- 88.6LEGITIMACY SCORE
- 89.1SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Fas REWARDS® App Complaints & User Negative Comments 2024
Fas REWARDS® app received 27 complaints, negative comments and reviews by users. Have you ever had a bad experience using Fas REWARDS®? Can you share your negative thoughts about fas rewards®?
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Fas REWARDS® for Negative User Reviews
✓ Won’t let me create my passwordDownload the app already giving me headaches why? I created my account and keeps saying password bla bla I did put special marks but still saying the same so here I have a app that won’t except my password there’s a name numbers and ?! So why this issue early this morning? I don’t have time sitting here trying to get through so this app sits in the background. 😕.Version: 23.8.2023040301(2023040301)
✓ App is trashI tried to merge my paper card with electronic app and it wouldn’t let me… so I set up the electronic card with another email address and I used it for the first time today to purchase a coffee and I checked my order history and the purchase is not showing!!! I’ll be deleting this app and just use my paper card instead!!!!.Version: 23.14.2023092201(2023092201)
✓ Server ErrorHaving issues logging in!! Said “other error returned from server”. I deleted app and downloaded again and same issue..Version: 23.8.2023042101(2023042102)
✓ Gas rewards - fas bucks disappear 👎🏻Every time I earn fas buks I don’t even get to use them. They just disappear! And when I sent a email about this no one replied like no one cared at all. Worst support ever! Don’t waste your time with this app..Version: 23.14.2023092201(2023092201)
✓ Employee reviewApp crashes constantly, and almost never works. I like the app, but it definitely needs to be updated. Half the options in the app don’t even work, they just crash the app, and it’s been this way over a year..Version: 21.59.2021110901
✓ It won’t even let me sign in!!!😠😠I got the app in hope of saving some money like most people downloading this app, but as I was trying to make an account, it told me that my phone number (or a phone number like mine) has already existed in the system. I am not going to change my number for this stupidity in hope of saving a few cents. If this is just a problem with said system then please reply for beggars can not be choosers and I can just choose to delete the app. I long for a speedily response for this matter and hope that the responder has a enjoyable 2023 year..Version: 23.8.2023042101(2023042102)
✓ No goodI have my card tried so manny time to get my card down low on it it keeps telling me no account you send me notes for the special all the time I was getting 10 cents off until it stoped and I got free stuff so what’s going on with the app I don’t understand. I only used it in side to buy specials and get gas this app want let me put in my card and except it.Version: 23.8.2023042101(2023042102)
✓ After update: no transaction history, no reward total, contact us form doesn’t workAn older version of the app had a transaction history, ability to see earned rewards (5¢ off etc), and the contact us form worked great to add a transaction when a location didn’t take my loyalty ID. Now all the good features are gone and the contact us form doesn’t work so there’s no way to get a transaction manually added or even communicate issues with the app..Version: 23.8.2023040301(2023040301)
✓ Error messageEver since the most recent update, I haven’t been able to sign in and redeem my free weekly rewards. At least the older version would automatically apply any free items without all the hassle the new version provides..Version: 23.8.2023040301(2023040301)
✓ Can't log inThis app feels clunky, confusing, and difficult to use ... and that's when it lets me log in, which is about half of the times that I have tried to do so..Version: 23.8.2023042101(2023042102)
✓ PointlessI’m trying to figure out the point of this app because I don’t have a car to use for gas and there is never information about what the current special inside the store is, no digital coupons etc. I think I’m going to delete this app because it’s just wasting space on my phone..Version: 21.59.2021110901
✓ This app is trashI keeps kicking me off the app claiming error. Even after my thumbprint, email address, and password. I’ve used it twice. Both times I had to use a different email address and start the process over from the beginning. Once I used the free $5 credit. The app no longer worked for my second purchase. Nor would it allow me to link the Fasrewards card to the app, so I wouldn’t need the app if there was a system error. What’s the use of downloading a app that’s only good for one use? Is the app secretly storing my phone’s information? If I enter my information. It claims that the user already exists but it won’t allow me entry..Version: 23.8.2023042101(2023042102)
✓ Terrible AppHad the app a few months and all the sudden I’m signed out of my account and it refuses to let me sign back in, saying “error” or “other error”. They must have hired some foreigner to design this app cause it seems like someone is stealing our information..Version: 23.8.2023042101(2023042102)
✓ Hate the look and new set upHate the new look and wish I could undo the update. The new look it is hard to navigate and the fact that my screen is now so busy it gives me a headache just to look at it. Lost my order history and an easy way to see when my rewards expire. Lost the easy to see list of deals for free stuff with pictures saying buy one get one deals. Keeps asking me for my location which I don’t want to give and can’t turn off it asking. Can’t opt out of emails either it literally will not let you. Also lost my rewards I had saved just updating the stupid thing. If you haven’t updated yet don’t bother..Version: 23.3.2023013101(2023013101)
✓ Existing cardWhen I registered, it asked if I had an existing card and when I put that information in there, it would not accept it so I had to register as a brand new customer. What do I gotta do to transfer my stuff from my existing card since your app system would not let me kept saying system error.Version: 23.19.20231214(2023121401)
✓ Login troublesThe app keeps kicking me out and when I went to get back in password denied had to reset password several times and still denies password..Version: 23.8.2023042101(2023042102)
✓ What is going on?It signed me out and now it won’t let me sign in. It says my email is not in the system but I go to make a new account and it says my email is already in use. I’m gonna delete this app and start going to different gas station..Version: 23.16.20231018(2023101802)
✓ FrustratedI like the app but since the updated it’s been very frustrating to use. It randomly signed me out and now it won’t let me log in because of a server error.Version: 23.8.2023042101(2023042102)
✓ No longer worksAfter I updated my phone to iOS 15 the app no longer opens or works. I’ve tried deleting it and reinstalling it and nothing happens. Fix this?.Version: 21.32.2021051801
✓ Still UselessI got the app to work, but it’s still pretty useless. When I present the barcode to the cashier, they are baffled and have no idea what it is. About 50% of the time, they can’t get it to scan and just do the transaction without the rewards card..Version: 19.57.2020011701
✓ Starving for cheap gasMy app isn’t working anymore. I tried the app support website and it doesn’t go anywhere.Version: 23.3.2023013101(2023013101)
✓ MehEvery single time I invite people to join it doesn’t work. Don’t get any bonus rewards nothing. Half the time when trying to sign up it glitches……. This app is starting to really irritate me..Version: 21.59.2021110901
✓ Broken appWhen trying to set up new account I get an error message when I try to key in my card number. Skipping card number takes you too create password page. Get error messages with any password I type in..Version: 19.57.2020011701
✓ No matching guest error messageCan not use this app . Keeps giving error message every time I try to sign up and add my card number smh 🤦♀️ if you can’t use it it’s useless! Even looked online trying find help with error message and can’t find any thing about how to get help with this so will have to delete it.Version: 21.59.2021110901
✓ Terrible frustrating changeI have had apps for Pride Stores for years. It changed a few years ago to the app that is now being replaced by this one. This one seems the worst by far. Expensive gas and frustrating app..Version: 23.17.20231107(2023110703)
✓ Waste of timeI got the app to get the free five dollars which I was told by a cashier at the shell station that I could use for gas. Turns out that’s not true. I didn’t use my five dollars for a few days only to see it completely disappear from my account. Why? Was there a time limit? And why is there a time limit? It’s free credit to accrue, right? If I have only a few days to use my credit then why accrue any at all? I’m one starring it for misleading context and false credit that is taken away as soon as you get it. You can’t even use it for gas..Version: 23.13.2023091901(2023091901)
✓ Really loved it until…Rewards were great until the store on my block hired petty thieves and they pretend to scan my card. When I questioned the price they just said it went up. This morning, my rewards were reflected on my transaction. Those kids do that all the time. I have receipts to prove it bc the only personnel I’m willing to do transactions with works the mornings and the price discrepancies shows this..Version: 23.8.2023042101(2023042102)
🙂 Fas REWARDS® Positive Reviews
Fas REWARDS® works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Fas REWARDS®.
⛔ Fas REWARDS® Problems
