clear of the Netgear products. I’m really kicking myself..Version: 2.0.7
✓ Photos stopped syncingI have been using this app to sync photos from my iPhone to My NAS 314. After syncing few photos, it gets stuck. I have tried clearing the cache and also reinstalled the app. Problem still exists..Version: 2.0.7
✓ Open a folder of photos, watch it crashThis app is broken, completely. If you’re able to open a single file with it before it crashes, pat yourself on the back. Consider mobile access of your files to be nonexistent..Version: 2.0.3
✓ Latest code causes app to crashSince the latest update my app crashes and it thinks every image I have is new and needs to be backed up again... very frustrating. Not well tested..Version: 2.0.1
✓ Broken since updateThis app used to work now you can’t see any of the folders contents. Backup is atrocious and keeps restarting a file before it gets to 100%. Whoever the developer of the last update messed with this they should go back to the previous version..Version: 2.0.0
✓ What’s going on Netgear?Very poor app, I can upload pictures from my phone onto the NAS but once they are on the NAS I can only view a thumbnail of the picture! I cannot open any pictures on my NAS unit via my phone let alone stream any kind of audio or video media! Before the update I could open pictures & download audio files from the NAS albeit very slow, it did it eventually, now there is nothing! Just an error message! I use my NAS predominantly for Plex & very rarely have any issues with streaming films over LAN or WAN. So if a small company like Plex can make a great app, why does a company like Netgear struggle so?! For such a large hardware company their official app is a very questionable half hearted attempt at what could be a really good app! Disappointing Netgear!.Version: 2.0.0
✓ Absolutely worthlessCan be used to browse and view the files on your NetGear router connected NAS device only. None of the functions to try and work with the file works. Can’t save, can’t share, can’t export/import into another app... crashes all the time. Please fix this..Version: 2.0.4
✓ Media backup hasn’t either since last updateI used to have my iPhone pictures automatically backed up to my ReadyNAS, but this feature hasn’t worked since the last update. The ‘Backup in Background’ simply does not work — it uploads pictures only when the app is actively opened. When you change to another app, it just stops I spent $$ on the ReadyNAS and the app doesn’t work — Please resolve ASAP!!.Version: 2.0.0
✓ New update stops us accessing filesNew update on 12/10 has stopped accessing our files remotely. Please update your update ASAP. Thank you.Version: 2.0.0
✓ Does not work - unable to create accountDoes not work - unable to create account.Version: 2.0.2
✓ Readyshare stinksMaybe there is a solution but I can’t get it to upload my iPhones stuff. Not sure but I’ve done all the solutions they recommend. I’m about to give up. I get that iCloud does it but I don’t want to have everything in one place. I’m searching for something better..Version: 2.0.4
✓ CrapThis couldn't be a more unreliable, misguided, poorly developed app. mine worked for about a year, and when i mean work, i mean extremely slow and inefficient with poorly guided tools that are barely configurable with minimal options. all i want is an app that syncs with my readynas and helps me get my photos off my phone. that's all. should be simple, right? wrong. it can barely handle 2500 images, as in refreshing them and backing them up without error. and then there's the migration confusion of the netgear account and joining them to the readycloud avcount..... or whatever. i can discover both my nas devises, but i can't access them?!?! come on!!!!.Version: 1.5.9
✓ Can’t see any sharesI open the app click my nas but can’t see anything inside. I get error network error occurred even if the same network as the nas and on 4g.Version: 2.0.2
✓ Getting betterLatest update might work.Version: 2.0.4
✓ App crashesApp crashes when connecting to devices. A total waste of time.Version: 1.5.9
✓ App doesn’t sync photos from iPhone 12 Pro MaxHello Team, I just upgraded to iPhone 12 Pro Max. Installed the ReadyCloud App from the App Store. First three or four photos will get uploaded and then the upload stops. I will appreciate if someone could help me with it..Version: 2.0.7
🙂 ReadyCLOUD Positive Reviews
ReadyCLOUD works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ReadyCLOUD.
⛔ ReadyCLOUD Problems
