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GSN Casino: Slot Machine Games App Complaints & User Negative Comments 2024
GSN Casino: Slot Machine Games app received 83 complaints, negative comments and reviews by users. Have you ever had a bad experience using GSN Casino: Slot Machine Games? Can you share your negative thoughts about gsn casino: slot machine games?
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GSN Casino: Slot Machine Games for Negative User Reviews
✓ Purely designed to empty your pocketsSimilar to actual casinos, they use every trick in the book to get you to buy tokens along with pop-ups every single time you change screens. The “free” tokens you are given are paltry amounts and those with chance involved rarely pay off. The big win scenarios on the slots virtually almost never hit when you bet big but happen with more frequency when you bet small amounts so the payoffs are smaller. This matters because many of the games require you to bet big to even access the larger payouts. I don’t have a problem with developers making money on the game they spend time and effort building and maintaining so I made a fee purchases but paying $99, etc. is just awfully greedy as I’m betting most if not all of these are based on the real slot machine ROMs so a lot less effort was involved. I’m sure there are licensing fees but again, they money people are paying for fake money and minimal amusement is ridiculous. You are better off buying scratch offs or playing real slots..Version: 4.30.1
✓ BingoBring back the bingo !.Version: 4.50.1
✓ A little helpGreat game. Let's you win millions then you lose them. Doesn't let you win so you buy more credits very addictive and can spend a fortune in the virtual world. Can become boring so in time interest will wane. Bigger wins so you can play on bigger stakes with bigger wins makes the game more exciting, which would help consumer and developer..Version: 4.34.2
✓ Do you love to light money on fire?I have loved this game for years, but it’s out of control how bad it has gotten. You have to pay $99 for an amount that is even close enough to make bets that will get you jackpots, but don’t have many hopes of winning, that doesn’t happen much! Do the math, many days it is $99 for 300 m tokens, it sounds like a lot, but 1 game requires a $16m minimum bet to even qualify to win the jackpots. So for $99, you get less than 20 spins????? And I guarantee, that game does not pay off in 20 spins! Customer service USED TO BE great, there were glitches, but they would make things right. Now, there is no support, you usually get a response with the equivalent to a shrug to say they can’t see the problem. Let me provide an example…there is a side game, Lucky Pins, that I have needed 4 gold pins since 57 days left in the game. Guess what? Despite spending BILLIONS in tokens, and a LOT of real money, it is now 3 days left… I still need those 4 gold pins. I’d that truly a game of chance? They will respond that this is a game of chance and sometimes that doesn’t go your way, but unless I am the most unlucky person ever, this is not a true game of chance, you WILL lose far more than you win. So if you like burning money with no fun in exchange, this app is for you!.Version: 4.45.1
✓ Gorilla game. Rip off, Rip off, Rip off all of the gamesDon't play unless you have a lot of money to lose. Every 30-40 spins you get something worth while and in the meantime you can lose a lot. Disappointing. 300,000 spent without as much as a bonus. REALLY. I keep giving this site a chance. Big mistake. They are not willing to even let you win a little. The American Buffalo game is just as bad. So advice, don't play unless you want to lose what you have. I hope everyone learns than GSN only wants all your coins. Just played their new game Gorilla and lost everything. In the course of an hour three bonuses and a total of 5,000 coins after I spent about 100,000 coins. Stay away. I can't believe that people play these games. Started playing Aqarium treasure and spent 2 million points. I won a total of 16,000. The more you play the less you get the bonus. I feel I'm going to get myself hooked on other games this website is a ripoff. Of all the games I play and there are many this is the absolute worst. Don't waste points!.Version: 3.68.0
✓ Video bingoVideo bingo has had the same game playing for months! Please change the game!.Version: 4.39.1
✓ GSNI like the game and have been playing for a long time. But lately when I win on spin the wheel I don't seem to be getting my wins???? It's happened 3x's in a row now..Version: 3.13.0
✓ Vídeo BingoIts frustrating me more than any other game! It used to be a lot of fun, now it’s become a disaster. I have been playing it for many years and really enjoyed it. To get the bingos especially two or three in a row is almost impossible. The initial bonus is always 2,500 or less. Rarely is it anything higher. What is wrong with you people. I’ve bought the tokens before but never again. It’s not worth it when you use these tokens you just bought and within minutes they’re gone because you haven’t won anything in the longest time. I won’t recommend it to anyone. I have to keep playing with very minimal bets so I can still see if I have a chance to win, but NOPE! The people who operate this game are not the same people who did it when I first started playing it a while back. There were more challenges but higher money given. I’m very disappointed with the game for sure..Version: 4.36.1
✓ ÉvaluationQuel casino ennuyant. Il n’y a pas de gain ou si peu. Je vais au casino pour avoir du plaisir mais depuis longtemps ce n’est plus le cas. La grande majorité des gains sont inférieurs a la mise. On dirait qu’ils veulent simplement vider ma banque..Version: 4.51.1
✓ No winning allowedCan’t win no mater how much you have.Version: 4.54.1
✓ So sad and disappointedI have loved gsn for so long and lately it’s has been so sad you can’t even login without a million that pop up, and not just once this happens every time you get out of a game, then every time you send me a bonus for the day or whatever it does not give it to me you guys have cheated me out of at least 3 million in just a week if not more this includes the bonuses I am looking into another game to play because can’t stand it anymore, how sad because I love gsn but it’s gsn that doesn’t like me I guess!! I use to love gsn play for hours but now get into gsn and can’t even play I’m off in ten minutes because you guys cheat me on my points and can’t play!!yes but what does gsn sending you a bonus everyday and you can’t get it! The bonus does not go through! I don’t think that has anything to do with luck!! But if it makes you feel good saying about some days you have luck and some days you don’t WHAT EVER!!! Do me a favor quit sending gifts that you do not intend on giving out!! It’s a joke and STUPID on your pat!!it has nothing about the games it has that you guys send gifts a Monday gift Tuesday and so forth well I click on it and I NEVER get that gift but whatever!!.Version: 4.54.2
✓ Potentially a good appCould actually be a good game, however it’s technique to get you to buy coins etc. Is to stitch you up when the game gives you bonuses or big wins, it will conveniently stop working, and games are not reloaded, you just lose everything. It actually happens on a regular basis, shame, the graphics and gameplay are generally really good.Version: 3.66.0
✓ GSN CasinoLove playing most games but never win enough to finish daily tasks or any other on going tasks you promote games with big wins but never win big always have to wait for hourly bonus to play again and play minimum bet to play millionaire machine would love to finish tasks but pay out are rubbish you have to bet millions and millions to get 100 tokens very poor payouts I got right to the end of season task and guess what lost millions of tokens never finished again also millionaire game doesn’t re set at midnight lire sets when I start playing very very poor payouts.Version: 4.54.1
✓ EXTREMELY DISAPPOINTED & FED UP!!!I have also been a player for over 5+ years and the games are awesome to play but you just can’t win anything to get urself anywhere in the game. I get myself so worked up because I wind up losing tokens by doing the bonus plays. And it’s just getting ridiculous. I only have over 1,200,00 tokens and have been playing that long if that tells you anything. However, I did win the top Jackpot on the Millionaire Machine (100,000,000 tokens) but I got a new phone and lost it all. But somehow, my bonus games for the day are saying for me to bet 9,000,000 to win 100,000 tokens!!!! Where is the fun in that?????? Come on guys, it wouldn’t hurt to give a fair deal on those games. Most of the time I can’t complete because it just isnt worth it. Unless that’s how you’re going about getting people to purchase token packages. Not fun and just about fed up and finally deleting app off of my phone and just finding another app just as fun with better winnings!!!!.Version: 4.4.1
✓ Gn games.Not as good as the games on my pc..Version: 2.1.0
✓ Watch and EarnWhere is the watch and earn feature? I already wrote to you once and got a feeble reply. It's been almost a month since it disappeared. Why don't you read your reviews and do something about it. Not everyone can afford to buy your coins, and I particularly don't want to either. So stop sitting on your hands and fix it 😡.Version: 3.63
✓ LLucky pin ripoff so long to get pins.Version: 4.53.2
✓ BummedThis game used to be fun. I loved the wheel of fortune with the cities. It was pretty stingy but bearable. You would spin the wheel for your daily bonus and had a chance of a million to start off with from what I remember. Now it’s garbage. No more wheel. You get to pick a suitcase from deal or no deal and it maximum amount is 50k. LAME. You usually wind up with 2k or less. So in an attempt to have fun, I watched like 20 or more stupid commercials and had accumulated about 150k. I lost that in two minutes. YOU GUYS ARE BLOWING IT!!! Loosen the the game some and give a much larger daily bonus. ITS NOT REAL MONEY THAT YOU’RE LOSING!!! To pay for credits after seeing how fast they get eaten up would be foolish. I’ve deleted this app because it makes me frustrated. That’s the opposite of fun. Games should be fun. Thanks for answering but it’s not a losing streak. It’s every single time that I play the game. Also random or not you are very capable of making the game easier or harder. Even a Vegas machine has that option. So it’s on you to either fix it or not. It’s not cool to respond to people as if the are stupid. You totally showed zero interest in solving the problem. Matter of fact you made it very clear that will most likely remain the same. I’ll probably play it for about a week and if it doesn’t seem to have been adjusted then I’m out. Thanks.Version: 4.38.1
✓ Payout is too lowI have to buy coins every second day it is getting way too expensive. I am getting close to deleting the app..Version: 4.52.1
✓ Not enough bonuses to play this game.I love this game I have been playing for years but the bonuses are so horrible.i get maybe 1200 to 2000 every spin it’s not even worth playing. I have numerous other games that give was more bonuses than this game. Please give more coins so I can play and enjoy this game again. If not I will be deleting it from my phone and sticking to the other games that offer way more credits and bounces. Thank you for you time and I hope this helps in determining that there needs to be more incentives to play. This is an an update to my previous review. Now the bonuses are even worse than they were. I buy so many coins so I can play this game and now the bonuses are terrible for the last couple of times I have collected my bonuses they are 2,500 hundred coins. Hardly enough to even spin one time on your games. I am going to delete this game if my boy sees continue to be this bad and not spending one more dim of my hard earned money. I feel like I am being taken advantage of. Please look into this and fix the is issue or you will loose a lot of money from me I will delete this game without hesitation..Version: 4.13.1
✓ Ok to play, but does not pay like beforeI've been playing this game for several years now. It used to pay much more frequently and at much higher levels than it did before. I never pay real money for a game, as it is just for fun. It also takes a long time to download each time you want to play. They did away with the Ghostbusters game, which had been my favorite. Bottom line....I don't play it as much as I used to. Update 2 years later after above review: I stuck with the app because I do like many of the games. The default when you log into a game has a very, very high dollar amount default; if you don't catch it before you spin, you lose a lot of money. I am a conservative player and don't like that feature at all!!! --->Wins are fewer than when I did a review 2 years ago.....and IF you win, it is often a pittance of what you bet, so you don't really get that "winning feeling". Mind you, there are times you can spin 20 times, get a bonus round and perhaps win a couple million dollars, but it is rare. Very disappointed in the app..Version: 3.51
✓ BingoSuch a dumb game if you don’t have tokens it pretty dam hard to play with one card cheap pay outs get a triple win on a 1,000 dollar card like friggen game is rigged 😡😡😡.Version: 4.53.2
✓ The best slots …. Very disappointing payoutsI have been playing GSN slots for several years I believe! This app offers the best variety of slots In the industry. Solid games that are as good today as they were when I started. And you are always coming out with creative new slots to keep things fresh. But despite all that, the GSN games offer less and less payouts. I have played Buffalo Slots more than 300 times and never see a bonus … Ditto with Mount Rockmore, which seems to a land on five bonus payouts but never the needed sixth. And Bingo … very, very difficult to cash! It seems impossible to win, which leads to purchase after purchase. I I know that is good for you, but is a lose lose for me. I cannot continue with the endless investment. In 2023, I will be trying other slot games that are far less attractive to me, but allow me to play endlessly without a purchase and that cash much, much more frequently. I would love to see GSN re-evaluate it’s games to make play much more fair. Love the product; just difficult to afford it! Thanks for listening!.Version: 4.41.2
✓ GSN STEALS TOKENS FROM IT'S PLAYERSI have recent photographic proof with date and time stamps that GSN steals tokens from players accounts, and in my case MILLIONS of TOKENS on numerous occasions. I have filed numerous complaints to GSN about this issue and their position has always been less than helpful, insinuating that I have no credibility. NOW I DO!! Secondly, I have been constantly harassed by GSN employees who MONITOR PLAYER ACTIVITY. These eyes in the sky show up on the top, bottom and sides of the game screen in the form of an inverted "V". Day after day, the GSN " big brother" has watched me as I play games. It's like they are playing a game of cat and mouse with me as I watch the "V" come and go in various screen locations. This is an invasion of privacy, and IS ILLEGAL!! Thirdly, for those who have multiple devices, such as ..smartphone, tablet, and or laptop, GSN has just recently linked the tokens you have to your devices. In the past, when a player purchased tokens, those tokens applied only to the device used for the purchase. You could conceivably have different token amounts on each tablet. Recently, I was relieved of over 200 Million tokens by GSN on two devices. The next day, both devices had the same token balance, which was "0". In summary, I am in the process of obtaining a Class Action suit against GSN and also intend to bring this matter to public attention via the media. Patricia McBride.Version: 4.31.1
✓ So soThis game could be fun, but it is so rigged. The minute I get a few great wins, I lose it all again, because none of the games have any winning spins.Version: 3.47
✓ CasinoNot good always takes your money put in 20 dollars and use 10dollars then says no credit don't recommend.Version: 3.5.0
✓ What did you do!I love playing video bingo till now. The whole name of the game is to daub your own cards not have them automatically be daubed. Totally ruined the game!.Version: 4.51.2
✓ Disappointed***UPDATED SEPT 2020***I have been playing these games for more years than I can even remember. Now you have locks on the games I used to play regularly, that I can’t now. There should be an option to pay for the app a one time fee so that you can have access to all the games. **UPDATED** As I enjoyed your very generic response, I’m not interested in doing challenges or all the other options you mentioned to get tokens. Let me have something fun (like spin the wheel) or something else. What I want is to be able to enjoy the games as I did before. I would have gladly paid 5.99 Or something like that to buy the app, and still keep playing without losing all my tokens. Maybe that is something you should look forward to in the future.***. PS DO YOU EVEN READ THESE! I’ve had GSN for years, and I loved it! You could be entertained for hours, and always have a nice balance when you returned next time. Now it is IMPOSSIBLE to win anything! If I want to play, I have to keep visiting the hour bonus that is offered which is a joke. I see many of the reviews have similar complaints. Rest assure they will not go back to the old format. I can’t enjoy the games when I can’t win tokens to play. Because I do enjoy them so much, I keep going back. Nothing ever changes, so I’m removing the temptation and deleting the app..Version: 4.16.1
✓ BingoI have been playing your bingo for years! The changes made have taken all the fun out of this game! I am not enjoying at all! Perhaps make the auto daub a choice! I know I am not the only person feeling this way! Please change so I can play bingo again!!.Version: 4.51.2
✓ 🙄Loved it till you got rid of the advertising videos you could watch for coins.. why bother coming back after an hour for the crappy bonus amounts.. I can’t play most games on it when my ‘bonus’ is a whole $250.. Not everyone can afford to buy coins.. gaming just isn’t part of the family budget.Version: 3.63
✓ Odds steeply against playerI had GSN a long time back and enjoyed it very much. Would have given it five stars. But the recent incarnation is lacking. I won’t comment on the slot games, I don’t play them. Boring. But when I play the card games I notice a problem. They are geared very much against the player, even compared to Vegas. Starting with video poker, in this version there is no chart telling you what each hand is worth, all you know is 2 are wilds. Yet funnily enough two identical face cards are totally worthless. And even worse two pairs is a losing hand! What kind of rigged game is this? In the blackjack game there is no option to surrender, a big house advantage. The sound effects are pretty lame as well, nothing except a coin sound. Finally when I open the blackjack game the starting chip was $50,000! I quickly bankrupted myself before I realized it was set that high. How about setting the default chip at the lowest amount and let us adjust that?.Version: 4.31.1
✓ Turn music off buttonCould you make so you can turn the music off and leave the number call of bingo on please it keeps me from playing as much because it makes to much noise and is disruptive to others.Version: 3.65.0
✓ Useless appIt’s not a first time write a comment. For what reason you remove watch videos and get coins? Is it Christmas present for players?!? Also I’m spinning my favourite games and no winnings. Even when I got bonus game,it doesn’t cover my bet!!! Before each game just see- buy coins from £4.99 up to £99….! Incredible!!! I’m gonna delete this useless app,had enough! I’m sad to lost my favourite games!.Version: 4.31.1
✓ PoorPlease DO NOT tell me I need to bet 100,000 coins to play the quests! Also, please speed up the videos. Also, the hourly coin bonuses do not open quickly, you lose when they don’t open fast enough. And what’s with 450 coins in the hourly coin bonus? Really! The videos are far too long, 30 seconds then before it’s over another 5 seconds pops in....so 35 seconds per video...nope! All in all, not happy. And another BIG issue is…when you collect enough shells to play the bonus game, when you go back to playing the regular game, the bet jumps up from my original bet of 50,000, to 800,000 Befor I realized this is lost 6 million coins… So….I’m saying … GOOD BYE..Version: 4.43.1
✓ Bingo queenVery poor payouts.Version: 4.51.2
✓ Not worth the time of dayThis is the worst game in the App Store, if you don’t buy coins to play then forget about this game because you don’t get enough coins hourly to play. The deal or no deal cases you get to play hourly consistently have 1000 coins and when you choose no deal you either get less than the 1000 or not much more i.e not enough to even play. Developer don’t even bother responding with your generic response telling me to contact someone about this issue because I am not interested as all you get is another generic response..Version: 4.26.1
✓ Not fun anymoreJust like Grand GSN Casino the games have changed use to win on American buffalo slots but not anymore they say it’s a game of luck and chances I say it’s a way to line their big bosses pockets when we buy tokens Have asked why they have changed it but they say they haven’t but I have noticed on both sites a rhythm of when the bonus spins come into play and it is exactly the same coincidence or what when I have complained about this all the replies I got back where it’s the luck of the draw and chances and I am lying well I am not lying developers there is a sequence when the free bonus spins come into play what’s your reply to that developers?.Version: 4.26.1
✓ Watch your chips!I had fun playing at first - the graphics are nice. Leveling is fairly effortless during the beginning. However, that only lasted the first two days. As more machines open up and the max betting increased, chips began going fast - it would be nice being able to bet my max more than one time before losing all my chips, but betting minimum can be just as fun (just takes *much* longer to level-up). Thankfully, there’s daily bonus chips via GSN Casino FB posts. I only snagged a few bonuses before noticing the chips weren’t crediting. But I eventually found a winning streak on my favorite machine, Precious 777, but the machine would boot me off or the app will go offline and a message will say there’s been some kind of problem and all my winnings would be gone — I’d lose hundreds of thousands of chips at a time — and this happens frequently only when I’m on a winning streaks. I was considering purchasing a chip pack, however, after having my winnings vanish, bonuses not credit, and virtually zero chips left to play with, I changed my mind will likely delete this game and try something else..Version: 4.20.1
✓ Took games awayThis is a fun app I’ve enjoyed playing for years. I don’t usually rate things, but can’t avoid rating this app any longer. I play a few select games that I enjoy very much, and am pretty frugal with my chips. Out of the blue, a recent update now requires many games to be “locked” until you reach a pre-determined level. It’s unclear how I was assigned my “level” but it gave me level 20 (I had almost 3million chips after over 5 years) and the game I play the most is not unlocked until level 25… I have spent almost 2/3 of my chips slogging through games I do not enjoy but am “allowed” access to, only to have gone up 2 levels; WTH?! That’s how a long-time player is rewarded- take away the game they enjoy and play the most, force you to spend hundreds of thousands of chips to move up one level because payouts STINK, and this app is NO LONGER ENJOYABLE. So for years I’ve looked forward to playing my game for fun and stress-relief after long work days, only to now have to “earn” my way back, losing 2/3 of my years-long accumulation of chips. Thanks for NOTHING. Not sure how much longer I will continue to even try..Version: 4.26.1
✓ Video Ads don’t always work properlyYou watch a video ad and then at the end you get no close (x button) to close and receive the reward for watching the ad. The only way to get out is to kill the app and relaunch..Version: 4.8.1
✓ Bingothon.Very frustrating that after each game it goes to the race track. Slows everything down. It really brasses me off.Version: 4.46.1
✓ Don't waste your time and moneyDon't waste your money buying tokens as you will never win. The games are becoming continually harder to win, spin after spin with minimal wins - not much fun when you are continually loosing. It's all about spending money to buy tokens. Challenges are even worse, you loose more than you win always. Something has changed as it was never this hard to win. Spend your money on another site that is fair......Version: 4.49.1
✓ Games are goodThe bad thing is when you play the daily bonus games sometimes it shows it’s been completed but doesn’t pay out and also sometimes when you go into the bonus area it just shows one bonus game the unlock one????????.Version: 3.67.0
✓ UpdateI can't update the app.Version: 4.28.1
✓ GreedyThis company has gotten greedy over the last year, constant bombardment of buy this and buy that even during a game an ad will pop up wanting to sell you their fake coins, this site used to be a fun place to play now it’s just buy, buy, buy constantly nagging. Stay away if you like to play for free..Version: 4.42.1
✓ Lucky PinsThey seem pretty useless. Low roller players will never achieve anything worth while. High roller players will achieve things that won’t make a difference at the level they play at..Version: 4.47.1
✓ Your app is awfulWell it Seems I’ve sent this message several times to no avail will still keep doing the same thing not winning a lot and you change to one of your old things. What happened to the times when you have things to match the time of year. Still very disappointing and I don’t play U2 often also I never buy any coins from you it’s a waste of money do u ever read these reviews? And why don’t u ever answer!You never responded to my other correspondence however I would like to know what is going on with that what depends I don’t understand that name at all maybe you can explain it. Here I go again. I have been playing this travel game forever. It’s boring it’s annoying. I can’t believe you don’t have anything else in your repertoire. I really don’t play the game too often. Playing the new game do not like it at all. and this is probably the most awful annoying game you’ve ever come up with. Well here I am again. This is the worst game you have ever come up with. It is annoying and I don’t play it as often as I used to. well, I’m back again to complain. The bingo cards are out too small and once again, not winning enough I will never give you money or buy anything from you, but since it doesn’t cost you anything the least you could do is let a person win a few more times. Once again the whole format is terrible and I only play it when I’m bored with my four or five other games.Version: 4.54.1
✓ Rip offI’ve played this game for years, it’s gotten worse over time. It’s glitchy on the millionaire machine if you gave more than one drop saved up, it takes away the next drops by freezing the drop button. It’s free but to play at any higher level you will either need to by coins, or watch a lot of adds, most often you lose those coins quickly. Every few weeks you might have a winning streak, but be careful, the winnings disappear and customer service doesn’t give them back. I lost 9,000,000 and got back 500,000 as a curtesy. The just last night a won 47,000,000 Tolkens, went to the millionaire machine and it froze, went back to the home screen and 25,000,000 tokens disappeared. Ten minutes later the other 15,000,000 plus disappeared. They haven’t answered me but I took screen shots after the last debacle. You almost never get big wins, GSNs answer, take them back. If you bought those coins they’d have a fairly high dollar value, kinda like stealing, especially when they don’t return them..Version: 4.3.0
✓ Video bingoChanges are not good, want to play 4 cards , but now can only play 2, need to add a button? To change it back to playing 4. Game has become slow, I did play this game for hours, but now only about 15 minutes and then I am bored with it! Sort it out!.Version: 4.51.2
✓ Lucky pinsI hate lucky pins you get to nine out of the ten pins can’t get all of them very frustrating..Version: 4.55.3
✓ BingoEnough is enough! Christmas is over. Let’s get a new bingo game. Ok time for a new bingo game again. March is over. St. Patrick’s day is long gone. Time for a new game. PLEASE! When are you going to put a new game up????? Game boring and not getting bingos. At least with different levels it makes it challenging. Again the above. Time for a new game. It’s May!! Now it’s almost the end of February. Come on GET with it. Get a new game. Here we are in July and still no new bingo game. I’m sure there’s a lot of people out there that need jobs that could come up with new games every couple months. Your going to loose your players. Well here we are Christmas time and we’re playing Halloween on bingo. Hire some help I’m sure there’s a lot of people that need jobs. We’ve had pet spa before on bingo. Can’t you come up with something new??? Boy do I agree with this person..Version: 4.32.1
✓ App is a jokeThe daily bonuses is pocket change compared to all the other casino games that you would play- on average you get is about $5,000- (I’ve gotten $50 plenty of times, $50!!)the hourly bonuses is a joke-the maximum is 50,000 but you’ll be lucky to get $5,000. There are many glitches that occur while playing the game- games will freeze during bonus rounds and will not pay out, the loading will sometimes be PAINFULLY slow- and all customer service will tell you is to delete and readd which doesn’t fix it. The multimillionaire bonus game is completely rigged. The “plinko” ball will disappear at times, or land in the most lowest spot, and the ONE time I did get the 100 million jackpot, the ball disappeared and reappeared in the 20,000 slot- and all customer service will tell you is “sorry our app isn’t working for you! See you at the games!” Money that you win will sometimes not add to your total if you hit the spin to play the next round. Compared to all the other games, to purchase coins is INSANELY expensive (one casino game will give you 18 million for $1.99 and theirs is 140,00 for $1.99), and you run out quick. You don’t win at at all unless betting over 4,000 so it’s a joke. For a game that doesn’t pay out real money they sure want you to fork out your real money..Version: 3.56
✓ New Halloween bingo gameThis game gives no incentive to play. Because I don’t buy coins I have to wait for hourly coins which mostly isn’t worth waiting for. Then when I build my coins up enough to play, the game gives hardly any payouts and just takes away the coins I’ve spent 3/4 days accumulating in about 4/10 minutes. Normally I love your video bingo and I have played it for over 5/6 years, never looking at any other bingo games. I am feeling loyalty does not pay and am feeling very disappointed with your lousy payouts especially on this Halloween game. Not much of a rating from me sorry. 😡.Version: 4.18.1
✓ GSN GamesEvery time you update your app, you seem to increase the odds of winning. A lot of your new games have really crappy payouts that don’t come close to the amount wagered. On most of the games you’ve added in the last year, I can get a match on four reels and not even equal or even half of my wager. So I’m really particular about which ones I play. Also your daily bonus wheel is a joke! The highest number I’ve ever gotten is 5000, and that was only once. Most of the time it won’t stop on any number higher than 1000. And the Daily Challenges... I now wager very large amounts, and the payouts don’t even amount to a small fraction of my total wager for even one spin, so I don’t play those. If you paid out the challenges on a percentage of the wager, it would be more interesting. Bottom line, I don’t enjoy you app nearly as much as I used to, so I don’t play it as often as I used to..Version: 3.68.0
✓ 😒Having over a billion tokens to completely no tokens in less than hour. GSN you say you’re odds are fair and that you’re sorry that your luck is down at the moment but honestly, you’re odds are so unbalanced and with customers like myself that actually enjoy playing and spend actual money on tokens- it would be nice if the odds were fairly balanced! Rewards should be more if you can’t even complete daily tasks with more than a billion tokens!.Version: 3.69.0
✓ Millionaire machine! & Cup cake street bingo.I usually get 135,000 tokens on my last drop 98-99% of the time. It’s very frustrating to do all those spins just to get that. I liked it when there was billionaire machine, at least then you could win something. The bingo quest, cup cake street totally sucks. All you get out of it is 2500 coins for completing it. It says big win, that’s not a big win. Thank you for your time..Version: 4.52.1
✓ Stupid updateGrrr i recently installed an update of ths and now dnt get the daily bonuses!! Stupid may as well delete it if cnt get tokenz to play the games!!!.Version: 2.3.0
✓ Gsm casinoLove Deal or No Deal Payouts getting smaller & smaller. Too many other games on market which are far better odds..Version: 4.32.1
✓ GSN bingo slotsWell pretty crappy now ,was a great game almost impossible to win ,no way I am going to buy anything to play. Not all like it was you guys should leave well enough alone definitely not easy to get bingo no matter how many times waiting for one number sometimes up to 10 numbers per game and not get even one.Version: 3.69.0
✓ DisgustingI used to love this game but lately it’s shocking, doesn’t entertain me at all!!!! Took all my tokens off me with crashing and freezing I sent you messages and got NOTHING back!!!you’ve took the free videos off and only give out 50 tokens in the box. I have bought many tokens off you but not anymore this is shameful.Version: 3.55
✓ Annoying and Absolutely a waste of time and moneyI’ve played this game off and on for 4-5 years. Maybe longer and every time I go to give it another chance it has been worse than the time before. 1. So many pop ups when you spin you can’t see the actual spin. 2. When an ad does pop up in the middle of your spin you have to hit the “x” icon to make it go away and this stops the reels whether you wanted them to or not. 3. When logging on or even changing between games there’s at least 3-4 more ads thrown at you. 4. You are forced to play some ridiculously stupid add on games like collecting pins. No option to pass on this. The pins pop up all the time. Every 4th or 5th spin. 5. Feed the bear or rabbit or whatever is either one you are forced to deal with. 6. The millionaire machine. Every time you hit drop an ad pops up and you can’t see the ball dropping. 7. If you do hit the center for 1M coins and lucky enough to hit the bonus “bowl” that moves back and forth below it will bounce off it back upwards and fall after the bonus bowl has already gone by. To sum it up. It’s the most annoying casino app from beginning to end. The app developers need to play there own game or get new jobs. I would fire whoever is in charge of game play. I can’t tell you how disappointing this game is. Keep scrolling if you see it. There are cafe better ways to waste time and money..Version: 4.42.1
✓ All GSN GamesYour games are so tight, spend money each day, no win. Can’t even come close to winning anymore. Going to have to find different games to play. At least you could give players a 1/2 hour of fun with purchases. What is wrong with being kind, let us win a little. God Bless ♦️ We will all die soon from virus, money will be of no value to you or your family anymore. Is God going to say, you go to heaven cause you have robbed people of there money for your enjoyment?| July 2, 2020. Lost another 30 Million. You app just said something gone wrong and puff, 30 million tokens gone. Left with 60,000. Tried of being robbed of tokens, is my little bit of winning making you rich. I purchase a lot of tokens , God is going to punish you. I’m 83 years old, enjoy playing. I don’t want to be cheated. 🩸 Well, I took my Credit Card out. No more buying for me. I need more flexibility in token buying. Win/Lose Can’t just keep taking my money with no enjoyment involved. You have to let me win more so I could play more. Almost one year since I wrote in. Us old people need a little compassion. God Bless 🕊.Version: 4.33.1
✓ Unfair Customer TreatmentSo due to an error, they awarded people extra tokens… still over the days, I amassed a further 100 million tokens, they have since adjusted this error leaving only 10 million in the account. I understand an initial error was made and needed to be corrected, but to take all the other winnings as well, very unfair..Version: 4.43.1
✓ SueHave been playing these games for years now. It seems when you play on your phone or tablet the free tokens don't down load to the sight. Even when you look at the videos to get 5 thousand tokens free I don't get them. As people have said not enough tokens are given away. The bingo I find the tokens now take ages to win, you used to get 2/3 rows on the bingo but now I only get about 5 winning lines a day..Version: 4.25.1
✓ DisappointedI am very disappointed in the new bingo game. Not very exciting at all. Hardly any winnings and it amazes me how the computer know not to call the numbers on my cards that are surrounded by a bingo circle. Not fun at all. It was my favourite game but it won’t be for long. Bring back the old game!.Version: 4.51.2
✓ Forget this game, it's just awfulI've tried this game particularly the video bingo, & as per other reviews it's very one sided. It takes way too many bingo to earn a couple of coins, it's just so frustrating. I've had sooooo many near wins, odds are strangely never in my favour??? Really?? DELETE.Version: 4.4.1
✓ GSNOK are used to love this game until July 12, 2021 I went to Kroger‘s and got a iPhone card I put $15 on it all the money I had I I brought it home put it on my phone I had credit $15 I went and hit the button for $9.99 worth of tokens and it would not let me have it so it said it that my card was declined so I would like for you to put my $15 back on my card as soon as possible it’s not that right now because I did buy some tokens that cost$1.99 I think four or five of them but you can put the rest of my money back into my account also when you took my money from my account it made my debit card overCharge end it says declined so now I have to call my bank tomorrow and get it straightened out so I’m hoping on your end you can straighten it out or someone is going through all my bank $32 overdraft charge and it’s not going to be me because I don’t have a job this is a game that I only play and I love this game so I hope you can refund my tokens as soon as possibleIf you go through my account I have been using iPhone cards here lately so this doesn’t happen to me I am sure it does again so I hope you can get it fixed because I have no more money and I love this game thank you.Version: 4.27.1
✓ Very hard to winI’ve played GSN games for years and have purchased a significant amount of tokens. However, the games are getting tighter and don’t pay. Frustrating when you spend 20 bucks and can only play for 30 minutes before your broke again. Their bonus offerings are small amounts of tokens, small bets winning is very difficult. I will now only play with free coins. A few weeks ago through a stroke of luck while playing I was able to build my tokens up to 200 million. I was playing a game with auto spin, my bet was set to 300,000...the game stopped and appeared as if it might reboot but resumed on auto spin....however..my bet had been drastically increased automatically by their system (I didn’t notice)and 3 minutes later when I checked my balance all but 8 million had been wiped out. GSN has a annoying habit of setting very high initial bets when entering a game and I always adjust them downward. I immediately wrote to customer service, I was advised they do now restore large balances and awarded me 10 million and gave me a lecture about watching my bet....that was the last straw and I will no longer purchase tokens. For games with no real cash payout this vendor is very greedy. They have some fun games, but not worth the aggravation!.Version: 3.69.0
✓ Login issueEvery time I try to login using Facebook I’m met with “We’re having some trouble retrieving your balance” and an email I had used previously to login was not recognised when I tried to recover my password. Until this issue is fixed I will leave my review at 1 star as this is very disappointing..Version: 4.5.1
✓ This USED to be a fun siteOver the years on this site I have seen a lot of changes. When first brought out there was a potential for winning. This sadly is no longer the case. There were some wonderful slots that I loved playing. Then came the time when coders came in and started messing with things. When the machines would have a malfunction from others messing with the coding and it ended up getting worse you phased them out. Now about the only thing I play is bingo. Guests keep winning the progressives and why not? It’s not like they buy tokens to win the progressives, they just come in as a guest and automatically get a bunch of tokens. In the meantime I have an established account and used to buy tokens all the time. I’m done with buying anymore tokens and when I do run out of tokens I am going to become a guest so I can have free tokens too and win the progressives. That way I still get my tokens and you get screwed out of any money I would have spent for them. Sounds like a well thought out plan to screw yourselves in the long run. Way to go!!!.Version: 4.22.2
✓ My reviewI see a lot of unanswered messages. Sure shows you do not care. Why add app support. This game is very frustrating, like comments below, these games are rigged. It’s been months and months, can’t win. Unless you pay. So much for free game. We all need to try other games, stay away from GSN. Tried to send my review a couple times now and you will not post it.Version: 4.56.1
✓ Bingo has changedUsed to love playing this game and I do buy credit, however I do not like the auto play. There should be a choice. Aldo can spend millions without winning a single game which is disappointing!.Version: 4.54.1
✓ Token lossI take screenshots of my tokens when I’m done playing at night and again in the morning because there has been discrepancies in the balances. I was down 345,967,500 tokens a few days ago and the response I got back from customer service was they couldn’t find a problem and pretty much accused me of lying. Watch your token balance because something is obviously wrong with the app and no one seems to care. This has been happening for over a year to both my sister and i and we get the same response that nothing is wrong. This was the biggest loss of tokens thus far but it is usually around 2,000 to 5,000 missing. Don’t look for anyone to care if your missing tokens. This review was from over a year ago. It seems to have been fixed. GSN games have been very frustrating lately. The games don’t pay like they used to and because of that it is no longer exciting to play. I had over 9 billion tokens a month ago and now I only have 1 billion 500 million. I can’t seem to win at any of the games. It used to be fun to play but not when you continue to lose..Version: 4.27.1
✓ Millionaire machineI enjoy the millionaire machine, it’s a time when you get enough tokens to play higher amounts. The problem is you run out of tokens and usually they don’t last one day. Then you only get them every other day. It gets tiring to wait for them and they are gone so fast. I cannot buy tokens, as that is the reason Yoru don’t want to give them out. I wish you would be able to have the millionaire machine keep running and not have to wait a day till they are available. I hoped you would make more tokens available through different games but no such ,luck. I will have to play something else. Even when you get the chance for the million you get 20,000. That last 2 min Hope you’ll finally going to find a way to give more tokens.i don’t have to add any information it says it all. I did not lose tokens I never get enough to play. The amount you give out does not give you enough to play for long. ThenMM gives out tokens that is not much to play with. I’m sorry to complain but feel you should understand the feelings of most people..Version: 4.22.2
✓ Ok but watch your coins.The game is fun and lots of games to choose from but keep and eye on your coins as you don’t always get what you win. Also the bonus millionaire game will open and sometimes won’t let you play it and so you miss out on a turn, saying you have already had a turn and have to wait again..Version: 3.63
✓ One of, if not THE worst apps out thereAfter installing my credit lasted less than 10 mins, I had zero notable wins, all wins were low, received one feature, but the feature froze and kicked me out of the game, when I went back in the feature was gone with no reward. Then I was bombarded by pop ups asking for money but the game did nothing to make me want to spend anything on this, including my time. Very quick uninstall..Version: 4.39.1
✓ PoorI’ve had this app for years now and it just gets worse. Winnings don’t compare to the amount that is needed to spend to get them games constantly crash video bingo is also corrupted badly, I have recently had winnings dissapear this app needs updating badly I have spent a few pound here and there for coins which makes it all the more disappointing! Please don’t waste your time or money on this!!.Version: 4.34.2
✓ RateThis is a great game but certainly not enough wins and one daily bonus were you hardly win anything is disgusting all other games give you either a 2 hour or 4 hour bonus every day about time GST got this on board.Version: 4.26.1
✓ RatingI enjoy playing GSN casino slots online, however I really wish this app was much more generous with their coins to play with! I recently discovered my new joy from playing this Deal or No Deal WILDS casino game including the fiery 7, just to name my favorites, but it would be a generous improvement if players could obtain more free coins especially when the “free ads” are watched! I also think another upgrade should be some kind of a daily log in as well. This would be an incentive for all players to enjoy more time accessing this app! I’m still confused why more free coins are NOT obtained after completing the videos to receive your free coins!Speaking personally, I would log in much more than already do Improving this app with some of the ideas listed would greatly increase the amount of time including users accessing your app GREATLY! Thank you for all your time including your consideration with the improvements I have listed for your app....Version: 4.28.1
✓ THE WORST CUSTOMER SERVICE EVER!!!This is an update to my original review in December. Folks don't waste your money, it has only gotten worse I was assured if I sent in screenshots I would be compensated they have only replaced half.....millions and millions of tokens still owed. This past weekend was the big billion challenge that is a purchase was made you would be rewarded with tokens, received nothing and as usual no response. I will never spend another dime here. Complete rip off and sub standard customer service. I am a platinum member and thought it would make a difference, well it doesn't matter. (End of follow up review...be warned folks!)I have played this games for years and have enjoyed it. So I started buying tokens and there is where the enjoyment stops. I play in the tournaments and if the tournaments end with free spins the tokens get added for a few seconds and are then removed. Does anybody have this experience? I have lost literally millions and millions of tokens. Sometimes they replace them mostly they don't . They make it seem like you are just trying to get free tokens and sooo not true. I just want what I earned. They want proof and pictures and I sent the pics and no response from them and that was a 66,600,000 loss of tokens. I have in all honesty lost ten times that in tokens and I am lucky if they replaced a tenth of that amount. My patience and good nature are done. At least respond..Version: 3.57
✓ So hard to win coinsI love this app and games but it’s so hard to win coins so that I can actually play. Other apps that I play at least give a decent reward each day so you can play. Maybe you should too. I’m going to delete… hopeless to win …. Sorry but Goodbye…..Version: 4.39.1
✓ Bingo game changesCertainly don’t like the recent changes you made concerning the auto daub. I enjoyed the fact that two cards out of four were auto daubed. Why did you change it???.Version: 4.54.1
✓ Con artistsDon’t bother playing this app it’s terrible ,I’ve been playing from the beginning and the first few years were great but now it’s terrible you used to be able to play all day on a few hundred thousand tokens now your lucky if that last fifteen minutes,jackpots and bonus levels are virtually non existent and when you do get a bonus level your lucky if your win even covers your bet , and as for the daily millionaire machine you’ve got no chance of getting more than the minimum win , the only time I’ve won more is the first drop terrible game , I used to spend money on this game but not anymore there’s no point spending £5-£10 on tokens for them to not even last an hour , absolutely terrible game.Version: 4.50.1
🙂 GSN Casino: Slot Machine Games Positive Reviews
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